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October 12, 2011 12 Oct'11
Data overload, pricing drive Microsoft shop to Google business email

Google business email hit the mark for one Microsoft shop, after it priced on-site Exchange hosting.
October 12, 2011 12 Oct'11
AT&T builds an innovation ecosystem on four levels

AT&T CIO Thaddeus Arroyo has built an innovation ecosystem that operates on four levels and where managing innovation is about continuous improvement.
October 11, 2011 11 Oct'11
Five reasons enterprises are adopting Agile practices

I've been talking to CIOs about Agile practices and why they decided either to do away with traditional project management methods like waterfall, or combine Agile with lean methodologies. What ...
October 07, 2011 07 Oct'11
Kraft Foods foretells how we will work in the digital age

I'm used to working from anyplace and (sigh) anytime. Getting to work usually involves guzzling coffee rather than driving my gas-guzzler to the office. But I am employed by a publishing company ...
October 06, 2011 06 Oct'11
How Kraft is transforming the meaning of work in a digital enterprise

Kraft Foods' push to become a more virtual, digital enterprise is driven by savings on hard costs and a lot of marketing know-how.
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October 05, 2011 05 Oct'11
Cloud security concerns will be passé, Gartner analyst says

Neil MacDonald wants you to stop worrying and love cloud service providers. This Gartner Fellow is putting in a tall order. Look at any survey of CIOs and IT professionals regarding cloud ...
September 29, 2011 29 Sep'11
The organizational benefits of Agile methodologies

Sometimes considered a Wild West approach to project management, Agile methodologies in actuality can create order, not chaos. The key is being clear on what Agile means at your organization. Take ...
September 28, 2011 28 Sep'11
New green IT technology for data center cooling

One option in data center cooling allows servers to be immersed in liquid, potentially reducing cooling energy by 90%.
September 28, 2011 28 Sep'11
CIOs: Align technology and marketing strategy to meet customer needs

CIOs explain how a combined technology and marketing strategy helps companies respond to customers, and why business must serve customers differently.
September 27, 2011 27 Sep'11
GE's journey from waterfall to Agile practices

General Electric Co. turned to Agile practices to revamp software development in its Energy division. Now Agile is making its way across the company.
September 27, 2011 27 Sep'11
HP management’s latest mistakes have ship foundering

By my reckoning, HP management hasn't made a good decision since about 1999. After Lew Platt, HP did the following: hired Carly Fiorina, bought Compaq (which hadn't yet digested Digital Equipment ...
September 23, 2011 23 Sep'11
Enterprise social networking sucks the social out of ‘social’

The man sitting next to me at lunch yesterday works at a bank too big to fail. We were at the Forrester 2011 Forum in Boston, and were both following the content and collaboration track. He told me ...
September 23, 2011 23 Sep'11
What the new Facebook changes mean for IT consumerization

Two months ago, I predicted "a huge exodus of Facebook users over to G+," but Facebook isn't going out without a fight. It continues to chase some of the innovations of Google+. Earlier this week, ...
September 22, 2011 22 Sep'11
Managing technology in a 'hybrid IT' era

CIOs should focus on building hybrid IT skills as workers throughout the business increasingly provision the IT they need to do their jobs.
September 21, 2011 21 Sep'11
Midmarket companies take the lead on cloud computing adoption

Another new survey on cloud computing adoption shows users and providers alike are bullish and better educated on cloud, with midmarket CIOs leading the way.
September 20, 2011 20 Sep'11
Rank-and-file data analysis skills the key to Big Data success?

Whether the data analysis skills of employees make or break a Big Data strategy is up for debate. See how your corporate analytics IQ fares.
September 20, 2011 20 Sep'11
‘IT consumerization’ means different things to different people

We're hearing a lot about the "consumerization of IT." What does this really mean? There are two parallel lines of thought: One is that IT consumerization is a change in the typical buying cycle of ...
September 15, 2011 15 Sep'11
Going Google? Follow these steps, CIOs, and ante up, consultant says

"The beautiful part of the cloud is that the technical challenges are not the critical part of the effort." That's Jason Lee of consulting firm MavenWave Partners talking about his firm's rationale ...
September 15, 2011 15 Sep'11
Google enterprise apps gaining, but as supplements -- not substitutes

Millions of users have signed up for Google enterprise apps. For many, the cloud platform is still a supplement, not a substitute, for legacy systems.
September 14, 2011 14 Sep'11
Target leaves Amazon e-commerce, gets slammed by Missoni for Target

As a CIO, it's your worst nightmare: The marketing department dreams up some fantastic promotion aimed at the very core of its prime demographic. The team stirs up a public frenzy with slick ...
September 14, 2011 14 Sep'11
PaaS cloud computing platform turns mobile app into Web business

