Tips

Tips

Digital business management

• ITSM governance essential as new tech trends drive business processes

  New tech trends in AI, cloud and robotic process automation create capabilities that are reshaping ITSM. But for the innovations to reach their full potential, strong governance over ITSM processes are required.  Continue Reading

• IoT adoption gets a C+ from Cisco expert -- how can CIOs improve?

  Why is IoT adoption in trouble? Underestimating the disruption to the business is one reason, says Cisco's Jon Stanford, in this tip on the challenges and best practices for IoT adoption.  Continue Reading

• 5 open source software problems -- and how to manage them

  Open source software's appeal is understandable: It's free, accessible and relatively easy to implement. But CIOs should be aware of the pitfalls.  Continue Reading

• Resist 'garbage in, gospel out' doctrine -- defend data quality

  The 'garbage in, gospel out' approach to business analytics may be a valid approach for doing big data projects, but CIOs should resist it for business transformation.  Continue Reading

• How to start a blockchain project: Questions for IBM's Jerry Cuomo

  A blockchain project starts with a belief that business needs to be done in a different way. Here's what happens next, including the role CIOs play in a blockchain journey.  Continue Reading

• Bad data stops business process transformation in its tracks

  Dan Morris introduces his new eight-part series on exploring how bad data can sabotage business process transformation and what CIOs need to do to fix it.  Continue Reading

• How to measure usability when selecting an RPA tool

  If an RPA tool isn't user-friendly and isn't built for the long term, chances are the dividends won't be immediate. Read this before choosing your RPA tools.  Continue Reading

• Enterprise digitization's secret ingredient: Fusion teams

  Cross-functional or 'fusion' teams are critical to meeting fast-changing digital challenges. Here are the four must-have team attributes for successful enterprise digitization.  Continue Reading

• How to create the best RPA architecture

  Enterprises are embracing robotic process automation to automate rules-based, repetitive tasks in a cost-efficient manner. ROI depends on having the right RPA architecture.  Continue Reading

• Digital transformation plan: RPA and BPMS tools, better together

  A sound digital transformation plan gives companies the ability to change quickly. Business process management suites and robotic process automation -- used together -- do that.  Continue Reading

• Blockchain implementation: Connecting the missing DLT links

  Blockchain implementation is helping streamline governance processes, but a few questions must be answered first to take full advantage of distributed ledger technology.  Continue Reading

• Your digital transformation initiative is probably not future-proof

  A digital transformation initiative will fail if you simply dump new tech into an old tech black box, says expert Dan Morris. His readiness checklist points the way forward.  Continue Reading

• Security practices don't have to hinder IT speed

  Speed-to-market strategies shouldn't be bogged down by IT security. Here are two steps that will help CISOs adapt governance practices to support IT speed.  Continue Reading

• Setting up a service automation framework

  In this third tip in a series on service automation, the global CIO searches for and finds a service automation framework.  Continue Reading

• What is IT service automation? Exceeding user expectations

  In this second tip in a series on IT service automation, the global CIO calls an urgent meeting of his executive team then gives the summer intern the floor.  Continue Reading