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Contract negotiations and legal issues News
March 23, 2020
IT contract negotiation has always been a difficult dance between customers and vendors, but the coronavirus pandemic means there are new rules to navigate on both sides.
October 29, 2019
ThoughtSpot and Qlik CEOs squabble online over controversial but widely used non-compete agreements and the larger impact these contracts have on the IT industry.
January 18, 2019
IT experts react to yesterday's report in the Wall Street Journal that a CIO used his private company to manipulate online polling data. What's that say about the CIO role?
November 30, 2018
Many AWS customers use the bring-your-own-license model. Now, the cloud vendor has given them a tool to ensure they comply with third-party contract agreements.
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Take control of the information narrative and unify your messaging strategy through a cross-functional negotiation team for best-in-class enterprise license agreement renewals. Continue Reading
When it's license renewal time, ClearEdge Partners recommends taking stock of the licenses you already have and determining how to allocate spending across your IBM ELA. Continue Reading
Before negotiating a renewal of your IBM enterprise license agreement, get to know Big Blue's sales strategy and which factors influence its deal-making process. Continue Reading
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Technology leaders from NetApp, First American and Experian were among those honored at the Trace3 Evolve event. Their outsized role in driving business value was on full display. Continue Reading
Blockchain-based smart contracts promise to improve upon traditional legal contracts by validating conditions of a contract and enforcing outcomes through code. Continue Reading
Cynthia Nustad recalls a time not that long ago when businesses didn't have much flexibility in negotiating contracts with cloud providers. "Maybe you could negotiate on price or add-ons, but the core service was pretty vanilla and hardened," said ... Continue Reading
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Service-level agreements are critical to measuring agreed-upon metrics and ensuring accountability of both parties. Learn more about the importance of SLA compliance in IT. Continue Reading
Here are four ways to drive tech savings amid the COVID-19 pandemic that can both yield quick wins and position organizations to better endure the pandemic's effects. Continue Reading
As the COVID-19 pandemic continues to impact IT outsourcing with India service providers, organizations should consider the following approaches that can allow for more flexibility. Continue Reading
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The ITSM automation gains you've reaped from your ITSM provider can vanish when you need to switch vendors. These five tips will prevent that from happening. Continue Reading
Often used interchangeably, the terms SLO and SLA are not the same. Find out the key attributes of each and why each is important for managing service providers. Continue Reading
E-discovery is still reliable for organizing and preserving data for legal compliance, but e-discovery in the cloud and container-based storage complicate governance processes. Continue Reading