A mobile and social weight loss business banked on the PaaS cloud computing platform to support millions of users and thousands of transactions per minute.
September 14, 2011 14 Sep'11
IT consumerization rules in the hands of the business

Criticism of IT's command-and-control approach is pretty common these days, given the march to people-centric computing, as Gartner dubs it, or IT consumerization, as IT execs themselves call it. ...
September 14, 2011 14 Sep'11
PLM software is the go-to guy, increasingly critical to the business

PLM's star is rising, as IT executives turn to the software to solve problems, error-proof the global design process and speed time-to-market.
September 09, 2011 09 Sep'11
What's the verdict on the VMworld 2011 booth babes?

Last week, CIO Symmetry was in the middle of a veritable booth babe coup. I never would have imagined that the VMworld 2011 promotional models would be such an emotional subject and, yet, the blog ...
September 09, 2011 09 Sep'11
IT shops can't keep up with consumerization of IT

If the consumerization of IT doesn't kill IT shops, it might make them stronger, so the theory goes. However, it’s certainly driving them crazy in the short run. That's the gist of a worldwide ...
September 08, 2011 08 Sep'11
What’s driving product lifecycle management adoption?

Siemens held its product lifecycle management (PLM) event in Boston yesterday and, as might be expected, it was replete with customer testimonials on the benefits of using PLM software. For ...
September 08, 2011 08 Sep'11
ITIL chief architect: How to build an IT Service Management strategy

Choosing the right IT services to deliver is the foundation of a winning IT Service Management strategy. ITIL chief architect Sharon Taylor explains.
September 07, 2011 07 Sep'11
SOA expert gives tips on IT cost optimization

Even though CIOs have done an excellent job of reducing costs, there is more cost optimization to be done, Ernst & Young's David Nichols says.
September 06, 2011 06 Sep'11
A CIO's desktop virtualization journey and fallback plan

CIO Maytee Aspuro turned to desktop virtualization for a mobile field staff, and set the stage for a government agency migration to virtual desktops.
September 01, 2011 01 Sep'11
A gut check on technology hiring turns out to be a gut wrencher

Come Labor Day, thoughts turn to IT budgets and technology hiring -- or mine do, anyway. So, this week I sent out feelers to CIOs and people who track technology spending and labor statistics. ...
September 01, 2011 01 Sep'11
Securing and supporting a bring-your-own-device program at Ford

Ford's mobility expert discusses bring-your-own-device program security and why contextual computing is causing fundamental shifts in business and IT.
September 01, 2011 01 Sep'11
Why the VMworld 2011 booth babes are bad for IT

LAS VEGAS -- This week, I'm experiencing the life of an endangered species. In the sessions and amidst the vendor stalls and hang spaces at VMworld 2011, I am reminded over and over that there is a ...
August 31, 2011 31 Aug'11
VMware CEO says cloud computing technologies are the future

CEO Paul Maritz opens VMworld 2011 with predictions of the future, stressing the importance of new cloud computing technologies and challenges to the IT status quo.
August 31, 2011 31 Aug'11
A manufacturing-floor look at Ford's bring-your-own-device program

Ford Motor's mobility expert gives an inside view of how and why the car giant introduced bring-your-own-device programs to 70,000 of its employees.
August 30, 2011 30 Aug'11
CIOs sell enterprise desktop virtualization with mobility

Enterprise desktop virtualization is getting a boost from iPad-wielding execs -- and all the other mobile warriors. Success is knowing user needs.
August 29, 2011 29 Aug'11
What really happened with the RSA breach

It's been a busy week in tech, between the Earth shaking, hurricane preparations and the departure of one of tech's most recognizable faces, Steve Jobs. Here's our favorite pieces of tech news from ...
August 26, 2011 26 Aug'11
Lessons learned from Steve Jobs' effective leadership style

You may have heard that Steve Jobs has decided to step down from his successful tenure as Apple's CEO. Without a doubt, Jobs' effective leadership style was directly responsible for Apple's ...
August 26, 2011 26 Aug'11
Steve Jobs, American exceptionalism and the consumerization of IT

This is going to be about Steve Jobs and the legacy among his many legacies that bears directly on CIOs: the consumerization of IT in the enterprise. Actually, I prefer to call it the ...
August 25, 2011 25 Aug'11
Expedia's quest for IT process excellence

Expedia's IT infrastructure VP lays out her plan to build a reliable and predictive IT services organization, starting with IT process excellence.
August 24, 2011 24 Aug'11
From technology integration to efficiency optimization at Wells Fargo

