• July 18, 2007 18 Jul'07

    With project portfolio management, city CIO saves big bucks

    CIO Tom Freeman used project portfolio management to save $650,000 and break down silos between city departments.

  • July 10, 2007 10 Jul'07

    Compliance, security take managing log data to next level

    One bank turned to log management and intelligence technology to satisfy regulatory auditors. But it's not just about the compliance, experts say.

  • July 05, 2007 05 Jul'07

    Managing mobile computing policies

    Many organizations rely heavily on mobile workers, such as sales and technical support staff members who bring in revenue and keep customers satisfied. According to industry experts, the first step in mobile computing success is to create and ...

  • July 05, 2007 05 Jul'07

    Offshoring: Improved processes now more of a draw than cost savings

    At the CTO Leadership Forum held recently in New York, CIT Group CIO Michael Baresich said wage savings is less of a driver in offshoring than it used to be. Maturing markets are offering CIOs other opportunities.

  • July 03, 2007 03 Jul'07

    IBM targets small firms with sized-down, affordable blade servers

    Some vendors have offered blade servers to the midmarket, but with BladeCenter S, IBM has developed blade technology that small businesses can afford and support.

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  • July 03, 2007 03 Jul'07

    BPM takes root, but still an adjustment for many

    Experts agree that business process management (BPM) is a good practice, but say it can be tough to make happen if the people within your organization are more data-focused than process-focused.

  • June 28, 2007 28 Jun'07

    Best Buy age discrimination suit signals bigger issue for IT

    Best Buy's recent settlement of an age discrimination suit seems especially timely, as concerns mount about how to handle the aging IT worker.

  • June 22, 2007 22 Jun'07

    Branding drives Volvo, FedEx and CIOs

    In a tough job market, CIOs have to differentiate themselves from the rest of the pack. A CIO coach recommends identity branding.

  • June 21, 2007 21 Jun'07

    ITIL framework finds new stakeholders with V3

    In his latest column, Brian Johnson reviews the evolution of ITIL and how the focus of the latest version is attracting more nontraditional stakeholders and a stronger need for executive support and group participation.

  • June 19, 2007 19 Jun'07

    ITIL tough but worth it, says midmarket telco firm

    Just another process? Perhaps. But for one firm, going from no process to being process-centric turned it into a well-tuned IT organization.

  • June 14, 2007 14 Jun'07

    Project managers top CIOs' must-have list

    Historically, project managers were a luxury most midmarket companies couldn't afford -- and thought they could do without. But now a growing number of CIOs say without a project manager, why bother?

  • June 13, 2007 13 Jun'07

    'Unlearning' key to success for CIOs

    The CIO for Special Olympics International expounds on the CIO's "call of destiny." The "CEO mountain" is moving to the CIO.

  • June 07, 2007 07 Jun'07

    Vendors duke it out over open source 'forking'

    To protect their interests, some vendors are making it difficult for other vendors to reuse their technology -- but they're still calling themselves open source. Experts are divided over whether this apparent diluting of open source is a problem.

  • June 07, 2007 07 Jun'07

    Risk management staffing isn't always part of IT

    Staffing is a critical part of any risk management plan. And although much of the risk any company manages surrounds its IT function, the people who keep the databases humming shouldn't be the same ones who assess those threats, experts say.

  • May 30, 2007 30 May'07

    ITIL V3 a 'substantial update' in approach to IT services

    The new and expanded ITIL v3, released today, aims to put the emphasis where it belongs: on the business. CIOs especially should take notice.

  • May 29, 2007 29 May'07

    Sarbanes-Oxley compliance costs drop, better processes credited

    A new survey found that Sarbanes-Oxley compliance is getting cheaper. Technology is a big part of it, experts say.

  • May 24, 2007 24 May'07

    SEC makes good on promise to clarify guidance on Sarbanes-Oxley Act

    The Securities and Exchange Commission (SEC) makes good on long-promised new guidance for the bugaboo of Sarbanes-Oxley, Section 404.

  • May 23, 2007 23 May'07

    Green computing slow to take hold in U.S. businesses

    Just about every business wants to be environmentally friendly, but being green isn't cheap and it isn't necessarily easy -- or is it?

  • May 22, 2007 22 May'07

    Forrester: Seven things to tell your CEO over coffee

    Forrester Research gives some conversation starters for your next coffee klatch with the CEO.

  • May 18, 2007 18 May'07

    The hot acquisition for IT companies? An Internet advertising agency

    Microsoft digs deep to pay its way into the lucrative online advertising business.

