- April 19, 2012
Where do you rank in using predictive analytics? New research and two Ivy League data scientists suggest that if you do it all, you're way ahead.
- April 17, 2012
Dan Sheehan leaves the CIO post at Dunkin' Brands for the COO position at Modell's Sporting Goods.
- April 17, 2012
The best comments on the role of the CIO often don't make it into stories. Here's a collection of insightful and often humorous CIO side comments.
- April 12, 2012
Security and compliance remain top concerns for CIOs seeking cloud service providers, but vendor lock-in isn't far behind.
- April 02, 2012
Business transformation, and how the CIO can bring this to bear through adaptability and a bit of a human touch.
Sponsored by HPE - Organizations are increasingly turning to hybrid cloud as the platform of choice as they continue to respond to changing business conditions caused by the global COVID-19 pandemic. In addition to research by Hewlett Packard Enterprise (HPE) on cloud acceleration and remote work, a recent survey by KPMG sheds light specifically on the value of hybrid cloud. See More
Sponsored by Citrix - To meet a demand that arose overnight for supporting remote work on a massive scale, IT and security teams within organizations needed to act fast. At the beginning of the pandemic, they were stuck with the tools at hand. Typically, this included a VPN and basic anti-malware/antivirus software, which provided a level of protection that can only be described as “okay.” However, as attackers focused on the new vulnerabilities arising from remote work, organizations found they required much more protection. Since the attack surface increased, a cohesive approach to securing remote work became necessary. See More
Sponsored by Dell Technologies - Increased complexity is one of the biggest challenges facing IT teams in building and managing multicloud environments. Using different management tools for different platforms, whether private or public clouds, makes it harder—if not impossible—to effectively manage costs, security, governance, performance, compliance and availability. See More
Sponsored by HPE - COVID-19 has forced many organizations to embrace digital transformation to accommodate dramatic and sudden changes in their business models. Almost every industry has been affected: Healthcare had to expand telehealth services, retail had to move to online, and education had to shift to remote teaching and learning—all at a rapidly accelerated pace. See More
- March 30, 2012
Teamwork is important. Two born leaders tell CIOs why.
- March 27, 2012
By 2015, analysts say, personal cloud products will displace PCs as the hub of consumers' digital lives, with annual spending topping $2 trillion.
- March 23, 2012
In this week's roundup of news and notable bits from around the Web, spring brings thoughts of innovation.
- March 23, 2012
Are cloud service providers fueling major job growth, or just re-employing workers bumped by the cloud?
- March 21, 2012
Data quality still hobbles business intelligence efforts. The question is what to do about it.
- March 16, 2012
Women are nearly at parity with men when it comes to bachelor's degrees in science and engineering. So, why are so few women in computer science?
- March 16, 2012
In this week’s roundup, a legalpalooza: Yahoo sues Facebook, someone sues Siri and a lawyer slowly backs away from her Pinterest boards.
- March 15, 2012
A security guru discusses new ways of looking at the intersection between big data and an information security strategy.
- March 14, 2012
Big data makes the problem of data silos even bigger. Or does it? Either way, CIOs must make big changes to get the most out of big data analytics.
- March 12, 2012
This week’s bits include why the iPad 3 should put a scare in the competition, and an example of how CIOs who consider the consumer come out on top.
- March 09, 2012
A unified communications strategy where workers are empowered to make decisions comes up against management's need to control.
- March 03, 2012
We're feeling a little vulnerable this week. Maybe it's because our cache of tech bits is a little heavy on security issues.
- February 28, 2012
Social networking, cloud computing and mobile technology create business opportunities. But data loss statistics show these advances create risks too.
- February 24, 2012
The next time your CIO pals clam up about business analytics, watch out. They're on to something. You should be too.
- February 24, 2012
Tidbits of news and analysis from the week that was, including another manipulation of big data, three steps to becoming the CIO you know you are and one mobile device that might give you headaches.
