Return on Investment (ROI)
Return on investment (ROI) is a key metric used by CIOs to help quantify the potential success of an IT or business project. ROI metrics are also effective tools for CIOs making the business case for IT spending on a new project or technology. Find the latest return on investment information for CIOs, including news, tips and other resources, in this topic section.
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Free Guide: 4 ITSM Best Practices for Managing Service Vendors
Managing the vendors you've hired to deliver IT services to the business goes beyond procurement and standard IT contract negotiations. Learn 4 best practices for maximizing service delivery from experts and 5 key steps for developing ITSM SLAs that work in an environment with multiple service providers.
Return on Investment (ROI) News
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March 26, 2019
26
Mar'19
Scalable learning vs. scalable efficiency in the automation age
The right way to treat employees in the automation age is not by deploying scalable efficiency, but by offering scalable learning. The first requirement: enlightened leaders.
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February 15, 2019
15
Feb'19
Succeed at implementing RPA: Top tips from execs at IBM Think
Implementing RPA requires planning and coordination between multiple parts of the business to be effective. Execs at IBM Think share tips on how to craft a winning RPA strategy.
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January 23, 2019
23
Jan'19
CIOs share their 2019 tech resolutions
We asked five CIOs to share their tech resolutions for the new year. Ambition is sky high. Projects include RPA, AI that can handle sensitive data, scaling the business and more.
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January 21, 2019
21
Jan'19
5 IT trends shaping 2019 CIO strategies
Tech executives sound off on the IT trends they see shaping CIO strategies in 2019. AI and cloud loom large, but the test for CIOs is not just technical.
Return on Investment (ROI) Get Started
Bring yourself up to speed with our introductory content
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value proposition
A value proposition is a statement that clearly identifies the benefits a company's products and services will deliver to its customers. Continue Reading
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How can companies build a strategy for monetizing data?
To extract value from data, most companies will face people, process and technology challenges. Matt Maccaux explains the ins and outs of monetizing data. Continue Reading
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IT service catalog
An IT service catalog is a list of technology resources and offerings available from the IT service provider within an organization. Continue Reading
Evaluate Return on Investment (ROI) Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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Next-gen RPA bots automating job roles, not just tasks
Robotic software is moving beyond automating tasks to automating big pieces of certain job positions. Case in point: Automation Anywhere's new offering of Digital Workers. Continue Reading
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How to use AI in your business in 2019 -- AI sweet spots
Step one in figuring out how to use AI in your business is to know what AI can and can't do today. David Petersson lays out 2019's AI sweet spots for enterprise decision-makers. Continue Reading
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Barclays Bank takes a crack at IBM's quantum computer
Quantum computing may one day explain the universe. Today, the biggest challenge for an early adopter is making the problem sufficiently simple to run on a quantum computer. Continue Reading
Manage Return on Investment (ROI)
Learn to apply best practices and optimize your operations.
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21st-century CIO job description puts CIOs in vortex of emerging tech
The ban against pursuing tech for tech's sake -- it's been lifted. CIOs need to dive into emerging tech to extract its business potential. Welcome to the new CIO job description. Continue Reading
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ITIL and ITSM best practices for process improvement
ITIL and ITSM best practices improve business processes by standardizing and optimizing the delivery of IT services. Learn more in this comprehensive guide for CIOs. Continue Reading
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Benefits of ITSM: Use an ITSM portal as gateway to cloud services
Requiring users to access the cloud via an ITSM portal will reduce spending, explains Andy Sealock in part two of his tip on leveraging the benefits of ITSM in cloud services. Continue Reading
Problem Solve Return on Investment (ROI) Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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5 reasons CIO career paths go south -- and how to protect yourself
Safeguard your CIO career path. Agiloft CEO Colin Earl details the top five reasons CIOs get the ax -- and how to avoid them. Continue Reading
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ITSM in the cloud: Using ITSM best practices to optimize cloud usage
Cloud-based services can't be beat for their ease of use, but companies often experience some 'unhappy surprises' when the bill comes due, says Andy Sealock. ITSM in the cloud can help. Continue Reading
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DBS Bank CIO axes legacy infrastructure in favor of APIs
David Gledhill said ridding the company of its legacy technology was a necessary move to compete in the digital economy. Continue Reading