Videos

CIO job description grows ever more demanding

Korn Ferry's Craig Stephenson shares his thoughts on the changing CIO job description and urges tech leaders to follow the 'ADAPT' leadership framework.
CIOs achieving AI success in 'small iterative steps'

Veteran Korn Ferry headhunter Craig Stephenson shares his thoughts on how CIOs are approaching AI and identifies a common impediment that gets in the way of AI success.

Automation and AI challenges: CIO tips for success

Katherine Johnson, director of emerging technologies at Trace3, delves into some of the AI challenges facing CIOs today in this video shot at the 2019 MIT Sloan CIO Symposium.
Data-driven operating model propels Adobe's digital business success

Adobe is widely known as one of the digital transformation winners. Its journey was, in large part, enabled by thoughtful data governance, data exec Mark Picone says.
Law firm CIO says RPA investment delivering 'material benefits'

CIO Vince DiMascio describes how investment in RPA is optimizing legal processes and serving as the glue for integrating business systems at Berry Appelman & Leiden.
Law firm CIO successfully deploys RPA and AI to improve client service

Vince DiMascio, CIO at Berry Appleman & Leiden, details how his team is using natural language processing, machine learning and RPA to help deliver top-notch legal services.
Mastercard CTO reveals must-have executive leadership traits

In a time of rapidly evolving technology, exercising good judgment and teaching your team to make sound decisions are critical leadership traits for IT executives.
Toughest part of the CIO role? Lighting the spark that changes minds

Gail Evans, chief digital officer at Mercer and nominee for the MIT Sloan CIO Leadership Award, explains that great CIOs have two avenues to effect meaningful change.
Mercer's 'digital core' built on cloud, microservices, APIs, talent

Mercer's chief digital officer, Gail Evans, discusses how the HR giant is building a 'digital core' to replace legacy systems and arm its workforce to thrive in a digital economy.
Mercer chief digital officer laser-focused on business value of AI

Identifying and communicating the business value of AI are crucial parts of the job for Gail Evans, CDO at Mercer and a finalist for the 2019 MIT Sloan CIO Leadership Award.
American Fidelity's automation strategy aspires to 'drop the drudgery'

American Fidelity's R&D chief said employees, not tech, should be the focus of any automation strategy. One way he puts people first is by eliminating menial tasks.
Intelligent process automation yields better customer service

American Fidelity uses intelligent process automation to sort through and route customer emails, helping the insurer deliver faster responses to customer queries.
Automating business processes a top priority for BCBS of Mass. CIO

Beth O'Rorke, CIO at Blue Cross Blue Shield of Massachusetts, said operational efficiency is a top five priority. One of her approaches? Automating business processes.
Cloud exec: Cultivating skills for cloud computing still a challenge

In this video, CenturyLink's Scott Brindamour lists three top concerns for multi-cloud and cloud strategies. Tops on the list? Finding and cultivating the right skills.
CenturyLink exec talks benefits, obstacles of multi-cloud adoption

CenturyLink's Scott Brindamour explains why more organizations are embracing a multi-cloud strategy and highlights best practices for effectively operating in a multi-cloud environment.
Advice to CIOs for crafting a cloud adoption strategy

At Gartner Catalyst 2018, Marco Meinardi offered CIOs advice on crafting a cloud adoption strategy. Tip No. 1: Laissez-faire doesn't cut it.
Why CIOs should bet on multi-cloud adoption

Gartner's Marco Meinardi explains why forward-thinking organizations are embracing a multi-cloud strategy and also highlights the challenges associated with multi-cloud management.
Digital transformation project: What makes it difficult?

