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Information technology outsourcing News
June 26, 2019
AI is touted as the tech that will help us combat global warming, but training AI models requires a shocking amount of energy. What are the implications for enterprise AI strategies?
May 17, 2019
The Trump administration's move to effectively ban Huawei products from U.S. networks has big implications for IT execs in charge of supply chain sourcing and security.
November 16, 2018
Augmented intelligence -- AI used to enhance human skills -- makes workplaces more productive, diverse, inclusive and authentic. That's one future conjured at an MIT forum on AI.
May 31, 2018
The C-suite's penchant for hiring in its own image prevents companies from creating a digital culture. Another barrier: assuming HR can find the right people.
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Navigating HPC colocation requires knowledge of power, uptime and security demands. Deploying such services can bring innovative opportunities for organizations. Continue Reading
Globalization is the process by which ideas, goods and services spread throughout the world. Continue Reading
Business process outsourcing, or BPO, is a business practice in which one organization hires another company to perform a process task that the hiring organization requires for its own business to operate successfully. Continue Reading
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Colocation can offer the space, HVAC and security an organization needs to implement high-performance computing and delve deeper into its data. But not every provider is a match. Continue Reading
In part one of this two-part interview, MSPAlliance CEO Charles Weaver discusses his organization's evolution and its ongoing efforts to professionalize managed services. Continue Reading
Securing the right colocation contract takes time and research. When it comes to colocation options, evaluate facility location and provider services to get the right fit. Continue Reading
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The old rules for managing outsourcing transitions no longer apply. Here are three nontraditional approaches to help ensure maximum benefit when switching outsourcing providers. Continue Reading
Do you know what goes into a proof of concept? Or why POCs are done? Learn more about the elements of a POC and get access to free proof-of-concept templates for the CIO in this tip. Continue Reading
The ban against pursuing tech for tech's sake -- it's been lifted. CIOs need to dive into emerging tech to extract its business potential. Welcome to the new CIO job description. Continue Reading
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The ITSM automation gains you've reaped from your ITSM provider can vanish when you need to switch vendors. These five tips will prevent that from happening. Continue Reading
How do CIOs develop ITSM SLAs that satisfy business expectations in today's complex environment of multiple service providers? David Clifford takes CIOs through five key steps. Continue Reading
A mature ITSM program has not only won Link Alander's IT team kudos for superb service delivery, but it is also driving automation of business processes in other departments. Continue Reading