IT vendor selection and management

Successful IT vendor selection and management can help you control costs and mitigate risk in IT projects. Weighing the pros and cons of various vendors and weighing them against one another to make the best choice is no easy task. Get guidance with IT vendor selection and management news, tips and other resources in this section.

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IT vendor selection and management News

November 12, 2018 12 Nov'18
Cloud cost management tools heat up with Apptio sale

Why does private equity firm Vista Equity Partners want to pay nearly $2 billion for IT spend analytics vendor Apptio? Here's a clue: It's the rise of hybrid cloud.
September 28, 2018 28 Sep'18
Microsoft CEO: Buyer beware for digital technology platform choice

At Microsoft Ignite 2018, CEO Satya Nadella issued a 'tech intensity' challenge, as the company launched or announced updated offerings in the cloud, IoT and AI domains.
May 29, 2018 29 May'18
Early-stage company execs talk partnering with CIOs

Participants in the 2018 MIT Sloan CIO Symposium's Innovation Showcase discuss the relationship between early-stage company execs and the C-suite.
March 27, 2018 27 Mar'18
Conversational AI: Start by enlisting the big vendors

It's time to develop a conversational AI strategy, according to Gartner analyst Svetlana Sicular. Her advice: Stay focused on the business case and lean on the AI platform vendors.

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IT vendor selection and management Get Started

Bring yourself up to speed with our introductory content

How to create the best RPA architecture

Enterprises are embracing robotic process automation to automate rules-based, repetitive tasks in a cost-efficient manner. ROI depends on having the right RPA architecture. Continue Reading
converged infrastructure

Converged infrastructure is an approach to data center management that packages compute, networking, servers, storage and virtualization tools on a prequalified turnkey appliance.dles of hardware and software in a single chassis. Continue Reading
Six SuccessFactors integration technologies you need to know

If you're planning a SuccessFactors implementation, learning about integration tools and their best uses should be high on your to-do list. Here's what you need to know. Continue Reading

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Evaluate IT vendor selection and management Vendors & Products

Weigh the pros and cons of technologies, products and projects you are considering.

Sunkist Growers reaps the benefits of managed disaster recovery services

Sunkist Growers turned to DRaaS to make its disaster recovery options more practical for the company and its employees. But while the market is maturing, it might not work for all businesses. Continue Reading
CTO: Hyper-converged infrastructure appliances cut costs

An Indianapolis school district's decision to deploy hyper-converged infrastructure appliances has reduced support overhead and cut acquisition and operating costs. Continue Reading
How to measure usability when selecting an RPA tool

If an RPA tool isn't user-friendly and isn't built for the long term, chances are the dividends won't be immediate. Read this before choosing your RPA tools. Continue Reading

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Manage IT vendor selection and management

Learn to apply best practices and optimize your operations.

4 ITSM best practices for managing service vendors

CIOs must align IT strategy to business KPIs, and so should their service vendors. In this ITSM best practices tip, experts explain how to tie vendor services to business outcomes. Continue Reading
New rules for WCM tools enhance the search experience

WCM used to mean platforms for webpages viewed on desktops. Today, it's morphing into digital experiences, and it taps AI as well as other assistive technologies. Continue Reading
4 best practices to maximize the value of your ITSM vendor

If your ITSM vendor isn't living up to expectations, chances are you're ignoring these four ITSM best practices. ISG's Lois Coatney takes you through them, step by step. Continue Reading

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Problem Solve IT vendor selection and management Issues

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

5 tips to improve ITSM SLAs in IT shops with multiple service providers

How do CIOs develop ITSM SLAs that satisfy business expectations in today's complex environment of multiple service providers? David Clifford takes CIOs through five key steps. Continue Reading
RPA project tackles financial processes, using SAP-savvy RPA vendor

RPA projects are not created equal. Read why automotive supplier Faurecia went with Redwood Software and about how the RPA implementation is playing out. Continue Reading
Texas college CIO pushes into enterprise service management

A mature ITSM program has not only won Link Alander's IT team kudos for superb service delivery, but it is also driving automation of business processes in other departments. Continue Reading

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