News

November 10, 2010 10 Nov'10
In the absence of spreadsheet management, horror lurks

Is the spreadsheet dead? Has the cockroach been eradicated? A half-billion people use Excel. For a story this week on spreadsheet management, I not only learned that the spreadsheet is alive and ...
November 03, 2010 03 Nov'10
The eyes have it: CIOs need video content management -- now!

I am entertained by a good video as much as anyone, I dare say, especially those made by a close relative in the science field, and any number of YouTube hits as well (for example, Hahaha and David ...
October 29, 2010 29 Oct'10
Why some IT executives are gung ho about cloud computing technology

If the turnout at the recent Society for Information Management (SIM) meeting in Boston is any indication, IT executives are seriously interested in cloud computing technology. And although ...
October 28, 2010 28 Oct'10
Agile adoption basics, and basic mistakes

I came across a helpful post on the Edge of Chaos/Agile development blog on the 10 most common mistakes for agile adoption. No. 1: Don’t start with a tool. Choosing a tool will only slow down agile ...
October 28, 2010 28 Oct'10
Business intelligence technology 3.0 is all about control, but whose?

In search of information for a story on business intelligence technology 2.0, I was informed politely by the head of the BI practice of a global IT provider that I was at least six years behind the ...
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October 12, 2010 12 Oct'10
Mobile workforce will soon demand iPad-type tablets

If ever there was a no-brainer reason to get an iPad, or some kind of equivalent thin tablet computer that will be coming soon from HP or Dell, it's as a journalist covering a remote assignment. ...
October 05, 2010 05 Oct'10
Social media may not be a revolution, but it's in your enterprise

The social media multiverse is all a Twitter about the fact that one of today's most popular intellectuals has written an article saying that the revolution will not be tweeted. You should read his ...
September 30, 2010 30 Sep'10
Managing expectations for DR in a virtual server environment

We've been looking at evolving technology strategies around disaster recovery in a virtual server environment this week at SearchCIO.com, but some of the best advice I heard came down to managing ...
September 16, 2010 16 Sep'10
Supporting cloud services is a quandary for IT

A CIO was recently approached by a business line manager about a problem with a cloud service. The manager asked if the CIO could help resolve the issue, and the CIO gave him a flat-out “No.” It is ...
September 09, 2010 09 Sep'10
Women in IT band together at VMworld 2010

Navigating the crowded halls of VMworld 2010 in San Francisco last week, I couldn't help feeling drawn to the signage developed for this year's event: "Virtual Clouds, Actual Roads. " The backdrop ...
September 07, 2010 07 Sep'10
Improving business services management, one vehicle at a time

It's funny the places where you can gain some insight about business services management. Last week, I spent two hours waiting at my local Massachusetts Registry of Motor Vehicles to exchange a ...
September 01, 2010 01 Sep'10
VMware luminaries say virtualized environments lead to IT as a Service

Hall D in San Francisco's Moscone Center was an electric mecca this week, as tens of thousands of IT professionals gathered to hear VMware Inc. luminaries discuss the future of IT as a Service at ...
August 25, 2010 25 Aug'10
WikiLeaks: When IT security threats are leakers, not hackers

Last month's release of the incendiary Afghan War Diary by WikiLeaks raised a lot of national security questions, not the least of which is how a large, complex enterprise anticipates the human ...
August 24, 2010 24 Aug'10
Trade promotion management: A missing opportunity?

If you read Linda Tucci's recent story on the efforts of Tasty Baking Co. to find a workable solution for trade promotion management, you may have been struck, as I was, about why TPM can be such a ...
August 20, 2010 20 Aug'10
The cloud hype cycle will take the industry for a ride

If you think cloud computing is coming on strong, well, you ain't seen nothing yet. Analysts at Gartner Inc. predict that worldwide revenue from cloud services will balloon from $58.6 billion in ...
August 13, 2010 13 Aug'10
The feds' identity ecosystem will include national identity cards

The U.S. government is increasing its efforts to identify, authenticate and authorize people online. This month it's releasing a draft of a Strategy for Trusted Identities in Cyberspace proposal ...
August 11, 2010 11 Aug'10
Top five free Microsoft downloads

