Enterprise artificial intelligence (AI)
Artificial intelligence (AI) technologies such as cognitive computing, machine learning and robotic process automation seek to simulate human intelligence: learning, reasoning and self-correcting -- through technology. In this topic area, find the latest news, tips and opinion about the role of enterprise artificial intelligence in IT and business strategy.
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Free Guide: 4 ITSM Best Practices for Managing Service Vendors
Managing the vendors you've hired to deliver IT services to the business goes beyond procurement and standard IT contract negotiations. Learn 4 best practices for maximizing service delivery from experts and 5 key steps for developing ITSM SLAs that work in an environment with multiple service providers.
Enterprise artificial intelligence (AI) News
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March 26, 2019
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Mar'19
Scalable learning vs. scalable efficiency in the automation age
The right way to treat employees in the automation age is not by deploying scalable efficiency, but by offering scalable learning. The first requirement: enlightened leaders.
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March 25, 2019
25
Mar'19
JOANN Stores hires new CIO to push customer experience strategy
JOANN Stores' announcement of a new CIO hire is another signal that engaging customers is increasingly part of the CIO portfolio.
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March 25, 2019
25
Mar'19
Machine learning methods in EHR show promise, with limits
Carnegie Mellon University's Jeremy Weiss is on a quest to improve health predictions with machine learning and data from electronic health records.
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March 19, 2019
19
Mar'19
MIT CIO 2019: Scaling AI and data to build the 'smart enterprise'
The theme of MIT Sloan CIO Symposium 2019 is 'leading the smarter enterprise.' We caught up with event chair Lindsey Anderson to find out what that means.
Enterprise artificial intelligence (AI) Get Started
Bring yourself up to speed with our introductory content
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AI for storage management gets real
AI for storage is popping up everywhere, though much of what we're seeing is the automation of routine tasks. Discover what vendors are doing to use AI more creatively. Continue Reading
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High-performance computing use cases and benefits in business
High-performance computing has moved from the rarified realm of research and government and into the enterprise. Learn how systems are evolving to handle data and deliver profit. Continue Reading
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Oracle Digital Assistant unifies use of enterprise chatbots
With Oracle Digital Assistant, users are able to create digital assistants with multiple chatbots that handle different tasks to help increase worker productivity. Continue Reading
Evaluate Enterprise artificial intelligence (AI) Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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Human-like AI quest drives general AI development efforts
This guide explores efforts to develop general AI tools with human-like intellectual capabilities and the challenges of creating algorithms that can think like people do. Continue Reading
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Inside SAP CoPilot for SuccessFactors, a digital assistant for HR
SAP's digital assistant, CoPilot, can now be put to use by human resources. Here's a look at how the technology can enable better service delivery through conversational AI. Continue Reading
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Comparing chatbots vs. virtual assistants vs. conversational agents
Is a conversational agent the same as a chatbot or a virtual assistant? Not exactly. IBM Watson VP and CTO Rob High explains the differences. Continue Reading
Manage Enterprise artificial intelligence (AI)
Learn to apply best practices and optimize your operations.
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4 powerful AI for HR examples that show promise, minefields
HR is already using AI to streamline the hiring process and save money on talent retention efforts. Here's what CHROs, recruiters and hiring managers should know. Continue Reading
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Blockchain and AI combined solve problems inherent in each
David Petersson explains how blockchain could be used to democratize access to big data -- and make AI breakthroughs the province of many, instead of just a handful of tech giants. Continue Reading
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Capital One's cloud strategy advances to tap emerging tech
Capital One's cloud strategy continues to evolve as the financial powerhouse taps into emerging tech to improve customer experience. Read the step-by-step details of its journey. Continue Reading
Problem Solve Enterprise artificial intelligence (AI) Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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How to sustain hard-won ITSM automation gains
The ITSM automation gains you've reaped from your ITSM provider can vanish when you need to switch vendors. These five tips will prevent that from happening. Continue Reading
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Deploy RPA bots to clean legacy data
Got data cleaning issues? Business improvement expert Dan Morris shares how his team is experimenting with RPA bots to clean and reconcile data. Continue Reading
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4 ways CHROs and their teams can bust through the HR AI hype
The AI washing of technology is real, and it's confusing tech buying teams across companies, including those looking for AI in HR. Here's how to get past that hype. Continue Reading