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January 05, 2018 05 Jan'18
CIO plans for AI projects in 2018 push the envelope

SearchCIO interviews with leading IT executives suggest continued strong investment in AI projects -- and an important role for CIOs in developing an enterprise-wide AI strategy.
January 04, 2018 04 Jan'18
CIO goals and IT resolutions for 2018

Seven CIOs plus one chief digital officer give us a glimpse of their technology plans for the new year.
January 01, 2018 01 Jan'18
Top IT guidance for CIOs in 2017 underscores urgency of digitization

Digital transformation and the need for speed, scale and clear communication were the big topics explored in our top 10 CIO advice columns of 2017.
December 29, 2017 29 Dec'17
Baked-in cybersecurity approach needed to repel attacks

A government CIO says the bolt-on cybersecurity approach many organizations take today is faulty. Cybersecurity should be present from the start.
December 28, 2017 28 Dec'17
Top 10 blog posts of 2017 illuminate top CIO goals

SearchCIO's most-read blog posts give a telling look at CIO goals this past year -- artificial intelligence, digital transformation, multicloud management.
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December 28, 2017 28 Dec'17
To work for us, AI virtual assistants need to speak, see like humans

For AI virtual assistants to become truly useful, they need to perfect natural language generation and image recognition, said Forrester's Julie Ask.
December 22, 2017 22 Dec'17
Book excerpt: Embracing agile to drive digital transformation

If there's one thing that CIO's have learned in recent years, it is that digital transformation is more than a buzzword. Embracing digital technologies has now become essential to successful ...
December 22, 2017 22 Dec'17
2017 tech events: The year in photos

In this end-of-year photo roundup, take a look back at some of the most notable moments from SearchCIO's coverage of 2017 tech events.
December 21, 2017 21 Dec'17
Tech execs sound off on 2018 enterprise IT trends

Eight tech execs dissect the big enterprise IT trends in 2018. Get their takes on AI, microservices, edge computing, IT metrics and customer service in the IoT age.
December 20, 2017 20 Dec'17
2017 cloud computing headlines show upside, hurdles for CIOs

Multi-cloud, the AWS outage and serverless computing all made their way into SearchCIO's most-read 2017 cloud computing headlines.
December 18, 2017 18 Dec'17
Training data for algorithms must be right, not just plentiful

Machine learning algorithms require training data -- and a lot of it -- to get the models working correctly. But more training data alone doesn't necessarily make for smarter algorithms, according ...
December 15, 2017 15 Dec'17
Net neutrality ruling requires measured, informed CIO response

After the net neutrality ruling, Forrester's Glenn O'Donnell has some advice for CIOs: "Don't freak out."
December 15, 2017 15 Dec'17
At AI World, 'black cat' problems and data mysteries abound

Dun & Bradstreet's chief data scientist explains why AI teams must accept that their intrepid data explorations may turn up ... nothing. Plus: Five AI 'vectors of progress.'
December 12, 2017 12 Dec'17
Customer success managers: Guides to client happiness

Customer success managers help clients define success -- then they help them get there, according to a software vendor employee who has the title.
December 12, 2017 12 Dec'17
Harvard IT exec: Take these seven cyberattack prevention steps now

Go ahead and check out cutting-edge software for airtight IT security, Harvard Business School's CTO says. But first, renew your focus on cyberattack prevention.
December 12, 2017 12 Dec'17
Big cities more resilient to job automation than small cities, according to new research

There's no doubt that job automation will disrupt the labor market. But while most of us talk about when, Iyad Rahwan is focused on a different question: Where? Rahwan, associate professor of media ...
December 08, 2017 08 Dec'17
Conversational commerce rudimentary but full of promise

Conversational commerce between a human and an artificial intelligence is immature and mostly brokered by the tech giants. That doesn't mean CIOs shouldn't put in their two cents.
December 06, 2017 06 Dec'17
Job searches reveal top skills for tech positions

