• change request
  • hot site and cold site
  • 121 (one-to-one)
  • 99.999 (Five nines or Five 9s)
  • B2E (Business2Employee or Business-to-Employee)
  • B2G (Business2Government or Business-to-Government)
  • Business Process Modeling Notation (BPMN)
  • ebXML (electronic business xml)
  • Gramm-Leach-Bliley Act (GLBA)
  • Cognos
  • risk assessment framework (RAF)
  • sustainability risk management (SRM)
  • Section 508
  • GRC (governance, risk management and compliance) software
  • California Security Breach Information Act (SB-1386)
  • Compliance: Glossary
  • Government Information Awareness (GIA)
  • decision support system (DSS)
  • organizational change management (OCM)
  • atom
  • spoliation
  • digital rights management (DRM)
  • CVO (chief visionary officer)
  • CCO (Corporate or Chief Compliance Officer)
  • IPO (initial public offering)
  • CKO (chief knowledge officer)
  • video resume
  • kludge
  • X-engineering (cross-engineering)
  • vertical portal (vortal)
  • Outsourcing: Glossary
  • Master and Commander: Do you speak business?
  • onshore outsourcing (domestic outsourcing)
  • nearshore outsourcing
  • Offshore Outsourcing: Do you speak geek?
  • EBITDA ( earnings before interest, taxes, depreciation, and amortization)
  • business technology management (BTM)
  • offshore outsourcing
  • Vitria
  • Tibco
  • ITAA (Information Technology Association of America)
  • integration server
  • global information infrastructure (GII)
  • enterprise architecture (EA)
  • conformance
  • Bullfighter
  • vertical scalability (scaling up)
  • infrastructure management (IM)
  • employee assistance program (EAP)
  • LOB (line-of-business)
  • Believe it or Not (Answers)
  • SKIL Bill (Securing Knowledge, Innovation and Leadership Act)
  • project planning
  • ISO 20000
  • self-destructing email
  • business activity monitoring (BAM)
  • hoteling
  • UBE (unsolicited bulk email)
  • adaptive enterprise (or adaptive organization)
  • NetRexx
  • systems thinking
  • Zachman framework
  • winner's curse
  • intermediary
  • redact
  • SWIFT (Society for the Worldwide Interbank Financial Telecommunication)
  • dashboard
  • security audit
  • Business Transaction Protocol (BTP)
  • learning management system (LMS)
  • PunchOut
  • spend management
  • feature creep
  • XACML (Extensible Access Control Markup Language)
  • ITSO (International Technical Support Organization)
  • net metering
  • UCE (unsolicited commercial email)
  • mbox
  • Murkogram
  • FQA (frequently questioned answers)
  • audit trail
  • corportal (Corporate Portal)
  • Safe Harbor
  • metered services (pay-per-use)
  • EBPP (electronic bill presentment and payment)
  • AIBO (Artificial Intelligence roBOt)
  • e-services (electronic services)
  • first mover
  • value chain
  • e-brokerage
  • Business Process Management Initiative (BPMI)
  • portal software
  • Napster
  • Information and Content Exchange (ICE)
  • bricks and mortar
  • E2E (exchange-to-exchange)
  • Open Buying on the Internet (OBI)
  • e-speak
  • Superdome
  • End User License Agreement (EULA)
  • More