Chief knowledge officer (CKO) is a corporate title for the person responsible for overseeing knowledge management within an organization. The CKO position is related to, but broader than, the CIO position. The CKO's job is to ensure that the company profits from the effective use of knowledge resources. Investments in knowledge may include employees, processes and intellectual property; a CKO can help an organization maximize the return on investment (ROI) on those investments.
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Furthermore, a CKO can help an organization to:
- Maximize the return on investment (ROI) in knowledge.
- Maximize benefits from intangible assets, such as branding and customer relationships.
- Repeat successes and analyze and learn from failures.
- Promote best practices.
- Foster innovation.
- Avoid the loss of knowledge that can result from loss of personnel.
See also CEO and others.