Return on Investment (ROI)

Return on investment (ROI) is a key metric used by CIOs to help quantify the potential success of an IT or business project. ROI metrics are also effective tools for CIOs making the business case for IT spending on a new project or technology. Find the latest return on investment information for CIOs, including news, tips and other resources, in this topic section.

July 09, 2019 09 Jul'19
Automation Anywhere's Microsoft pact indicative of hot RPA market

RPA vendor Automation Anywhere said it's poised to take full advantage of the burgeoning RPA market. Its recent deal with Microsoft is just one indication of RPA's popularity.
March 26, 2019 26 Mar'19
Scalable learning vs. scalable efficiency in the automation age

The right way to treat employees in the automation age is not by deploying scalable efficiency, but by offering scalable learning. The first requirement: enlightened leaders.
February 15, 2019 15 Feb'19
Succeed at implementing RPA: Top tips from execs at IBM Think

Implementing RPA requires planning and coordination between multiple parts of the business to be effective. Execs at IBM Think share tips on how to craft a winning RPA strategy.
January 23, 2019 23 Jan'19
CIOs share their 2019 tech resolutions

We asked five CIOs to share their tech resolutions for the new year. Ambition is sky high. Projects include RPA, AI that can handle sensitive data, scaling the business and more.

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business process outsourcing (BPO)

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value chain

A value chain is a concept describing the full chain of a business's activities in the creation of a product or service -- from the initial reception of materials all the way through its delivery to market, and everything in between. Continue Reading
How to calculate SASE return on investment and costs

SASE return on investment will vary for each organization, depending on use cases and architecture requirements. But the metrics used to determine ROI and cost factors are the same. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Top 5 benefits of a new cybersecurity market model

Companies are struggling to identify the cybersecurity technology that would actually be useful for their use cases. It's time for a new market model around efficacy instead. Continue Reading
RPA vs. cognitive automation: What are the key differences?

CIOs are now relying on cognitive automation and RPA to improve business processes more than ever before. Here are the important distinctions between the two technologies. Continue Reading
Calculating cloud migration costs: What CIOs need to consider

As CIOs make the move to the cloud, they first must ensure they have the budget to do so. Here, we're diving into the pre-migration, migration and post-migration costs to consider. Continue Reading

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What is the hidden cost of maintaining legacy systems?

One of the main factors when deciding whether to keep or replace legacy systems is determining the cost. Here we dive into five of the hidden costs CIOs should be aware of today. Continue Reading
Replacing vs. maintaining legacy systems

As CIOs embrace more digital technologies, it's important that they determine the current status of their legacy systems and whether it's worth upgrading or maintaining them. Continue Reading
How to measure and improve digital transformation ROI

Demonstrating a compelling ROI on digital transformation initiatives is vital to securing business support and ongoing funding for additional projects. These 9 tips will help. Continue Reading

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How to create a proof of concept with 6 free templates

What is a proof of concept and how can it be beneficial to an organization? Here we dive into the importance of writing a POC, along with a list of free templates to help get started. Continue Reading
How to overcome the limitations of AI

AI may not become the super-intelligent tool people envisioned, at least not in the near term. But that doesn't mean enterprises can't use AI in some valuable ways. Continue Reading
6 free IT strategic planning templates for CIOs

As technology has become a business differentiator, IT strategy is more crucial than ever. These IT strategic planning templates help CIOs make IT a business driver. Continue Reading