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  • November 16, 2005 16 Nov'05

    IT job recruitment, staffing not a bigger problem for SMBs

    SMB IT recruitment tactics: What they can't pay in salaries, they make up for in flexibilitity, better working environment and job advancement opportunities.

  • November 15, 2005 15 Nov'05

    ERP Journey: A smooth launch

    Even with the best ERP product, a bad go-live event can result in lost invoices, information and customers. Fortunately, recovery is likely, unless you're the CIO.

  • November 15, 2005 15 Nov'05

    Extreme makeover: Data warehouse project edition

    When it comes to building a data warehouse, there's no need to reinvent the wheel, says guest columnist Rick Sherman.

  • November 10, 2005 10 Nov'05

    IT success: Do you know your ABCs?

    Prioritizing IT investments by the ABCs.

  • November 09, 2005 09 Nov'05

    IT projects: Straight talk can lead to clear channels

    A safe work environment lets employees make mistakes and learn from them.

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  • November 03, 2005 03 Nov'05

    CIOs factor ROA into budgets

    This week's CIO to-do list comes from Gartner's latest research into the minds of today's CEOs.

  • November 03, 2005 03 Nov'05

    CIO watercooler: October highlights

    Here's a roundup of the latest CIO comings and goings -- and headlines you might have missed.

  • November 02, 2005 02 Nov'05

    Five principles of program management

    Program management takes project management to a new level -- by taking into consideration how the project will affect the rest of the organization and other operational processes. In this month's column, James Champy offers five essential program ...

  • November 02, 2005 02 Nov'05

    Getting the most out of your IT consultants

    The key to finding the right IT consultants is to tap into multiple resources and build a cohesive team, according to one expert.

  • November 02, 2005 02 Nov'05

    Small businesses mull SAP Business One, All-in-One choice

    The head of SAP's product management for small businesses said there are questions to ask before deciding between SAP Business One and All-in-One software.

  • November 01, 2005 01 Nov'05

    Deutsche Bank looks offshore jobs to Russia

    A Deutsche Bank executive sings the praises of outsourcing jobs to Russia rather than India.

  • October 27, 2005 27 Oct'05

    Three Questions: Talk business to me

    Are you in an executive business school program? One expert says it's critical.

  • October 27, 2005 27 Oct'05

    Cardinals join VoIP league

    The St. Louis Cardinals will open the 2006 season with a new player on the team -- Internet Protocol telephony from SBC Communications and Cisco Systems

  • October 27, 2005 27 Oct'05

    Ten technologies to watch in 2006

    Gartner says CIOs should study these top technologies -- and be prepared to make investments next year.

  • October 26, 2005 26 Oct'05

    Eight steps to hiring an SMB IT consultant

    As your business grows, your information systems can become stretched to the limit. Hiring an IT consultant to keep your systems on track or up to date can help solve your problems, as long as you hire the right one. The range of expertise and cost ...

  • October 25, 2005 25 Oct'05

    Career building through compliance

    Compliance can be good for your career. Just ask this former DBA turned IT manager.

  • October 25, 2005 25 Oct'05

    Spyware Survey: Do users want Uncle Sam in this fight?

    In the final installment of our three-part series, users sound off on whether government should get more aggressive against spyware or get out of the way.

  • October 24, 2005 24 Oct'05

    A level 5 disaster recovery plan

    CIO Aline Ward learned that a successful disaster recovery plan relies on people -- not just processes.

  • October 20, 2005 20 Oct'05

    Five compliance questions to ask your CEO

    To avoid SOX trouble, every CIO should ask these five questions -- and every CEO should answer them.

  • October 20, 2005 20 Oct'05

    Spyware Survey: Squashing the pests in your PC

    In part 2 of our three-part series, users explain which weapons are best when they want to extract spyware from their network and keep it out.

  • October 19, 2005 19 Oct'05

    SearchSMB 50 profile: No squeaky wheels at WD-40

    At WD-40, strategic acquisitions and business/IT alignment drive streamlined order fulfillment and boost salesforce efficiency.

  • October 19, 2005 19 Oct'05

    Gartner's SMB guide to vendor management

    Behind all the hype about large vendors serving SMBs, small shops are still at a disadvantage. Here's a vendor management game plan for getting the most bang for your buck.

