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September 28, 2018 28 Sep'18
Digital workers are invading the enterprise -- and that's not a bad thing

Credit Suisse and LogMeIn executives provide a glimpse at how external and internal customer service strategies are melding.
September 28, 2018 28 Sep'18
Microsoft CEO: Buyer beware for digital technology platform choice

At Microsoft Ignite 2018, CEO Satya Nadella issued a 'tech intensity' challenge, as the company launched or announced updated offerings in the cloud, IoT and AI domains.
September 28, 2018 28 Sep'18
Global Artificial Intelligence Conference 2018: The value of context

Speakers at the Global Artificial Intelligence Conference 2018 confronted issues that arise when ignoring context and reality when developing and implementing AI.
September 27, 2018 27 Sep'18
6 best practices for IT pros when building a chatbot

There's a lot to consider when building a chatbot. Beerud Sheth, co-founder and CEO of Gupshup, broke down six best practices for IT pros at the Global AI Conference in Boston.
September 26, 2018 26 Sep'18
Power of AI, limitations of AI in focus at Global AI conference

What's the difference between human and artificial intelligence? At the Global AI conference in Boston, opening day featured tech experts parsing the power of AI and the limitations of AI.
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September 26, 2018 26 Sep'18
AI models could help companies overcome human bias

Human bias can be coded into AI models, but can AI models help remove human bias? Two companies make the case.
September 26, 2018 26 Sep'18
AI companies come in three flavors, says AI investor

Venture capitalists who spoke in a panel discussion at the recent Emotion AI Summit in Boston tended to refer to AI companies as being either vertical, or industry specific, or horizontal, serving ...
September 26, 2018 26 Sep'18
Blockchain in media: The AP explores a blockchain use case

The use of blockchain in media gathered steam with the AP's announcement that it is exploring distributed ledger technology to track content and enforce licensing contracts.
September 17, 2018 17 Sep'18
Blockchain solutions -- and disruption -- pondered at EmTech 2018

The gathering at EmTech 2018 explored whether blockchain solutions could give the world a new model of trust. What seemed certain: Blockchain disruption is happening now.
September 14, 2018 14 Sep'18
Startup accelerator The Engine tackles 'tough tech'

Investment dollars continue to flow heavily into tech startups, but the majority of bets are placed on technology products -- mostly consumer apps -- that could pay dividends in three to five ...
September 14, 2018 14 Sep'18
What's in it for the enterprise at 2018 Apple event? Apple Watch, AR

The 2018 Apple event may not have wowed on the smartphone front, but the new Watch Series 4, with a built-in ECG, could be a hit in the C-suite and a life saver for remote workers.
September 13, 2018 13 Sep'18
Machine intelligence could benefit from child's play

Advances in AI have spurred high interest in the technology, but the road to making machines intelligent remains a long one, said MIT's Josh Tenenbaum at the EmTech conference.
September 13, 2018 13 Sep'18
Federal privacy regulations usher in the age of tech lawmakers

Big tech and privacy advocates are lobbying for dramatically different federal data privacy rights. CIOs should pay attention to whom -- and what -- the legislation seeks to regulate.
September 07, 2018 07 Sep'18
Multi-cloud strategy: Determine the right cloud for your workloads

Businesses typically deploy a multi-cloud strategy to gain more agility, flexibility and choice, but Ed Featherston's advice for CIOs taking their first foray into the cloud is to pick one provider ...
September 07, 2018 07 Sep'18
3 secret virtues of a great IT practitioner

At Gartner Catalyst, Gartner's Danny Brian explained why great IT practitioners are lazy, impatient and hubristic.

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