Joint accountability at the leadership level is key when implementing digital transformation initiatives. McKinsey & Company's Naufal Khan explains in this SearchCIO video.
Why many digital transformation programs miss the boat

In this interview, consultant Naufal Khan explains that digital transformation programs too often focus solely on e-commerce and not enough on internal support functions, such as HR and finance.
Digital CIO: Digital transformation puts IT leaders in the spotlight

The CIO role continues to evolve and digital transformation plays a big part in driving these changes, according to McKinsey & Company's Naufal Khan. Learn more in this SearchCIO video.
Closing the gap between digital strategy and execution

Cathy Horst Forsyth, founder of Strongbow Consulting Group, offered advice for bridging the gap between strategy and execution. It starts with cross-organizational alignment.
Advanced mapping, voice: Airtel CIO targets cutting-edge tech

In this video from the MIT Sloan CIO Symposium, Harmeen Mehta, global CIO at Bharti Airtel, discusses which cutting-edge tech is helping her company digitally transform.
CIO or chief digital officer role? Why not both?

Gail Evans, who was recently promoted to the global chief digital officer role at Mercer, said she was hired as CIO and then got 'double-hatted' by her CEO.
Digital transformation journey: How to muster the troops

Gail Evans was recently promoted from CIO to global chief digital officer at Mercer. Here's how she inspires people to sign on for the firm's digital transformation journey.
The benefits of data-driven digital transformation strategies

At the 2018 MIT CIO Symposium, speaker Frederic Veron discussed why readily available data and previous knowledge can prove invaluable to digital transformation projects.
Enterprise digital transformation: Leading the charge at Deutsche Bank

Deutsche Bank CIO Frederic Veron discusses which business departments are leading the enterprise digital transformation charge -- and ones that might be falling behind.
Land O'Lakes CIO strives to optimize economics of digital farming

Land O'Lakes is using AI and machine learning to help the world's food suppliers grow more food more sustainably. The next big goal: A sustainable path to income for farmers.
Digital transformation strategies propelled by customer expectations

Who's leading digital transformation at Land O'Lakes? The back office is slower to get with the program, but even it will be remade by digital tech, according CIO Michael Macrie.
Digital transformation project: Drive success with Agile

Organizations embarking on a digital transformation journey can see big benefits from using Agile methodologies. Bharti Airtel CIO Harmeen Mehta explains in this SearchCIO video.
Digital competence: Exec reveals who's leading, lagging

At the MIT Sloan CIO Symposium, Russell Reynolds' Wolfgang Bauriedel detailed which areas of the enterprise are leading and which are lagging in digital competence.
CIO advice: Disrupting the enterprise innovation strategy model

Successful enterprise innovation is often about taking a new approach to old processes and strategies. Airtel global CIO Harmeen Mehta explains in this SearchCIO video.
Emerging IT trends: 'Massive availability of data,' AI decision-making

At the MIT Sloan CIO Symposium, Wolfgang Bauriedel, executive director at Russell Reynolds Associates Inc., talked IT trends that will transform enterprise.
Digital transformation tips: How to scale your digital journey

CIOs looking to scale their digital journey should adhere to four key elements, according to Russell Reynolds Associates' Wolfgang Bauriedel. Learn more in this SearchCIO video.
Digital acceleration comes to those who don't reinvent the wheel

RSM consultant Bill Kracunas shines a light on the digital leaders and laggards within the enterprise and explains how CIOs can accelerate their digital aptitude.
Modern risk management must factor in the risk of not innovating

Consultant Bill Kracunas lays out a common barrier to digital transformation and explains why modern risk management must factor in the danger of not taking risks.
Digital transformation objectives: Streamlining data with AI

In this video, Bill Gillis, CIO at Beth Israel Deaconess Care Organization, says utilizing AI and machine learning in data processing tops his digital transformation objectives list.
CIO says digital transformation challenges centered on data

In this CIO Minute, Bill Gillis, CIO at Beth Israel Deaconess Care Organization, explains how he's tackling one of his organization's biggest digital transformation challenges: data.
Data strategy: Healthcare industry puts big data, AI to work

