Digital business management
Digital business management strategy has become essential to corporate success as technology is increasingly used as competitive advantage. Read digital business management news, tips and opinion to help your company continue to adapt business IT processes to succeed in the big data era, including advice to get maximum value from your digitized information assets.
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Free Guide: 4 ITSM Best Practices for Managing Service Vendors
Managing the vendors you've hired to deliver IT services to the business goes beyond procurement and standard IT contract negotiations. Learn 4 best practices for maximizing service delivery from experts and 5 key steps for developing ITSM SLAs that work in an environment with multiple service providers.
Digital business management News
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April 24, 2019
24
Apr'19
Pointers on becoming a transformational CIO, pitfalls to avoid
A panel of CIO experts explore the role of the transformational CIO. Understanding organizational change and being plugged in are big factors.
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March 29, 2019
29
Mar'19
How to achieve digital transformation -- with CIO as linchpin
Companies achieve digital transformation along two dimensions -- through operational efficiency and offering a great customer experience. Getting there can be an uphill battle.
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March 25, 2019
25
Mar'19
JOANN Stores hires new CIO to push customer experience strategy
JOANN Stores' announcement of a new CIO hire is another signal that engaging customers is increasingly part of the CIO portfolio.
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March 19, 2019
19
Mar'19
MIT CIO 2019: Scaling AI and data to build the 'smart enterprise'
The theme of MIT Sloan CIO Symposium 2019 is 'leading the smarter enterprise.' We caught up with event chair Lindsey Anderson to find out what that means.
Digital business management Get Started
Bring yourself up to speed with our introductory content
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The shift to edge computing is happening fast -- here's why
Whether you call it the Fourth Industrial Revolution or digital transformation, enterprise IT is being changed fast, and forever, and edge computing is a big reason why. Continue Reading
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How to forge a smart customer experience strategy
Crafting a seamless customer experience is essential for business success now. Learn the fundamentals of a winning CX initiative, from strategy to tech acquisition to launch and beyond. Continue Reading
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High-performance computing use cases and benefits in business
High-performance computing has moved from the rarified realm of research and government and into the enterprise. Learn how systems are evolving to handle data and deliver profit. Continue Reading
Evaluate Digital business management Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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IoT, machine learning, MookieBot triple threat for Red Sox IT in 2019
Red Sox IT chief Brian Shield talks about the next leg of the franchise's digital transformation: using IoT and machine learning to serve fans and sharpen at-bats. Continue Reading
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How the Red Sox built a winning digital transformation roadmap
Years before it became a thing, Red Sox IT chief Brian Shield came up with a digital transformation roadmap that positioned the storied team for DX success. Continue Reading
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Value stream mapping vs. process mapping to drive process innovation
What's the difference between value stream mapping vs. process mapping? One is focused on making an existing process more efficient, while the other dissects the value of each step. Continue Reading
Manage Digital business management
Learn to apply best practices and optimize your operations.
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IoT smart contracts bring opportunities and challenges
Smart contracts for IoT are the talk of the town. But whether they're all ready for action -- legally or otherwise -- can be debated. Continue Reading
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Capital One's cloud strategy advances to tap emerging tech
Capital One's cloud strategy continues to evolve as the financial powerhouse taps into emerging tech to improve customer experience. Read the step-by-step details of its journey. Continue Reading
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Change management is critical to optimizing a digital workforce
In part two of his Ask the Expert discussion of working alongside chatbots, cobots and AI, IBM's Gene Chao focuses on the importance of change management. Continue Reading
Problem Solve Digital business management Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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6 potential blockchain limitations for enterprise use
The potential benefits of blockchain for enterprise use must be weighed against blockchain's limitations. Here are six. Continue Reading
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4 integrated monitoring strategies that will improve IT operations
Digital transformation expert Isaac Sacolick offers four ways to build an integrated monitoring architecture that will actually improve IT operations -- not slow them down. Continue Reading
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BPM tools mitigate business disruption amid digital transformation
A major challenge in digital transformation is avoiding harmful disruption to the business while doing the work of creating a new business/IT operating model. BPM tools can help. Continue Reading