Digital business management
Digital business management strategy has become essential to corporate success as technology is increasingly used as competitive advantage. Read digital business management news, tips and opinion to help your company continue to adapt business IT processes to succeed in the big data era, including advice to get maximum value from your digitized information assets.
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Limited-Time Download: Sizing Your SaaS Deal Correctly
Most customers fail to accurately forecast their licensing demand which leads to over-and under-buying whereby users squander their negotiating leverage or eat up the discount they earned by buying underutilized shelf-ware. Use this resource to learn how to dodge those potential traps and how to apply deal sizing best practices to optimize your IT spend.
Digital business management News
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July 27, 2020
27
Jul'20
Enterprise architecture heats up to meet changing needs
Forrester Research analyst sees barriers to enterprise architects moving forward in skills, tools' ROI and tech-savvy execs who don't want them collaborating with the business.
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August 02, 2019
02
Aug'19
Colorado builds API integration platform to share data, speed services
In a quest to be the 'Amazon of state services,' Colorado's chief data officer is rolling out an API integration platform. Challenges abound. Here are the lessons learned.
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July 11, 2019
11
Jul'19
Data-driven operating model propels Adobe's digital business success
Adobe is widely known as one of the digital transformation winners. Its journey was, in large part, enabled by thoughtful data governance, data exec Mark Picone says.
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July 09, 2019
09
Jul'19
Automation Anywhere's Microsoft pact indicative of hot RPA market
RPA vendor Automation Anywhere said it's poised to take full advantage of the burgeoning RPA market. Its recent deal with Microsoft is just one indication of RPA's popularity.
Digital business management Get Started
Bring yourself up to speed with our introductory content
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How to create a great customer experience strategy in 6 steps
In today's business landscape, a powerful CX strategy is key to gaining customer loyalty and a competitive advantage. Here's how to deliver a great customer experience, plus a template. Continue Reading
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chief experience officer (CXO)
A chief experience officer (CXO) is an executive in the C-suite who ensures positive interactions with an organization's customers. Continue Reading
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customer experience (CX)
Customer experience (CX) is the sum total of customers' perceptions and feelings resulting from interactions with a brand's products and services. Continue Reading
Evaluate Digital business management Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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6 cognitive automation use cases in the enterprise
Businesses are increasingly adopting cognitive automation as the next level in process automation. These six use cases show how the technology is making its mark in the enterprise. Continue Reading
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10 chief data officer trends that are reshaping the role
The chief data officer role is appearing in more industries and changing in responsibilities. Experts talk about the ways the position is evolving across enterprises. Continue Reading
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CIO vs. CTO: Making the distinction between the two roles
In this Q&A, Gartner analyst Samantha Searle provides insight into the roles of the CIO and CTO when both exist within an organization. Continue Reading
Manage Digital business management
Learn to apply best practices and optimize your operations.
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Workplace of the future undergoes last-minute alterations
Future of work plans entailed offices that fostered better employee engagements and productivity, while accommodating a small remote workforce. COVID-19 changed all that. Continue Reading
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Return-to-office plans stress safety, security, collaboration
As offices reopen amid myriad safety measures in COVID-19's wake, companies work to maintain continuity and productivity with their office and remote workforces. Continue Reading
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CIO strategies for COVID-19 require new long-term IT planning
CIOs should look beyond the immediate IT requirements created by the COVID-19 outbreak and think about what will be needed in post-pandemic environments. Continue Reading
Problem Solve Digital business management Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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Accenture: Industrial digital transformation needs leaders
Leadership and execution are the keys to overcoming the potential pitfalls of industrial digitization, a process that redundant technology can hinder. Continue Reading
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How one CIO overcame the challenges of shadow apps
CIO John Rathje explains how he's tackling shadow IT challenges in the recruiting admissions process at Kent State by deploying a data integration tier that supports data movement. Continue Reading
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New BPMS architecture is answer to 'future-proofing' the enterprise
An aging, complex IT environment needed to become more nimble -- and remain stable. A months-long project using a new BPMS architecture pointed the way. Continue Reading