A well-crafted data strategy can do wonders for the healthcare industry and its patients. Beth Israel Deaconess Care Organization CIO Bill Gillis explains in this video Q&A.
Digital transformation program: How to drive business success

When embarking on their digital transformation journey, CIOs must first understand the problems they are trying to solve. CIO Bill Gillis explains why.
Webcast: Incorporating log data analysis with incident management

Log data analysis has evolved in recent years and can prove invaluable to security incident management. Jeffrey Ritter presents a webcast showcasing this evolution.
Chatbots in customer service: Understanding their value, limitations

In this SearchCIO video, analyst Zeus Kerravala discusses how chatbots can provide customer service benefits, but warns that overuse could diminish the technology's business value.
AI in the workplace: A boost for productivity, job creation

In this SearchCIO video, analyst Zeus Kerravala details the biggest barriers to enterprise adoption of AI, including its perception as a job killer and the lack of use cases.
CIOs set the stage for an AI initiative, but they don't own it

At AI World in Boston, analyst Zeus Kerravala said CIOs don't necessarily own an AI initiative, but they certainly play a key role.
Wearable technology challenges include proving value, lack of prep

Don't let naysayers or lack of planning get in the way of your wearable technology project. In this video, IT pros discuss these and other top wearable technology challenges.
Wearable project success hinges on cross-functional team input

Boeing's Brian Laughlin explains why a cross-functional team that provides strategic input is essential to a successful wearable project.
Cybersecurity methods, threats similar across public and private sectors

For Xerox CISO and former White House deputy CIO Alissa Johnson, cybersecurity lessons learned in the public sector are proving relevant in her current role.
CIO: The benefits, potential pitfalls of wearable tech projects

For CIO Bradd Busick, the implementation of wearable tech projects can provide huge business benefits – if you know the mistakes to avoid along the way.
Consumer expectations, GDPR complicate data privacy protection

Xerox CISO Alissa Johnson says U.S. companies will be forced to reconsider their information protection strategies as consumers' data privacy protection expectations evolve.
Preparation vital to implementing enterprise wearable technology

Integration of enterprise wearable technology can help companies achieve a variety of IT process goals, but experts say it's vital to develop exactly what these goals are first.
Xerox CISO: Cybersecurity is 'enabler' for innovative tech

New data-driven technologies hold a lot of promise, Alissa Johnson says in this video. But the data needs to be protected so the tech works for us, not against us.
Main cybersecurity management challenge? People, but simple tech can help

How do you solve a problem like your risky-email-clicking employees? Train them, and make software easier, Xerox CISO Alissa Johnson says in this video.
Effective drone plan must overcome the 'burden of adoption'

Anil Nanduri, VP at Intel's drone group, discusses the way drones use is disrupting digital business processes and the CIO's role in developing an organization's drone plan.
Advanced tech accelerates growth of commercial drone industry

Intel's Anil Nanduri discusses how new tech is driving growth of the commercial drone industry and why the availability of real-time data will make drones valuable to enterprises.
Enterprise drone use makes gains, but safety questions remain

In this video, Intel's Anil Nanduri discusses the biggest inhibitors to enterprise drone adoption and explains why a drone traffic management system should be a priority.
Tech takes a back seat in Aldo's data governance initiative

In this video, Aldo's David Dadoun discusses why people and processes are more important than technology in the company's data governance program.
IBM Watson platform blends data, compute and AI functionality

In this SearchCIO video, chief architect Ruchir Puri discusses the essential components of the IBM Watson platform and how he predicts platforms will evolve.
Future of drones: How AI is driving UAV intelligence, autonomy

In this video, Nvidia's Jesse Clayton gives an overview of the business applications of UAVs and highlights the technologies that are shaping the future of drones.
ALDO's data governance initiative: Driving insights, growth

In this SearchCIO video, learn how e-commerce company ALDO is using its data governance initiative to support the company's business intelligence processes and spur growth.
Business is center stage in Wayfair's self-service BI strategy

