AGE: 47 (the average age at WD-40)
TITLE: Vice President, Information Technology
COMPANY: WD-40 Co., San Diego
ANNUAL REVENUE: $242 million
INDUSTRY SECTOR: Consumer products
TIME IN JOB: 9.5 years
BEST ADVICE EVER RECEIVED: Care about your customers, but don't worry about them.
BEST TECHNOLOGY DECISION: Consolidating our voice and data with a single vendor
BEST PERSONALITY TRAITS: I like to think I'm a good listener.
WORST PERSONALITY TRAITS: Jumping to conclusions
BIGGEST CAREER INFLUENCE: I've made my career based on people I've worked for and taught myself how not to be, at least in terms of management.
FAVORITE HOBBY WHEN NOT WORKING: Restoring antique vehicles. I drive a 1950s station wagon.
FAVORITE GUILTY PLEASURE: Searching for car parks on eBay. All these old cars -- they break all the time.
HOLIDAY WISH LIST FOR WORK: Time off for the IT staff during the annual Christmas shutdown.
HOLIDAY WISH LIST FOR HOME: A portable DVD player (the "argument eliminator").
FAVORITE QUOTE: "Success is not the result of spontaneous combustion. You must set yourself on fire." -- Fred Shero
Joyce Chutchian was previously managing editor, online for CIO Decisions Media Group. To comment on this story, email firstname.lastname@example.org.