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November 01, 2018 01 Nov'18
With AI techniques, don't get stuck in the data quantity rut

Gartner's Erick Brethenoux gives practical advice on how CIOs can get started with AI. One of his tips: Think data quality, not data quantity.
October 31, 2018 31 Oct'18
Gartner breaks down the state of quantum computing technology

Gartner believes CIOs should prepare for quantum computing. When is it coming, what impact will it have and what do CIOs need to know? Gartner's David Cearley breaks it down.
October 31, 2018 31 Oct'18
In 2019, CIOs should strive for flexible analytics architecture

Data and analytics are part of everyday survival for companies. But according to a new research note from Gartner Inc., organizations are struggling to manage the data they have let alone establish ...
October 31, 2018 31 Oct'18
HBS panel discusses regulating social media platforms

At Harvard Business School's recent Tech Conference 24, three panelists discussed the potential need for regulating social media platforms by an independent, quasi-governmental system.
October 31, 2018 31 Oct'18
Gartner Symposium 2018: 6 emerging trends in security

At Gartner Symposium 2018, analyst Peter Firstbrook highlighted the emerging trends in security that cybersecurity pros -- and their employers -- need to prep for in the next year.
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October 31, 2018 31 Oct'18
Will acquiring a cybersecurity company fix Facebook's security woes?

Earlier this month I wrote about lessons businesses can learn from the Facebook data breach that affected millions of users. News has now surfaced that Facebook is rumored to be shopping for a ...
October 31, 2018 31 Oct'18
'Radical candor' management style resonates at Harvard tech event

How to be a better boss: At Tech Conference 24, leadership guru Kim Scott shared how a stern critique from Facebook's Sheryl Sandberg led to the concept of 'radical candor.'
October 30, 2018 30 Oct'18
Gartner top 10 technology trends for 2019: A comprehensive guide

For digital-minded CIOs, Gartner's 2019 top 10 technology trends should come as no surprise: IT is getting smarter, casting an intelligent digital web over the enterprise -- and everywhere else.
October 30, 2018 30 Oct'18
Cook's call: Put federal data privacy law in the spotlight

Federal data privacy law mandates have long been anathema to tech industry leaders, but Apple CEO Tim Cook's call for regulation could serve as a rallying cry for advocates of consumer's ...
October 29, 2018 29 Oct'18
Implementing RPA at John Hancock ushers in new wave of IT innovation

What's the best approach for implementing RPA? John Hancock discovered that a time-honored practice for the automation of business processes didn't make sense when it came to RPA.
October 26, 2018 26 Oct'18
Gartner Symposium 2018: Enterprise cloud strategy mistakes to avoid

At the recent Gartner Symposium 2018, cloud guru Daryl Plummer highlighted the need for developing a strong cloud strategy -- and the mistakes to avoid when drafting one.
October 24, 2018 24 Oct'18
Cybersecurity culture: Arrow in CIOs' quiver to fight cyberthreats

Who should own your cybersecurity culture? How can we protect rampant IoT devices? MIT Sloan researchers clued CIOs into their latest research at Tuesday's SIM Boston Summit.
October 22, 2018 22 Oct'18
Customer engagement strategies that heed power of social media

Executives from Legendary Entertainment and Microsoft explain how their customer engagement strategies rely on the power of analytics and a core set of social principles.
October 22, 2018 22 Oct'18
ISSA International Conference 2018: Implement DoD-level security

The ISSA International 2018 Conference offers solutions for complicated privacy risks, and consultant Jeffrey Man counsels execs to take the DoD's approach to security maintenance.
October 18, 2018 18 Oct'18
Forget Hollywood's AI promises, results are what inspires next-gen tech pros

During the "Lunch with Robots" panel at HubWeek 2018, host Jim Tracy asked a question that reflected a major theme of the weeklong event: How is the workforce going to change in the next 20 years, ...
October 17, 2018 17 Oct'18
Microsoft and corporate activism

