Opinion

Opinion

• Championing IT operational excellence: The strategic CIO's first day

  CIOs may be tempted to roll out their strategic initiatives to C-suite peers on day one, but savvy CIOs know IT operational excellence is step No. 1.  Continue Reading

• CIOs need a strategy for AR and VR use cases -- now

  CIOs need to start thinking about AR and VR and other immersive technologies as the new enterprise UI.  Continue Reading

• Big data processing techniques to streamline analytics

  Analyzing raw data has become a complex task that companies are often underprepared for as data sets continue to grow. Here's how to create smarter data processing techniques.  Continue Reading

• IT service delivery model: CIOs pressured to reinvent the process

  Tech managers are on the hook to reinvent the IT shop, but tools like user self-service, ITSM practices and the rent vs. buy option are helping effect change.  Continue Reading

• Augmented intelligence: The clearest path to focused AI?

  Augmented intelligence assists humans in completing tasks that artificial intelligence can't yet handle. CIOs should invest in augmented tech as a step toward AI adoption.  Continue Reading

• Putting tech ethics to work is the right thing to do

  That cool new app might bring in a fortune on the market, but what are the human and social implications? The time to think about tech ethics is now.  Continue Reading

• With artificial intelligence and machine learning, KPIs are crucial

  The CIO of DBS Bank and CTO of Kayak square off at the 2018 MIT Sloan CIO Symposium on how to use AI for business success.  Continue Reading

• Is the future of robotic process automation intelligent?

  Intelligent process automation may eventually supplant traditional robotic process automation as AI propels the technology away from automating rote tasks.  Continue Reading

• Savvy reasons not to use public cloud platforms

  Going to the cloud could lead to business benefits aplenty. Yet, for some, sticking to terra firma may be the solid choice.  Continue Reading

• What technical challenges face voice AI technology? There are many

  Conversational AI will change enterprise communications -- eventually. In the meantime, Gartner analyst Svetlana Sicular details the areas where voice AI technology needs to grow.  Continue Reading

• Needed for a future near you: More precise, efficient IT

  Pundits have said it: Building a more efficient IT is crucial against a backdrop of digital rivals. One IT leader is working hard at it. Here's to following his lead.  Continue Reading

• Software robot tech arrives: Are CIOs ready?

  RPA technology is coming of age and becoming a strategic play in the public and private sectors. The task for CIOs is to make sure deployments are enterprise-grade.  Continue Reading

• Not all types of artificial intelligence are created equal

  Among the many types of artificial intelligence, unsupervised machine learning will test our capacity to trust machines.  Continue Reading

• In IT, 'suitcase words' carry baggage

  Marvin Minsky used the term 'suitcase words' for the broad concepts we use to denote the brain's complex machinery. CIOs use buzzwords in a similar -- and perhaps dangerous -- way.  Continue Reading

• A CIO lesson in the fast-fading distinction between Amazon and AWS

  IT folks see Amazon and AWS and think retailer and cloud provider, but these powerhouses share a different view. What does their symbiosis say to CIOs?  Continue Reading