Every once in a while I like to check out what Microsoft admins are downloading these days. I sometimes do a search on Google, but to get a feel for the work being done in Microsoft shops, I always ...
August 10, 2010 10 Aug'10
The end of online anonymity, part 2

Google CEO Eric Schmidt's statement last week about the end of online anonymity recalls similar words by one of his former colleagues, Scott McNealy of Sun, more than a decade ago. McNealy caused a ...
August 05, 2010 05 Aug'10
Agile best practices applied to business problems

In the past few years, Ross Pettit, client principal at Chicago-based ThoughtWorks Inc., has seen a shift in client requests. The agile software development consulting firm’s projects are still ...
July 30, 2010 30 Jul'10
Catalyst Conference: Is the new BI about less automation -- or more?

I'm here on the business intelligence track at the Burton Group's Catalyst Conference, trying to sort out the old BI from the new. As you might expect, there is a lot of talk about predictive ...
July 22, 2010 22 Jul'10
Readers respond to practice and philosophy of IT chargeback

My thanks go out to readers who were charged up enough to write about the IT chargeback series on SearchCIO.com. Whether you do showback, partial chargeback or chargeback for a profit; charge ...
July 22, 2010 22 Jul'10
Chief data officers: Bringing data management strategy to the C-suite

John Bottega admits he's a bit of a clotheshorse. The guy likes a quality suit. Actually, he is a connoisseur of fine suits, their fit, their style, their durability. The sleeve on a quality suit, ...
July 16, 2010 16 Jul'10
Chargeback process: An old model heralds changes in IT

The old chargeback process, revived by cloud computing, could have major ramifications for IT organizations as they revamp to become centralized service providers, experts say. Traditional ...
July 15, 2010 15 Jul'10
Does IT chargeback pave the way to outsourcing?

If your organization is talking about moving to an IT chargeback or a supply and demand model for IT, could that be its first step on the road to outsourcing? That was an interesting sidelight ...
July 14, 2010 14 Jul'10
IT consolidation for business innovation

I’ve been touching base with IT folks and analysts lately to get a feel for the projects people are working on these days, and the phrases that keep coming up are IT consolidation, modernization ...
July 09, 2010 09 Jul'10
IT chargeback: A political hot potato is tossed up by cloud computing

A question has been nagging me since I attended Cloud Expo in New York: What metrics can IT departments use to charge back business units for cloud services? Measured service is fundamental to the ...
June 18, 2010 18 Jun'10
Self-service technology transforms universities into 'schools of one'

IT executives who are grappling with social media and self-service technology will sympathize with their counterparts in higher education. The technology sophistication of current university ...
June 17, 2010 17 Jun'10
New England GiveCamp: One NERD and multiple IT project success stories

A lot of projects fail. If business requirements aren't clear or gathered effectively, or if the scope of the project is inaccurate, failure happens. But this past weekend, at New England GiveCamp ...
June 10, 2010 10 Jun'10
When it comes to an agile model, failure is an option

It’s OK to fail when taking an agile approach to a business service or software development project, but if you fail, fail fast. As one expert explained to me, if you don’t fail, you don’t really ...
May 27, 2010 27 May'10
BP's risk management strategy put planet in peril

A story in this morning's New York Times on BP's risk management strategy will no doubt send chills down the spine of many a corporate risk and compliance officer. The story reports on an internal ...
May 25, 2010 25 May'10
The discovery phase of private clouds

A year ago, when I brought up private clouds to IT executives, many were flat out not interested. Flash forward a year, and their stance has changed. Many IT executives are entering boot camps ...
May 21, 2010 21 May'10
Idea management software: The future is now

Idea management software sounds so futuristic, it makes me think of the movie Minority Report. In fact, ideation management is in the here and now. As SearchCIO.com News Director Christina Torode ...
May 21, 2010 21 May'10
Mars and Venus on the future of IT

It could be I'm overly sensitive to gender issues among the academic scientific elite, having moved to Cambridge, Mass., about the time then-Harvard President Larry Summers made his unfortunate ...
May 19, 2010 19 May'10
Technology job openings surge, headhunters are on the prowl

A report on technology job openings reinforces evidence that the recession is receding. Do you know where your IT staff is headed? It could be out the door. This month's report from Dice Inc., the ...
May 03, 2010 03 May'10
CIO weekly wrap-up: The future of Flash, Sarah Palin hacker convicted