Wayfair's Nathan Kollett discusses the company's self-service BI strategy and the internal processes and structure that allow BI to thrive.
Self-service BI best practices: 5 dos and don'ts

In this SearchCIO video, Wayfair's Nathan Kollett enumerates ten self-service BI best practices for organizations to adhere to when implementing a self-service BI initiative.
Assessing the business, societal value of AI capabilities

There is no doubt that AI capabilities bring great value, but measuring and quantifying that value isn't easy, says Sam Ramji, VP of product management at Google.
A call for democratizing AI from IBM Watson's chief architect

IBM Watson's Ruchir Puri highlights the need for democratizing AI and explains how the Watson platform is evolving in this SearchCIO video interview.
It's time for the DevOps organization to stop ignoring security

How do you make developers, who sometimes operate at breakneck speeds, care about security? Why not gamify it, Lev Lesokhin of CAST said in this SearchCIO video interview.
The 3 Gs of a good presentation

In this SearchCIO video, Charles Hooper, author of 59 Minutes to Great Storytelling, gives advice for giving a great presentation, including his "three Gs."
Data lake implementation: Data security, privacy a top priority

In this video, Progress' Sumit Sarkar details the challenges his company faced with data lake implementation and enumerates security best practices associated with a data lake.
Monsanto CIO ties AI investments to business outcomes

The 'decision science' center of excellence at Monsanto is outfitted and overseen by IT. It's also the heart of the company's data culture. CIO Jim Swanson explains.
Customer insight among the business benefits of a marketing data lake

In this video, Sumit Sarkar from Progress Software discusses the benefits of a marketing data lake and explains how companies can determine what data to feed into a data lake.
Monsanto IT turns data into 'decision science,' CIO says

Machine learning helped Monsanto slash carbon emissions; 'decision science' is disrupting its business processes: CIO Jim Swanson talks digital upheaval with SearchCIO.
Aflac CIO seized a CEO imperative to create an agile IT organization

Aflac's One Day Pay wasn't just about making it easier to pay out claims. It was also an opportunity to transform IT. Julia Davis explains in this SearchCIO video interview.
Aflac CIO: IT flexibility enables enterprise innovation

When Julia Davis joined Aflac, she was faced with a significant challenge: How could she shed traditional IT for Agile?
Cyber resilience weaves cybersecurity into dev process

Lev Lesokhin encourages CIOs to shift cyber security efforts left -- to the development process. He explains what he means in this SearchCIO video interview.
IT execs: Salesforce, FB Workplace among top new tech investments

In this video, three IT execs share what new tech investments they made this year and how they're helping them thrive in the digital economy.
Aflac CIO Julia Davis talks about her four-year push to modernize IT

Julia Davis analyzes the balance between adapting legacy technology and replacing systems outright in this SearchCIO video interview.
AI systems: The top three business implementation challenges

In this SearchCIO video, Ruchir Puri, chief architect at IBM Watson, explains the major business challenges associated with implementing AI systems in the enterprise.
Clear-cut leader of a chatbot strategy has yet to emerge

Everyone's got their hand in a chatbot strategy. Who should be the lead? That position is still developing, says Lauren Kunze, CEO of Pandorabots.
Tips for CIOs: How to implement machine learning projects

In this video, Cloud Technology Partners' Ed Featherston offers advice on the steps that CIOs should take when implementing machine learning projects and the kind of talent they should hire to help.
IT recast as digital technology department at GE

At GE, the digital technology department is traditional IT turned on its head. Jim Fowler, CIO at GE, explains in this SearchCIO video interview.
Don't let workplace culture's 'unwritten rules' thwart DevOps

DevOps can speed up software development and application deployment. But IT organizations won't reap DevOps' 'true power' without the right culture, consultant Greg Bledsoe says.
Cloud computing intensifies CIO imperative to connect to data

Organizations have data in lots of cloud places -- and that makes accessing data critical to business, an industry expert says.
CIO job description: Leadership opportunities abound