Microsoft's chief legal officer talks corporate activism; Legendary Entertainment offers its take on 'Moneyball' for movies: The Data Mill reports from HUBweek.
October 16, 2018 16 Oct'18
Gartner Symposium 2018: Digital business models shift IT priorities

With digital business models maturing, CIOs have shifted their IT and business priorities to make digitization projects successful -- and to get other company leaders on board.
October 16, 2018 16 Oct'18
Gartner Symposium 2018: 10 culture hacks for CIOs to spur DX

Culture is a barrier to digital transformation, and it's the CIO's job to help change it, said analyst Kristin Moyer at Gartner Symposium 2018.
October 12, 2018 12 Oct'18
Enterprise digital transformation: How CIOs can drive business growth

Digital transformation is becoming a reality for many organizations: IDC forecasts worldwide spending on technologies and services that drive enterprise digital transformation to soar past $1 ...
October 12, 2018 12 Oct'18
Automation and employment debate takes a new turn

Future of work trends: Academics and industry executives shared their views on the evolution of RPA and the impact of AI on jobs at the recent UiPath Forward conference.
October 08, 2018 08 Oct'18
Augmented human intelligence: Using AI to streamline business process

CIOs are under tremendous pressure to use AI technologies. A recent survey shows why focusing on augmented human intelligence may yield the best business results.
October 05, 2018 05 Oct'18
RPA trends: Adoption at scale calls for governance, change management

The UiPath Forward conference highlighted the key RPA trends shaping process automation projects, which are seeing wider acceptance and growing scale among some enterprises.
October 04, 2018 04 Oct'18
Lessons learned from the Facebook security breach

As details about the Facebook data breach continue to emerge, experts sound off on what companies can do to secure what has become a prime target for hackers: user account data.
October 03, 2018 03 Oct'18
Finding internal data science talent: The right stuff

Fierce competition for data science talent means that CIOs need to look internally for the requisite skills. On the list: curiosity, domain expertise, emotional intelligence.
September 28, 2018 28 Sep'18
Many companies jump the gun in hiring data scientists

Do you know why you're hiring data scientists? A lot of companies feel pressure to hire one, but a lot of companies aren't ready for them or don't know what to do with them, said Stephen Gatchell, ...
September 28, 2018 28 Sep'18
How Uber AI Labs used filters to fix a ConvNets deficiency

Can ConvNets learn new tricks? Uber AI Labs research scientist unpacks how her team identified and fixed a major deficiency in its convolutional neural networks.
September 28, 2018 28 Sep'18
Digital workers are invading the enterprise -- and that's not a bad thing

Credit Suisse and LogMeIn executives provide a glimpse at how external and internal customer service strategies are melding.
September 28, 2018 28 Sep'18
Microsoft CEO: Buyer beware for digital technology platform choice

At Microsoft Ignite 2018, CEO Satya Nadella issued a 'tech intensity' challenge, as the company launched or announced updated offerings in the cloud, IoT and AI domains.
September 28, 2018 28 Sep'18
Global Artificial Intelligence Conference 2018: The value of context

Speakers at the Global Artificial Intelligence Conference 2018 confronted issues that arise when ignoring context and reality when developing and implementing AI.
September 27, 2018 27 Sep'18
6 best practices for IT pros when building a chatbot

There's a lot to consider when building a chatbot. Beerud Sheth, co-founder and CEO of Gupshup, broke down six best practices for IT pros at the Global AI Conference in Boston.
September 26, 2018 26 Sep'18
Power of AI, limitations of AI in focus at Global AI conference

What's the difference between human and artificial intelligence? At the Global AI conference in Boston, opening day featured tech experts parsing the power of AI and the limitations of AI.
September 26, 2018 26 Sep'18
AI models could help companies overcome human bias

Human bias can be coded into AI models, but can AI models help remove human bias? Two companies make the case.
September 26, 2018 26 Sep'18
Blockchain in media: The AP explores a blockchain use case

