IT applications, infrastructure and operations

In the information age, good IT infrastructure and operations management practices have become essential to maintain quality control over technology-related policies, processes and equipment. Read news and tips to assist modern IT operations and infrastructure management, including strategies to ensure the proper flow of data throughout enterprise applications and other information systems.

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  • business process management (BPM)

    Business process management (BPM) is the discipline of improving a business process from end to end by analyzing it, modelling how it works in different scenarios, applying improvements, monitoring the improved process and continually optimizing it. Continue Reading

  • vertical market

    A vertical market is a particular industry or group of enterprises in which similar products or services are developed and marketed using similar methods (and to whom goods and services can be sold). Continue Reading

  • coopetition (co-opetition)

    Coopetition is a business strategy that uses insights gained from game theory to understand when it is better for competitors to work together. Continue Reading

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