  • October 19, 2005 19 Oct'05

    Gartner: How to wow your CEO

    Talking to the CEO? Stop reporting IT metrics and start improving bottom lines. Get more Gartner tips here.

  • October 18, 2005 18 Oct'05

    Graying workforce endangers your mainframes

    IBM's recent efforts to help companies cope with an aging workforce weren't aimed directly at mainframe pros, but they are a big part of that graying population. What skills do young IT pros need that they're not going to learn in college?

  • October 18, 2005 18 Oct'05

    ISO standard boosts regulatory compliance

    Experts suggest companies refer to the guidelines in the revised ISO 17799 standard for help in meeting multiple compliance regulations.

  • October 14, 2005 14 Oct'05

    Why budget games don't add up

    Managers can be adept at playing budget games, such as setting goals easily surpassed to win a bonus. The problem: Such fictions lead to far-reaching consequences in your company. From Harvard Management Update.

  • October 14, 2005 14 Oct'05

    Why is Microsoft afraid of Google?

    In a few short years, Google has come a long way, simultaneously striking fear in the hearts of major players in the computer industry and also arousing their curiosity.

  • October 13, 2005 13 Oct'05

    CIO tenure numbers that surprise

    Tenure for CIOs is improving. More money to spend on IT and a growing appreciation of technology's role in business success might account for the lengthier stays.

  • October 09, 2005 09 Oct'05

    CIO plays The Apprentice

    A financial services company forges meaningful relationships between geeks and suits with a three-day contest that could have been scripted for TV's 'The Apprentice.'

  • October 07, 2005 07 Oct'05

    A Compliance Conversation: Computer Associates CCO

    Patrick Gnazzo was appointed senior vice president of business practices and chief compliance officer (CCO) at Computer Associates International Inc. in January. A former chief trial lawyer for the U.S. Department of the Navy and a United ...

  • October 05, 2005 05 Oct'05

    Performance dashboards aren't just for executives

    New customization features are making dashboard technology more common in cubicles -- not just corner offices.

  • October 05, 2005 05 Oct'05

    Putting business first at First Data

    First Data spends less than 4% of revenues on IT. How is it possible for this IT organization to operate successfully on such a small budget? Find out here.

  • October 05, 2005 05 Oct'05

    IM threats surge in September

    Instant messaging programs are becoming a favorite target among malicious code writers, according to one security vendor.

  • October 04, 2005 04 Oct'05

    DR plans hindered by poor communication

    Users at Storage Decisions discussed their strategies for coordinating an effective DR plan with their business managers.

  • October 01, 2005 01 Oct'05

    Don't let managers lead teams off the cliff

    Failure to protect project managers from company politics (and unrealistic goals) harms the bottom line.

  • September 29, 2005 29 Sep'05

    Louisiana to study plan for Internet voting post-Katrina

    Secretary of State office forms task force to study options such as voting kiosks proposed by the New Orleans CIO.

  • September 29, 2005 29 Sep'05

    Avaya offer vetoed, outed by CIO

    Ready for some football? A special offer reaches some CIOs, but experts advise watching the game at home.

  • September 28, 2005 28 Sep'05

    Investment in SOX compliance offers SMBs big benefits

    Compliance for SMBs is quite costly, but the operation and business benefits are well worth the investment.

  • September 28, 2005 28 Sep'05

    Offshore comparison shopping: Best buys abroad

    Gartner spells out why India rules -- and the research firm offers rules to follow when shopping for your offshore needs.

  • September 27, 2005 27 Sep'05

    India's looming IT labor crunch

    As demand for IT services continues to grow at 30% a year, some say the trained labor supply will soon run out. Then what happens?

  • September 27, 2005 27 Sep'05

    IT spending at midsized companies: How much does size matter?

    Do larger companies have an advantage over smaller ones in IT spending? The answer isn't what you think.

  • September 27, 2005 27 Sep'05

    New Orleans CIO: It was the wild, wild West

    New Orleans CIO Greg Meffert talks with SearchCIO.com about surviving Hurricane Katrina -- and trying to bring New Orleans back to life.