The use of blockchain in media gathered steam with the AP's announcement that it is exploring distributed ledger technology to track content and enforce licensing contracts.
September 17, 2018 17 Sep'18
Blockchain solutions -- and disruption -- pondered at EmTech 2018

The gathering at EmTech 2018 explored whether blockchain solutions could give the world a new model of trust. What seemed certain: Blockchain disruption is happening now.
September 14, 2018 14 Sep'18
Startup accelerator The Engine tackles 'tough tech'

Investment dollars continue to flow heavily into tech startups, but the majority of bets are placed on technology products -- mostly consumer apps -- that could pay dividends in three to five ...
September 14, 2018 14 Sep'18
What's in it for the enterprise at 2018 Apple event? Apple Watch, AR

The 2018 Apple event may not have wowed on the smartphone front, but the new Watch Series 4, with a built-in ECG, could be a hit in the C-suite and a life saver for remote workers.
September 13, 2018 13 Sep'18
Machine intelligence could benefit from child's play

Advances in AI have spurred high interest in the technology, but the road to making machines intelligent remains a long one, said MIT's Josh Tenenbaum at the EmTech conference.
September 13, 2018 13 Sep'18
Federal privacy regulations usher in the age of tech lawmakers

Big tech and privacy advocates are lobbying for dramatically different federal data privacy rights. CIOs should pay attention to whom -- and what -- the legislation seeks to regulate.
September 07, 2018 07 Sep'18
Multi-cloud strategy: Determine the right cloud for your workloads

Businesses typically deploy a multi-cloud strategy to gain more agility, flexibility and choice, but Ed Featherston's advice for CIOs taking their first foray into the cloud is to pick one provider ...
September 07, 2018 07 Sep'18
3 secret virtues of a great IT practitioner

At Gartner Catalyst, Gartner's Danny Brian explained why great IT practitioners are lazy, impatient and hubristic.
August 31, 2018 31 Aug'18
AI and automation will need more than a great user experience

CIOs are often inundated with vendor promises of a user experience so superb, they won't need to fret about employee training. But CIOs should be skeptical when they hear promises like these, ...
August 31, 2018 31 Aug'18
Success with automation and AI requires a high 'RQ'

CIOs should assess their 'robotics quotient,' a Forrester Research construct that measures how ready organizations are to introduce automation and AI technologies successfully.
August 31, 2018 31 Aug'18
A look inside MX's flat organizational structure

At Gartner Catalyst 2018, analysts highlighted digital banking platform company MX's flat organizational structure as a model for IT pros to pull from when driving cultural change at their companies.
August 30, 2018 30 Aug'18
Transforming IT infrastructure and operations to drive digital business

In an environment where speed disrupts everything, organizations must transform their I&O. Gartner's Gregory Murray explained how at the Gartner Catalyst conference.
August 30, 2018 30 Aug'18
How bias in AI happens -- and what IT pros can do about it

At Gartner Catalyst 2018, Darin Stewart detailed how AI bias finds its way into algorithms, what IT pros can do to prevent it -- and why it's sometimes OK to intentionally insert it.
August 24, 2018 24 Aug'18
The message from Gartner Catalyst 2018? Just do it

IT can no longer let organizational dysfunction get in the way of digital progress. At Gartner Catalyst 2018, IT pros were urged not to wait to be told what to do.
August 22, 2018 22 Aug'18
Approaches for embedding human ethics in AI systems

Instilling ethics in AI systems is a low priority for CIOs aiming to harness the power of machine intelligence. That's a mistake, warned Darin Stewart at the Gartner Catalyst event.
August 21, 2018 21 Aug'18
Gartner Catalyst 2018: A future without data centers?

