Videos
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American Fidelity's automation strategy aspires to 'drop the drudgery'
American Fidelity's R&D chief said employees, not tech, should be the focus of any automation strategy. One way he puts people first is by eliminating menial tasks.
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Intelligent process automation yields better customer service
American Fidelity uses intelligent process automation to sort through and route customer emails, helping the insurer deliver faster responses to customer queries.
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Automating business processes a top priority for BCBS of Mass. CIO
Beth O'Rorke, CIO at Blue Cross Blue Shield of Massachusetts, said operational efficiency is a top five priority. One of her approaches? Automating business processes.
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Cloud exec: Cultivating skills for cloud computing still a challenge
In this video, CenturyLink's Scott Brindamour lists three top concerns for multi-cloud and cloud strategies. Tops on the list? Finding and cultivating the right skills.
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CenturyLink exec talks benefits, obstacles of multi-cloud adoption
CenturyLink's Scott Brindamour explains why more organizations are embracing a multi-cloud strategy and highlights best practices for effectively operating in a multi-cloud environment.
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Advice to CIOs for crafting a cloud adoption strategy
At Gartner Catalyst 2018, Marco Meinardi offered CIOs advice on crafting a cloud adoption strategy. Tip No. 1: Laissez-faire doesn't cut it.
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Why CIOs should bet on multi-cloud adoption
Gartner's Marco Meinardi explains why forward-thinking organizations are embracing a multi-cloud strategy and also highlights the challenges associated with multi-cloud management.
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Digital transformation project: What makes it difficult?
Joint accountability at the leadership level is key when implementing digital transformation initiatives. McKinsey & Company's Naufal Khan explains in this SearchCIO video.
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Why many digital transformation programs miss the boat
In this interview, consultant Naufal Khan explains that digital transformation programs too often focus solely on e-commerce and not enough on internal support functions, such as HR and finance.
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Digital CIO: Digital transformation puts IT leaders in the spotlight
The CIO role continues to evolve and digital transformation plays a big part in driving these changes, according to McKinsey & Company's Naufal Khan. Learn more in this SearchCIO video.
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Closing the gap between digital strategy and execution
Cathy Horst Forsyth, founder of Strongbow Consulting Group, offered advice for bridging the gap between strategy and execution. It starts with cross-organizational alignment.
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Advanced mapping, voice: Airtel CIO targets cutting-edge tech
In this video from the MIT Sloan CIO Symposium, Harmeen Mehta, global CIO at Bharti Airtel, discusses which cutting-edge tech is helping her company digitally transform.
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CIO or chief digital officer role? Why not both?
Gail Evans, who was recently promoted to the global chief digital officer role at Mercer, said she was hired as CIO and then got 'double-hatted' by her CEO.
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Digital transformation journey: How to muster the troops
Gail Evans was recently promoted from CIO to global chief digital officer at Mercer. Here's how she inspires people to sign on for the firm's digital transformation journey.
Photo Stories
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Create a better strategy for innovation, move away from a 70/30 model
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7 blockchain benefits according to Don Tapscott
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Enterprise security architecture: Technology overview
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Five common disaster planning and recovery pitfalls to avoid
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Top CIOs reveal their biggest information technology issues
Podcasts
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Why AI for social good is a thing
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Cognitive tutor could teach employees new skills
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New deep learning algorithms could improve robot sight
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'Virtual humans' pick up on social cues
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Artificial intelligence and machine learning forge path to a better UI
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Relentless AI cyberattacks will require new protective measures