- July 14, 2004
Sometimes it's a combination of what you do and don't do that can cause email admin problems. Information security expert Kevin Beaver shares some of the mistakes he has experienced -- and ones you should avoid.
- July 12, 2004
Massachusetts CIO Peter Quinn has a plan to reform the state's IT operations, and open source software plays a leading role.
- July 07, 2004
Intel CIO Doug Busch shares initiatives his IT organization is implementing to improve productivity and transform the internal business processes.
- July 06, 2004
Learn how to enact spam solutions in your midmarket organization.
- July 01, 2004
Outsourcing may be all the rage these days, but one firm went the insourcing route with great success.
Sponsored by DellEMC - We are at the beginning of a new decade, but some things never change. When it comes to cloud computing, security remains the number one priority for decision-makers across business, IT and cybersecurity functions. See More
Next Step in The Digital Workspace: Using Intelligence to Improve Data Delivery and Provide Insights
Sponsored by Citrix - Data and the insights from it drive choices that enable success for a modern business. Every organization has put “data-driven” decision making on its list of corporate goals. However, when we break down what that lofty ambition requires, the scope of the problem becomes clear. Every employee needs insights and access to key data sets that improves their decision making. See More
Sponsored by DellEMC - In migrating applications to the public cloud, IT teams are confronting two separate but related issues that add costs and complexity: refactoring and repatriation. See More
Sponsored by Citrix - As organizations change and evolve, it is clear that legacy workspaces lack all the necessary functionality to support the modern organization. Employees saddled with those legacy systems are frustrated by barriers to productivity and daily complexities that waste their time. Management wants a new platform that enables agility and removes technology limitations. See More
- June 29, 2004
Virtualization software is winning new fans in IT because it simplifies the process of deploying new applications. And the savings on maintenance and other costs are welcome incentives as well.
- June 29, 2004
Much of your IT staff is likely heading out on vacation. Can your small business cope with security problems while your limited IT resources may be on the beach?
- June 29, 2004
No doubt talk of offshore outsourcing raises the ire of IT professionals but some believe the issue is being blown out of proportion because of political soap boxing.
- June 21, 2004
How open are you about your outsourcing plans? If it's your "dirty little secret," you could be doing your department more harm than good.
- June 15, 2004
Do you believe the recovery is for real? A new study found that many CIOs still need convincing.
- June 09, 2004
It's a good start to have an ample budget and a commitment to making CRM work -- but it's only the tip of the iceberg. This month, columnist Lisa Loftis of Intelligent Solutions, Inc. delves into the critical factors of CRM success.
- June 08, 2004
Hewlett-Packard's Nora Denzel makes a pitch for the company's utility computing initiative.
- June 08, 2004
Putting time into a solid outsource contract can significantly minimize your risk and liability.
- June 03, 2004
Keeping a data center's bricks and mortar safe is just as important as locking down those bits and bytes.
- June 02, 2004
That's the name of Nicholas Carr's new book. In this excerpt, he explains why he thinks less is more when it comes to IT investments.
- May 28, 2004
Analysts and an IT trade group claim that the U.S. has a lot to gain and little to lose with offshore outsourcing. But the companies that have the most to gain may be fueling the backlash fire with their silence.
- May 27, 2004
Grid computing will take a giant leap in acceptance within the next few years as better technology ups productivity and reduces costs.
- May 26, 2004
Instant messaging is breaking into almost every corporation in same shape or form. This can lead to serious issues for companies subject to federal compliance.
- May 24, 2004
When it comes to offshore outsourcing, CIO Vivek Asija has "been there" and is "doing that." He discusses the benefits and obstacles with SearchCIO.com.
- May 24, 2004
PowerPoint: You either love it or you hate it. Our editors debate the virtues and pitfalls of this computer presentation tool.
- May 20, 2004
IT governance can be little more than a black hole out of which we struggle to get anything valuable. How can we drive lower costs, richer services, better quality and high-level compliance?
- May 19, 2004
Being the master of your outsourcing domain takes a lot of work, according to one Gartner analyst. She outlined 10 important steps to keep your outsourcing deals from coming unsealed.
- May 18, 2004
Gartner says outsourcing has hit the mainstream for companies of all sizes, but evidently the controversial aspects are still alive and well. Some companies are eager to learn more but aren't all that enthused about discussing their plans.
- May 18, 2004
What e-mail problems keep CIOs up at night? A recent study got to the bottom of managers' messaging worries.