A new report by jobs site Indeed shows skills in JavaScript library React are becoming critical to land jobs. Also important is cloud computing know-how.
December 05, 2017 05 Dec'17
What Intel's Bob Rogers looks for when hiring data scientists

Among the traits Intel's chief data scientist looks for when hiring data scientists is the ability to convert business goals into highly specific questions.
November 30, 2017 30 Nov'17
Shape Security's Blackfish designed to combat credential stuffing attacks

Credential stuffing doesn't often make the news, but it's a $10 billion a year problem, according to Shuman Ghosemajumder, CTO at Shape Security in Mountain View, Calif. The term describes the ...
November 30, 2017 30 Nov'17
Digital transformation strategies: Progress in telecom, banking

A new Ovum survey cites telecom and banking as the industries making the most progress in digital transformation, while also ranking big data and APIs as the top tech enablers.
November 28, 2017 28 Nov'17
AI meets the comments section, and the results aren't in yet

The comments section at the bottom of news stories, blogs and Instagram posts has become a place for incivility. Without the resources to monitor every single comment written, news organizations ...
November 21, 2017 21 Nov'17
How to win in the AI era? For now, it's all about the data

Deep learning pioneer Andrew Ng explains why data, not algorithms, gives companies a first-mover advantage in the current AI era. Plus: the four traits of an AI company.
November 21, 2017 21 Nov'17
A CIO lesson in the fast-fading distinction between Amazon and AWS

IT folks see Amazon and AWS and think retailer and cloud provider, but these powerhouses share a different view. What does their symbiosis say to CIOs?
November 17, 2017 17 Nov'17
A general tells CFOs what people want from leaders in crisis times

Times of crisis require certain leadership traits beleaguered business execs would do well to cultivate. That was the pitch from a retired general at the MIT Sloan CFO Summit.
November 17, 2017 17 Nov'17
Two innovators under 35 at the front lines of emerging tech

MIT Technology Review's annual list of Innovators Under 35 recognizes individuals who are tackling hard problems and making notable advances in the areas of AI, virtual reality, robotics and ...
November 16, 2017 16 Nov'17
Push for public, private sector cybersecurity cooperation continues

Efforts to establish public and private sector cybersecurity cooperation have stalled in recent years, but high-profile incidents could be turning the tide.
November 16, 2017 16 Nov'17
The uphill battle of beating back weaponized AI

AI experts at the recent EmTech conference in Cambridge, Mass., painted a frightening picture of weaponized AI.
November 14, 2017 14 Nov'17
Free course targets candidates for network engineering jobs

NexGenT is new to the IT boot camp field, so it's promoting itself, offering up a course that helps people prepare for IT careers. The fee? A $5 charity donation.
November 03, 2017 03 Nov'17
AI future is nigh, but enterprises are unready

The AI future is terrifying, terrific -- and companies are unprepared to exploit it. Also: Big tech testifies on 2016 election meddling; iPhone X privacy concerns.
November 03, 2017 03 Nov'17
Tim O'Reilly: The flawed genie behind algorithmic systems

The founder of O'Reilly Media explains how the algorithmic systems that power the world's most customer-pleasing companies reflect our humanity back to us -- for better or worse.
October 31, 2017 31 Oct'17
Machine learning's training data is a security vulnerability

Microsoft's Danah Boyd has a sobering message for CIOs: The data used to train machine learning algorithms is at risk.
October 31, 2017 31 Oct'17
2017 Gartner Symposium: A SearchCIO photo roundup

In this photo roundup, we chronicle the SearchCIO team's experience at the 2017 Gartner Symposium and highlight some key sessions and themes from the event.
October 27, 2017 27 Oct'17
Top technology trends will put CIOs, companies in warp-speed mode

Don't get too attached to those predictive models you've been churning out. In a few years, software will be calling the shots. Also: CIO salaries surging; first robot citizen.
October 27, 2017 27 Oct'17
Companies want explainable AI, vendors respond

