Enterprise artificial intelligence (AI)
Artificial intelligence (AI) technologies such as cognitive computing, machine learning and robotic process automation seek to simulate human intelligence: learning, reasoning and self-correcting -- through technology. In this topic area, find the latest news, tips and opinion about the role of enterprise artificial intelligence in IT and business strategy.
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Free Guide: 4 ITSM Best Practices for Managing Service Vendors
Managing the vendors you've hired to deliver IT services to the business goes beyond procurement and standard IT contract negotiations. Learn 4 best practices for maximizing service delivery from experts and 5 key steps for developing ITSM SLAs that work in an environment with multiple service providers.
Enterprise artificial intelligence (AI) News
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June 26, 2019
26
Jun'19
AI's carbon footprint will be an issue for enterprises
Touted as the tech that will help us combat global warming, training AI models requires a shocking amount of energy. The issue has implications for enterprise AI strategies.
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June 04, 2019
04
Jun'19
AI in security is strongest use case for BCBS of Massachusetts
CIO Beth O'Rorke talks about AI in security as being a natural fit at Blue Cross Blue Shield of Massachusetts -- and why AI in other areas is still experimental.
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May 31, 2019
31
May'19
Early stage companies look to help CIOs fix software development
The early stage companies honored at this year's MIT Sloan CIO Symposium take aim at one of digital transformation's biggest pain points: the slow pace of software development.
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March 26, 2019
26
Mar'19
Scalable learning vs. scalable efficiency in the automation age
The right way to treat employees in the automation age is not by deploying scalable efficiency, but by offering scalable learning. The first requirement: enlightened leaders.
Enterprise artificial intelligence (AI) Get Started
Bring yourself up to speed with our introductory content
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An in-depth look at IoT and AI
Discover the benefits of AI and IoT, best practices for deploying the combo at the network edge and how blockchain might be the secure connection between the two techs. Continue Reading
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AI in IoT elevates data analysis to the next level
As IoT devices voraciously gather data, many companies are unprepared to take it all in. Deploying AI in IoT systems can make a profound difference when sorting through data. Continue Reading
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AI in IT infrastructure transforms how work gets done
Cutting through the hype around AI has become a major job for IT leaders. Our in-depth guide on where and how to add AI to your IT infrastructure will help. Continue Reading
Evaluate Enterprise artificial intelligence (AI) Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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Enterprises need to plan for deepfake technology
Politicians and Hollywood stars aren't the only ones at risk: Enterprises need to understand the dangers deepfakes pose to their brands and employees. Here's a primer. Continue Reading
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CIOs need a strategy for AR and VR use cases -- now
CIOs need to start thinking about AR and VR and other immersive technologies as the new enterprise UI. Continue Reading
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Expect graph database use cases for the enterprise to take off
Digital giants use graph databases: Traditional businesses not so much. Learn what graph tools do and why graph database use cases should be on every CIO's radar. Continue Reading
Manage Enterprise artificial intelligence (AI)
Learn to apply best practices and optimize your operations.
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Mercer chief digital officer laser-focused on business value of AI
Identifying and communicating the business value of AI are crucial parts of the job for Gail Evans, CDO at Mercer and a finalist for the 2019 MIT Sloan CIO Leadership Award. Continue Reading
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Timeline of AI winters casts a shadow over today's applications
Past generations have had to deal with rounds of inflated expectations and crushing disappointment when it comes to AI. This timeline charts the history of AI's rises and falls. Continue Reading
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How to recycle data from AI for employee engagement efforts
By reusing the data collected for AI algorithms and the insights they generate, enterprises can boost employee performance and improve business processes. Continue Reading
Problem Solve Enterprise artificial intelligence (AI) Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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Intelligent process automation yields better customer service
American Fidelity uses intelligent process automation to sort through and route customer emails, helping the insurer deliver faster responses to customer queries. Continue Reading
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AI vendors attack data scientist shortage with trainings
Internal data science training programs have helped vendors when colleges and universities have failed. Training is helping to fix the data scientist shortage. Continue Reading
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How to sustain hard-won ITSM automation gains
The ITSM automation gains you've reaped from your ITSM provider can vanish when you need to switch vendors. These five tips will prevent that from happening. Continue Reading