The head of Wells Fargo's technology integration team shares lessons the group has learned and what Wells Fargo and Wachovia are working on next.
August 23, 2011 23 Aug'11
Does your CIO career need a turbo boost? Our top 10 IT career tips

Just in time for the annual review, we've collected a greatest hits list to give your CIO career the jump you need to get ahead, despite a tough economic landscape.
August 18, 2011 18 Aug'11
Jettison relational database management systems for BI

Are you dissatisfied with your traditional relational database management system (RDBMS) for business intelligence (BI)? You're not alone. According to Forrester Research Inc., an RDBMS has always ...
August 17, 2011 17 Aug'11
Contingency plan should be part of desktop virtualization strategy

Companies that already have installed virtual desktops are considered trailblazers even now, and the technology wasn't fully baked back in 2008 when Dustin Fennell, CIO at Scottsdale Community ...
August 17, 2011 17 Aug'11
Desktop virtualization is all about accommodating users

CIO Dustin Fennell built a desktop virtualization platform to draw students to Scottsdale Community College and accommodate the need for anywhere, any-device access.
August 17, 2011 17 Aug'11
Enterprise mobility's next phase: Contextual services

Expert Maribel Lopez explains why enterprise mobility should focus on improving business processes and using Big Data to create contextual services.
August 16, 2011 16 Aug'11
Big Data: Probing global warming with object database engine

How can we sort out the data that could illuminate global warming's effect on the poles? One IT veteran had to rediscover the object database engine.
August 12, 2011 12 Aug'11
IT cost reduction strategies: Can cloud computing help?

Ah, yes, these are the heady days of Q3, which means that it's time to start working on your 2012 budget. Is your IT department feeling like a panhandler these days? CIOs today are certainly no ...
August 12, 2011 12 Aug'11
HP multivendor outsourcing model only for the rich? Yes, in a way

The day of the 10-year outsourcing deal, cooked up in the backroom boardroom and conferred to a sole provider on the promise of 10% -- make that 20% -- savings on Day 1, is over, at least for the ...
August 11, 2011 11 Aug'11
Automated software quality metrics a cure for slapdash software?

Can automated software quality metrics for gauging structural integrity cut development costs and reduce business risk? One consortium says they can.
August 10, 2011 10 Aug'11
Video-conferencing systems integral to unified communications agenda

Video-conferencing systems are a fragmented market and not without flaws -- but they're becoming mainstream business tools and should be part of any unified communications strategy.
August 10, 2011 10 Aug'11
Desktop virtualization deployment strategies and challenges

A look at how enterprise IT execs have deployed desktop virtualization, the benefits they have realized and the challenges they faced along the way.
August 09, 2011 09 Aug'11
Is iPhone 5 ready to overpower competitors for business users?

I was with some friends last week when we landed on the topic of phones. The conversation began when one person said she was planning to buy a new phone within the next couple of weeks, but it ...
August 09, 2011 09 Aug'11
Desktop virtualization now being pushed by the business, not by IT

Virtual desktop infrastructure no longer is the end-all solution for desktop virtualization, and the technology's business use cases are shifting.
August 04, 2011 04 Aug'11
Intrusion testing means thinking like a hacker

Back in the '90s and early 2000s, I had two acquaintances who called themselves "hackers." Being a burgeoning geek girl myself, I kind of figured that they were affecting the moniker to be cool. ...
August 03, 2011 03 Aug'11
IT will shift to a hybrid cloud and become an IT services broker

IT executives and experts explain why a hybrid cloud could be the IT services model of the future, and how hybrid IT will change IT as we know it.
August 02, 2011 02 Aug'11
External and internal cloud computing strategies from the trenches

Here's how and why enterprise IT executives are developing external and internal cloud computing strategies and are encountering hiccups as they do.
August 01, 2011 01 Aug'11
Info on the new iPhone 5 release and Silicon Valley salaries

Whatever happened to the lazy days of summer? Things are smoking around the blogosphere, thanks to the impending new iPhone 5 release, the U.S. debt ceiling compromise and the general malaise of ...
July 29, 2011 29 Jul'11
Is enterprise mobility at a tipping point? Let's hope so

I did a profile this week on CIO Rick Roy's push to plot an enterprise mobility strategy for CUNA Mutual Group. I was impressed by a number of things: his data-driven approach to gathering ...
July 28, 2011 28 Jul'11
Choice trumps IT standardization in CIO's mobile device strategy

Facing a Windows 7 upgrade, a CIO rethinks desktops and embarks on a data-driven mobile strategy that offers device choice and keeps IT on its toes.
July 27, 2011 27 Jul'11
IT organization of the future is a hybrid