- May 17, 2004
The honeymoon may not be over, but according to a recent study, IT execs are now seeing offshore outsourcing without makeup. In other words, they're seeing through the glossy sheen of cost savings and realizing what's underneath isn't always pretty.
- May 12, 2004
Sometimes a move offshore or "nearshore" is just the wrong move. One tech firm in the U.S. brought jobs back home after a failed experience abroad.
- May 05, 2004
Another study drives home the need for CIOs to be good businesspeople, not just good tech people. Without business sense, a CIO can be on the outside of the executive suite looking in.
- April 28, 2004
The Society for Information Management (SIM) is taking IT pros to school in the ways of business. Shoring up these softer skills could help companies align their business and IT strategies.
- April 28, 2004
The concept of the "virtual office" has been a hallmark of discussion since the advent of the minicomputer, which brought computing out of the computer center and into the office. From the 1960s on, "office systems" was a common term used for tools ...
- April 26, 2004
Heading offshore with some of your IT projects? You've got an entire planet to pick from, although some locations are definitely better than others.
- April 25, 2004
How and why did offshore outsourcing happen with such speed and fury? What does it all mean? N.C. State Vice Provost and CIO Sam Averitt weighs in and explains how offshoring is truly changing what it means to be in IT. Bottom line: If you're not ...
- April 22, 2004
Proper categorization of data for use in service delivery lifecycles is critical to the effectiveness of IT organizations.
- April 16, 2004
The move is expected to boost IBM's services and consulting offerings in disaster recovery specifically for financial customers in Europe.
- April 14, 2004
Offshore outsourcing isn't killing the U.S. economy, it's helping. That's the conclusion -- in a nutshell -- of a new study. But given the fact that this is one of the most contentious issues of our time, the report has its critics.
- April 12, 2004
With new PC spending predicted to be on the rise in 2004, where will the old machines go? If you haven't planned your PCs' afterlife, you could be asking for big trouble.
- April 08, 2004
Wachovia corporate CIO Martin Davis discusses his biggest project and how you get a half dozen CIOs to communicate.
- April 07, 2004
Got audits? A new report from The Burton Group examines the many different forms an IT audit can take and offers some advice on implementing a policy.
- April 01, 2004
Limiting your offshore outsourcing to one country increases your risk of failure.
- March 29, 2004
IT management must re-evaluate how it supports its remote workforce, by paying special attention to help desk, support, software updates and backup strategies.
- March 29, 2004
The Six Sigma methodology was developed in the 1980s by Motorola Inc. to reduce manufacturing defects and improve customer satisfaction. Today, many CIOs at non-manufacturing enterprises are turning to this successful process-improvement ...
- March 24, 2004
A recent survey shows that, while alignment between IT and business processes can improve a company's bottom line, very few are handling alignment right.
- March 23, 2004
A study of 13,000 IT users appears to add hard numbers to the anecdotal evidence that giving employees formal training on new software is worth the investment.
- March 22, 2004
Compliance is increasingly cited as a major driver for information technology investments. IT organizations must understand the similarities and differences among various legal requirements and start identifying common patterns. This Meta Group ...
- March 21, 2004
Sprint CIO Mike Stout discusses IT's role in Sprint's makeover, offshore outsourcing and what makes him an effective leader.
- March 17, 2004
If you want a nice, clean working environment, leave the computer and head to the restroom -- it's an operating room compared to your workstation.
- March 15, 2004
One world, one price. That's no longer the case for Microsoft products.
- March 12, 2004
When IT budgets were tight, PC upgrades were the first investments to go. Now that IT organizations have a little more money to spend, they're investing in much-needed PC upgrades.
- March 10, 2004
Nancy Markle, a former CIO at Arthur Andersen-Americas and Home Savings of America, discusses her role as president of the Society of Information Mangement (SIM), her take on IT/business alignment issues, offshore outsourcing, the IT work ethic and ...
- March 08, 2004
Offshore outsourcing is a moving target for both state and federal lawmakers. So far, none of the bills have become laws, and right now CIOs shouldn't dwell on the legal rhetoric. There are plenty of other offshore risks to worry about.
- March 04, 2004
Richard Rognehaugh, CIO for the state of Tennessee, discusses the pluses of having an entire state as his customer, the challenges of having the taxpayer as the boss, and compares his public gig to his previous life in the private sector.