Dispatch from the Strata Data Conference: The push for explainable AI is on, and companies like H2O.ai and Microsoft are looking to deliver.
October 26, 2017 26 Oct'17
Finding AI talent is almost impossible, so cultivate it

Let me guess. You want to find AI talent to build a self-thinking artificial intelligence platform that will revolutionize your business and catapult your organization to the forefront of your ...
October 20, 2017 20 Oct'17
Google Glass device finally finds a use case -- in the enterprise

Understand the problem first, then invent the technology -- unless you're Google and the technology is its Google Glass device. Also: KRACK attack, AlphaGo Zero, IoT security strategies on the rise.
October 20, 2017 20 Oct'17
On cloud-first policy, not all companies are equal

At Symposium 2017, Gartner contemplated IT's 'cloud-only' future, but an informal survey of attendees revealed that many enterprises have yet to adopt a cloud-first policy.
October 17, 2017 17 Oct'17
CIOs should lean on AI 'giants' for machine learning strategy

Components of AI, such as machine and deep learning, will be part and parcel of every enterprise. When devising a machine learning strategy, CIOs should think of it as the next wave of analytics.
October 16, 2017 16 Oct'17
McKinsey: You can't do enterprise AI without digital transformation

NEW YORK -- Hardly a day goes by without a prediction about how artificial intelligence will radically change our lives -- driving our cars, running errands, sucking up jobs. But what is the state ...
October 13, 2017 13 Oct'17
Kaspersky news, Equifax security hack push CIOs to trust no one

The Kaspersky news has IT pros pondering everything from the dystopia of zero-trust security to deliverance by blockchain. Also: Samsung CEO resigns; Google's $1 billion for training.
October 13, 2017 13 Oct'17
CTO Gerri Martin-Flickinger talks innovation at Starbucks

Innovation at Starbucks is served up in many forms. EVP and CTO Gerri Martin-Flickinger breaks down the coffee giant's latest technology investments.
October 13, 2017 13 Oct'17
Feature engineering headache disappears with deep learning

NEW YORK -- One of the biggest differences between machine learning and deep learning is the effort that goes into making the algorithms work. With machine learning, data scientists have to perform ...
October 06, 2017 06 Oct'17
Gartner Symposium 2017: Zen and the art of digital business

Companies doing digital projects aren't yet digital businesses, Gartner analysts warn. Deep thought may help. Also: Russia's NSA exploit; Facebook to open Virginia data center.
October 03, 2017 03 Oct'17
AWS cloud platform will share cloud computing heights, CEO Jassy says

The AWS cloud platform is No. 1 in the cloud market -- but it won't be the only one, chief exec Andy Jassy predicts. A few big vendors will fit into companies' multicloud strategies.
September 30, 2017 30 Sep'17
Forecast for more female tech leaders 'optimistic'

The demand for female tech leaders in IT organizations is high as more companies seek to expand diversity, says executive recruiter Eric Sigurdson.
September 29, 2017 29 Sep'17
Microsoft bets on topological qubits as future of quantum computing

Experts react to Microsoft's 'moonshot' claim on the future of quantum computing. Also: Wal-Mart joins Workplace; the Twitter-Russia connection.
September 29, 2017 29 Sep'17
Automat powers conversational marketing bot for L'Oreal

The new L'Oreal chatbot helps customers find the perfect gift -- and requires an enterprise-grade marketing stack to do so.
September 29, 2017 29 Sep'17
PreVeil touts easy-to-use data encryption software as key to IT security

What will it take for people to use encryption software as a matter of course? A Boston startup believes it's got the answer.
September 28, 2017 28 Sep'17
Coding school bets on scholarships to put more women in tech jobs

The Flatiron School, a coding boot camp in New York, is lowering tuition for aspiring female technologists. The goal: to get more of them into a male-centric field.
September 22, 2017 22 Sep'17
Google-HTC deal about conversational AI, a better Android OS