  • September 26, 2005 26 Sep'05

    New Orleans CIO: Katrina spurs Internet election

    New Orleans CIO Greg Meffert has initiated an Internet-voting project that will allow displaced residents to cast ballots in the next mayoral election.

  • September 21, 2005 21 Sep'05

    The five dimensions of BI tools

    Business intelligence (BI) tools have evolved over the years from simply delivering reports to leveraging advanced visualization techniques to quickly detect key patterns and trends. In his column, Wayne Eckerson discusses the evolution of BI.

  • September 21, 2005 21 Sep'05

    CIO Conversation: Mary Finlay

    Wireless technology will help connect doctors and patients without so much red tape, one hospital CIO says.

  • September 21, 2005 21 Sep'05

    SEC considers Sarbanes-Oxley delay for SMBs

    The SEC will consider recommendations that would push Sarbanes-Oxley compliance into 2007 for smaller public companies.

  • September 20, 2005 20 Sep'05

    Forbes CIO Forum: BTM can cut costs

    If you've got 930 IT projects and a CEO who wants them done yesterday, who you gonna' call? Some CIOs are dialing up a management framework called BTM.

  • September 15, 2005 15 Sep'05

    CIOs are from Venus, CEOs are from Mars

    When you talk, does your CEO listen? Forbes CIO Forum panelists offer practical advice on how to get your message heard.

  • September 15, 2005 15 Sep'05

    CVS writes prescription for successful systems integration

    When CVS integrated systems from nearly 1,300 Eckerd drugstores in the four months after it acquired the company, it required constant communication and cross functional teams.

  • September 08, 2005 08 Sep'05

    CIOs: More jobs on the way

    A new survey shows an uptick in hiring for the fourth quarter, with some regions and skill sets leading the pack.

  • September 07, 2005 07 Sep'05

    ERP vendor vetting: On and off the road

    Someone once said, "You are never as well fed as when you're an ERP prospect," and I have the increased waistline to prove it. I feel like the fatted calf.

  • September 07, 2005 07 Sep'05

    CIO warning: Don't make decisions alone

    A decade ago, as a vice president at a Fortune 500 financial corporation, I was part of a team that pitched a project management software implementation to the CIO. I'd already come to the conclusion that this project was a bad idea with a capital B...

  • September 06, 2005 06 Sep'05

    Katrina: IT lessons in disaster recovery

    SCP Pool Corp. CIO Tim Babco is among those executives whose disaster recovery plan stayed one step ahead of Hurricane Katrina.

  • September 06, 2005 06 Sep'05

    ERP: The beginning

    Editor's Note: Selecting an ERP system is one of the most challenging projects a CIO performs. Les Johnson, CIO at a western wholesale electrical distributor, is going through that process. In this and the coming months, Les will chronicle his ...

  • September 01, 2005 01 Sep'05

    Disaster recovery: Worst possible scenarios

    CIO John O'Brien survived an earthquake, and now he makes sure his DR plan can go the distance.

  • August 31, 2005 31 Aug'05

    State of the public CIO

    Jobs for city and state CIOs are super competitive, full of perks -- and require a real knack for justifying every dollar spent.

  • August 30, 2005 30 Aug'05

    VoIP for SMBs: Cutting edge and cutting costs

    Thinking of VoIP? So is everybody else. Yankee Group offers some pointers for cutting through the hype.

  • August 30, 2005 30 Aug'05

    Product roundup: New Windows view for SMBs

    Here's a collection of this week's product and service announcements for small and midsized companies.

  • August 30, 2005 30 Aug'05

    No love lost for this indicted spyware maker and these buyers

    Modified private-detective program used to nab cheating mates leads to arrests for computer hacking.

  • August 25, 2005 25 Aug'05

    Spotlight turns to chief compliance officers

    Move over, ethics officers. New chief compliance officers have fancy law degrees, hefty salary demands – and a seat in the boardroom.

  • August 24, 2005 24 Aug'05

    Audit Trail: Sifting through an audit

    Compliance can be complicated, for sure. But there are common trouble spots you can avoid to make your next audit less painful than your last.

  • August 23, 2005 23 Aug'05

    IT primer: Wireless A-Z

    Wireless seems to have more obscure acronyms than any other area of technology. This article explains the technologies behind the most important wireless acronyms.