I'm having a slightly cranky Monday morning. The Greater Boston area is on a "boil water" order due to a catastrophic water main break -- which is most immediately affecting me in that there is no ...
April 29, 2010 29 Apr'10
IT hiring: The drama behind the statistics

Well, this sounds like a positive sign of economy -- and IT -- recovery. We've written recently about what CEOs look for in the CIO role, and now The Boston Globe is reporting that IT hiring is on ...
April 16, 2010 16 Apr'10
CIO careers: Seeking legal experts

Of all the conversations I had with attendees this week at the Gartner Business Intelligence Summit in Las Vegas, it was actually one with Gartner analyst Debra Logan about CIO careers that ...
April 15, 2010 15 Apr'10
More colleges move to cloud email like Gmail, ditch in-house email

Colleges across the country have started turning to cloud email services such as Gmail in an effort to cut costs. It's not entirely surprising, either: IT shops have been toying with the idea of ...
April 07, 2010 07 Apr'10
CIO weekly wrap-up: Cloud computing, IT innovation, CIO role and DR/BC

I'm a bit late with this post this week, but you can still catch up SearchCIO.com's latest news on cloud computing, IT transformation, the evolving CIO role and IT business continuity and disaster ...
April 07, 2010 07 Apr'10
Five steps to playing a bigger part in your company's M&A

I spoke with Gartner analyst Dave Aron for my story today about the CIO role in a merger and acquisition. The topic seemed timely: A variety of reports suggest that corporate M&A activity is ...
April 07, 2010 07 Apr'10
A move to cloud computing services -- back in 1999

Back in 1999, the beta for Amazon EC2 was seven years away; Google Apps, was well, a gleam in Google’s eye; and Erik Dubovik was moving business processes into the cloud. It wasn’t called cloud ...
March 30, 2010 30 Mar'10
BI strategy: What Holy Grail are you seeking?

Gartner’s BI Summit is just around the corner, and I’m eager to see how attendees’ business intelligence strategies and priorities have changed. When I went to the show last year, a big topic of ...
March 25, 2010 25 Mar'10
Gaga for Google Fiber? We're all a bit crazy when it comes to tech

The Google Fiber for communities deadline is right around the corner. In an effort to test out its plans for high-speed broadband and fiber-to-the-home connections, Google has asked interested ...
March 22, 2010 22 Mar'10
CIO weekly wrap-up: National cybersecurity list, basketball technology

Like many of you, I'm caught up in the passage of health care reform here in the U.S. If you're interested in the health care system dovetails with your interest in technology, be sure to check out ...
March 19, 2010 19 Mar'10
Success with cloud applications calls for a strong data-privacy policy

Public agency CIOs and IT executives are joining the move to cloud applications, while making sure their data privacy policy remains strong. As I've stated previously on this blog, public-sector ...
March 18, 2010 18 Mar'10
Top IT certifications: Do they matter to you?

How important are IT certifications today? As organizations start to hire again (there were 58,229 available tech jobs on Dice.com this month), IT certifications could help potential candidates ...
March 15, 2010 15 Mar'10
CIO weekly wrap-up: What is Foursquare's draw? Also Balanced Scorecard

Happy soggy Monday from the rain-soaked East Coast! We've had a pretty easy winter so far, but these April showers sure are coming early and strong. So, I've seen a lot in the mainstream media this ...
March 12, 2010 12 Mar'10
ITIL framework and IT outsourcing a formidable duo

I haven't tackled IT Infrastructure Library as a topic in the forefront of any stories of late, but that changed this week as I researched my piece on IT infrastructure outsourcing and how a strong ...
March 11, 2010 11 Mar'10
Why one IT guy found Windows 7 to be too user-friendly

There has been a lot of Windows 7 coverage on SearchCIO-Midmarket.com -- everything from planning your migration strategy to making it your last operating system. Part of the appeal of the new OS ...
March 03, 2010 03 Mar'10
Are innovation strategies back on CIO agendas?

IT innovation, that fraught phrase, has come roaring back after maintaining a polite silence during the fiscal misery of 2008 and 2009. Companies are starting to broadcast their efforts to foster ...
February 24, 2010 24 Feb'10
Is it better to work for an outsourcing provider than for corporate IT?