Welcome to the dawn of conversational computing. A big part of this week's Google-HTC deal is about building smartphones -- and other AI-powered devices -- that talk to us. Also: Facebook turns over Russian-linked ads.
September 21, 2017 21 Sep'17
GE's Predix platform bolstered by data, domain expertise

Immelt is out, Flannery is in -- but GE Digital continues its efforts to blaze a trail as the platform for industrial IoT.
September 18, 2017 18 Sep'17
What people want now: Data-driven insights

Saturated in tech, people want their governments to provide data-driven insights that can improve civic services, including better disaster management.
September 15, 2017 15 Sep'17
CIOs, ask not what Apple's iPhone X can do today, but what comes next

ARKit, neural engine, Face ID -- here's how CIOs should be looking at Apple's iPhone X. Also: Equifax sued, Microsoft and Intel's Confidential Compute, Samsung's $300M bet.
September 11, 2017 11 Sep'17
Three trends to keep top of mind when crafting an AI strategy

Gartner: The first step in forming an enterprise AI strategy is to look at how users are accessing apps in their personal lives. The end game? AI-enabled computing ecosystems.
September 11, 2017 11 Sep'17
Infographic: Critical components of DevOps success

Many organizations are still in the beginning stages of understanding and applying DevOps concepts and strategies, according to a Pink Elephant survey.
September 08, 2017 08 Sep'17
Data-driven decision-making in the face of catastrophe

Seeking better disaster management, governments strive to turn data insights into action. Also: The Equifax breach, Amazon's 'HQ2' and federal regs for driverless cars.
September 08, 2017 08 Sep'17
Initial AI projects should home in on pain points

The hype around AI has reached decibel levels so high that CIOs may wonder why their organizations haven't pulled off a bonafide AI project. Whit Andrews, analyst and AI agenda manager at Gartner, ...
September 07, 2017 07 Sep'17
Hurricane Harvey and the transformative power of commercial UAVs

LAS VEGAS -- For an example of the transformative role drones -- or unmanned aerial vehicles, as they're known in the industry -- will play across industries, just consider, said Michael Huerta, ...
September 07, 2017 07 Sep'17
Brian Krzanich: Drones plus AI will power the next data revolution

LAS VEGAS -- According to Intel CEO Brian Krzanich, if you want to see the makings of the next data revolution, all you need to do is look up. "Look up" at drones, that is, Krzanich told the ...
September 07, 2017 07 Sep'17
Gartner Catalyst conference keynote shows, tells IT what to build for next

The research outfit's conference for tech pros takes a novel storytelling approach to guide IT on building for a digital future.
August 31, 2017 31 Aug'17
Telecom ponders future amid surging cloud computing popularity

As cloud computing popularity climbs to ever-higher heights, one attendee to the Gartner Catalyst conference looks to the future.
August 30, 2017 30 Aug'17
Benefits of public cloud: Unilog's Google adoption

Unilog, an e-commerce platform provider, cites increased operational efficiency and faster customer onboarding among the benefits of Google Cloud adoption.
August 30, 2017 30 Aug'17
Many contours, many questions in developing a cloud strategy

IT professionals at the Gartner Catalyst conference seek to flesh out the technical and management details that make up their organizations' cloud plans.
August 30, 2017 30 Aug'17
Why your KPI methodology should use 'right brain' words

What's in a name? The power to make your KPIs actionable, according to BI consultant Mico Yuk, who has devised a KPI methodology she calls WHW.
August 28, 2017 28 Aug'17
Forrester: Go multicloud, ditch public cloud platform lock-in

A small public cloud platform market means low prices and innovation -- but going all-in with one vendor invites considerable risk, a report shows.
August 25, 2017 25 Aug'17
Information security market to grow; Walmart finds an ally in Google