- March 01, 2004
Outsourcing isn't anything new, but why is it stirring such deep emotions these days? One expert at Wharton says it's the number of companies that are outsourcing and the creative ways they're doing it.
- February 23, 2004
You wouldn't run your car until the tires blow out, would you? So why would you run a PC until it melts down? Like a car, preventative maintenance is key. Unlike a car, preventative maintenance for a PC means a replacement.
- February 18, 2004
Suzanne Gordon, CIO of SAS Institute Inc., discusses IT's role in the business, the role of women in the CIO position and the reality of offshore outsourcing.
- February 16, 2004
Deployment of radio-frequency identification (RFID) technology is getting a little more static. But RFID should start making waves again once it clears a few hurdles. This Meta Group report spotlights some of the biggest obstacles to RFID adoption.
- February 16, 2004
Application service providers (ASPs) as they were known in 2000/01 no longer exist. This Meta report discusses "application as a service" and how it continues to evolve.
- February 16, 2004
According to Meta Group research, offshore outsourcing is growing 20%-25% per annum, with little evidence of slowing. While most enterprises experience initial resistance, most technical issues are readily resolved and geopolitical risk is deemed ...
- February 13, 2004
Either by e-mail or in our Sound Off forums, you've told us how you feel when it comes to the debate over offshore outsourcing.
- February 12, 2004
Scott McIntyre has worn a lot of hats. He's been an English teacher, an IT professor and a consultant. But the job he loves is the CIO gig at Quantum Corp. The man likes change and challenge -– and he's getting both at the San Jose, Calif....
- February 10, 2004
Offshore outsourcing evidently is delivering the goods. According to a recent survey, a whopping majority of North American and European firms are happy with what they're getting overseas.
- January 21, 2004
Inside a New York hotel, the theme is offshore outsourcing. Outside the hotel, the theme is onshore outrage. Protesters are asking John Q. Public and Uncle Sam to wake up and smell the losses to cheap overseas labor.
- January 19, 2004
When beset by tight times and flat-lined budgets, IT managers must tread carefully to get projects funded. The task of making a low-risk case for changes to service organizations is complicated by the fact that there are no true rules of thumb for ...
- January 15, 2004
Wireless LANs have been one bright spot in the IT spending outlook duringin the last year. Companies are actually deploying the technology, not just talking about it. But who in those organizations is actually using these networks? Why are they ...
- January 14, 2004
Midwest Independent Bank CIO Ron Dinwiddie discusses his transition into his first chief information officer role.
- January 07, 2004
Nothing raises the ire of IT pros more than the discussion of offshore outsourcing. Is it good or bad for U.S. workers? Our editors take on the debate.
- January 06, 2004
A new study shows that Sarbanes-Oxley may be grabbing more executive attention than the bigger issue of corporate governance.
- December 23, 2003
When Tsvi Gal joined Warner Music Group in 2002, he found himself on the front line of the battle against piracy. It's a battle he's confident he and his industry will win.
- December 19, 2003
From security to staffing, CIOs have plenty to do in 2004. Read some CIO wish lists, and find out what Forrester Research has to say about the top CIO priorities next year.
- December 12, 2003
What is the best way to tackle multiple compliance issues? One expert suggests a holistic approach.
- December 12, 2003
This guide will help you learn the basics of SB-1386 and what you should do to be in compliance.
- December 12, 2003
While the Gramm-Leach-Bliley Act helps protect customer information, compliance is proving to be a challenge for some CIOs, especially those who work for smaller firms.
- December 11, 2003
She was expecting maybe six months to get a massive outsourcing project up and running. Her bosses gave her six weeks. She didn't disappoint and shares the secret to her success here.
- December 10, 2003
Indiana's move to restrict the offshore outsourcing of state jobs is just the latest squall in a political storm -- a storm that CIOs can't seem to escape.
- December 09, 2003
Software developers tasked with minding ROI must balance ease of use of the application, ease of operations, ease of deployment and ongoing maintenance, and ease of initial development.
- December 01, 2003
An information systems expert at MIT's Sloan School of Management explains why some key decisions about IT are best left in the hands of senior business managers.
- November 26, 2003
Some companies turn their IT investments into a successful driver of productivity. Others turn them into a mess. What separates them? Harvard Business School has come up with three practices that separate the men from the boys.
- November 25, 2003
The title of chief compliance officer (CCO) is a relatively new one at Wachovia Corp., the Charlotte, N.C.-based banking giant and the fifth-largest bank holding company in the United States based on assets ($389 billion). But in this day and age, ...
