• Getting clarity on the ITIL framework from ITIL's chief architect
• Why a conservative mutual fund company loves corporate social media
• SOA solutions create a wrapper for legacy modernization
• CIO's IT strategic planning hinges on document storage and retrieval
• How a CIO made a business case for a cloud computing solution
• Cyber insurance mitigates the risk of data breaches in cloud computing
• CIO Q&A: 2010 IT spending squeezed at Welch Foods, but no sour grapes
• Experts debate the fate of cloud provider liability limits
• Time to lay down the cloud computing law for uptime
• Free sample gap analysis templates: Software, security, architecture
• Trials and tribulations of implementing a data management strategy
• Laying the foundation for ECM with records information management
• Corporate business services: Repurpose to reap value and flexibility
• How CIOs are tackling IT business services creation
• Server provisioning methods holding back cloud computing initiatives
• Five points to consider when considering agile best practices
• Leaving the past behind and embracing the 'new normal' in IT
• Retiring IT assets to avoid maintenance penalties
• Why you need a formal data governance program, and how to get started
• How the chargeback process will alter the IT-business relationship
• ITIL best practices for small to midsized organizations
• IT chargeback adoption obstacles and benefits
• Cloud computing services helped Westmont College rise from the ashes
• Calculating ROI on IT projects is useful but not sufficient
• Deutsche Post DHL cuts IT budgets by half with a supply demand model
• IT chargeback: A fundamental part of cloud computing takes shape
• Pros and cons of using enterprise master data management with BI
• Stack computing not catching on, but could hold promise in the cloud
• Agile best practices can combine waterfall and Scrum
• How midsized organizations are adopting, adapting ITIL best practices
• Private cloud computing: Pitfalls and advice for avoiding them
• Five private cloud computing best practices
• SMBs building IT service catalogs on their own terms
• Disaster recovery plan at heart of data center consolidation project
• BI software advances can't address adoption issues, CIOs say
• What to keep in mind when shopping for a small-business printer
• Business service development: Lessons learned from the frontlines
• BI SaaS: Getting a fix on your business in a tight economy
• Five tips for firing up a BI analytics practice, and some reality checks
• Cloud collaboration tools cut costs at the U.S. Golf Association
• Turning to BI analytics to turn a profit
• Pillars of cloud provisioning: self-service, automation and policy
• Why your business process change management model needs to change
• JetBlue uses LoadRunner for website performance testing
• Business technology is the challenging next step in IT transformation
• Is it the CIO's job to reduce energy consumption?
• Cloud computing basics: Planning and understanding a cloud strategy
• Five questions: What works and what doesn't in a green IT strategy
• The CIO job under a microscope at MIT Sloan CIO Symposium
• CIOs must manage changes in IT departments due to cloud computing services
• AAA turns to Web-based collaboration tool to spark new ideas
• Presidio CTO on virtual data center strategy dos and don'ts
• SharePoint installation helps Continental Airlines track flight delays
• Putting applications into the cloud not so clear-cut a process
• Business continuity plans must address massive air travel shutdown
• A CIO's approach to managing single sign-on in the cloud
• Some IT budgets in recovery from recession
• Five top concerns about cloud service providers
• Healthy social media management curbs risks, adds business benefits
• Microsoft CIO Tony Scott predicts big changes ahead for CIO role
• Business intelligence data gets a Web service treatment
• Veteran CIO Tom Pyke shares advice on dealing with IT security threats
• Gartner rates the Big Four business intelligence vendors
• CIOs weigh use of social media against security concerns
• Tips to buckle down a midmarket business intelligence strategy
• Getting users to buy into a business intelligence strategy
• Monitoring the benefits of social media, and the risks
• Gartner Business Intelligence Summit: New tech vs. old-school strategy
• Communication with IT project stakeholders is key to success
• Identity management in cloud computing courts enterprise trust
• Cloud security best practices foster rapid deployments
• Why midmarket companies are moving to cloud email and cloud services
• Role of CIO in mergers and acquisitions in focus as M&A activity rises
• Cloud interoperability standards aim for vendor independence
• The inside dope on what CEOs are looking for in the CIO role
• Innovation in IT helps CIOs transform IT and the business
• Public-sector CIOs answer Vivek Kundra's cloud computing call to arms
• A CIO's tough-love approach to IT transformation
• Customizing SharePoint: Integrating tools, data flows and more
• CIO drives IT business value with new perspective on processes
• Save money and boost collaboration by deploying Web apps, Office 2010
• Building IT business value, one word at a time
• Innovation strategies: IT transformation is on track at Amtrak
• Balanced scorecard author Robert Kaplan discusses agile business and risk management
• IT infrastructure outsourcing, multisourcing boosted by ITIL framework
• Balanced scorecard author talks agile business and risk management
• Balanced scorecard founder on the business value of IT
• Innovation strategies: How Chevron drives ingenuity
• Prevent IT project failures with business analysts, project managers
• Enterprise desktop virtualization may increase costs
• IT governance framework helps public agencies boost service, cut costs
• How IT gap analysis can be the first step to ITIL success
• Signs that your outsourcing contract is on the rocks, part 2
• A dozen danger signs that your outsourcing contract is on the rocks
• Migrating from Windows XP to Windows 7, part 2: The experts weigh in
• Proving the value of a business continuity plan (before disaster hits)
• Desktop, server virtualization help CIO fix disaster recovery plans
• How to automate and improve business processes, Las Vegas style
• Migrating from Windows XP to Windows 7: Weighing the options
• New IT management framework focuses on business value
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