  • May 16, 2007 16 May'07

    SMB SaaS sales robust, but holdouts remain

    Are SMBs really that into Software as a Service (SaaS), or are vendors and analysts pushing it when they say SaaS is taking the market by storm?

  • May 16, 2007 16 May'07

    Tech skills not so important anymore, say CIOs

    New polling data shows CIOs want more project management competency from employees and better so-called soft skills.

  • May 10, 2007 10 May'07

    Risk management: Think policy first, technology second

    Auditor on your tail? Gartner analysts have six hot technologies that'll impress the inspector -- but with one caveat: Have good policies in place before you buy.

  • May 09, 2007 09 May'07

    Sarbanes-Oxley 404 exemption defeat means status quo for SMBs

    The U.S. Senate snuffed out a Republican-led effort to loosen Sarbanes-Oxley compliance rules for SMBs. Some experts dismiss the 62-35 vote as political posturing. The real deal will come from the SEC and the PCAOB, promised SEC Chairman Christopher...

  • May 08, 2007 08 May'07

    CIOs struggle with open source governance, cite lack of tools

    Open source software is running amuck because IT managers can't find the right tool to get their heads around the hundreds, sometimes thousands, of downloads within their networks.

  • May 08, 2007 08 May'07

    Sarbanes-Oxley advice for smaller public companies

    Smaller public companies have had more challenges when it comes to preparing for Sarbanes-Oxley. James Champy offers some tips for those trying to do more with less in achieving compliance.

  • May 03, 2007 03 May'07

    CIOs become teachers, shape new IT talent

    With enrollment in computer science programs down, CIOs must work with universities to make sure graduating students have the skills they need.

  • May 02, 2007 02 May'07

    Storage: SMBs need more than cheap hardware

    If you're going to buy enterprise-class storage hardware, make sure you've got the resources to manage it.

  • May 01, 2007 01 May'07

    Business execs undercut value of disaster recovery planning

    A new survey suggests that business executives do not consider business continuity planning as crucial to a company's success as IT executives do. Upshot: No buy-in; no budget.

  • April 26, 2007 26 Apr'07

    Real estate management pain points an IT issue

    Managing the real estate leases of 6,300 stores would have driven a lesser man to the edge. But when CIO Joshua Jewett automated the process it gave way for continued growth -- as well as cost savings.

  • April 25, 2007 25 Apr'07

    Symantec enters SaaS market with an eye on SMBs

    Symantec's forthcoming Symantec Protection Network will offer SaaS products to small and medium-sized businesses.

  • April 24, 2007 24 Apr'07

    Google targets MS Office users with PowerPoint-like app

    Google Inc. has added a PowerPoint alternative to its suite of Web-based office productivity tools. Will SMBs toss out Microsoft Office?

  • April 11, 2007 11 Apr'07

    Application maintenance colossal pain point for SMBs

    Forrester Research found that SMBs tend to apply "Band-Aids" rather than fix problems when their application maintenance groups start to falter.

  • March 29, 2007 29 Mar'07

    HP sees green in energy efficiency

    Can a company that has spent years contributing to the problem lead the way to energy efficiency in IT areas -- and make a bundle doing it? HP announces its intention to do just that.

  • March 28, 2007 28 Mar'07

    CIOs not making time for business continuity planning

    Company culture and lack of management support are preventing many firms from planning for downtime or disaster.

  • March 22, 2007 22 Mar'07

    Dow in China: IT builds pathway to Asian workforce

    Dow is training an elite workforce in China that it fully expects to rise to the uppermost ranks of the company. The starting point is an IT center in Shanghai. But does it make sense? One analyst, at least, is skeptical.

  • March 21, 2007 21 Mar'07

    ITIL: Not just for bookworms

    The IT Infrastructure Library, or ITIL, is bringing law and order to the Wild, Wild West of IT services delivery.

  • March 08, 2007 08 Mar'07

    Winning the IT labor battle in the 'age of the worker'

    The retirement of the baby boomers and a decline in computer science majors means CIOs must find creative ways to attract and keep a high-quality staff.

  • March 07, 2007 07 Mar'07

    HP unites on SMB strategy

    Despite a stronghold on the midmarket, Hewlett-Packard is solidifying its SMB strategy in an attempt to garner a bigger portion of the pie.

  • March 06, 2007 06 Mar'07

    Wi-Fi way to shrink digital divide, say big-city CIOs

    The CIOs of Chicago, Seattle and San Francisco talk about the goals of their high-profile municipal Wi-Fi projects and the challenges they faced along the way.

  • March 01, 2007 01 Mar'07

    BPM mind shift drives innovation

    Great innovation often fails because of poor execution. But experts say BPM may be the key to staying the course.