With cyberattacks increasing in sophistication and data privacy laws such as the European General Data Protection Regulation set to go into effect in 2018, organizations should expect to see ...
August 23, 2017 23 Aug'17
A CIO vision of 'indiscriminate computing'

In the future, IT infrastructure will be so seamless, the business won't even know it's there. That's the CIO vision of David Giambruno.
August 22, 2017 22 Aug'17
AWS, Azure tie for top spot in 2017 Gartner ranking

The stellar scores of the top two cloud providers in this year's Gartner ranking reflect tremendous innovation, says analyst Elias Khnaser.
August 18, 2017 18 Aug'17
Oligopoly forms amid SaaS market consolidation

Large application vendors have essentially cornered the cloud CRM market, Forrester says, bringing more risks than rewards. But that doesn't mean CIOs should keep from the cloud.
August 08, 2017 08 Aug'17
Monsanto CIO ties AI investments to business outcomes

The 'decision science' center of excellence at Monsanto is outfitted and overseen by IT. It's also the heart of the company's data culture. CIO Jim Swanson explains.
August 07, 2017 07 Aug'17
Monsanto IT turns data into 'decision science,' CIO says

Machine learning helped Monsanto slash carbon emissions; 'decision science' is disrupting its business processes: CIO Jim Swanson talks digital upheaval with SearchCIO.
August 02, 2017 02 Aug'17
How to harness the collective intelligence of the enterprise

What is the collective intelligence of the enterprise and how can CIOs help their companies make it greater? MIT's Tom Malone has some suggestions.
July 31, 2017 31 Jul'17
Unpakt's platform business model offers a moving experience

Unpakt overcame an early chicken-and-egg challenge to create an online marketplace that let users view price quotes from multiple moving companies when planning a move.
July 31, 2017 31 Jul'17
Ship data to provider, switch on machine learning capabilities

CIOs who want machine learning capabilities first need to get oodles of data to the algorithms. Not to worry -- they can mail or truck it in.
July 31, 2017 31 Jul'17
Aflac CIO seized a CEO imperative to create an agile IT organization

Aflac's One Day Pay wasn't just about making it easier to pay out claims. It was also an opportunity to transform IT. Julia Davis explains in this SearchCIO video interview.
July 31, 2017 31 Jul'17
Aflac CIO Julia Davis talks about her four-year push to modernize IT

Julia Davis analyzes the balance between adapting legacy technology and replacing systems outright in this SearchCIO video interview.
July 28, 2017 28 Jul'17
No code platform: Verité manages big projects via Quick Base

Verité, a non-profit organization focusing on labor conditions in international supply chains, turned to a no code product to boost efficiency and manage complex projects.
July 27, 2017 27 Jul'17
GE's Jim Fowler embraces the 'chief automation officer' role

Jim Fowler, CIO at GE, wants the business to see him as a leader who is ready and willing to architect for the future.
July 27, 2017 27 Jul'17
GE CIO Jim Fowler talks about GE's digital thread

GE's digital thread connects the data and systems around processes, creating a path to more than $1 billion in productivity gains.
July 14, 2017 14 Jul'17
The kink in multicloud? Cloud software services built for lock-in

CIOs have been urged to assemble a panoply of cloud services to get the most out of cloud. Cloud software vendors make that hard to do.
June 30, 2017 30 Jun'17
To defend against today's threat environment, look to human immune system

Just as a healthy body can't dodge every bacterial infection that comes its way, so should a sound organization realize it cannot avoid getting hacked. That's how Michael Chertoff, former secretary ...
June 28, 2017 28 Jun'17
Digital transformation strategy: Four questions for the C-level

MIT Sloan's Jeanne Ross, speaking to an audience of CIOs, cited vision, action and architecture among the key components of a digital transformation initiative.
June 27, 2017 27 Jun'17
Howard Dresner aims to separate BI myth from reality

