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Information technology outsourcing News
July 08, 2021
Senators stripped out billions for a technology directorate in the U.S. Innovation and Competition Act. The bill now heads to the House.
February 04, 2021
Commercial IT products including hardware and software systems could soon fall under the purview of the Buy American Act if their exemption is removed.
June 26, 2019
AI is touted as the tech that will help us combat global warming, but training AI models requires a shocking amount of energy. What are the implications for enterprise AI strategies?
May 17, 2019
The Trump administration's move to effectively ban Huawei products from U.S. networks has big implications for IT execs in charge of supply chain sourcing and security.
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Digital labor is work that is performed by robotic process automation (RPA) systems. Continue Reading
Labor arbitrage is the practice of searching for and then using the lowest-cost workforce to produce products or goods. Continue Reading
Nearshore outsourcing is the practice of getting work done or services performed by people in neighboring countries rather than an organization's country. Continue Reading
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Contracts that tie service provider payments to results has gained momentum as customers pursue digital transformation projects. Learn about the implications for service providers. Continue Reading
Colocation is not a silver-bullet solution for everyone. Discover the benefits and drawbacks that come with allowing a third-party to manage your IT equipment. Continue Reading
Whether to accelerate a project or overcome a particular skills gap, it might make sense to engage an external specialist to bolster your software development efforts. Continue Reading
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To ensure businesses today can effectively save costs through IT sourcing and outsourcing, we're offering four tips for IT leaders to consider when in negotiations with providers. Continue Reading
What is a proof of concept and how can it be beneficial to an organization? Here we dive into the importance of writing a POC, along with a list of free templates to help get started. Continue Reading
Here's your opportunity to recognize an MSP, IT consultancy, systems integrator or other tech service provider that has made a difference to your organization. Continue Reading
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The ITSM automation gains you've reaped from your ITSM provider can vanish when you need to switch vendors. These five tips will prevent that from happening. Continue Reading
How do CIOs develop ITSM SLAs that satisfy business expectations in today's complex environment of multiple service providers? David Clifford takes CIOs through five key steps. Continue Reading
A mature ITSM program has not only won Link Alander's IT team kudos for superb service delivery, but it is also driving automation of business processes in other departments. Continue Reading