IT vendor selection and management
Successful IT vendor selection and management can help you control costs and mitigate risk in IT projects. Weighing the pros and cons of various vendors and weighing them against one another to make the best choice is no easy task. Get guidance with IT vendor selection and management news, tips and other resources in this section.
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Free Guide: 4 ITSM Best Practices for Managing Service Vendors
Managing the vendors you've hired to deliver IT services to the business goes beyond procurement and standard IT contract negotiations. Learn 4 best practices for maximizing service delivery from experts and 5 key steps for developing ITSM SLAs that work in an environment with multiple service providers.
IT vendor selection and management News
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November 12, 2018
12
Nov'18
Cloud cost management tools heat up with Apptio sale
Why does private equity firm Vista Equity Partners want to pay nearly $2 billion for IT spend analytics vendor Apptio? Here's a clue: It's the rise of hybrid cloud.
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September 28, 2018
28
Sep'18
Microsoft CEO: Buyer beware for digital technology platform choice
At Microsoft Ignite 2018, CEO Satya Nadella issued a 'tech intensity' challenge, as the company launched or announced updated offerings in the cloud, IoT and AI domains.
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May 29, 2018
29
May'18
Early-stage company execs talk partnering with CIOs
Participants in the 2018 MIT Sloan CIO Symposium's Innovation Showcase discuss the relationship between early-stage company execs and the C-suite.
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March 27, 2018
27
Mar'18
Conversational AI: Start by enlisting the big vendors
It's time to develop a conversational AI strategy, according to Gartner analyst Svetlana Sicular. Her advice: Stay focused on the business case and lean on the AI platform vendors.
IT vendor selection and management Get Started
Bring yourself up to speed with our introductory content
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brand equity
Brand equity is the perceived value a company gains by having a known name, logo or other identifier. Continue Reading
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brand recognition
Brand recognition is the extent to which a consumer can correctly identify a particular product or service just by viewing the product or service's logo, tag line, packaging or advertising campaign. Continue Reading
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The urgent need for enterprise AI governance -- and where to start
By 2022, 65% of CIOs will be tasked with modernizing governance policies to reflect the risks and opportunities posed by AI technologies. Here's why it can't be a one-person job. Continue Reading
Evaluate IT vendor selection and management Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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Sunkist Growers reaps the benefits of managed disaster recovery services
Sunkist Growers turned to DRaaS to make its disaster recovery options more practical for the company and its employees. But while the market is maturing, it might not work for all businesses. Continue Reading
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CTO: Hyper-converged infrastructure appliances cut costs
An Indianapolis school district's decision to deploy hyper-converged infrastructure appliances has reduced support overhead and cut acquisition and operating costs. Continue Reading
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How to measure usability when selecting an RPA tool
If an RPA tool isn't user-friendly and isn't built for the long term, chances are the dividends won't be immediate. Read this before choosing your RPA tools. Continue Reading
Manage IT vendor selection and management
Learn to apply best practices and optimize your operations.
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Free proof-of-concept templates for the CIO
Do you know what goes into a proof of concept? Or why POCs are done? Learn more about the elements of a POC and get access to free proof-of-concept templates for the CIO in this tip. Continue Reading
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4 ITSM best practices for managing service vendors
CIOs must align IT strategy to business KPIs, and so should their service vendors. In this ITSM best practices tip, experts explain how to tie vendor services to business outcomes. Continue Reading
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New rules for WCM tools enhance the search experience
WCM used to mean platforms for webpages viewed on desktops. Today, it's morphing into digital experiences, and it taps AI as well as other assistive technologies. Continue Reading
Problem Solve IT vendor selection and management Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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How to sustain hard-won ITSM automation gains
The ITSM automation gains you've reaped from your ITSM provider can vanish when you need to switch vendors. These five tips will prevent that from happening. Continue Reading
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5 tips to improve ITSM SLAs in IT shops with multiple service providers
How do CIOs develop ITSM SLAs that satisfy business expectations in today's complex environment of multiple service providers? David Clifford takes CIOs through five key steps. Continue Reading
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RPA project tackles financial processes, using SAP-savvy RPA vendor
RPA projects are not created equal. Read why automotive supplier Faurecia went with Redwood Software and about how the RPA implementation is playing out. Continue Reading