Data Mill

Digital business management

• Customer engagement strategies that heed power of social media

  Executives from Legendary Entertainment and Microsoft explain how their customer engagement strategies rely on the power of analytics and a core set of social principles.  Continue Reading

• With artificial intelligence and machine learning, KPIs are crucial

  The CIO of DBS Bank and CTO of Kayak square off at the 2018 MIT Sloan CIO Symposium on how to use AI for business success.  Continue Reading

• Tim O'Reilly: The flawed genie behind algorithmic systems

  The founder of O'Reilly Media explains how the algorithmic systems that power the world's most customer-pleasing companies reflect our humanity back to us -- for better or worse.  Continue Reading

• GE's Predix platform bolstered by data, domain expertise

  Immelt is out, Flannery is in -- but GE Digital continues its efforts to blaze a trail as the platform for industrial IoT.  Continue Reading

• Data transparency is the lifeblood of new information economy

  Many companies have invested in the analytics infrastructure that helps turn data into a business asset. Now what? Gartner's Debra Logan offers insight.  Continue Reading

• New research suggests chief digital officers are no flash in the pan

  Chief digital officers who are running significant lines of business could become permanent members of the C-suite, according to new research from IDC. The Data Mill reports.  Continue Reading