BI is not dead, says Howard Dresner -- but machine learning? It's definitely overhyped. He explains why and talks about his upcoming Real BI Conference in this SearchCIO podcast.
June 23, 2017 23 Jun'17
Uber CEO's exit puts spotlight on importance of company culture

Uber’s scandals underscore why corporate culture matters. Read about how CIOs can help their companies reinforce corporate values. Also: AI in 2020; job search by Google.
June 23, 2017 23 Jun'17
Celebrating historic roots, State Street endorses cloud for business

The investment bank has a private cloud; now it's evaluating offerings in the public cloud for business aims: new technology to improve customer services.
June 16, 2017 16 Jun'17
Will GE stay on digital path following CEO's departure?

GE CEO Jeffrey Immelt is stepping down after boldly paving the company's digital path. He stuck to his guns and CIOs should too. Also: Amazon to buy Whole Foods.
June 15, 2017 15 Jun'17
Measuring ROI for AI investments? Put on your venture capitalist hat

For all the intense interest in AI investments, the ROI for AI is not well-understood. Rather than make bad guesses, CIOs should treat AI projects like venture capital investments.
June 09, 2017 09 Jun'17
Digital transformation projects cry out for a human touch

Don't do digital for digital's sake, CIOs and industry observers say -- solve a business problem. Also: SoftBank grabs Boston Dynamics; Apple launches Siri-powered HomePod.
June 07, 2017 07 Jun'17
Wyndham, Omnicom CIOs improve business operations with tech finesse, people skills

IT chiefs discuss working to improve business operations -- one handed employees collaboration tools; another gave them control over their applications.
June 02, 2017 02 Jun'17
MIT CIO Symposium: Future-proof your organization from a hack attack

When Andrew Stanley received the email from PayPal, he knew immediately that something was amiss. There in the PayPal domain name, "under one of the a's" was a Turkish accent mark called a cedilla. ...
June 01, 2017 01 Jun'17
Data literacy in high demand; academia responds

Data literacy is at the heart of new computing programs at two of the country's premier private research universities. The Data Mill reports.
May 31, 2017 31 May'17
2017 MIT CIO Symposium in photos: A SearchCIO snapshot

SearchCIO's Instagram snapshot of the 2017 MIT CIO Symposium explores the major sessions and themes of the event.
May 31, 2017 31 May'17
Forging your digital path: Don't discount the power of slogans

Two award-winning CIOs talk about how they helped forge a digital path for their companies and, in the process, became partners to the business.
May 31, 2017 31 May'17
Workplace changes called for to place more women in IT jobs

CIOs and other executives discuss cracking the gender-diversity problem in IT at the recent MIT Sloan CIO Symposium.
May 30, 2017 30 May'17
Scripps Networks goes for the gold with digital content strategy for Millennials

Scripps Lifestyle Studios invents a digital content strategy for the Millennial crowd -- with "crowd" being the operative word.
May 30, 2017 30 May'17
Machine learning systems are a 'land rush' of opportunity for CIOs

Intelligent automation is more disruptive than predicted, and it's opening up a world of possibilities for CIOs. The Data Mill reports from the MIT Sloan CIO Symposium.
May 30, 2017 30 May'17
MIT researchers: Universal basic income premature and arguably counterproductive

CAMBRIDGE, Mass. -- Universal basic income, a monthly stipend given out by a government to help cover its citizens' basic needs, is getting a lot of attention as advances in automation exceed what ...
May 26, 2017 26 May'17
CIO doesn't play chief digital officer role at GE

At an event that emphasized the role the CIO plays in digital transformation, the IT chief at General Electric made clear what the CIO doesn't fill there: the chief digital officer role. "If you're ...
May 26, 2017 26 May'17
MIT CIO Symposium 2017 elucidates the digital playbook

IT leaders speaking at the MIT CIO Symposium 2017 reveal that a digital playbook is taking shape with elements that transcend industry, company size and age. Also: Hackers get into apps through subtitles.

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