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Business Mentor: Elevate Your Help Desk to a High-Value Function
Before you outsource that help desk, think about its potential as a customer relationship management tool. Continue Reading
A GPS System Helps Drive Efficiency
The Red Cross Recalibrates Budget Flows - (alignment)
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ProtexIP Knowledge Base Slaps a Ceiling on Shared Software Code
Taming the Wild World of Information - (problem solved)
ERP Journey: The Run-Through Before the ERP Implementation Goes Live
The team waits in the wings for the dress rehearsal for system go-live.Continue Reading
Salary and Careers Survey Finds Good News for Midmarket CIOs
The results of the first CIO Decisions Salary and Careers Survey are in -- and there's lots of good news for CIOs.Continue Reading
ERP Journey: Changes Fray Team's Nerves Before ERP System Launches
As the weeks till go-live dwindle, snafus and indigestion persist.Continue Reading
Get It Right: Visualization Tools Slice Application Development Time
Business Mentor: If You Can Measure IT Performance, You Can Manage IT
Smart metrics can earn CIOs credibility and respect.Continue Reading
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Email Retention Policy Tips
Hitting the Ground Running: V-chain Helps ViaSat Streamline Processes
Online Purchases for Valentine's Day Top $3 Billion
How Activity Triggers, Workflow Tools and Dashboards Factor Into ERP
How well-crafted activity triggers optimize workflow and satisfy customers.Continue Reading
Linux: Usage on the Low End Among Small Businesses