Information technology outsourcing

Businesses' technical requirements are a big drain on resources, leading some companies to turn to information technology outsourcing and allow third party service providers to handle IT infrastructure development. Read the latest news and tips to answer your IT outsourcing questions, including advice on when to seek IT operations services from outside the organization.

February 04, 2021 04 Feb'21
Biden wants review of IT exemption in Buy American law

Commercial IT products including hardware and software systems could soon fall under the purview of the Buy American Act if their exemption is removed.
June 26, 2019 26 Jun'19
AI's carbon footprint will be an issue for enterprises

AI is touted as the tech that will help us combat global warming, but training AI models requires a shocking amount of energy. What are the implications for enterprise AI strategies?
May 17, 2019 17 May'19
Trump's move to ban Huawei a wake-up call for IT execs

The Trump administration's move to effectively ban Huawei products from U.S. networks has big implications for IT execs in charge of supply chain sourcing and security.
November 16, 2018 16 Nov'18
How augmented intelligence can enhance jobs

Augmented intelligence -- AI used to enhance human skills -- makes workplaces more productive, diverse, inclusive and authentic. That's one future conjured at an MIT forum on AI.

Bring yourself up to speed with our introductory content

business process outsourcing (BPO)

Business process outsourcing (BPO) is a business practice in which an organization contracts with an external service provider to perform an essential business task. Continue Reading
CIO (Chief Information Officer)

A chief information officer (CIO) is the corporate executive in charge of information technology (IT) strategy and implementation. Continue Reading
outsourcing

Outsourcing is a business practice in which a company hires a third-party to perform tasks, handle operations or provide services for the company. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

7 benefits of colocation for your business and 4 challenges

Colocation is not a silver-bullet solution for everyone. Discover the benefits and drawbacks that come with allowing a third-party to manage your IT equipment. Continue Reading
Software development outsourcing throughout the lifecycle

Whether to accelerate a project or overcome a particular skills gap, it might make sense to engage an external specialist to bolster your software development efforts. Continue Reading
How companies can manage HR risk during global expansion

Companies must consider how to handle global hiring as they navigate the changing worldwide landscape as the result of the pandemic. Ben Wright explains several methods available. Continue Reading

Learn to apply best practices and optimize your operations.

4 IT contract negotiation strategies to drive value in 2021

To ensure businesses today can effectively save costs through IT sourcing and outsourcing, we're offering four tips for IT leaders to consider when in negotiations with providers. Continue Reading
How to create a proof of concept with 6 free templates

What is a proof of concept and how can it be beneficial to an organization? Here we dive into the importance of writing a POC, along with a list of free templates to help get started. Continue Reading
CIOs: Nominate your IT services partner for project award

Here's your opportunity to recognize an MSP, IT consultancy, systems integrator or other tech service provider that has made a difference to your organization. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

How to sustain hard-won ITSM automation gains

The ITSM automation gains you've reaped from your ITSM provider can vanish when you need to switch vendors. These five tips will prevent that from happening. Continue Reading
5 tips to improve ITSM SLAs in IT shops with multiple service providers

How do CIOs develop ITSM SLAs that satisfy business expectations in today's complex environment of multiple service providers? David Clifford takes CIOs through five key steps. Continue Reading
Texas college CIO pushes into enterprise service management

A mature ITSM program has not only won Link Alander's IT team kudos for superb service delivery, but it is also driving automation of business processes in other departments. Continue Reading