Consultant Tom Young has been mulling over the good, the bad and all the ugliness of outsourcing contracts for 13 years, eight of them with the IT advisory firm TPI, where he is managing director ...
February 12, 2010 12 Feb'10
Silicon Valley economy: Recession hitting IT hard at its epicenter

A few weeks ago, over a delicious dinner of Thai food with my uncle visiting from the Palo Alto area, I went on and on about my job here at SearchCIO.com and about all the various social media ...
February 08, 2010 08 Feb'10
CIO weekly wrap-up: Super Bowl technology and Google's advertising

Super Bowl Sunday was yesterday, so let the Monday-morning quarterbacking begin! The turning point in the game was the Saints' decision to go for that onsides kick at the beginning of the second ...
February 04, 2010 04 Feb'10
Merck, Chevron and BP are touting a new IT management framework

It’s easy to forget how young a discipline IT is, given its enormous presence in our lives. Yesterday, however, that fact was front and center, as I watched the top IT talent at Intel Corp., Merck ...
January 27, 2010 27 Jan'10
Oracle plays hardball with Rimini on third-party maintenance

"This case is about the massive theft of Oracle's software and related support materials through an illegal business model by Defendant Rimini Street and its CEO and President, Defendant Seth ...
January 21, 2010 21 Jan'10
2010 IT budgets are unsettled and unsettling

After a week or so on the phone with any CIO I could get in touch with, here’s my super-unscientific prognostication on IT budgets in 2010: IT spending and CIO priorities are all over the board. ...
January 18, 2010 18 Jan'10
CIO weekly wrap-up: Help Haiti using technology, IT outsourcing deals

To our readers in the U.S., happy Martin Luther King Jr. Day! I'm guessing some of you have the day off and won't see this post until later in the week, but I wanted to catch you up on the buzz on ...
January 08, 2010 08 Jan'10
Can enterprise business intelligence be agile?

Instead of spending years developing an enterprise business intelligence strategy to consolidate BI tools and come to a corporate-wide agreement on key performance indicators, some enterprises are ...
December 11, 2009 11 Dec'09
Paying the price for server uptime

What’s the price for server uptime? How much would you be willing to invest to maintain five 9s of availability on your mission-critical line of business applications? With limited budgets and ...
November 16, 2009 16 Nov'09
CIO weekly wrap-up: SOA best practices, ITIL, ITSM, app consolidation

Last week was a busy one for SearchCIO.com, with SOA topping our slate. We have best practices for SOA implementation, SOA for business process transformation, SOA in action at Amtrak...you get the ...
November 13, 2009 13 Nov'09
UMD CIO Forum highlights the role of IT innovation, Web 2.0 potential

Last week at the University of Maryland’s 10th Annual CIO Forum, a succession of CIOs from the government, health care and publishing industries described how they are harnessing IT innovation with ...
November 13, 2009 13 Nov'09
What is transparency, and how can Agile practices help?

As I was interviewing experts and practitioners this week on the uses of Agile practices, the term transparency kept popping up in comments about the benefits of using this type of software ...
November 09, 2009 09 Nov'09
CIO weekly wrap-up: IT outsourcing templates, SOA implementation

Good morning! We're enjoying some beautiful Indian summer weather here in the Northeast -- if only every Monday could start like this! Last week on SearchCIO.com, we talked to Virginia's CIO about ...
October 22, 2009 22 Oct'09
Gartner's top 10 strategic technologies for 2010

Gartner's list of technologies that bear examination during the next three years show an agile, mobile, secure enterprise that can spot early warning signs and predict trends.
October 09, 2009 09 Oct'09
Gen X, not Gen Y, leads adoption of social technologies in workplace

CIOs should look to Generation X, not Generation Y, to be the early adopters of new and social technologies within their organization. Contrary to what you’d think, Generation X workers (roughly ...
October 09, 2009 09 Oct'09
The challenge of managing risk when IT budgets tighten

I see an interesting sea change when it comes to risk: Thanks to the recession, as IT risk management is constrained by tightening IT budgets, the risk of doing business goes up. As part of my ...
September 24, 2009 24 Sep'09
How Google and Yahoo improved data center energy efficiency

