Conference Notebook

IT Vendor Selection and Management

Conversational AI: Start by enlisting the big vendors

It's time to develop a conversational AI strategy, according to Gartner analyst Svetlana Sicular. Her advice: Stay focused on the business case and lean on the AI platform vendors. Continue Reading
Former GM CIO says BPO/ITO mega-deals wrong for current IT climate

This year's World BPO/ITO Forum will focus on how the cloud is shaking up IT outsourcing. Conference chairman Jim Noble talks to SearchCIO about why mega-deals are a losing proposition for CIOs. Continue Reading

How PCI DSS compliance milestones can be a GDPR measuring stick

Constantly evolving regulations can cause confusion for security officers, but sometimes, there is process overlap. Here's how ...

Approach customer engagement by first asking good questions

Organizations need to align their customer strategy with their technology and know how to gather and use the right customer data ...

Protect customer data with these 5 essential steps

Engagement with customers inevitably yields a trove of sensitive data. Learn the key steps you should take to stay compliant and ...

SearchHealthIT

Healthcare cybersecurity shouldn't impede interoperability

The healthcare community uses security as a crutch to deny the sharing of patient data. That has to stop, according to ...

Sharing health data gets easier, but also presents new challenges

Sharing health data has never been easier thanks, in part, to EHR vendors and nonprofit organizations like CommonWell Health ...

How to ensure mobile device security in healthcare

It's especially important to secure data in healthcare environments, because patients' information is on the line. Things get ...

SearchCloudComputing

6 long-term plans to add to cloud cost optimization strategies

Short-term cost management tools are one way to improve cost efficiencies in the cloud, but to stay on track, you also need ...

IaaS vs. PaaS options on AWS, Azure and Google Cloud Platform

Looking to shift your workloads to the cloud? Understand and compare the IaaS and PaaS options on AWS, Azure and Google Cloud ...

SearchMobileComputing

Google OEM config program enables quick updates to EMM

Google's OEM Config program incentivizes Android smartphone OEMs to help EMM vendors quickly support device-specific management ...

Why organizations of any size should consider IDaaS

The risks of poor identity management are well known. Identity-as-a-service offerings can solve many identity-management-related ...

How to manage Office 365 mobile apps for business

Microsoft Office 365 applications allow users to send emails and edit numerous types of documents, but the mobile apps present a ...

SearchDataCenter

Improve server rack physical security with ISO standards

Safeguarding information access is essential to data center operations. With ISO Standard 27001 and the right locking mechanisms,...

Essential private cloud migration steps

Executive buy-in, application evaluation and tool configuration are all important parts of cloud selection. With these steps, ...

IBM quantum computers' usefulness in sight -- using binoculars

IBM's Bob Sutor discusses Big Blue's new quantum systems and computation center, the realities of quantum computing today and how...