Information technology outsourcing

Businesses' technical requirements are a big drain on resources, leading some companies to turn to information technology outsourcing and allow third party service providers to handle IT infrastructure development. Read the latest news and tips to answer your IT outsourcing questions, including advice on when to seek IT operations services from outside the organization.

July 08, 2021 08 Jul'21
Senate dilutes US Innovation and Competition Act of 2021

Senators stripped out billions for a technology directorate in the U.S. Innovation and Competition Act. The bill now heads to the House.
February 04, 2021 04 Feb'21
Biden wants review of IT exemption in Buy American law

Commercial IT products including hardware and software systems could soon fall under the purview of the Buy American Act if their exemption is removed.
June 26, 2019 26 Jun'19
AI's carbon footprint will be an issue for enterprises

AI is touted as the tech that will help us combat global warming, but training AI models requires a shocking amount of energy. What are the implications for enterprise AI strategies?
May 17, 2019 17 May'19
Trump's move to ban Huawei a wake-up call for IT execs

The Trump administration's move to effectively ban Huawei products from U.S. networks has big implications for IT execs in charge of supply chain sourcing and security.

Bring yourself up to speed with our introductory content

digital labor

Digital labor is work that is performed by robotic process automation (RPA) systems. Continue Reading
labor arbitrage

Labor arbitrage is the practice of searching for and then using the lowest-cost workforce to produce products or goods. Continue Reading
nearshore outsourcing

Nearshore outsourcing is the practice of getting work done or services performed by people in neighboring countries rather than an organization's country. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Outcome-based contracting sees uptick during pandemic

Contracts that tie service provider payments to results has gained momentum as customers pursue digital transformation projects. Learn about the implications for service providers. Continue Reading
7 benefits of colocation for your business and 4 challenges

Colocation is not a silver-bullet solution for everyone. Discover the benefits and drawbacks that come with allowing a third-party to manage your IT equipment. Continue Reading
Software development outsourcing throughout the lifecycle

Whether to accelerate a project or overcome a particular skills gap, it might make sense to engage an external specialist to bolster your software development efforts. Continue Reading

Learn to apply best practices and optimize your operations.

4 IT contract negotiation strategies to drive value in 2021

To ensure businesses today can effectively save costs through IT sourcing and outsourcing, we're offering four tips for IT leaders to consider when in negotiations with providers. Continue Reading
How to create a proof of concept with 6 free templates

What is a proof of concept and how can it be beneficial to an organization? Here we dive into the importance of writing a POC, along with a list of free templates to help get started. Continue Reading
CIOs: Nominate your IT services partner for project award

Here's your opportunity to recognize an MSP, IT consultancy, systems integrator or other tech service provider that has made a difference to your organization. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

How to sustain hard-won ITSM automation gains

The ITSM automation gains you've reaped from your ITSM provider can vanish when you need to switch vendors. These five tips will prevent that from happening. Continue Reading
5 tips to improve ITSM SLAs in IT shops with multiple service providers

How do CIOs develop ITSM SLAs that satisfy business expectations in today's complex environment of multiple service providers? David Clifford takes CIOs through five key steps. Continue Reading
Texas college CIO pushes into enterprise service management

A mature ITSM program has not only won Link Alander's IT team kudos for superb service delivery, but it is also driving automation of business processes in other departments. Continue Reading