- February 21, 2012
As CIOs take on new roles, they are finding new uses for mission-critical systems -- and that in turn is making their role more business-critical.
- February 15, 2012
A lack of technology leadership training specific to the CIO position leaves the up-and-comers fending for themselves.
- February 14, 2012
A roundup of items you might have missed from around the Web, including Steve Jobs' high school GPA and a possible storm over cloud privacy in the EU.
- February 09, 2012
If you've been hitting the snooze button on Windows 7 migration, it's time to wake up -- you're already late.
- February 08, 2012
TechTarget asked 2,642 IT professionals and business analysts around the world for their IT forecasts for 2012. The direction of IT budgets and the technologies getting attention may surprise.
- February 07, 2012
The view of BI as an enterprise-wide system similar to ERP is giving way to a more tactical, "disaggregated" approach based on analytics apps.
- February 01, 2012
Can CIOs learn anything from a security campaign launched by the military more than 60 years ago?
- January 31, 2012
For Owens Corning CIO David Johns, a shared services model is key to a low-cost, high-value IT and business services delivery strategy.
- January 31, 2012
Last week I wrote about the transformation of banking services into products. This week I want to discuss different types of services--shared services. One of the first technology news stories I ...
- January 23, 2012
The CIO role is stretching further into the outer limits of the "extended enterprise."
- January 19, 2012
How IT shops are changing and whom CIOs need to hire are big topics in the age of cloud and mobility. Should consumer advocates be on the list?
- January 12, 2012
There's no easy way to prove the value of technology investments, but smart CIOs are finding new ones -- and smarter still, being proactive about it.
- January 05, 2012
The IT services-broker model might be good for your business, but one CIO cautions against letting the label define your role.
- January 05, 2012
Has technology advanced to the point that some endpoint security tools -- and the staff needed to support them -- will go away?
- December 23, 2011
A bill limiting overtime pay for IT workers is one more example of politicians putting corporate interests ahead of individual workers, opponents say.
- December 21, 2011
IT leaders are positioning themselves as facilitators or IT services brokers rather than as the managers and mainframe minders of yore.
- December 16, 2011
To be executive material for the CIO job these days, you'll need more than a well-cut suit.
- December 15, 2011
Mark Twain is attributed with the saying, "There are three kinds of lies: lies, damned lies and statistics." Any CIO faced with a meaningless key performance indicator (KPI) scorecard ...
- December 13, 2011
Managing change can be the hardest part of IT's job. One CIO has a strategy to manage change that hinges on using both hemispheres of the brain.
- December 13, 2011
CIOs are turning to application portals to meet mobile needs while protecting corporate IT policies.
- December 12, 2011
Shadow IT should be a serious concern for all CIOs in an age of self-service technology. Here's how to get a grip on it.
- December 08, 2011
Enterprise apps are carrying millions of dollars in technical debt, one study says. CIOs need to zero in on the mistakes that could level their companies.
- November 18, 2011
Who says enterprise architecture frameworks are worse than useless? Vivek Kundra, that's who. The former CIO of the United States made a blistering case against enterprise architecture in his ...
- November 17, 2011
A growing segment of SaaS solutions targets industry-specific needs and mission-critical business functions.
- November 04, 2011
We have been exploring how CIOs need to approach millennials in the workplace -- especially how members of that generation interact with technology. Indeed, millennials get the credit for cutting ...
- October 12, 2011
AT&T CIO Thaddeus Arroyo has built an innovation ecosystem that operates on four levels and where managing innovation is about continuous improvement.
- October 06, 2011
Kraft Foods' push to become a more virtual, digital enterprise is driven by savings on hard costs and a lot of marketing know-how.
- September 28, 2011
One option in data center cooling allows servers to be immersed in liquid, potentially reducing cooling energy by 90%.
- September 27, 2011
General Electric Co. turned to Agile practices to revamp software development in its Energy division. Now Agile is making its way across the company.