Cloud computing advancements have led some organizations to consider eliminating their data centers. Here are strategies to determine which applications are cloud-ready.
August 20, 2018 20 Aug'18
Building inclusive teams gets more attention from CIOs

Conversations about gender and racial equality aren't just happening in the political and social sphere, they're also happening in the C-Suite. Kristi Lamar, managing director and U.S. CIO program ...
August 17, 2018 17 Aug'18
Deloitte CIO survey: Traditional CIO role doesn't cut it in digital era

New findings from Deloitte show CIOs are not evolving with the times. More than half are stuck in 'trusted operator' mode, which is quickly becoming obsolete.
August 16, 2018 16 Aug'18
2018 MIT Sloan CIO Symposium: A SearchCIO guide

The 2018 MIT Sloan CIO Symposium was all about making good on an enterprise digital transformation strategy. Explore the strategic advice, emerging technologies and big ideas from this year’s roster of CIOs, MIT faculty and experts.
August 14, 2018 14 Aug'18
GE rumors highlight digital culture hardship for CIOs

The rumors that GE is putting pieces of its vaunted GE Digital unit on the chopping block spread like wildfire. True or not, here's why CIOs should be taking notes.
August 10, 2018 10 Aug'18
Report on Alexa-enabled devices puts spotlight on voice commerce

Not many people buy things using Amazon's Alexa-enabled devices, a new report contends. What does that say about voice commerce and how the enterprise uses voice computing technology?
August 10, 2018 10 Aug'18
Improving CISO-board communication: Partnership, metrics essential

With data breaches threatening the bottom line, CISO-board partnership is crucial. A new report by Kudelski Security looks at how to improve security communication with the board.
August 07, 2018 07 Aug'18
Machine learning, AI in security: Advancing the cybersecurity landscape

More companies today are investing in AI-based cybersecurity technology to speed up incident detection and response, to better identify and communicate risk to the business, and to gain a better ...
August 07, 2018 07 Aug'18
Bank opts for AI-infused data storage platform over cloud

A storage vendor that bills itself as a software company is baking AI management into its all-flash arrays. Read why IT execs like Dan King sees the innovation as a game changer.
July 31, 2018 31 Jul'18
ITIL 4 has some bones to pick with ITSM trends

New guidance from ITIL -- the widely adopted framework for the design, delivery and maintenance of IT services -- is scheduled to be published in early 2019. ITIL 4, as it's called, is the first ...
July 31, 2018 31 Jul'18
The industrialization of AI: from alchemy to chemical engineering

Artificial intelligence is modern-day alchemy, according to Qirong Ho, the CTO and co-founder of Petuum Inc., an AI and machine learning startup. "Alchemy is about chasing the most exciting ...
July 31, 2018 31 Jul'18
Microsoft industry focus remains priority in FY19

CIOs can expect the Microsoft industry focus to continue this year as the company seeks to boost its digital transformation business.
July 31, 2018 31 Jul'18
What's driving the adoption of the CIO-CDO dual role?

As the digital revolution continues, the ideal CIO is one that possesses both technical knowledge and business acumen to help drive their company's digital transformation initiative forward. One ...
July 30, 2018 30 Jul'18
6 enterprise AR use cases

Augmented reality is making its way into the enterprise. Here, experts detail six AR use cases and how AR headsets are helping boost productivity and reduce errors.
July 26, 2018 26 Jul'18
The nine roles you need on your data science research team

Data science research has become an essential element of modern companies' success in the digital economy. Here's how to build a data science team to get the most bang for your buck.
July 23, 2018 23 Jul'18
How to know if, when and how to pursue blockchain projects

Forrester Research analyst Martha Bennett gives CIOs a cogent framework for thinking about distributed ledger technology and potential blockchain projects for the enterprise.
July 23, 2018 23 Jul'18
Boston Fed takes on future of blockchain, launches hands-on project

Paul Brassil, vice president of IT at the Federal Reserve Bank of Boston, tells an auidence of CIOs at the Forrester New Tech & Innovation Forum about why his team cares about the future of ...
July 20, 2018 20 Jul'18
Digital transformation in logistics: Delmar begins tech overhaul

Delmar International has agreed to move its IT infrastructure to Rackspace managed services, representing a huge shift for Delmar's IT strategy and digital transformation plans.
July 19, 2018 19 Jul'18
The cloud-enabled workforce: Prepping IT staff for success