The opportunity for CIOs to be strategic partners to the business has never been greater -- for those who can talk the talk. Korn Ferry's John Petzold explains.
Chatbot data key to elevating bot performance, business value

Lauren Kunze, CEO of Pandorabots, discusses how chatbot data and specific KPIs are critical to unlocking bots' full business potential.
GE CIO Jim Fowler talks about GE's digital thread

GE's digital thread connects the data and systems around processes, creating a path to more than $1 billion in productivity gains.
DevOps cries out for updated management structure

The hierarchical model companies -- and IT organizations -- are based on today is outmoded. And it's a bad fit for DevOps, consultant Greg Bledsoe says.
GE's Jim Fowler embraces the 'chief automation officer' role

Jim Fowler, CIO at GE, wants the business to see him as a leader who is ready and willing to architect for the future.
Machine learning systems create opportunities, challenges for CIOs

In this video, Cloud Technology Partners' Ed Featherston enumerates the benefits and challenges that CIOs are expected to face when implementing machine learning systems.
Chatbot security, privacy caveats creating gaps in industry adoption

In this video, Lauren Kunze, CEO of Pandorabots, discusses why we shouldn't expect to see many chatbots in healthcare or fintech anytime soon.
Industrial Internet Consortium wants to iron out kinks in IoT tech

The IIC, a nonprofit organization, is working hard to figure out how to make IoT technologies interoperable. Richard Soley talks about the IIC's IoT testbeds in this SearchCIO video.
Data, legacy systems among barriers to developing a chatbot

In this video interview, Lauren Kunze, CEO of Pandorabots, discusses potential barriers to developing a chatbot.
Cloud computing challenges today: Planning, process and people

In this video, industry experts discuss a range of cloud computing challenges bedeviling IT execs today -- including unrealistic expectations, improper planning and out-of-sync work culture.
Cogito's voice analytics software: Augmented intelligence at work

Cogito's artificial intelligence technology tracks the tone of a conversation and provides real-time coaching for call center agents.
Topcoder investing in AI, capitalizing on cloud

Topcoder's CEO discusses how the company measures and is investing in AI. Plus, he talks platform as a service and innovation strategy in this SearchCIO video.
IT pros discuss the technology-based projects that most excite them

SearchCIO asked five speakers at the Fusion CEO-CIO Symposium to talk about the technology-based projects they were most excited about. Watch the video to find out what they had to say.
Start at the 'dumb' end when implementing cognitive technologies

In this SearchCIO video, Tom Davenport encourages CIOs to take an incremental approach when rolling out cognitive or artificial intelligence technologies.
CIO extols the importance of incubation team in company innovation

In this video interview, Matt Griffiths, vice president and CIO at Stanley Black & Decker Industrial, discusses the need for an incubation team to help drive innovation.
Economic models key to DBS Bank's digital transformation strategy

CIO David Gledhill provides a glimpse at DBS Bank's digital strategy playbook, which includes quantifying the digital economics of the business.
DBS Bank CIO axes legacy infrastructure in favor of APIs

David Gledhill said ridding the company of its legacy technology was a necessary move to compete in the digital economy.
Data sharing among healthcare's top obstacles to business-IT alignment

In this SearchCIO video, Wendy Cofran, CIO at Century Health Systems, explains why data sharing poses one of the top obstacles to business-IT alignment in the healthcare space.
Cloud initiatives require fresh thinking, ability to adapt

Cloud expert James Staten discusses the challenges IT leaders face when implementing cloud initiatives.
Building a business-centric enterprise cloud strategy

It's important to understand an organization's business objectives when setting up an enterprise cloud strategy. Equinix's James Staten explains why.
Threat hunting defined: What you need to know about this emerging area

In this video, David Bianco, technology advisor at Sqrrl, describes the key objectives of the emerging threat hunter role in enterprise cybersecurity organizations.

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