Information technology outsourcing
Businesses' technical requirements are a big drain on resources, leading some companies to turn to information technology outsourcing and allow third party service providers to handle IT infrastructure development. Read the latest news and tips to answer your IT outsourcing questions, including advice on when to seek IT operations services from outside the organization.
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Information technology outsourcing News
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November 16, 2018
16
Nov'18
How augmented intelligence can enhance jobs
Augmented intelligence -- AI used to enhance human skills -- makes workplaces more productive, diverse, inclusive and authentic. That's one future conjured at an MIT forum on AI.
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May 31, 2018
31
May'18
Recruiting talent for digital cultures: Tips from McKinsey, Korn Ferry
The C-suite's penchant for hiring in its own image prevents companies from creating a digital culture. Another barrier: assuming HR can find the right people.
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October 03, 2017
03
Oct'17
AWS cloud platform will share cloud computing heights, CEO Jassy says
The AWS cloud platform is No. 1 in the cloud market -- but it won't be the only one, chief exec Andy Jassy predicts. A few big vendors will fit into companies' multicloud strategies.
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April 21, 2017
21
Apr'17
Trump's order on H-1B program puts tech employers on notice
The H-1B program is now officially under review. Don't be the next headline, experts warn. Also: Steve Ballmer's public service project, Facebook's brain-computer interface.
Information technology outsourcing Get Started
Bring yourself up to speed with our introductory content
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bodyshopping
Body shopping, sometimes spelled as one word (bodyshopping), is an IT-centric outsourcing / sub-contracting model. Continue Reading
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outsourcing
Outsourcing is a business practice in which a company hires another company or an individual to perform tasks, handle operations or provide services that are either usually executed or had previously been done by the company's own employees. Continue Reading
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labor arbitrage
Labor arbitrage is the practice of making use of the least costly labor for producing products or goods. Continue Reading
Evaluate Information technology outsourcing Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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Health IT outsourcing helps organizations manage costs
Healthcare organizations that want to work toward high-visibility initiatives may want to consider outsourcing IT support as a way to free up internal resources. Continue Reading
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Process robotics: The economics of digital labor shakes up outsourcing
Robotic process automation challenges the labor arbitrage of offshore outsourcing, sparking a new discussion among vendors, business leaders and CIOs. Continue Reading
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Mistakes CIOs make on IT outsourcing deals -- and how to fix them
CIOs don't sign on to large IT outsourcing deals expecting them to go bad, so what accounts for the high failure rates? Andy Sealock offers a game plan for de-risking your deal. Continue Reading
Manage Information technology outsourcing
Learn to apply best practices and optimize your operations.
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Embedded IT, global talent to define future of IT jobs
As more businesses identify as tech companies, what's the future of IT jobs? Many IT teams will work remotely on a gig-by-gig basis and their colleagues will span the globe. Continue Reading
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4 ITSM best practices for managing service vendors
CIOs must align IT strategy to business KPIs, and so should their service vendors. In this ITSM best practices tip, experts explain how to tie vendor services to business outcomes. Continue Reading
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4 best practices to maximize the value of your ITSM vendor
If your ITSM vendor isn't living up to expectations, chances are you're ignoring these four ITSM best practices. ISG's Lois Coatney takes you through them, step by step. Continue Reading
Problem Solve Information technology outsourcing Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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5 tips to improve ITSM SLAs in IT shops with multiple service providers
How do CIOs develop ITSM SLAs that satisfy business expectations in today's complex environment of multiple service providers? David Clifford takes CIOs through five key steps. Continue Reading
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Texas college CIO pushes into enterprise service management
A mature ITSM program has not only won Link Alander's IT team kudos for superb service delivery, but it is also driving automation of business processes in other departments. Continue Reading
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An ITSM program evolves from subpar to superb
How do you go from 'lousy' systems and subpar services to an ITSM program that is driving a service approach across the enterprise? CIO Link Alander gives us the details. Continue Reading