Running large data centers is expensive and getting worse. No one knows that more than Google and Yahoo. At a panel on green data centers at MIT’s Emerging Technologies Conference this week, ...
September 21, 2009 21 Sep'09
CIO weekly wrap-up: Service portfolio management, ITSM, email scandal

Good afternoon! This past week, SearchCIO.com looked at the importance of service portfolio management and culture management as part of ITSM and ITIL implementations. We also took a look at an ...
September 18, 2009 18 Sep'09
Three ways to reach out to women in IT: Mentor, advocate, encourage

A dinner this week on women in IT focused on midlevel women in technology and their challenges in getting ahead, given their frequently high family responsibilities and their own perceptions ...
August 24, 2009 24 Aug'09
CIO weekly wrap-up: Pros and cons of outsourcing, ITIL framework, PPM

Good morning! This past week, SearchCIO.com looked into the pros and cons of outsourcing in several countries in Asia, put out our latest FAQ on the ITIL framework and put your project and ...
August 21, 2009 21 Aug'09
Beware of rising server room temperatures

When you’re cranking the A/C during these final hot days of summer, don’t forget about data center cooling as well. The consequences for not monitoring server room temperatures could burn you well ...
August 18, 2009 18 Aug'09
Pros and cons of IT outsourcing in popular Asian countries

The benefits and challenges of IT outsourcing in India, China, the Philippines and Vietnam range from pricing to intellectual property barriers. Learn more here.
July 23, 2009 23 Jul'09
How will IT outsourcing play out in companies’ recovery plans?

As IT outsourcing is one of the core areas I cover for SearchCIO.com, I am, of course, interested in how both offshoring and onshoring will fare in the coming months. According to some ...
July 17, 2009 17 Jul'09
With PPM software, don't always throw in the kitchen sink

Project and portfolio management (PPM) software is definitely not overlooked in the midmarket. According to a recent SearchCIO-Midmarket.com survey, 17% use some form of PPM software. But how many ...
July 17, 2009 17 Jul'09
What is transparency, and how is it relevant to IT?

We’ve all heard about Obama’s promise for government transparency, but what about IT transparency? First, what is transparency? Transparency is basically defined as openness and accountability in ...
July 08, 2009 08 Jul'09
Is Google Chrome OS a turning point or yawner?

Nothing fuels the tech press like wars. So I have no doubt that we will see an endless string of reports from the battlefield over the next many months on the struggle between Google and Microsoft ...
June 25, 2009 25 Jun'09
Satyam scandal: Has it affected your IT outsourcing and offshoring?

For those keeping an eye on IT outsourcing and offshoring, there were a couple of noteworthy pieces of news this week regarding the artist previously known as Satyam Computer Services Ltd. First, ...
June 15, 2009 15 Jun'09
CIO weekly wrap-up: BI strategy, PPM software, compliance in the cloud

This past week, SearchCIO.com looked at developing a business intelligence (BI) strategy, implementing project and portfolio management software, practicing innovation in a time of economic crisis, ...
June 12, 2009 12 Jun'09
Five key questions about cloud computing

It seems every time I ask someone what they think about cloud computing, I’m asked five or more questions in return: Isn’t what cloud providers offer pretty cookie cutter? Translate that as, “They ...
June 11, 2009 11 Jun'09
PPM projects: If portfolio management works, why is it so rare?

My story this week on the University of Utah's project and portfolio management (PPM) program stood out from other PPM pieces I've reported because, in this case, the portfolio piece of the program ...
June 02, 2009 02 Jun'09
Don't be like GM: How a BPM strategy can help you avoid bankruptcy

Midmarket CIOs who think of a business process management (BPM) strategy in its basic form as a tool for putting processes around purchase orders, claims or employee onboarding and offboarding ...
May 22, 2009 22 May'09
Why don’t connected healthcare information systems work?

In a perfect world, connected healthcare information systems would be easy to use, offer doctors a way to effectively communicate with their patients without any barriers or restrictions and give ...
May 07, 2009 07 May'09
Adding a 'business downturn' clause to your telecom contracts

Telecom providers will do whatever it takes to keep your business, even in a business downturn. And that’s not just lip service. Did you know that you can insist on a “business downturn” contract ...
May 04, 2009 04 May'09
CIO weekly wrap-up: Challenges of a state CIO, BPM, SOA and ROI

This past week, SearchCIO.com was all over business process management, from BPM and service-oriented architecture (SOA) and how they work together to how to find fast ROI using BPM. We also ...
April 22, 2009 22 Apr'09
Oracle buys Sun: When strategic vendors go bye-bye

This decade has seen a lot of consolidation among both software and hardware vendors. Sun bought StorageTek, Sun bought MySQL. Oracle bought Sun, Oracle bought BEA (one of many midsized middleware ...
April 16, 2009 16 Apr'09
Is cloud computing a platform or a stage?

