Evaluate Weigh the pros and cons of technologies, products and projects you are considering.

Create a better strategy for innovation, move away from a 70/30 model


Rethinking how much of IT resources go to 'keeping the lights on'

Source:  sumkinn/iStock
Visual Editor: Megan Cassello

Companies want -- and need -- CIOs to drive innovation, yet many IT organizations still follow the 70/30 model where 70% of time and resources are dedicated to "keeping the lights on" IT and 30% to IT innovation. Delivering reliable, secure, efficient and cost-effective IT systems remains responsibility No. 1 for CIOs, but it's time to move the needle.

Our question this month to IT leaders: "What have you done in the past 12 months to reduce time spent on 'keeping-the-lights-on' IT functions?" Their strategies for innovation ran the gamut, from implementing on-demand services to identifying real-time business problems to solve.

Read responses from Klaus Strauss, head of communications at Flughafen München GmbH -- Munich Airport International; Jonathan Reichental, CIO for the City of Palo Alto; Kelly Manthey, global chief strategy officer at Solstice Mobile; Antoine Shagoury, executive vice president and global CIO at State Street Corporation; and Bill Caraher, CIO at von Briesen & Roper.

View All Photo Stories

Join the conversation

1 comment

Send me notifications when other members comment.

By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Please create a username to comment.

What have you done to reduce IT time spent on "keeping the lights on"?