In 2021, cloud computing is simply computing, corporate office parks are senior housing facilities and the IT organization of the future has been absorbed by the business. Oh, and Apple has lost ...
July 26, 2011 26 Jul'11
Mobile BI solutions that don't break the bank

Mobile BI solutions don't have to break the budget. Mobility expert Bill French ponders the benefits of lightweight BI solutions for the mobile era.
July 22, 2011 22 Jul'11
A green data center starts with a bucket of white paint

Every CIO knows that sometimes the littlest changes can make a big impact on the bottom line. For instance, recently former President Bill Clinton suggested that one of the fastest ways you can ...
July 20, 2011 20 Jul'11
State Street tech layoffs: IT transformation's dark side

State Street Corp. announced this week that it is cutting 530 of its "non-client-facing" IT employees over the next 18 to 20 months, and shifting an additional 320 similar IT workers to outsourcing ...
July 19, 2011 19 Jul'11
Phone hacking scandal reveals lack of corporate culture

If you could have heard News Corp. chairman and CEO Rupert Murdoch testify before Parliament on Tuesday, you might have almost felt sorry for him. Or you might have said, "There but for the grace ...
July 19, 2011 19 Jul'11
CIO drives new business model with mobile business intelligence

Mobile business intelligence has lagged the deployment of other business mobile apps; that’s changing as more CIOs realize strategic gains from mobile BI.
July 14, 2011 14 Jul'11
Why bother with mobile app development?

There will be cases when mobile app development is necessary, but many of your enterprise business needs are going to be addressed by off-the-shelf or even free mobile apps. At least that's what ...
July 13, 2011 13 Jul'11
Building an innovation pipeline that's not a pipe dream

"We like to call it our innovation pipeline, but that sounds rather presumptuous," CIO Christopher Perretta confesses, pausing for a split second. "But it is!" he crows. Perretta is CIO at State ...
July 13, 2011 13 Jul'11
Three tech trends shaping the future IT organization and the CIO role

Cloud computing is just one of three technologies shaping the IT organization of the future and the role of the CIO.
July 13, 2011 13 Jul'11
A CIO's SOA strategy fuels business transformation

CIO Neal Kadarabek explains how a SOA strategy and an agile project management approach turned IT from an anchor into a business transformation engine at Hallmark Services Corp.
July 12, 2011 12 Jul'11
The IT organization of the future: An enterprise within an enterprise

The IT organization of the future is shifting to become not only a business but also a part of an integrated business services organization.
July 07, 2011 07 Jul'11
IT business transformation sums up critical CIO role

Business transformation and IT transformation no longer are separate items on the enterprise agenda. Now that agenda is all about IT business transformation, as three technology trends work their ...
July 07, 2011 07 Jul'11
The push is on for IT cost transparency

CIOs are under pressure as never before to achieve IT cost transparency. One CIO finds his way with technology business management software.
July 06, 2011 06 Jul'11
Large data sets pose huge challenges for CIOs, but boost careers too

Convinced that Big Data will give them a competitive edge, enterprises are looking to their CIOs to manage large data sets. That's a tough challenge.
July 01, 2011 01 Jul'11
What IT/business alignment has in common with the TSA

I've been thinking a lot about Harman CIO Michael Ali's discussion of IT/business alignment. We spend of lot of energy in IT worrying about how to align with the business, while our users are ...
June 27, 2011 27 Jun'11
Women in technology and science have an advantage

It's a short week for a lot of people, but with vacations popping up, the work doesn't go away. That's why we're rocking out an executive must-read list so that you don't have to risk getting ...
June 27, 2011 27 Jun'11
Cost and content of social media policies vary widely by industry

Setting social media policies is a tricky and potentially costly process that varies widely based on an industry's regulatory requirements.
June 23, 2011 23 Jun'11
Old IT procurement strategy doesn't cut it in 'seller-led' market

Sooner or later every one of us (and much of what we know) is expendable in a technology environment that changes so rapidly. The latest endangered-species alert to come across my desk: the ...
June 23, 2011 23 Jun'11
A weak economy is redefining domestic IT outsourcing, but does it pay?

