Tips

Tips

• Without an ITSM strategy, there is no digital transformation

  If digital transformation is on your CIO agenda, then a top-of-class ITSM strategy had better be also. CTO Niel Nickolaisen speaks from experience.  Continue Reading

• Seven CIO tips for the ITSM roadmap ahead

  Harvey Koeppel understands how hard it is to deliver ITSM support for a digital business world. Here are seven ways to ensure you can follow the new ITSM roadmap.  Continue Reading

• How organizational agility will save and destroy your company

  Aiming for organizational agility? Prepare to change how you scope work, structure teams, develop talent, practice leadership, and deliver and sell your products.  Continue Reading

• Government agency puts cloud computing references to effective use

  Free guides from cloud customer advocacy groups fit nicely into Pension Benefit Guaranty Corp.'s structured approach to cloud.  Continue Reading

• 3D printing technology: Strategic advice for CIOs

  What is 3D printing? And how can CIOs prepare for its introduction to the workplace? Find out in this SearchCIO tip.  Continue Reading

• Shifting IT security budgets to attack detection, response

  A prevention-focused security strategy isn't foolproof. CIOs need to guide a shift in IT security spending toward attack detection and response.  Continue Reading

• Reconciling great user experience with data risks: CIO tips

  Harvey Koeppel recounts his quest to deliver great user experience without inviting undue data risks. The journey was not easy.  Continue Reading

• Mobile apps for business: Four CIO rules for building a mobile future

  Niel Nickolaisen suggests fellow IT leaders ignore the hysteria over 'mobile-first' enterprises and take a balanced approach to mobile app development.  Continue Reading

• Building an IT configuration management system: Hard but crucial

  An effective configuration management system that documents critical IT systems and services is a crucial prerequisite to successful incident response processes.  Continue Reading

• Mistakes CIOs make on IT outsourcing deals -- and how to fix them

  CIOs don't sign on to large IT outsourcing deals expecting them to go bad, so what accounts for the high failure rates? Andy Sealock offers a game plan for de-risking your deal.  Continue Reading

• How to govern your IT outsourcing provider after the ITO deal is done

  The best ITO deals need tweaking as time goes on. Good governance ensures that you and your IT outsourcing provider are on the same page.  Continue Reading

• Future-proof your IT outsourcing contract: A CIO checklist

  Despite reams of advice on how to write a good IT outsourcing contract, ITO expert Andy Sealock 'still sees terrible deals all over the place.' Here's how to do it right.  Continue Reading

• Infographic: Strategic IT plan checklist for CIOs

  A company's IT strategy can determine whether it sinks or floats in today's competitive marketplace. Download our free checklist to find out what components should be in your strategic IT plan.  Continue Reading

• Don't toss data center best practices when managing cloud services

  Cloud computing is different -- but it's not that different. Gartner analyst Mindy Cancila says you already do some of the most critical tasks.  Continue Reading

• Track the cost of cloud-based services with better financial management

  Companies that don't monitor the cost of cloud-based services could be in for a nasty surprise, warns Gartner analyst Mindy Cancila.  Continue Reading