- September 08, 2011
Choosing the right IT services to deliver is the foundation of a winning IT Service Management strategy. ITIL chief architect Sharon Taylor explains.
- August 17, 2011
Companies that already have installed virtual desktops are considered trailblazers even now, and the technology wasn't fully baked back in 2008 when Dustin Fennell, CIO at Scottsdale Community ...
- July 13, 2011
Cloud computing is just one of three technologies shaping the IT organization of the future and the role of the CIO.
- July 12, 2011
The IT organization of the future is shifting to become not only a business but also a part of an integrated business services organization.
- June 27, 2011
Setting social media policies is a tricky and potentially costly process that varies widely based on an industry's regulatory requirements.
- June 15, 2011
IT's status quo will be toppled by the need for speed and tech-savvy employees. Here's what's vital for operating the IT organization of the future.
- June 09, 2011
New York Life Retirement Plan Services' CIO and CEO discuss the changing role of the IT organization, and why social media is topping their agenda.
- June 01, 2011
PURE, a small insurance provider, is fueling growth on the back of outsourcing services and cloud computing, and with a clear vision of IT innovation.
- May 31, 2011
Sentiment analysis tools are creating a kind of customer intelligence that online marketers are finding beats traditional market research.
- May 25, 2011
Learn how an air space analysis system helped Wells Fargo CIOs avoid technology integration disasters during the merger with Wachovia.
- May 24, 2011
Post-Wells Fargo and Wachovia merger, the CIOs offer a look at a technology integration strategy driven by the need to convert 70 million customers.
- March 30, 2011
CIOs focused on continuously improving their IT products and services might want to heed the lessons of now-defunct market leaders who got upended by disruptive innovation.
- March 29, 2011
IT innovation is what happens when there's no money for new equipment but plenty of fresh ideas emanating from all parts of the business.
- March 22, 2011
CIOs are looking for ways to say yes to the iPad in the enterprise, despite the technological and cultural challenges associated with new mobile devices.
- March 08, 2011
Faced with a chaotic mix of cloud services, IT execs now must sort through a crowd of cloud brokers that claim to minimize risks and improve interoperability.
- February 01, 2011
The never-ending quest to cut IT costs is opening up new IT offshoring markets. Here are a look at Gartner's latest assessment and a new index from IT advisory firm TPI Inc.
- January 05, 2011
When should a CIO on the job market start lying about his or her age? Or, to put a finer point on the question, hiding one's age? For one of the headhunters I consulted on a story this week about ...
- December 22, 2010
Knowing what not to outsource is not always as obvious as it seems, according to sourcing experts. Here are six questions to help you build an effective outsourcing strategy.
- December 14, 2010
Pick an agile project management path based on scope, schedule or budget to set project boundaries and keep release dates on track.
- December 10, 2010
When one of Mark Bowker’s clients went to do an IT asset inventory, they couldn’t count how many virtual machines they had … because they couldn’t see them. Bowker, an analyst with Enterprise ...
- November 17, 2010
Enterprise collaboration platforms aim to add a social layer to work apps. This story, the second of two about such platforms, offers a market overview and vendor selection advice.
- November 16, 2010
Forget about pushing people to use wikis and blogs. The rush is on to build enterprise collaboration platforms that pull social networking into every workstation.
- November 03, 2010
Business process transformation succeeds best in IT organizations emphasizing collaboration and real-time analysis. Learn how IT can bring transformation to the lines of business.
- October 13, 2010
At the Forrester CIO Forum, a health care COO tells CIOs how he is using IT innovation to transform the business. The keys? BIACs, COEs and focusing on the bottom line.
- October 12, 2010
A proliferation of mobile devices in the enterprise forces CIOs to reassess policies, budgets and backups for mobile data security.
- October 06, 2010
Explosives maker Austin Powder played with virtualization, and an idea for its business continuity and disaster recovery planning ignited: Make HQ a hot site for remote offices.
