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Problem solve

Get help with specific problems with your technologies, process and projects.

• How to manage multi-cloud: Deployment and maintenance strategies

  Although multi-cloud deployment can help increase IT flexibility, CIOs must develop strategies to ensure these complicated environments don't create undue risk. Continue Reading

• Cloud migration best practices: 4 potential problems to avoid

  Andrew Larkin, from the Cloud Academy, explains why successful cloud migration strategies require more than just a 'lift and shift' approach to maximize the benefits of the cloud. Continue Reading

• 5 open source software problems -- and how to manage them

  Open source software's appeal is understandable: It's free, accessible and relatively easy to implement. But CIOs should be aware of the pitfalls. Continue Reading

• Overcoming multi-cloud's risks, regulatory compliance challenges

  Companies adopting multi-cloud data management models face numerous regulatory compliance challenges, but IT governance strategies are helping them protect disparate information. Continue Reading

• Texas college CIO pushes into enterprise service management

  A mature ITSM program has not only won Link Alander's IT team kudos for superb service delivery, but it is also driving automation of business processes in other departments. Continue Reading

• An ITSM program evolves from subpar to superb

  How do you go from 'lousy' systems and subpar services to an ITSM program that is driving a service approach across the enterprise? CIO Link Alander gives us the details.Continue Reading

• Improve business processes: What are the leading IT techniques?

  ITIL expert Gary Case lays out the leading methods for improving business processes. Step No. 1: value stream mapping.Continue Reading

• Implementing machine learning to keep Facebook user data safe

  Facebook Director of Security Aanchal Gupta shares how the social media giant is implementing machine learning in security to ensure user data is safe on its platform.Continue Reading

• 5 strategies to address the GDPR data management conundrum

  As IT executives continue to wrap their heads around GDPR, strategies are emerging to ease its data management compliance burden. Here are five that are already proving effective.Continue Reading

• Security at Facebook: Building a diverse cybersecurity team

  Facebook director of security Aanchal Gupta sounds off on the need for diverse security teams and gives an overview of how the social media giant is working to make it happen.Continue Reading

• Top 10: What IT service delivery challenges plague CIOs?

  ITIL expert Gary Case has consulted with a wide range of companies over a long career in ITSM. Read his list of the 10 IT service delivery challenges that continue to bedevil CIOs.Continue Reading

• Business transformation project: Dealing with legacy data

  Business transformation requires a solid data foundation. Expert Dan Morris offers a near-term fix for your data-quality problems and the basis for a long-term approach to better data.Continue Reading

• What steps can CIOs take to optimize their ITSM software?

  James Stanger of CompTIA dives into the reasons for ITSM software proliferation in the enterprise, why that's a problem and how sticking to a unified ITSM framework can help.Continue Reading

• RPA tools lead to better customer service: Three case studies

  A global consumer credit reporting agency, an affordable housing lender, and a Fortune 500 insurance company bet on using RPA software. Here's what happened.Continue Reading

• Six barriers to digital transformation; CIO strategies to conquer them

  CIOs are under pressure to help companies find their digital mojo, but challenges abound. Learn about the top six barriers to digital transformation -- and how to vanquish them.Continue Reading