  • February 28, 2007 28 Feb'07

    A business performance management primer

    Call it BPM, corporate performance management or enterprise performance management. Whatever the name, it's a technology strategy every CIO should be using.

  • February 27, 2007 27 Feb'07

    Green Grid tackles how to measure power usage

    The Green Grid opens for business, with a charter, a high-powered board and an invitation to others to get behind the cause.

  • February 21, 2007 21 Feb'07

    Gartner to CIOs: Change the world, don't automate it

    Rather than driving a strategy focused on continuous improvement, CIOs need to be thinking about how they can use IT to give their employers that competitive edge.

  • February 21, 2007 21 Feb'07

    IT job rotation rare, but critical for business alignment

    Giving up good employees to other business units within an organization has likely soured more than a few managers, but experts say CIOs concerned about staffing should seriously consider formal IT job rotation programs.

  • February 20, 2007 20 Feb'07

    PR firm grows up with IT Service Management

    As his company grew, the director of technology at a midsized PR firm realized his company's ad hoc approach to IT Service Management needed an upgrade.

  • February 20, 2007 20 Feb'07

    Business intelligence lifts revenue at Ontario ski resort

    A Winter's Tale: Blue Mountain Ski Resort is using a cool business intelligence tool for everything from changing how it pays ski instructors to adjusting room rates and scheduling housekeepers.

  • February 15, 2007 15 Feb'07

    A booming job market means headaches for CIOs

    New research shows that IT salaries are growing at a faster rate than any time this decade. With a shrinking talent pool and expanding headcounts, CIOs are scrambling to hire new staff and to hold on to those they already have.

  • February 08, 2007 08 Feb'07

    EMC appeases shareholders with VMware IPO

    EMC's plan to sell 10% of VMware through an IPO will create some capital for VMware's future growth, but it will also make shareholders feel better about EMC's stagnant stock price.

  • February 08, 2007 08 Feb'07

    IT waiting until last minute to push out DST patch

    Businesses that wait until next month to push out the DST patch will probably be just fine. But experts warn it's best to do it sooner than later in case you encounter glitches.

  • February 02, 2007 02 Feb'07

    Change management: A better starting point for ITIL

    Many IT organizations begin their ITIL implementations using the incident management module. However, industry expert Brian Johnson suggests that starting with change management instead can actually help improve alignment and add more value to the ...

  • February 02, 2007 02 Feb'07

    Dell has tall order to meet as CEO Rollins is canned

    Kevin Rollins has resigned as CEO of computer giant Dell. Founder and former CEO Michael Dell is stepping back up to the plate.

  • February 01, 2007 01 Feb'07

    CIOs: Monitoring employees thwarts Internet abuse

    CIOs are increasingly deploying Web filtering and content monitoring tools to keep their networks safe from malware. Big Brother may be watching, but CIOs say too bad -- it's working.

  • January 24, 2007 24 Jan'07

    Vendors-turned-open source rally round midmarket

    Software developers trying to improve their competitive edge by taking their products open source means CIOs will have more flexibility when they shop for software.

  • January 23, 2007 23 Jan'07

    Offline SaaS applications on the rise

    As more companies rely on a mobile workforce, SaaS vendor apps are heeding the call. A growing number are offering offline clients that can synchronize with online SaaS applications, allowing your workers to work anywhere, anytime.

  • January 18, 2007 18 Jan'07

    Top IT execs could take heat for TJX breach

    Experts say senior IT executives at TJX are most likely on the hot seat today after the retail giant revealed Wednesday a massive computer security breach.

  • January 17, 2007 17 Jan'07

    ERP implementations may fall short for hasty SMBs

    Researchers say small companies are making a mistake if they focus on speed of implementation with an ERP system. At least one small manufacturer says speed is inevitable when you're small.

  • January 17, 2007 17 Jan'07

    Key to IT alignment: Know your place

    What kind of IT organization are you? Do you offer strategic value or deliver on business requests? Industry expert Paul Gillin discusses how IT organizations can successfully define themselves in a way that best matches the needs of the business.

  • January 10, 2007 10 Jan'07

    Multilingual website a competitive requisite in global economy

    The global economy is spurring companies to make Web sites in many languages. Translation is the name of the game. CIOs take note: IT will be called on to play.

  • January 09, 2007 09 Jan'07

    Trojans target online gamers, put businesses at risk

    Chances are you've got employees playing online games at work. But they're not just wasting time -- they're also putting your systems at risk.

  • January 09, 2007 09 Jan'07

    Intellectual property: Six considerations to safeguard your assets

    Protecting your intellectual properties is a timely and ongoing process. Security expert Gary Miliefsky offers advice on how to assess and safeguard your company's most valuable assets.