  • August 23, 2005 23 Aug'05

    Five things you should know about BI tools

    Most executives understand the benefits of rolling out business intelligence (BI) to all workers in the enterprise. But they may not be prepared for a common set of problems that almost all BI projects bring.

  • August 17, 2005 17 Aug'05

    Is it time for a VoIP firewall?

    Some say enterprises may soon need a special firewall to thwart the malicious hackers, spoofers and other threats that can imperil VoIP and other SIP-related communications.

  • August 17, 2005 17 Aug'05

    A balanced scorecard approach to measure customer profitability

    Amid a slew of IT talk, it's easy to lose sight of the ultimate objective: to make a profit from selling products and services. Here's a new metric to help judge your success.

  • August 17, 2005 17 Aug'05

    Decision rights: Who gives the green light?

    Who gets the last word in your organization? Can you put a stamp of approval on projects without getting the CEO to weigh in? Find out what experts say about key decision making.

  • August 17, 2005 17 Aug'05

    IT projects benefit from an outside vantage

    IT pros have to wear many hats when it comes to major projects, but consultants can make it easier. Find out what services are out there and how to hire the best one for a project.

  • August 11, 2005 11 Aug'05

    Six steps to operational innovation

    Schneider National provides a study on how focusing on just the right capabilities can lead to greater success than ongoing internal innovation. From Harvard Management Update.

  • August 10, 2005 10 Aug'05

    SMB product roundup: Google, Yahoo tailor offerings

    Here's our weekly roundup of the latest products and services designed specifically for the midmarket.

  • August 10, 2005 10 Aug'05

    Tips for managing offshore vendors

    The global outsourcing scene has changed, and CIOs need to rewrite the rules when it comes to choosing and managing vendors.

  • August 10, 2005 10 Aug'05

    VoIP right for single-site call centers

    While most of the benefits of VoIP seem to center around multiple-site call centers and remote agents, there are advantages for smaller shops, too.

  • August 04, 2005 04 Aug'05

    Outsourcing journey starts with 'Why?'

    Why outsource? CIOs should know precisely why their company is a candidate for outsourcing before they vote on a vendor.

  • August 04, 2005 04 Aug'05

    CIO in action: Leaving a legacy

    Austin Energy CIO Andres Carvallo tells CIOs how to lead an IT revolution.

  • August 04, 2005 04 Aug'05

    Microsoft? Maybe. SMBs have email options

    Microsoft Exchange isn't the only email option for SMBs. In fact, there are many low-cost email alternatives that offer a lot for a little.

  • August 04, 2005 04 Aug'05

    Should Michael Lynn have kept his mouth shut?

    Responsible disclosure is again the hot topic as the infosecurity community debates whether a Black Hat presenter should have divulged a potentially catastrophic flaw.

  • August 01, 2005 01 Aug'05

    GM taps Sun for SOA development

    General Motors plans to build a service-oriented architecture using the Sun Java Enterprise System.

  • July 28, 2005 28 Jul'05

    Wireless security: Why such a bad rap?

    The state of WiFi security might not be as bad as you think. If you listen to panelists at the CIO Decisions conference, wireless security isn't an oxymoron.

  • July 28, 2005 28 Jul'05

    CIO makeover: Nine questions you should ask

    We're not talking about a Brooks Brothers suit. These are the types of skills the 21st century CIO needs in order to thrive.

  • July 28, 2005 28 Jul'05

    Making it through the M&A minefield

    Unless you want angry shareholders at your door, IT must play an integral part in a merger or acquisition. Find out how CIOs and other technology leaders can help avert M&A mayhem.

  • July 28, 2005 28 Jul'05

    Delta CIO: Buckle up before turbulence strikes

    Former Delta Air Lines CIO Curtis Robb kicked off the CIO Decisions conference by telling 200 conference attendees to run IT like there's no tomorrow.

  • July 28, 2005 28 Jul'05

    Missing links: CIOs tee off

    We open up our reporters' notebooks to share some amusing highlights from this week's CIO Decisions conference at Pebble Beach.

  • July 27, 2005 27 Jul'05

    Vertical Views: Midsized manufacturers grow with globalization

    Watts Water Technologies Inc. was a provincial company for nearly a century. But that changed when the North Andover, Mass.-based manufacturer launched an aggressive global push in the 1980s. Today, China has become an indispensable part of the $860...