- September 30, 2010
CIOs like Ed Bell caution that business process automation success doesn't necessarily hail from the process of automation or the BPM tool, but rather from an understanding of the desired business outcome.
- September 16, 2010
There's no turning back mobile devices' invasion of the enterprise. CIOs need to put mobile phone security policies in place to control these uninvited guests.
- September 01, 2010
Public and private cloud computing have penetrated enterprises, forcing IT to develop a plan for managing two distinct service-delivery models.
- September 01, 2010
The IT service catalog is a linchpin of ITSM, but is hard to create and manage. Here an expert advises where to begin, what to avoid and why CIOs should make a catalog a priority.
- August 11, 2010
Learn how other organizations tackle gap analysis, from software projects to IT portfolio assessments, in this list of sample gap analysis templates.
- August 06, 2010
What's data fungibility have to do with delivering business insight? No, really, I'm asking. According to Burton Group analyst Lyn Robison, one reason CIOs are struggling to deliver business ...
- August 04, 2010
CIOs are taking a hybrid approach to the creation of IT and corporate business services, repurposing existing technology and adding new service delivery methods.
- August 03, 2010
CIOs are in a prime position to shape new IT business services and shepherd the enterprise into new markets.
- July 22, 2010
Formal data governance programs are still the exception rather than the rule. Learn why your organization needs one, plus five preconditions necessary to ensure success.
- July 08, 2010
IT chargeback is being put to the test by cloud computing. Which metrics can be used to charge business units for IaaS, PaaS and SaaS?
- July 07, 2010
Enterprise master data management is a big task. Some CIOs are finding quick wins by starting MDM within their business intelligence efforts. For others? It's a no-win.
- July 01, 2010
Agile projects can mingle Scrum and waterfall approaches, but proceed with caution. Program managers share agile best practices and pitfalls.
- June 16, 2010
There is no clear-cut path for IT to follow when it comes to business service development. CIOs and experts share their dos and don'ts.
- May 24, 2010
I'm still recovering from last night's LOST series finale. I thought it really fit with the themes of the show, but I know a lot of people weren't happy with the outcome. Your thoughts? Besides ...
- May 13, 2010
Before the dust settles from an erupting volcano in Iceland, business continuity managers need to take a close look at their business continuity plans, starting with their supply chain.
- April 27, 2010
Gartner Inc. rates IBM's, Microsoft's, Oracle's and SAP's capabilities as business intelligence vendors, from BI platform functions to strategy.
- April 14, 2010
How well do you know your IT project stakeholders? A better relationship with your stakeholders can vastly improve project success rates and overall IT/business communications.
- March 25, 2010
I recently was asked to participate in a panel discussion about the importance of communication in IT innovation at the Olin Innovation Lab, an annual event at the Olin College of Engineering in ...
- March 11, 2010
IT infrastructure outsourcing and multisourcing benefit when enterprise and vendor have a strong IT Infrastructure Library framework. Learn how to align IT outsourcing and ITIL.
- March 10, 2010
Robert Kaplan, author of the balanced scorecard, talks about agile business, risk management and predictive analysis in this Q&A.
- March 03, 2010
The open source community has a new addition: an enterprise-level, ITIL-aligned change management tool. Recently unveiled at the Pink Elephant IT Service Management Conference & Expo, ...
- March 03, 2010
Should CIOs have innovation strategies? We talk with Chevron's innovation specialist on how the energy giant discovers ingenuity and develops a corporate creative process.
- February 24, 2010
Performing an IT gap analysis can help your IT shop pinpoint gaps in its service delivery as a starting point in using the ITIL framework. Learn the eight questions to ask.
- February 17, 2010
How do you educate the business on the value of a business continuity plan before disaster strikes? Linking risks to business performance is key.
- February 03, 2010
How did CIO Sharon Gietl help The Doe Run Co. navigate budget cuts and layoffs? With a tiny PMO that is prioritizing projects across the enterprise.