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February 01, 2011 01 Feb'11
IT innovation is just a matter of time

Innovation is a popular topic among IT professionals and media. It's also one of the more misunderstood concepts. If you ask 10 CIOs what IT innovation means to them or to their companies, you will ...
February 01, 2011 01 Feb'11
IT offshore outsourcing markets, options on the rise, Gartner says

The never-ending quest to cut IT costs is opening up new IT offshoring markets. Here are a look at Gartner's latest assessment and a new index from IT advisory firm TPI Inc.
January 28, 2011 28 Jan'11
Converged infrastructures promise to simplify private clouds

Just when you thought you understood private clouds, along comes converged infrastructure. You wouldn't be wrong to wonder, are they the same thing? A private cloud, most people agree, is a ...
January 27, 2011 27 Jan'11
Offshore outsourcing: China runs the sun, will it rule the cloud too?

Gartner came out with its annual list of the top 30 countries for offshore outsourcing. Despite my complicated relationship with lists (totally sucked in and deeply skeptical), I've found the ...
January 25, 2011 25 Jan'11
IT salary survey numbers may obscure still struggling economy

Reader Jim Dries offered me another point of view on the SearchCIO.com salary and careers survey, which was completed late last year. In our 2010 IT salary survey, all signs point to increased ...
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January 21, 2011 21 Jan'11
Get started on XP migration to Windows 7 by 2012

I remember talking to an IT manager about his XP migration plans to Vista, and he said that he was going to hold on to XP come hell or high water. Mainstream support for XP had ended and extended ...
January 20, 2011 20 Jan'11
The enduring value of starting cheap in offshore IT outsourcing

Being the lowest-cost service provider of offshore IT outsourcing pays off in ways that go beyond being -- well, the lowest-cost IT service provider. Rock-bottom prices attract new customers, who ...
January 13, 2011 13 Jan'11
IT salaries creeping up in 2011, mood mostly positive

The average IT salary in 2010 for senior IT executives, mid-level IT executives and IT managers was $121,797, according to our annual CIO Salary and Careers Survey, taken in November. This is a ...
January 13, 2011 13 Jan'11
Data center transformation: Evolution or revolution?

As we continue to chronicle the "disappearing" data center, we have to consider the ongoing transformation of the enterprise application. Software as a Service, Web-based applications, cloud ...
January 07, 2011 07 Jan'11
CIO resumes: Passing the eyeball test and the black ink test

Judging character and qualifications is a tough thing. The annual debate over the Major League Baseball Hall of Fame voting is going on, following the announcement of the two newest members, ...
December 23, 2010 23 Dec'10
Post-WikiLeaks computer security measures include hired hackers

Those of you who find the Wikileaks story fascinating, as I do, might enjoy zooming through Red's Query, a fictional piece of work by technology media executive Eric Lundquist. The last quarter of ...
December 22, 2010 22 Dec'10
Spreading cheer and good health through a virtual reality game

We got Kinect. For Christmas and the winter ahead, my husband said. For when the house is empty again and the weather outside is frightful. It will be good for our health, he told me. I do not play ...
December 17, 2010 17 Dec'10
WikiLeaks shines a light on corporate security policies

The WikiLeaks debacle has put a spotlight on the need for better corporate security policies and new technology approaches. But even these safeguards are no guarantee in an age where data is so ...
December 16, 2010 16 Dec'10
Forget virtual machine management -- go to the cloud

There are still many IT shops that have not virtualized the majority of their servers. Many still haven’t moved virtual machines (VMs) to a production environment yet. In fact, some may sidestep ...
December 15, 2010 15 Dec'10
Can the use of social media skew sales forecasts?

Best Buy uses social media like a pro, or as professionally as a business can, given the newness of the communication mode. The company's Twelpforce service enlists the passion of Best Buy's entire ...
December 10, 2010 10 Dec'10
Budgets, big data and staffing among top CIO concerns

There's good news for CIOs who need to find a way to do more with less: most IT budgets will stay flat or even increase by as much as 10% in 2011, according to a live survey of more than 2,000 ...
December 10, 2010 10 Dec'10
Outsourcing vs. insourcing: The line's not so clear

An important part of a CIO's job is understanding which IT functions are best handled by others and which should be kept in-house. But the answer is not always so clear-cut in the outsourcing vs. ...
December 02, 2010 02 Dec'10
An old data center infrastructure looks new in a coat of green

Thinking about heading out to Gartner Inc.'s 29th annual Data Center Conference in Las Vegas next week, I'm reminded of how much data center infrastructure has changed since the mid-1980s, when ...
December 02, 2010 02 Dec'10
How do you know if your SaaS provider is healthy? Here's the scoop

