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What next-generation business intelligence will mean for CIOs

What are today's IT leaders thinking about next-generation business intelligence (BI)?'s executive editor, Chris Gonsalves, found out firsthand from a panel of experts at a recent CIOsynergy conference.

The panel consisted of Michelle Garvey, global CIO at The Warnaco Group Inc.; Larry Bolick, CIO at Aquent LLC; Avi Saha, vice president at Automatic Data Processing Inc.; and Chris Wysopal, CTO at Veracode Inc. Their discussion focused on how they’re designing next-generation business intelligence systems to cope with growing amounts of data amid corporate growth plans.

"Once we said, ‘There is too much information and not enough data,'" Bolick said. "Now we have too much data and not enough information."

To get next-generation business intelligence that is useful, companies must first get data under control, the panel said. Then, business processes must be understood to a point where next-generation BI systems can be tailored to deliver the right information at the right time.

"Looking forward, the most interesting business intelligence is customizing the view, within the parameters of corporate metadata," Garvey said. "And, to make [BI] more proactive, build in KPIs [key performance indicators], highlight the exceptions and bring that forward, so users don't have to ask for what they need to know. We are going to tell you what you are doing."

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