Tips

Tips

IT applications, infrastructure and operations

• What steps can CIOs take to optimize their ITSM software?

  James Stanger of CompTIA dives into the reasons for ITSM software proliferation in the enterprise, why that's a problem and how sticking to a unified ITSM framework can help.  Continue Reading

• IT service desk vs. IT help desk: What's the difference?

  One came first and focused on IT fixes. The other got direction from ITIL. Users ask for one over the other. Today, something called ESM might just put both out to pasture.  Continue Reading

• Resist 'garbage in, gospel out' doctrine -- defend data quality

  The 'garbage in, gospel out' approach to business analytics may be a valid approach for doing big data projects, but CIOs should resist it for business transformation.  Continue Reading

• Bad data stops business process transformation in its tracks

  Dan Morris introduces his new eight-part series on exploring how bad data can sabotage business process transformation and what CIOs need to do to fix it.  Continue Reading

• How to overcome multi-cloud disaster recovery challenges

  As multi-cloud environments proliferate, data backup and recovery tech is essential. Here's how to assess enterprise multi-cloud disaster recovery capabilities -- and limitations.  Continue Reading

• Your digital transformation initiative is probably not future-proof

  A digital transformation initiative will fail if you simply dump new tech into an old tech black box, says expert Dan Morris. His readiness checklist points the way forward.  Continue Reading

• IT service automation: A global CIO learns from a millennial

  In this expert column on IT service automation, a global CIO's encounter with an IT intern makes him realize it's time to ready the enterprise for the self-service generation.  Continue Reading

• Why EA should take the lead on improving customer experience

  The business shift to digital goods and services gives IT a critical role in improving the customer experience. Here's why CIOs are assigning enterprise architecture the job.  Continue Reading

• Data asset curation: The guidelines to determine information usability

  Keeping track of existing data assets is increasingly difficult, but detailed curation of this vital company information can help streamline evolving digital governance processes.  Continue Reading

• A cloud implementation methodology for legacy apps

  Maximizing the benefits of cloud while minimizing risk requires a fine-tuned migration strategy. Here, Scott Lowe lays out a cloud implementation methodology for legacy apps.  Continue Reading

• Crushed by the pace of technology change? Do these two things

  Is complexity killing your ability to keep up with the pace of technology change? Niel Nickolaisen offers a path forward.  Continue Reading

• Mulling cloud email services? Ask two questions first

  Before moving productivity software to the cloud, think about what you might lose -- and what you might gain, says Gartner's Guy Creese.  Continue Reading

• Scaling a business doesn't mean just getting bigger

  Don't blow a fuse when scaling your business. Culture, leadership and organizational structure need to change as your startup grows.  Continue Reading

• Three questions for IBM blockchain expert Arvind Krishna

  How many nodes is enough for consensus? Who owns blockchain data? IBM blockchain expert Arvind Krishna addresses these and other burning blockchain issues in this SearchCIO tip.  Continue Reading

• A CTO's vetting process for hyper-converged architectures

  Hyper-converged architectures: CTO and SearchCIO columnist Niel Nickolaisen lays out the five critical questions he asked before taking the plunge.  Continue Reading