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Problem solve

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• RPA tools lead to better customer service: Three case studies

  A global consumer credit reporting agency, an affordable housing lender, and a Fortune 500 insurance company bet on using RPA software. Here's what happened. Continue Reading

• Six barriers to digital transformation; CIO strategies to conquer them

  CIOs are under pressure to help companies find their digital mojo, but challenges abound. Learn about the top six barriers to digital transformation -- and how to vanquish them. Continue Reading

• Digital business strategy: Safe, end-to-end software development

  For CIO Frederic Veron, ensuring software runs "safe and sound" is a big part of his digital business strategy role. To get there, he gets involved early in the development stages. Continue Reading

• Next-gen IT infrastructure strategy to guide digital transformation

  The evolution of business tech forces companies to frequently redefine digital strategy. In this essential guide, learn best practices to manage modern IT infrastructure. Continue Reading

• MIT CIO: What is digital culture, why it's needed and how to get it

  Creating a digital culture is essential in the age of information, but companies must not lose sight of their core values in the process. Two tech execs show how they're doing it. Continue Reading

• CIO says digital transformation challenges centered on data

  In this CIO Minute, Bill Gillis, CIO at Beth Israel Deaconess Care Organization, explains how he's tackling one of his organization's biggest digital transformation challenges: data.Continue Reading

• CIO uses master data management to speed digitalization

  IMA Financial Group CIO Michelle Vercellino's effort to clean up, protect and govern the firm's data is an important step in the firm's quest for 'data intelligence.'Continue Reading

• What are the top RPA security risks and how do CIOs prevent them?

  RPA security risks often take a back seat to the technology's promise of costs savings and reliability. HfS Research's Saurabh Gupta and KPMG's Martin Sokalski set the record straight.Continue Reading

• Top 2018 cybersecurity trends to watch out for

  A glance at IT news shows cybersecurity trends remain on companies' radar. At the CIO Boston Summit, Cybereason's Jessica Stanford discussed steps to defend against risk.Continue Reading

• 'Virtual humans' pick up on social cues

  Carnegie Mellon University's Justine Cassell talks about her efforts to turn software into 'virtual humans.'Continue Reading

• Cloud computing optimization: A CIO's perspective

  Optimizing cloud means having a solid strategy in place, evaluating the services in use and ensuring the business is served, according to CyrusOne CIO Blake Hankins.Continue Reading

• A tip on how CIOs can support black box testing techniques

  Ben Clark, Wayfair's chief architect, offers advice to CIOs on how to knowledgeably support AI endeavors in the enterprise, including the use of black box testing.Continue Reading

• Using RPA development to bridge the gap between legacy and cloud apps

  RPA tech has evolved into sophisticated frameworks that automate IT tasks and rules-based processes. Now, RPA benefits are bridging the gap between legacy apps and modern ones.Continue Reading

• Enterprise digitization's secret ingredient: Fusion teams

  Cross-functional or 'fusion' teams are critical to meeting fast-changing digital challenges. Here are the four must-have team attributes for successful enterprise digitization.Continue Reading

• Data literacy training: CIOs just got a new job, yippee!

  Data literacy is fast becoming a requirement in the modern digital enterprise, but many so-called knowledge workers lack the ability to read data. Should CIOs take on the job of data literacy training?Continue Reading