Business POV

Small business IT strategy

• Microsoft: IoT adoption in businesses is critical for success

  Findings from a Microsoft report on the state of IoT in enterprises say businesses benefit from IoT implementation and that businesses need to increase IoT adoption now.  Continue Reading

• The C-suite case for hiring a chief customer officer: 5 elements

  Delivering world-class digital customer experiences has become job No. 1 for companies. Nemertes' Robin Gareiss makes the case for putting a chief customer officer in charge.  Continue Reading

• Transformational leadership style inspires 'moonshot goals'

  Entrepreneur extraordinaire Keith Krach talks about the network effect, turning competitors into partners and paying it forward in this third and final part of our Q&A.  Continue Reading

• How to build a startup: 7 tips from Keith Krach

  Entrepreneur Keith Krach recounts how he started Ariba, sharing a treasure trove of tips in part two of this three-part Q&A.  Continue Reading

• Keith Krach: The making of a technology leader

  Keith Krach, of DocuSign fame, talks about his long career as a technology leader. Part one covers the early years, from his first jobs at GM to making his mark in Silicon Valley.  Continue Reading

• Former Apple CEO discusses AI, leadership and experience marketing

  Former Apple and Pepsi CEO John Sculley discusses how disruptive technologies and leadership styles are influencing industries far beyond IT.  Continue Reading

• Without IT process documentation, companies risk being held 'hostage' by IT

  As cybersecurity breaches surge, it's important that company leadership know what IT is up to. Kevin McDonald explains why IT process documentation is a must-have best practice.  Continue Reading

• Three keys to a good business reorganization

  The typical reorg evokes fear, stress and suspicion -- and kills productivity. Here's how to change that.  Continue Reading