Today's enterprises are endeavoring to understand the benefits and pitfalls of employees using their personal mobile devices, preferred applications and ad hoc services for business-related purposes. The phrase rogue IT refers to this informal and unsanctioned use of information technology resources without notice to -- or approval from -- IT organizations.
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If you've ever taken your personal tablet to work or used cloud-based software like Evernote, Google Drive or Dropbox for work matters, you could be an offender. As bring-your-own trends proliferate and consumer tech evolves, IT organizations must be prepared for work-related uses of technologies that pose security risks and raise questions about the ownership of the data each device stores or produces.
But our conclusion after asking the question, "What is rogue IT?" is that it isn't all bad news. We asked our March tweet jam participants to share the pros and cons of rogue IT:
Our tweet jam expert, Bart Murphy, CIO and chief technology officer at the CareWorks Family of Companies, discussed some of his own experiences, and several of our #CIOChat-ters chimed in as well, noting that rogue IT isn't always destructive and employees' favored devices can ultimately benefit the business.
In most cases, rogue IT rises to meet a need and finding out what they are doing is a good thing, helps company move forward #CIOchat— Brian Katz (@bmkatz) March 26, 2014
A1 #CIOChat it's process not systems that have broken down representing archaic mindsets. Innovation is required to succeed.— William Rabie (@WilliamRabie) March 26, 2014
#CIOChat A1 Empowering agility and innovation in the business a good thing. Creating data silos and security risks the bad— Stuart Appley (@sappley) March 26, 2014
Rogue IT, our #CIOChat-ters explained, can promote innovation and empower agility within an organization. Adding to these benefits, SearchCompliance Site Editor Ben Cole suggests:
Benefits definitely include saving time and money - #CIOChat— SearchCompliance.com (@ITCompliance) March 26, 2014
The creation of data silos, the increased chance of security risks and the costliness of fixing these mistakes are some potential downsides associated with rogue and shadow IT. Other concerns include compliance and transparency:
It's no secret that, when IT and business work together, you're more likely to get innovative results. CareWorks' Murphy and tweet jam participant Anthony Bartolo suggested modifying delivery systems:
Are rogue and shadow IT influencing business decisions within your organization? What positives and negatives have come from analyzing the whats and whys of employees' BYO choices? Sound off in the comments section below and stay tuned for more recaps here on SearchCIO.com.