Cloud computing is at that early stage where there’s much discussion of taxonomy: Is it infrastructure? Is it Software as a Service? Is it a platform? All well and good, but little discussed so far ...
March 30, 2009 30 Mar'09
CIO weekly wrap-up: Private cloud, ID management, security compliance

Welcome back from the weekend! Here are the latest stories from SearchCIO.com, dealing with the private cloud, identity and access management, and some very newsy security standards for compliance ...
March 20, 2009 20 Mar'09
Cost savings on IT contractors: How to get the best rates

I was talking to IQNavigator the other day. They have software that helps companies manage what they spend on contingent workforces, such as IT contractors, and on vendor services, among other ...
March 16, 2009 16 Mar'09
CIO weekly wrap-up: BI strategy, sourcing contracts and IT governance

This past week, SearchCIO.com homed in on business intelligence strategy, IT transformation, cost reduction tips for your strategic sourcing contracts and IT governance in an economic recession. ...
February 20, 2009 20 Feb'09
Qualities of a good leader: Avoid layoffs at all cost?

An article on our sister site, SearchCIO.com, this week highlighted the qualities of a good leader during a recession, culling advice from leadership experts and CIOs. The list includes qualities ...
February 18, 2009 18 Feb'09
Eight qualities of a good leader during a recession

These qualities of a leader during a recession show how CIOs can guide their organization in tough times, making the right IT budget cuts and inspiring employees.
February 06, 2009 06 Feb'09
Desktop virtualization tradeoffs and benefits: What did I miss?

A couple of recent stories, "VDI vs. fat clients: The tradeoffs," and "Virtual desktops and virtualized applications: An FAQ for IT executives," caused a few readers to reach out to tell me I ...
January 30, 2009 30 Jan'09
The Super Bowl and server virtualization: Don’t drop the ball!

Are you ready for some server virtualization? This year, the Super Bowl will be running on one of IBM's smallest systems, the BladeCenter S. The system will support security and credentialing for ...
January 12, 2009 12 Jan'09
CIO weekly wrap-up: 2009 IT trends, network access control, CPM and BI

Post-holidays, we're back in full swing here at SearchCIO.com. Here are our latest stories and briefings: Looking forward: Trends in IT management and budgeting for 2009 - Consider this your ...
December 19, 2008 19 Dec'08
Vendor gifts: Holiday cheer or ethical dilemma?

Twas the night before deadline and all through the office, we worked with our heads down, appeasing our bosses. But what to my weary eyes should appear? The USPS delivery, bringing vendor-purchased ...
December 09, 2008 09 Dec'08
Recent FBI vishing scam warning an old issue

Last Friday, the FBI issued a warning about a security vulnerability that could be used by cybercriminals to make vishing telephone scams. Vishing (combining phishing and voice) uses Voice over IP ...
December 04, 2008 04 Dec'08
Social networking sites, credit fears leading to new spam attacks

Symantec has released its MessageLabs Intelligence 2008 Annual Security Report, and social networking sites and the credit crisis are providing new platforms and fears upon which new spam attacks ...
December 01, 2008 01 Dec'08
A top 10 list for how to be a successful CIO

The Society for Information Management recently asked a panel of CIOs to talk about the attributes of a successful CIO. For CIO Karan Sorensen, an emphasis on the greater good is a must --from ...
November 25, 2008 25 Nov'08
SaaS integration easier said than done

Questions for you Software as a Service (SaaS) devotees about SaaS integration: Did your vendor give you enough information up front about the potential difficulties of integrating the SaaS ...
November 14, 2008 14 Nov'08
The Web 2.0/social media revolution inches along

More evidence this week that the Web 2.0/social media revolution may be advancing, but it ain’t here yet: Instant messaging hasn’t become the preferred method of communication among IT staff; nor ...

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