Enterprise artificial intelligence (AI)

Artificial intelligence (AI) technologies such as cognitive computing, machine learning and robotic process automation seek to simulate human intelligence: learning, reasoning and self-correcting -- through technology. In this topic area, find the latest news, tips and opinion about the role of enterprise artificial intelligence in IT and business strategy.

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Enterprise artificial intelligence (AI) News

July 30, 2019 30 Jul'19
CIO job description grows ever more demanding

Korn Ferry's Craig Stephenson shares his thoughts on the changing CIO job description and urges tech leaders to follow the 'ADAPT' leadership framework.
July 09, 2019 09 Jul'19
Automation Anywhere's Microsoft pact indicative of hot RPA market

RPA vendor Automation Anywhere said it's poised to take full advantage of the burgeoning RPA market. Its recent deal with Microsoft is just one indication of RPA's popularity.
July 03, 2019 03 Jul'19
Criteria for success in AI: Industry best practices

Is it useful to study how companies outside of your industry are applying AI? Experts from Shell, Uber and Fellow Robots believe so. Read about their criteria for success in AI.
June 28, 2019 28 Jun'19
Law firm CIO says RPA investment delivering 'material benefits'

CIO Vince DiMascio describes how investment in RPA is optimizing legal processes and serving as the glue for integrating business systems at Berry Appelman & Leiden.

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Enterprise artificial intelligence (AI) Get Started

Bring yourself up to speed with our introductory content

3 important steps to get started with AI

David Petersson lays out three steps that will change how you think about AI and help your business get started with AI. Continue Reading
An in-depth look at IoT and AI

Discover the benefits of AI and IoT, best practices for deploying the combo at the network edge and how blockchain might be the secure connection between the two techs. Continue Reading
AI in IoT elevates data analysis to the next level

As IoT devices voraciously gather data, many companies are unprepared to take it all in. Deploying AI in IoT systems can make a profound difference when sorting through data. Continue Reading

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Evaluate Enterprise artificial intelligence (AI) Vendors & Products

Weigh the pros and cons of technologies, products and projects you are considering.

AI for decision-making shows promise, but worker trust an issue

Companies like Walmart are using AI for decision-making in business processes, but the discipline is new and workers are wary. Experts offer ways to build trust. Continue Reading
How edge computing differs from decentralized computing

Edge computing isn't about sticking servers and storage in a branch location. Learn the critical differences between edge and traditional decentralized computing. Continue Reading
AI's carbon footprint will be an issue for enterprises

AI is touted as the tech that will help us combat global warming, but training AI models requires a shocking amount of energy. What are the implications for enterprise AI strategies? Continue Reading

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Manage Enterprise artificial intelligence (AI)

Learn to apply best practices and optimize your operations.

CIOs achieving AI success in 'small iterative steps'

Veteran Korn Ferry headhunter Craig Stephenson shares his thoughts on how CIOs are approaching AI and identifies a common impediment that gets in the way of AI success. Continue Reading
Automation and AI challenges: CIO tips for success

Katherine Johnson, director of emerging technologies at Trace3, delves into some of the AI challenges facing CIOs today in this video shot at the 2019 MIT Sloan CIO Symposium. Continue Reading
AI and big data go perfectly together -- sometimes

The combination of big data and AI tools enables new forms of analytics and automation, but use of the technologies in enterprise applications is still evolving. Continue Reading

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Problem Solve Enterprise artificial intelligence (AI) Issues

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

Intelligent process automation yields better customer service

American Fidelity uses intelligent process automation to sort through and route customer emails, helping the insurer deliver faster responses to customer queries. Continue Reading
AI vendors attack data scientist shortage with trainings

Internal data science training programs have helped vendors when colleges and universities have failed. Training is helping to fix the data scientist shortage. Continue Reading
How to sustain hard-won ITSM automation gains

The ITSM automation gains you've reaped from your ITSM provider can vanish when you need to switch vendors. These five tips will prevent that from happening. Continue Reading

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