Tips

Tips

Enterprise business applications

• On digital transformation, will CIOs get stuck in the shadows?

  Organizations must play to their digital strengths if they want to survive digital disruption, advises Forrester. Is there a place for the CIO?  Continue Reading

• Companies must engage customers on three fronts: Are CIOs ready?

  According to Forrester Research, to win in the 'age of the customer,' CIOs must help their businesses engage customers on three fronts.  Continue Reading

• Move like Jagger to nail down a digital strategy

  The collaborative skills of Quincy Jones, longevity of the Rolling Stones and tenacity of Tina Turner are the makings of a potent digital strategy.  Continue Reading

• CIO advice on showing value of social media and collaboration initiatives

  Two top CIOs give their quick takes on proving up the value of social media and collaboration tools.  Continue Reading

• Forrester: Reengineering a CRM strategy for the age of the customer

  Forrester lays out five steps to a sound CRM strategy in the age of the customer.  Continue Reading

• Forrester CXi shows CIOs key to improving customer experience

  Companies that excel at customer experience work hand in glove with CIOs and IT, according to the Forrester 2013 Customer Experience Index.  Continue Reading

• Customer experience improvement projects puts spotlight on CIOs

  Enterprises are forming customer experience improvement committees to boost customer and business process optimization.  Continue Reading

• Consumerization calls for a new IT delivery mindset

  Expert Niel Nickolaisen offers four steps for meeting IT service delivery expectations in the consumerization era.  Continue Reading

• Hadoop offers big data analytics on the cheap -- if you know how

  CIOs can harness the power of data mining using the free Apache Hadoop framework, but is there such a thing as free big data analytics?  Continue Reading

• Step-by-step guide for finding an ERP vendor

  When choosing an ERP vendor, be shameless about education: Let vendors teach you not just about their specific solutions, but also about ERP in general.  Continue Reading

• Why an enterprise application architecture strategy is still needed

  Is the anytime, anywhere nature of IT making enterprise application architecture approaches obsolete? CIO Niel Nickolaisen explains why they remain relevant.  Continue Reading

• CIO eyes trade promotion management tech for predictive analysis

  Trade promotion management is a big deal for consumer products companies, accounting for 14% of revenue, but getting the right TPM system and processes is a tough nut to crack.  Continue Reading

• Cloud computing identity management standards could push cloud use

  Cloud computing identity management standards are in the works to ensure the open and secure exchange of identities in the cloud.  Continue Reading

• Key IT software solutions: Making smart choices in tough times

  Looking to invest in new IT software solutions? From open source to BPM, learn what to look for, where to get it and how to maximize ROI with our IT software solutions coverage.  Continue Reading

• SaaS project costs in detail: The payoff isn't always in cash

  Does a SaaS project really save you money in the long run? CIOs offer their take.  Continue Reading