Return on Investment (ROI)

Return on investment (ROI) is a key metric used by CIOs to help quantify the potential success of an IT or business project. ROI metrics are also effective tools for CIOs making the business case for IT spending on a new project or technology. Find the latest return on investment information for CIOs, including news, tips and other resources, in this topic section.

July 09, 2019 09 Jul'19
Automation Anywhere's Microsoft pact indicative of hot RPA market

RPA vendor Automation Anywhere said it's poised to take full advantage of the burgeoning RPA market. Its recent deal with Microsoft is just one indication of RPA's popularity.
March 26, 2019 26 Mar'19
Scalable learning vs. scalable efficiency in the automation age

The right way to treat employees in the automation age is not by deploying scalable efficiency, but by offering scalable learning. The first requirement: enlightened leaders.
February 15, 2019 15 Feb'19
Succeed at implementing RPA: Top tips from execs at IBM Think

Implementing RPA requires planning and coordination between multiple parts of the business to be effective. Execs at IBM Think share tips on how to craft a winning RPA strategy.
January 23, 2019 23 Jan'19
CIOs share their 2019 tech resolutions

We asked five CIOs to share their tech resolutions for the new year. Ambition is sky high. Projects include RPA, AI that can handle sensitive data, scaling the business and more.

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How to calculate SASE return on investment and costs

SASE return on investment will vary for each organization, depending on use cases and architecture requirements. But the metrics used to determine ROI and cost factors are the same. Continue Reading
CIO (Chief Information Officer)

A chief information officer (CIO) is the corporate executive in charge of information technology (IT) strategy and implementation. Continue Reading
AR headsets: 5 tips to get you started

Still in their adolescence, augmented reality headsets are poised for a growth spurt. Will you be ready? Here are some tips for a successful deployment. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Edge computing use cases must be driven by business value

For Schneider Electric and many other large enterprises that take a look at edge computing projects, the main criterion for success is whether the technology delivers business value. Continue Reading
Transformational leadership style inspires 'moonshot goals'

Entrepreneur extraordinaire Keith Krach talks about the network effect, turning competitors into partners and paying it forward in this third and final part of our Q&A. Continue Reading
How to build a startup: 7 tips from Keith Krach

Entrepreneur Keith Krach recounts how he started Ariba, sharing a treasure trove of tips in part two of this three-part Q&A. Continue Reading

Learn to apply best practices and optimize your operations.

How to create a proof of concept with 6 free templates

What is a proof of concept and how can it be beneficial to an organization? Here we dive into the importance of writing a POC, along with a list of free templates to help get started. Continue Reading
ITIL and ITSM best practices for process improvement

ITIL and ITSM best practices improve business processes by standardizing and optimizing the delivery of IT services. Learn more in this comprehensive guide for CIOs. Continue Reading
Town of Falmouth pursues automation innovation to save costs

One Massachusetts town's embrace of automation, virtualization and other technology innovation provides an example for other entities and IT leaders to follow. Continue Reading

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How to overcome the limitations of AI

AI may not become the super-intelligent tool people envisioned, at least not in the near term. But that doesn't mean enterprises can't use AI in some valuable ways. Continue Reading
6 free IT strategic planning templates for CIOs

As technology has become a business differentiator, IT strategy is more crucial than ever. These IT strategic planning templates help CIOs make IT a business driver. Continue Reading
5 reasons CIO career paths go south -- and how to protect yourself

Safeguard your CIO career path. Agiloft CEO Colin Earl details the top five reasons CIOs get the ax -- and how to avoid them. Continue Reading