Tips

Digital business management

BPM tools mitigate business disruption amid digital transformation

A major challenge in digital transformation is avoiding harmful disruption to the business while doing the work of creating a new business/IT operating model. BPM tools can help. Continue Reading
How to sustain hard-won ITSM automation gains

The ITSM automation gains you've reaped from your ITSM provider can vanish when you need to switch vendors. These five tips will prevent that from happening. Continue Reading
BPMS architecture modernizes legacy tech, makes IT more strategic

The technology of the past put humans on the moon, but it's bringing businesses to a breaking point. Here's why CIOs should consider a BPMS architecture to modernize legacy systems. Continue Reading
ITSM governance essential as new tech trends drive business processes

New tech trends in AI, cloud and robotic process automation create capabilities that are reshaping ITSM. But for the innovations to reach their full potential, strong governance over ITSM processes are required. Continue Reading
IoT adoption gets a C+ from Cisco expert -- how can CIOs improve?

Why is IoT adoption in trouble? Underestimating the disruption to the business is one reason, says Cisco's Jon Stanford, in this tip on the challenges and best practices for IoT adoption. Continue Reading

5 open source software problems -- and how to manage them

Open source software's appeal is understandable: It's free, accessible and relatively easy to implement. But CIOs should be aware of the pitfalls. Continue Reading
Resist 'garbage in, gospel out' doctrine -- defend data quality

The 'garbage in, gospel out' approach to business analytics may be a valid approach for doing big data projects, but CIOs should resist it for business transformation. Continue Reading
How to start a blockchain project: Questions for IBM's Jerry Cuomo

A blockchain project starts with a belief that business needs to be done in a different way. Here's what happens next, including the role CIOs play in a blockchain journey. Continue Reading
Bad data stops business process transformation in its tracks

Dan Morris introduces his new eight-part series on exploring how bad data can sabotage business process transformation and what CIOs need to do to fix it. Continue Reading
How to measure usability when selecting an RPA tool

If an RPA tool isn't user-friendly and isn't built for the long term, chances are the dividends won't be immediate. Read this before choosing your RPA tools. Continue Reading
Enterprise digitization's secret ingredient: Fusion teams

Cross-functional or 'fusion' teams are critical to meeting fast-changing digital challenges. Here are the four must-have team attributes for successful enterprise digitization. Continue Reading

How to create the best RPA architecture

Enterprises are embracing robotic process automation to automate rules-based, repetitive tasks in a cost-efficient manner. ROI depends on having the right RPA architecture. Continue Reading
Digital transformation plan: RPA and BPMS tools, better together

A sound digital transformation plan gives companies the ability to change quickly. Business process management suites and robotic process automation -- used together -- do that. Continue Reading
Blockchain implementation: Connecting the missing DLT links

Blockchain implementation is helping streamline governance processes, but a few questions must be answered first to take full advantage of distributed ledger technology. Continue Reading
Your digital transformation initiative is probably not future-proof

A digital transformation initiative will fail if you simply dump new tech into an old tech black box, says expert Dan Morris. His readiness checklist points the way forward. Continue Reading