Experts predict nontraditional skills will be essential for the cloud-enabled, next-generation IT workforce. To succeed, employee training and development will play a big role.
July 17, 2018 17 Jul'18
Innovation leaders must learn to 'co-create' the future

Harvard's Linda Hill explains what makes leaders of innovation successful, starting with realizing their primary role is as stage setter, not top-down visionary.
July 11, 2018 11 Jul'18
Digital transformation process: Align business and IT, shake legacy

At the MIT Sloan CIO Symposium, consultant Cathy Horst Forsyth explains which factors make for a successful digital transformation process and what slows companies down.
July 10, 2018 10 Jul'18
The case for cloud storage as a service at Partners

Partners HealthCare needed storage that was secure, compliant with health regs and readily accessible to researchers. Read why it took a cloud-storage-as-a-service approach.
June 29, 2018 29 Jun'18
Intuit's CDO talks complex AI project to improve finances

Intuit's latest AI project -- a digital financial assistant -- could help its customers save money, while breaking new technology ground.
June 29, 2018 29 Jun'18
Embracing digital transformation: Airtel CIO discusses focus, benefits

Companies embracing digital transformation shouldn't let the fear of failure slow down their digital initiatives, Harmeen Mehta, global CIO and head of digital at Indian telecom giant Bharti ...
June 29, 2018 29 Jun'18
Building a data science pipeline: Benefits, cautions

A data science development pipeline is critical for digital business. But the sequence of the pipeline must be monitored closely to ensure the output reflects the business goal.
June 29, 2018 29 Jun'18
Digital transformation journey: How to muster the troops

Gail Evans was recently promoted from CIO to global chief digital officer at Mercer. Here's how she inspires people to sign on for the firm's digital transformation journey.
June 29, 2018 29 Jun'18
Enterprise digital strategy: Design use cases that create business value

Tech capabilities are certainly important, but expert panelists at LiveWorx 2018 explained why overall business needs can't be ignored when crafting enterprise digital strategy.
June 28, 2018 28 Jun'18
CIO position: Evolve conference shows many ways to manage IT

The recent Evolve Technology Conference's Outlier Award program revealed varied takes on IT management philosophy and approaches to the CIO position.
June 28, 2018 28 Jun'18
Transformational leadership needed to pursue data-driven ethos

California State University's first chief data officer talks about why transformational leadership is needed now more than ever.
June 27, 2018 27 Jun'18
Land O'Lakes CIO strives to optimize economics of digital farming

Land O'Lakes is using AI and machine learning to help the world's food suppliers grow more food more sustainably. The next big goal: A sustainable path to income for farmers.
June 27, 2018 27 Jun'18
Digital transformation strategies propelled by customer expectations

Who's leading digital transformation at Land O'Lakes? The back office is slower to get with the program, but even it will be remade by digital tech, according CIO Michael Macrie.
June 22, 2018 22 Jun'18
Herjavec: Cybersecurity investment now a priority for CEOs, boards

How did Robert Herjavec, CEO of a global IT security firm and star of ABC's 'Shark Tank,' know cybersecurity was gaining traction? He started getting meetings with the C-suite.
June 22, 2018 22 Jun'18
Convenience: Driver of BI innovation

IoT and autonomous systems expert Ella Hilal, a speaker at the upcoming Real Business Intelligence Conference, connects the dots between convenience and BI innovation.
June 19, 2018 19 Jun'18
Putting tech ethics to work is the right thing to do

That cool new app might bring in a fortune on the market, but what are the human and social implications? The time to think about tech ethics is now.
June 14, 2018 14 Jun'18
With artificial intelligence and machine learning, KPIs are crucial

The CIO of DBS Bank and CTO of Kayak square off at the 2018 MIT Sloan CIO Symposium on how to use AI for business success.
June 13, 2018 13 Jun'18
An AI-machine learning data challenge: Predicting the unpredictable

A difficult test for companies wanting to capitalize on huge amounts of data and emerging tech is getting it to fit what they can't see, says MIT's Iyad Rahwan.
June 11, 2018 11 Jun'18
2018 MIT Sloan CIO Symposium in photos: A SearchCIO snapshot

