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Information technology outsourcing News
May 17, 2019
The Trump administration's move to effectively ban Huawei products from U.S. networks has big implications for IT execs in charge of supply chain sourcing and security.
November 16, 2018
Augmented intelligence -- AI used to enhance human skills -- makes workplaces more productive, diverse, inclusive and authentic. That's one future conjured at an MIT forum on AI.
May 31, 2018
The C-suite's penchant for hiring in its own image prevents companies from creating a digital culture. Another barrier: assuming HR can find the right people.
October 03, 2017
The AWS cloud platform is No. 1 in the cloud market -- but it won't be the only one, chief exec Andy Jassy predicts. A few big vendors will fit into companies' multicloud strategies.
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Proper evaluation of a colocation data center means reviewing geographic location, cost structure and accessibility to ensure the facility is right for their organization. Continue Reading
Body shopping, sometimes spelled as one word (bodyshopping), is an IT-centric outsourcing / sub-contracting model. Continue Reading
Outsourcing is a business practice in which a company hires another company or an individual to perform tasks, handle operations or provide services that are either usually executed or had previously been done by the company's own employees. Continue Reading
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Colocation is not a silver bullet solution for everyone. Discover the advantages and disadvantages that come with allowing a third-party to manage your IT equipment. Continue Reading
Healthcare organizations that want to work toward high-visibility initiatives may want to consider outsourcing IT support as a way to free up internal resources. Continue Reading
Robotic process automation challenges the labor arbitrage of offshore outsourcing, sparking a new discussion among vendors, business leaders and CIOs. Continue Reading
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The old rules for managing outsourcing transitions no longer apply. Here are three nontraditional approaches to help ensure maximum benefit when switching outsourcing providers. Continue Reading
Do you know what goes into a proof of concept? Or why POCs are done? Learn more about the elements of a POC and get access to free proof-of-concept templates for the CIO in this tip. Continue Reading
The ban against pursuing tech for tech's sake -- it's been lifted. CIOs need to dive into emerging tech to extract its business potential. Welcome to the new CIO job description. Continue Reading
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The ITSM automation gains you've reaped from your ITSM provider can vanish when you need to switch vendors. These five tips will prevent that from happening. Continue Reading
How do CIOs develop ITSM SLAs that satisfy business expectations in today's complex environment of multiple service providers? David Clifford takes CIOs through five key steps. Continue Reading
A mature ITSM program has not only won Link Alander's IT team kudos for superb service delivery, but it is also driving automation of business processes in other departments. Continue Reading