IT vendor selection and management

Successful IT vendor selection and management can help you control costs and mitigate risk in IT projects. Weighing the pros and cons of various vendors and weighing them against one another to make the best choice is no easy task. Get guidance with IT vendor selection and management news, tips and other resources in this section.

December 16, 2020 16 Dec'20
Social media data practices land in FTC crosshairs

The Federal Trade Commission is seeking information on how social networking giants like Facebook, Twitter and YouTube collect and use consumer data.
December 09, 2020 09 Dec'20
FTC, states sue Facebook for breaking antitrust laws

The antitrust lawsuits allege Facebook impeded competition by buying up rivals to control the market.
October 20, 2020 20 Oct'20
Government action on big tech monopoly power moving quickly

Government antitrust actions are building against tech giants Amazon, Apple, Facebook and Google. They could lead to tighter regulation or even a breakup.
March 23, 2020 23 Mar'20
Coronavirus pandemic ups the IT contract negotiation game

IT contract negotiation has always been a difficult dance between customers and vendors, but the coronavirus pandemic means there are new rules to navigate on both sides.

Bring yourself up to speed with our introductory content

CIO (Chief Information Officer)

A chief information officer (CIO) is the corporate executive in charge of information technology (IT) strategy and implementation. Continue Reading
procurement plan

A procurement plan -- also called a procurement management plan -- is a document that justifies the need for an external supplier and explains how the process of finding a supplier will be performed. Continue Reading
How to negotiate a good software subscription agreement

A big mistake IT execs make in negotiating software subscription deals is overbuying. Here are seven steps from ClearEdge Partners' Rachel Annello that will lead to a better deal. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Set IT vendor selection criteria to evolve with the times

As enterprises' IT tool sets expand to include more specialized providers for cloud and DevOps deployments, they face new vendor management challenges. Continue Reading
CIO's breadth, depth, business savvy on display at Trace3 Evolve

Technology leaders from NetApp, First American and Experian were among those honored at the Trace3 Evolve event. Their outsized role in driving business value was on full display. Continue Reading
AI's carbon footprint will be an issue for enterprises

AI is touted as the tech that will help us combat global warming, but training AI models requires a shocking amount of energy. What are the implications for enterprise AI strategies? Continue Reading

Learn to apply best practices and optimize your operations.

How to create a proof of concept with 6 free templates

What is a proof of concept and how can it be beneficial to an organization? Here we dive into the importance of writing a POC, along with a list of free templates to help get started. Continue Reading
CIOs: Nominate your IT services partner for project award

Here's your opportunity to recognize an MSP, IT consultancy, systems integrator or other tech service provider that has made a difference to your organization. Continue Reading
MSP roles and responsibilities are undergoing rapid change -- here's why

It's a new era for managed service providers and CIOs. MSPs increasingly act as strategic partners, helping IT teams fulfill the outsized role technology plays in business success. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

How to sustain hard-won ITSM automation gains

The ITSM automation gains you've reaped from your ITSM provider can vanish when you need to switch vendors. These five tips will prevent that from happening. Continue Reading
5 tips to improve ITSM SLAs in IT shops with multiple service providers

How do CIOs develop ITSM SLAs that satisfy business expectations in today's complex environment of multiple service providers? David Clifford takes CIOs through five key steps. Continue Reading
RPA project tackles financial processes, using SAP-savvy RPA vendor

RPA projects are not created equal. Read why automotive supplier Faurecia went with Redwood Software and about how the RPA implementation is playing out. Continue Reading