Explore the major sessions and themes of the 2018 MIT Sloan CIO Symposium through the lens of the SearchCIO team.
June 08, 2018 08 Jun'18
Quality, meaningful future work hinges on human-machine 'complementarity'

What AI and machine learning mean for the future of work prompts vigorous debate and gloomy headlines -- but MIT researchers see brighter, more collaborative prospects.
June 07, 2018 07 Jun'18
The future of work requires a new C-suite

CIOs, get ready for C-suite 3.0, where corporate chiefs will have to break out of their silos to future-proof the enterprise.
June 07, 2018 07 Jun'18
In search of digital business models: Six questions

Old-school companies must find ways to generate digital revenue. Researchers at MIT Sloan laid out six questions that will help companies refine their digital business models.
June 07, 2018 07 Jun'18
Edge computing helps IT execs in managing large data sets

Four IT practitioners at the 2018 MIT Sloan CIO Symposium said edge computing, real-time analysis and Lambda architecture help them in managing large data sets.
May 31, 2018 31 May'18
CIOs: Focus on applying AI and machine learning, not defining it

For CIOs and CTOs, asking which computing approaches add up to artificial intelligence and which are simply automation or BI is probably not a very useful question. The better question to think ...
May 31, 2018 31 May'18
Enterprise cybersecurity strategy: What a CIO needs to know

Digital transformation is leaving businesses exposed to more cyberattacks. At the MIT Sloan CIO Symposium, panelists explain how much cybersecurity expertise is expected of CIOs.
May 31, 2018 31 May'18
Recruiting talent for digital cultures: Tips from McKinsey, Korn Ferry

The C-suite's penchant for hiring in its own image prevents companies from creating a digital culture. Another barrier: assuming HR can find the right people.
May 31, 2018 31 May'18
Digital talent: Liberty Mutual insists on engineers who can talk business KPIs

Liberty Mutual Insurance takes a two-pronged approach to building its digital talent ranks: recruit from the outside and offer coding lessons to existing employees.
May 31, 2018 31 May'18
Building an intelligent enterprise: Four experts offer hard-won advice

At the MIT Sloan CIO Symposium, four IT executives shared lessons they've learned from building an intelligent enterprise and paid homage to the tech that helped them do it.
May 31, 2018 31 May'18
The intelligent enterprise blends tech savvy, business smarts

To keep up with the ever-quickening pace of enterprise tech development, companies need the right combination of brains and brawn, says Equinix exec Ryan Mallory in this Q&A.
May 31, 2018 31 May'18
Equinix expands amid a flourishing data center services market

In this Q&A, Equinix exec Ryan Mallory discusses his company's moves to meet growing demand for data center services and interconnectivity.
May 29, 2018 29 May'18
MIT CIO: What is digital culture, why it's needed and how to get it

Creating a digital culture is essential in the age of information, but companies must not lose sight of their core values in the process. Two tech execs show how they're doing it.
May 29, 2018 29 May'18
Early-stage company execs talk partnering with CIOs

Participants in the 2018 MIT Sloan CIO Symposium's Innovation Showcase discuss the relationship between early-stage company execs and the C-suite.
May 22, 2018 22 May'18
Indeed.com releases top 10 most in-demand CIO skills

Job site Indeed.com has released a list of the most in-demand skills for today's CIOs, based on job postings. Experts I talked to said 'most in-demand' doesn't mean most valuable.
May 21, 2018 21 May'18
Rue La La CTO: Don't let data poisoning impair business health

If not treated properly, data can corrupt agendas, spur endless arguments and narrow thinking, the e-commerce company's Anthony Accardi says.
May 16, 2018 16 May'18
Build a culture of innovation on PaaS platforms

Tech execs from Deutsche Bank and Experian at the Red Hat Summit in San Francisco shared their thoughts on reaping the benefits of PaaS platforms by addressing the risks head-on.

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