- November 24, 2003
Sarbanes Oxley compliance is giving many a CIO a headache. Seven steps -- and maybe a couple of Tylenol gelcaps -- may help ease the pain.
- November 17, 2003
Internal efficiency just isn't enough. According to researchers with InterUnity Group, IT demand management (ITDM) is what separates market leaders from market followers.
- November 12, 2003
Altria, frequently ranked number one in Economic Value Added, credits much of the company's success to its focus on ROM. The top ranked consumer goods company owns Philip Morris International and Kraft Foods, among other companies.
- November 12, 2003
Learn how Rent-a-Center leverages IT strategically, and how its internal communications system provides business value.
- November 11, 2003
If you want to get some extra "oomph" from offshore software development, "extrasourcing" could be the ticket.
- November 10, 2003
You've heard of outsourcing. You've heard on insourcing. But have you heard of extrasourcing? It could bring your firm 10 benefits.
- November 06, 2003
Technology purchases like open source software, Software as a Service and other apps that are easy to use can benefit companies as a whole, one expert writes.
- November 05, 2003
Vendors using the threat of compliance deadlines to sell products are wasting their time. A new report says chief execs aren't driven by fear and are not buying into the hype.
- October 30, 2003
LAS VEGAS -- The co-founder and CEO of the world's largest privately held software firm is "perplexed" and torn by the offshore outsourcing wave. But he came to an important realization. Jim Goodnight of Cary, N.C.-based SAS Institute Inc. talked ...
- October 29, 2003
"Survival of the fittest" may be the rule in the animal kingdom, but in the IT kingdom, it's the adaptive who survive. That's the word from HP's Carly Fiorina -- at a Forrester Research conference yesterday, she opened up about her firm's "adaptive ...
- October 27, 2003
Excess capacity plus the popularity of outsourcing equal a nice new business for one firm and an onshore option for others.
- October 23, 2003
The Meta Group recently reported that 48% of the work performed by an IT department consists of projects. Since IT is more integrated into the rest of the business than it was 10 or even five years ago, that integration requires more maintenance and...
- October 22, 2003
It may be unpopular with U.S. workers, but Craig Barrett and Carly Fiorina say offshore outsourcing is essential. Separately, they made their cases at the Gartner ITxpo.
- October 21, 2003
When it comes to corporate governance, don't overlook an oversight committee. One academic thinks that it's the next big thing and will elevate CIOs to a loftier plane.
- October 20, 2003
Darwin John, former CIO of the FBI, looks back on his more than 30 years of experience and offered valuable advice to CIOs and IT executives on IT/business alignment issues, collaborative CIOs, the role of IT in the organization and more.
- October 15, 2003
The more things change, the more they stay the same. New research shows that an old problem is still the top concern for senior technology execs.
- October 08, 2003
Cost savings may be tempting bait, but don't let it alone lure you offshore. When it comes to app development, Gartner says there may be more satisfying rewards here at home.
- October 06, 2003
Outsourcing can be a cost saver, but Allstate found an "insurance policy" to guarantee more savings -- software to manage the outsourcing deal.
- October 02, 2003
Until you gain visibility of all of the assets in your infrastructure, you're in for a rough ride. Once you can see detailed granularity, together with the interrelationships between assets, you can begin to optimize problem resolution and design ...
- October 01, 2003
The second five commandments according to Harris Kern involve honoring thy elder disciplines, spreading the IT gospel, and sharing the same values.
- September 25, 2003
The Sarbanes-Oxley Act was passed to restore public confidence in corporate governance. Quietly, however, the law may open channels of communication between CSOs and upper-level management concerned with the level of security controls in place.
- September 18, 2003
Between utility computing and offshore outsourcing, it's a pretty safe bet that the data center of tomorrow won't look like the data center of today. What can CIOs do to prepare for the inevitable evolution? In this interview, Tom Pisello, founder, ...
- September 16, 2003
Analytics and data warehousing technologies can produce significant quantifiable returns. However, IT managers responsible for these technologies face significant obstacles to quantifying ROI metrics. So it is no wonder that the featured course at ...
- September 15, 2003
One of the IT buzzwords of 2003 -- almost the IT equivalent of Ben and J. Lo (at the very least Demi and Ashton), the concept of utility computing has gotten another round of kudos as a cost-saver, but even cost savings, like most things, come with ...