  • January 01, 2007 01 Jan'07

    Do's and don'ts for effective configuration management

    Companies implementing a configuration management process should review the general guidelines and best practices put together by ITIL consulting firm Pink Elephant.

  • December 19, 2006 19 Dec'06

    Sarbanes-Oxley 404 deadline extended for the smallest public companies

    The U.S. Securities and Exchange Commission gave small public companies a little breathing room on SOX compliance, extending a key deadline on requirements mandated by Section 404.

  • December 14, 2006 14 Dec'06

    The VoIP migration dilemma

    Looking for a VoIP system on eBay? It's not as crazy as it sounds, and neither are some of these other tips to keep in mind when migrating to VoIP.

  • December 14, 2006 14 Dec'06

    Call center sourcing: Get it right

    Are your internal and external customers satisfied with the service they're receiving from your call center and help desk? In his monthly column, James Champy offers advice for successfully running a help desk and call center.

  • December 06, 2006 06 Dec'06

    Nationwide Insurance swaps servers for virtualized mainframes

    By virtualizing hundreds of servers on a pair of IBM mainframes, a national insurance company saved millions of dollars and halted server sprawl.

  • November 30, 2006 30 Nov'06

    Power outage brightens Las Vegas utility's outlook on virtualization

    It took a three-day power outage to prove to employees at the Las Vegas Valley Water District that their network administrators were right to install virtualized servers. Now, virtualization is an integral part of the utility's DR plan.

  • November 29, 2006 29 Nov'06

    Gartner: Existing business continuity plans will fail in a pandemic

    Existing business continuity plans will not protect a company during an avian flu pandemic, says a Gartner analyst. Business continuity plans assume a geographically specific disaster, while a pandemic will strike everywhere nearly simultaneously.

  • November 27, 2006 27 Nov'06

    RSS news feeds can ease email burden

    RSS can get you out of that email whirlwind and it's one way to simplify IT project management and communication.

  • November 22, 2006 22 Nov'06

    Sports cars, yacht part of CA's suit against Kumar

    CA sued former chairman and convicted criminal Sanjay Kumar for the $14.9 million it says it spent on his legal defense. In its efforts to recoup the money, the company also asked to use as security many accoutrements enjoyed by Kumar, should he ...

  • November 21, 2006 21 Nov'06

    Virtualization: SMBs go all the way

    Research shows larger companies are more willing to experiment with virtualization. But smaller companies, if they give it a chance, are more likely to take full advantage of it. Once SMBs give in, they go all the way.

  • November 21, 2006 21 Nov'06

    A 13-hour power outage puts disaster recovery plan to the test

    When a blown electrical transformer left his data center in the dark and 30% of his company's employees cut off from their offices, CIO Richard Ridolfo put his new disaster recovery plan to the test.

  • November 09, 2006 09 Nov'06

    CIOs slowly embracing SaaS

    CIOs who fail to adopt SaaS could face backlash from users who are already adopting it in droves.

  • November 07, 2006 07 Nov'06

    Eclipse platform emerges as a major SOA player

    Eclipse and SOA have emerged in this decade. As Eclipse marks the fifth anniversary of its first open source download, it also looks forward to a major SOA tool release.

  • November 02, 2006 02 Nov'06

    Wireless standards abound: WiMAX, EV-DO, VoIP

    The lack of next-generation wireless standards has created not only confusion, but also cutthroat competition and amazing opportunities for WiMAX, EV-DO, VoIP and more.

  • November 02, 2006 02 Nov'06

    Secure access and simplicity -- a balancing act that pays off

    Securing $5 billion worth of investment portfolios while allowing easy access for customers and partners are just a few of the challenges investment firm Financial Engines meets -- while keeping up with compliance standards.

  • November 02, 2006 02 Nov'06

    IAM deployment snapshot

    Blue Cross and Blue Shield of Kansas City had a list of requirements and projected costs for its identity and access management project. Here's the details.

  • November 02, 2006 02 Nov'06

    The road to innovation is a bumpy ride

    What's the saying? The road to IT purgatory is paved with good intentions. A solid roadmap can help your company move from a mere success story to innovation central.

  • November 01, 2006 01 Nov'06

    Encryption: Mobile devices an afterthought

    Experts and IT executives agree that encryption is the best way to protect data on mobile devices. But too few companies are actually deploying this critical technology.

  • November 01, 2006 01 Nov'06

    In IT, better to be a big fish in a small pond

    Not everyone aspires to work for an enterprise organization. In fact, a new survey suggests that IT managers at smaller companies may be generally more satisfied with their jobs.