Can domestic outsourcing providers compete with skilled Indian providers and other offshore options? Experts explain why CIOs should do the calculation.
June 17, 2011 17 Jun'11
If you're worried about business alignment, you're doing it wrong

Why is IT so concerned with business alignment? That's the question that Dr. Michael Ali, CIO at Harman, asked during his Forrester IT Forum keynote that left many of the IT professionals in the ...
June 16, 2011 16 Jun'11
EPA CIO looks to collaboration software for technology innovation

Like private companies, government agencies need to know about technology innovation. Find out why Malcolm Jackson, CIO of the EPA, is looking at collaboration software as a game-changer.
June 15, 2011 15 Jun'11
Codelco CIO transforms business with business process automation

Marco Antonio Orellana Silva, Codelco-Chile's CIO, explains how business process automation is changing how the mining company operates.
June 15, 2011 15 Jun'11
The IT roles needed for the IT organization of the future

IT's status quo will be toppled by the need for speed and tech-savvy employees. Here's what's vital for operating the IT organization of the future.
June 14, 2011 14 Jun'11
No matter an outsourcing contract's size, governance is an inside job

No matter how big the outsourcing contract, accountability should be an inside job. CIO Linda Jojo explains why outsourcing is all about governance.
June 10, 2011 10 Jun'11
Living with the toys of Generation Y in the workplace

There's a scene in the old movie Network when Peter Finch's character screams "I'm mad as hell, and I'm not going to take it anymore!" which then inspires the rest of the nation to realize that ...
June 09, 2011 09 Jun'11
BPA and BPM? These days, it's about IT-enabled business transformation

You've heard about it for years: IT and business alignment, or the acknowledgement that CIOs have to bridge the gap between IT and business goals. These days, I'm hearing that IT and business ...
June 09, 2011 09 Jun'11
CIO, CEO of New York Life RPS tackle IT organization transformation

New York Life Retirement Plan Services' CIO and CEO discuss the changing role of the IT organization, and why social media is topping their agenda.
June 08, 2011 08 Jun'11
Workforce of the future puts CIOs in the hot seat

Why collaboration and innovation expert Tamara Erickson believes CIOs will be central to their organization's success and the workforce of the future.
June 07, 2011 07 Jun'11
Agile business intelligence is still a work in progress for most CIOs

Petabyte data warehouse? Check! Scalable to thousands of users? Check! Every business intelligence (BI) feature imaginable? Check! Agile BI? "One thing we do not yet know how to do well is ...
June 07, 2011 07 Jun'11
Motorola's 'mobility in the enterprise' strategy takes two paths

Motorola Mobility makes and uses products for mobility in the enterprise. That gives CIO Walt Oswald a unique view of innovating with mobile tech.
June 07, 2011 07 Jun'11
Cloud computing tests information security strategy limits

Information security strategy tweaks are in order as data, users and infrastructures move to a shared cloud computing environment.
June 03, 2011 03 Jun'11
World IPv6 Day: The change is coming. Are you ready?

The Internet Society has promoted June 8 as World IPv6 Day, a day of a "global-scale test flight of IPv6," promising that major Web companies will implement a day of free testing. Fellow blogger ...
June 02, 2011 02 Jun'11
At Manulife Financial, innovation is part of IT governance structure

In this CIO Innovators video, Manulife Financial Corp. CTO Harry Pickett describes IT innovation as a function of the IT governance structure.
June 01, 2011 01 Jun'11
Ensuring growth through outsourcing services and cloud computing

PURE, a small insurance provider, is fueling growth on the back of outsourcing services and cloud computing, and with a clear vision of IT innovation.
June 01, 2011 01 Jun'11
Virtual cloud computing rings in a new security era

Elasticity and ease of provisioning are virtual cloud computing characteristics that appeal to CIOs but are off-putting from the perspective of security.
May 31, 2011 31 May'11
Sentiment analysis turns social media into customer intelligence

Sentiment analysis tools are creating a kind of customer intelligence that online marketers are finding beats traditional market research.
May 27, 2011 27 May'11
The CIO job of tomorrow, and who you need to think about hiring now

Tech-savvy employees. The need for speed. Self-service technology. The next time you're inclined to examine where your CIO job is headed, or who you need to hire, Forrester Research is suggesting ...
May 25, 2011 25 May'11
Add virtualization licensing to list of cloud security risks

We’ve written quite a bit about the need for changes to software virtualization licensing terms to uncouple them from the physical hardware and accommodate the dynamic, shared computing ...
May 25, 2011 25 May'11
A Wells Fargo roadmap to sidestep technology integration risks

Learn how an air space analysis system helped Wells Fargo CIOs avoid technology integration disasters during the merger with Wachovia.
May 24, 2011 24 May'11
Wells Fargo and Wachovia: The technology integration of two giants

Post-Wells Fargo and Wachovia merger, the CIOs offer a look at a technology integration strategy driven by the need to convert 70 million customers.
May 24, 2011 24 May'11
Open source solutions offer agility and collaborative development

Midmarket firms save money while avoiding vendor lock-in with open source solutions that range from operating systems to middleware and applications.

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