  • July 26, 2005 26 Jul'05

    Server consolidation benefits include lower TCO

    While administrative and support costs raise your total cost of ownership, simple server consolidation can lower TCO.

  • July 21, 2005 21 Jul'05

    Step 06: Be honest about your abilities

    Managing a successful IT Project isn't just a technical and organizational issue. It's about managing people. Poor communication, internal politics, poor teamwork, lack of management support and poor planning are the primary reasons that projects ...

  • July 21, 2005 21 Jul'05

    Step 09: Communicate early and often

    Managing a successful IT Project isn't just a technical and organizational issue. It's about managing people. Poor communication, internal politics, poor teamwork, lack of management support and poor planning are the primary reasons that projects ...

  • July 21, 2005 21 Jul'05

    Step 08: Assemble the best team you can

    Managing a successful IT Project isn't just a technical and organizational issue. It's about managing people. Poor communication, internal politics, poor teamwork, lack of management support and poor planning are the primary reasons that projects ...

  • July 21, 2005 21 Jul'05

    Step 12: Know when to ask for help

    Managing a successful IT Project isn't just a technical and organizational issue. It's about managing people. Poor communication, internal politics, poor teamwork, lack of management support and poor planning are the primary reasons that projects ...

  • July 21, 2005 21 Jul'05

    Step 04: Own the planning process

    Managing a successful IT Project isn't just a technical and organizational issue. It's about managing people. Poor communication, internal politics, poor teamwork, lack of management support and poor planning are the primary reasons that projects ...

  • July 21, 2005 21 Jul'05

    Step 03: Clear goals and achievable, objective deliverables

    Managing a successful IT Project isn't just a technical and organizational issue. It's about managing people. Poor communication, internal politics, poor teamwork, lack of management support and poor planning are the primary reasons that projects ...

  • July 21, 2005 21 Jul'05

    Step 01: Identify sponsors and stakeholders

    Managing a successful IT project isn't just a technical and organizational issue. Here are the 12 keys to project management success.

  • July 21, 2005 21 Jul'05

    Step 05: Establish a methodology

    Managing a successful IT Project isn't just a technical and organizational issue. It's about managing people. Poor communication, internal politics, poor teamwork, lack of management support and poor planning are the primary reasons that projects ...

  • July 21, 2005 21 Jul'05

    Step 07: Make sure you have the resources to do the job

    Managing a successful IT Project isn't just a technical and organizational issue. It's about managing people. Poor communication, internal politics, poor teamwork, lack of management support and poor planning are the primary reasons that projects ...

  • July 21, 2005 21 Jul'05

    Former SEC chair is SOX fan -- with exceptions

    On the third anniversary of the 2002 Sarbanes-Oxley Act, former SEC chairman Arthur Levitt praises SOX but admits it needs some fixing.

  • July 21, 2005 21 Jul'05

    Step 11: Keep your deliverables in mind

    Managing a successful IT Project isn't just a technical and organizational issue. It's about managing people. Poor communication, internal politics, poor teamwork, lack of management support and poor planning are the primary reasons that projects ...

  • July 21, 2005 21 Jul'05

    Step 02: Get a champion in top management

    Managing a successful IT Project is about managing people. Here are the twelve keys to project management success.

  • July 20, 2005 20 Jul'05

    CSI Survey: Financial impact of some security breaches skyrockets

    Highlights include a six-fold increase in costs related to unauthorized access.

  • July 20, 2005 20 Jul'05

    Product roundup: Alas, iSeries and Fortune 1,000 tools for SMBs

    Here's our collection of this week's product and service announcements for small and medium-sized companies.

  • July 20, 2005 20 Jul'05

    What does HP's shake-up mean to you?

    Small shops need to pay special attention to big changes at Hewlett-Packard.

  • July 20, 2005 20 Jul'05

    HP CIO has Superman role to play

    New Hewlett-Packard CIO Randy Mott gets a $15 million compensation package -- and a set of hero-sized problems.

  • July 19, 2005 19 Jul'05

    CIO career corner: Singer to leave Target

    Target Corp. CIO Paul Singer, a 20-year veteran of the retail giant, will soon retire.

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