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Return on Investment (ROI) News
March 26, 2019
The right way to treat employees in the automation age is not by deploying scalable efficiency, but by offering scalable learning. The first requirement: enlightened leaders.
February 15, 2019
Implementing RPA requires planning and coordination between multiple parts of the business to be effective. Execs at IBM Think share tips on how to craft a winning RPA strategy.
January 23, 2019
We asked five CIOs to share their tech resolutions for the new year. Ambition is sky high. Projects include RPA, AI that can handle sensitive data, scaling the business and more.
January 21, 2019
Tech executives sound off on the IT trends they see shaping CIO strategies in 2019. AI and cloud loom large, but the test for CIOs is not just technical.
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A value proposition is a statement that clearly identifies the benefits a company's products and services will deliver to its customers. Continue Reading
To extract value from data, most companies will face people, process and technology challenges. Matt Maccaux explains the ins and outs of monetizing data. Continue Reading
An IT service catalog is a list of technology resources and offerings available from the IT service provider within an organization. Continue Reading
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Robotic software is moving beyond automating tasks to automating big pieces of certain job positions. Case in point: Automation Anywhere's new offering of Digital Workers. Continue Reading
Step one in figuring out how to use AI in your business is to know what AI can and can't do today. David Petersson lays out 2019's AI sweet spots for enterprise decision-makers. Continue Reading
Quantum computing may one day explain the universe. Today, the biggest challenge for an early adopter is making the problem sufficiently simple to run on a quantum computer. Continue Reading
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The ban against pursuing tech for tech's sake -- it's been lifted. CIOs need to dive into emerging tech to extract its business potential. Welcome to the new CIO job description. Continue Reading
ITIL and ITSM best practices improve business processes by standardizing and optimizing the delivery of IT services. Learn more in this comprehensive guide for CIOs. Continue Reading
Requiring users to access the cloud via an ITSM portal will reduce spending, explains Andy Sealock in part two of his tip on leveraging the benefits of ITSM in cloud services. Continue Reading
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Safeguard your CIO career path. Agiloft CEO Colin Earl details the top five reasons CIOs get the ax -- and how to avoid them. Continue Reading
Cloud-based services can't be beat for their ease of use, but companies often experience some 'unhappy surprises' when the bill comes due, says Andy Sealock. ITSM in the cloud can help. Continue Reading
David Gledhill said ridding the company of its legacy technology was a necessary move to compete in the digital economy. Continue Reading