Modern CIOs have an important role to play in digital transformation, according to Matt Griffiths, vice president and CIO at Stanley Black & Decker Industrial. But how will that role change as these transformations mature? At the recent CDM Media CIO Summit in Boston, Griffiths spoke with SearchCIO about the shifting focuses and responsibilities for CIOs as they face a future fueled by digital ecosystems. In this video, he details how the CIO role will evolve in the next five years to become less like an internal service provider and an infrastructure enforcer and more like a digital evangelist or a product manager.
How will the CIO's role in digital transformation evolve in the next five years?
Matt Griffiths: The CIO role is an evolutionary journey. I think one thing that's clear is that the role of the CIO as it exists today -- which is very internally focused on project delivery, infrastructure delivery, service and support of an organization -- is in decline. The digital ecosystem is exploding, and CIOs need to be able to step forward and lead the way in that explosion. I think over the next two to three years you'll see more CIOs being digital evangelists; starting to build out their capabilities and their talent, and the processes that an organization requires to support that digital ecosystem. [They will be] building the platform, whether that's cloud, big data or internet of things solutions, that enable the business to become a more digital business.
In five years' time, I think most CIOs will have taken one of two different paths. Path number one is leading the internal IT digital capability, but in a very different form than what exists today: One that's built on a foundational, digital core that supports platforms that enable the business to grow. [That includes having] a digital-ready organization and talent that is able to take business problems and challenges, and translate those into digital and technology solutions. I think path number two is for CIOs who decide -- or who evolve to become -- more like product managers focused on go-to-market products and services that include software, cloud and other services that are in direct support of the customer and of review streams, and who are really driving the product capability of the company.