Digital business management
Digital business management strategy has become essential to corporate success as technology is increasingly used as competitive advantage. Read digital business management news, tips and opinion to help your company continue to adapt business IT processes to succeed in the big data era, including advice to get maximum value from your digitized information assets.
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Free Guide: 4 ITSM Best Practices for Managing Service Vendors
Managing the vendors you've hired to deliver IT services to the business goes beyond procurement and standard IT contract negotiations. Learn 4 best practices for maximizing service delivery from experts and 5 key steps for developing ITSM SLAs that work in an environment with multiple service providers.
Digital business management News
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August 02, 2019
02
Aug'19
Colorado builds API integration platform to share data, speed services
In a quest to be the 'Amazon of state services,' Colorado's chief data officer is rolling out an API integration platform. Challenges abound. Here are the lessons learned.
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July 11, 2019
11
Jul'19
Data-driven operating model propels Adobe's digital business success
Adobe is widely known as one of the digital transformation winners. Its journey was, in large part, enabled by thoughtful data governance, data exec Mark Picone says.
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July 09, 2019
09
Jul'19
Automation Anywhere's Microsoft pact indicative of hot RPA market
RPA vendor Automation Anywhere said it's poised to take full advantage of the burgeoning RPA market. Its recent deal with Microsoft is just one indication of RPA's popularity.
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July 03, 2019
03
Jul'19
Criteria for success in AI: Industry best practices
Is it useful to study how companies outside of your industry are applying AI? Experts from Shell, Uber and Fellow Robots believe so. Read about their criteria for success in AI.
Digital business management Get Started
Bring yourself up to speed with our introductory content
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digital transformation
Digital transformation (DX) is the reworking of the products, processes and strategies within an organization by leveraging current technologies. Continue Reading
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Chief Digital Officer (CDO)
A chief digital officer (CDO) is an executive enlisted to help businesses transform traditional IT policies and business processes to accommodate digital sectors such as mobile technology and applications and Web-based information management and ... Continue Reading
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customer experience (CX)
Customer experience (CX) is the sum total of customers’ perceptions and feelings resulting from interactions with a brand’s products and services. Continue Reading
Evaluate Digital business management Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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Why digital customer experience is now part of a CIO's job
Delivering a high-quality digital customer experience is becoming a key responsibility for IT leaders, say leading technology executives. AI and error budgets will come in handy. Continue Reading
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The changing role of the CIO
The shift to a digital economy is dramatically changing the role of the CIO, from trusted IT operator to business strategist. Continue Reading
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4 steps to a blockchain implementation
If you're not experimenting with blockchain, you're behind the curve. Our step-by-step guide on implementing blockchain dissects the challenges, best practices and payoffs. Continue Reading
Manage Digital business management
Learn to apply best practices and optimize your operations.
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Digital business upends the CIO and enterprise architect role
IDC analyst Mike Rosen explains how new digital business pursuits amplify enterprise architects and CIOs into newly amplified roles that put business goals and requirements first. Continue Reading
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Automation and AI challenges: CIO tips for success
Katherine Johnson, director of emerging technologies at Trace3, delves into some of the AI challenges facing CIOs today in this video shot at the 2019 MIT Sloan CIO Symposium. Continue Reading
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Amid pivot to the cloud, a change management plan builds support
A comprehensive change management plan was critical to the success of SoulCycle's big shift to the cloud. Read how IT coached employees to change the way they worked. Continue Reading
Problem Solve Digital business management Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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How one CIO overcame the challenges of shadow apps
CIO John Rathje explains how he's tackling shadow IT challenges in the recruiting admissions process at Kent State by deploying a data integration tier that supports data movement. Continue Reading
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New BPMS architecture is answer to 'future-proofing' the enterprise
An aging, complex IT environment needed to become more nimble -- and remain stable. A months-long project using a new BPMS architecture pointed the way. Continue Reading
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6 potential blockchain limitations for enterprise use
The potential benefits of blockchain for enterprise use must be weighed against blockchain's limitations. Here are six. Continue Reading