  • November 01, 2006 01 Nov'06

    Mobile device encryption: A best practice that no one uses

    Experts and IT executives agree that mobile device encryption is the best way to protect data. But too few companies are actually deploying this critical technology.

  • October 31, 2006 31 Oct'06

    Five ways to improve your budgeting process

    The budgeting process is often a very stressful time for IT executives, especially as they face continuing cost pressures and a need to show business value for their technology investments. Columnist James Champy offers advice on how to make ...

  • October 26, 2006 26 Oct'06

    Web 2.0: Just another technology?

    Wikis, blogs and other social networking technologies are all the talk, as is the generation gap for CIOs. But is this a real threat to CIOs, or just another issue to delegate?

  • October 26, 2006 26 Oct'06

    ID and access management: Just say yes

    Implementing an identity and access management system begins with the executive approval process. Joel Dubin offers detailed steps to winning over your CEO and CFO with ROI benchmarks.

  • October 24, 2006 24 Oct'06

    IT execs eager to exploit Web 2.0 wave

    What good is a blog if no one reads it? IT managers find out and begin to make blogging and other Web 2.0 tools a more strategic part of their business.

  • October 12, 2006 12 Oct'06

    CIOs in turf wars over business process outsourcing

    Business process outsourcing is the fastest-growing segment of the outsourcing market -- and that spells trouble for CIOs.

  • October 04, 2006 04 Oct'06

    Costs drive SMBs to wireless, bundled services

    Small to midsized firms attempting to upgrade communication services find the only vendors who can service them are the large, more expensive providers.

  • September 28, 2006 28 Sep'06

    Lack of virtualization know-how resulting in failed projects

    Implementing virtualization technology can be costly and painful -- even more so if your IT staff can't grasp the skills necessary to deploy and manage it.

  • September 27, 2006 27 Sep'06

    ISCSI gets boost from InfiniBand

    The speedy InfiniBand protocol has already gained popularity in some bleeding-edge storage systems; a new spec will now standardize connection to iSCSI storage.

  • September 27, 2006 27 Sep'06

    Advice: Plotting your way up the executive ranks

    Gregory Smith, author of "Straight to the Top: Becoming a World-Class CIO" and CIO of the World Wildlife Fund, talks about his carefully plotted route to the executive ranks and offers some tips for aspiring CIOs.

  • September 21, 2006 21 Sep'06

    Five steps to creating an ITIL-friendly corporate culture

    Achieving ITIL success is just as much about people as it is about technology. ITIL expert Brian Johnson offers advice on how to get employees to positively embrace a new ITIL culture.

  • September 20, 2006 20 Sep'06

    HP redefines storage simplicity with All-in-One device

    HP's new All-in-One device lets users migrate data from a direct-attached Exchange server to networked storage in 10 steps. Experts say it could radically change storage for SMBs.

  • September 20, 2006 20 Sep'06

    CIO advice: It's OK to fail

    Many CIOs don't take risks because they're afraid of failure. Failure is good, says one CIO. Without failure, you can't innovate.

  • September 13, 2006 13 Sep'06

    Dell defends Rollins, vows company turnaround

    In an attempt to stave off criticism that Dell failed to keep up with the competition, company execs pledge change -- with CEO Kevin Rollins still at the helm.

  • September 12, 2006 12 Sep'06

    Champy: Four processes to successful retention

    Increased turnover within an IT organization can lead to an overall decrease in productivity and quality of work. In his monthly column, James Champy suggests an offensive approach to retention and offers four tips for retaining qualified IT ...

  • September 06, 2006 06 Sep'06

    Business activity monitoring tools now critical to financial firms

    If you're in financial services, it's time to add business activity monitoring

  • September 05, 2006 05 Sep'06

    Symantec CIO takes on virtualization, device policy

    Symantec CIO David Thompson says virtualization is a big part of the security giant's future and it has developed a policy to mitigate virtualization security risks.

  • August 30, 2006 30 Aug'06

    Disaster recovery plans for your data warehouse

    Data warehouses have become mission-critical systems that help executives make daily business decisions. In his monthly column, BI expert Wayne Eckerson offers advice on how to effectively protect your data warehouse from any type of disaster.

  • August 23, 2006 23 Aug'06

    A practical approach to implementing ITIL practices

    ITIL is most effective when not implemented "by the book." ITIL expert Brian Johnson discusses the practical and "less practical" approaches to successfully implementing ITIL into your organization.

  • August 23, 2006 23 Aug'06

    Citigroup to outsource desktop support to Dell

    Financial services giant Citigroup will reportedly lay off 200 of its IT support staff this November to make way for an outsourcing deal with Dell.