How do you know if your SaaS provider is a good choice? A session at the recent MIT Sloan CFO Summit provided some insight that might prove useful the next time you're vetting a SaaS provider. The ...
November 30, 2010 30 Nov'10
Social bots by 2015, and other technology predictions from Gartner

Thanksgiving, Black Friday and Cyber Monday are behind us. Time to bring out the 2011 technology predictions. Hot off the presses from the Gartner research files are the consultancy's top ...
November 18, 2010 18 Nov'10
ISVs' software licensing agreements bend with the times

Enterprises might not be rushing headlong into the public cloud -- indeed, most experts believe the infrastructure of the future will be a hybrid cloud -- but savvy CIOs are taking a page from the ...
November 11, 2010 11 Nov'10
Political underpinnings of data governance

I asked Gwen Thomas, founder of the Data Governance Institute, how businesses’ data management plans were changing , and she started to explain why “The Tragedy of the Commons” summed up the ...
November 10, 2010 10 Nov'10
In the absence of spreadsheet management, horror lurks

Is the spreadsheet dead? Has the cockroach been eradicated? A half-billion people use Excel. For a story this week on spreadsheet management, I not only learned that the spreadsheet is alive and ...
November 03, 2010 03 Nov'10
The eyes have it: CIOs need video content management -- now!

I am entertained by a good video as much as anyone, I dare say, especially those made by a close relative in the science field, and any number of YouTube hits as well (for example, Hahaha and David ...
October 29, 2010 29 Oct'10
Why some IT executives are gung ho about cloud computing technology

If the turnout at the recent Society for Information Management (SIM) meeting in Boston is any indication, IT executives are seriously interested in cloud computing technology. And although ...
October 28, 2010 28 Oct'10
Agile adoption basics, and basic mistakes

I came across a helpful post on the Edge of Chaos/Agile development blog on the 10 most common mistakes for agile adoption. No. 1: Don’t start with a tool. Choosing a tool will only slow down agile ...
October 28, 2010 28 Oct'10
Business intelligence technology 3.0 is all about control, but whose?

In search of information for a story on business intelligence technology 2.0, I was informed politely by the head of the BI practice of a global IT provider that I was at least six years behind the ...
October 22, 2010 22 Oct'10
Unlikely to join Twitter, IT would rather be 'LinkedIn', guru says

Those of you trying to figure out how to back up a virtualized environment efficiently ought to check out Greg Schulz's blog about data footprint reduction. The 1% of IT staffers who join Twitter ...
October 21, 2010 21 Oct'10
Where’s the love for Microsoft technologies?

Remember when Microsoft’s marketing machine could make up a word like goodness to describe a new software feature, and people would eat it up like, well, chocolate? The ooohs and aaahs at shows -- ...
October 14, 2010 14 Oct'10
Virtual data center: A panacea for governance

Virtualization, to me, is in many ways like vitamin supplements: Whether you want to save money, pool resources or make employees more productive, there’s a virtualization pill for that. What I ...
October 12, 2010 12 Oct'10
Mobile workforce will soon demand iPad-type tablets

If ever there was a no-brainer reason to get an iPad, or some kind of equivalent thin tablet computer that will be coming soon from HP or Dell, it's as a journalist covering a remote assignment. ...
October 12, 2010 12 Oct'10
Mobile data security spans policies, budgets and backups

A proliferation of mobile devices in the enterprise forces CIOs to reassess policies, budgets and backups for mobile data security.
October 11, 2010 11 Oct'10
CIOs feverishly working on mobile strategy

It seemed no matter how a conversation started out with IT executives at this year’s Society of Information Management national event in Atlanta this week, it somehow wound its way back to ...
October 07, 2010 07 Oct'10
Wit and wisdom from the world of disaster recovery solutions

For those of you who spend your days thinking about business continuity, and your nights tossing around disaster recovery solutions, I thought I would share some of the wit and wisdom gleaned from ...
October 06, 2010 06 Oct'10
How to use Twitter, if you're a CIO? With discipline

How do you tweet? I'm supposed to use Twitter for work, but I don't. Now I believe I know why. According to two CIOs who do, David Buckholtz and Ralph Loura, tweeting requires first, "a moment" ...
October 05, 2010 05 Oct'10
Social media may not be a revolution, but it's in your enterprise

The social media multiverse is all a Twitter about the fact that one of today's most popular intellectuals has written an article saying that the revolution will not be tweeted. You should read his ...
September 30, 2010 30 Sep'10
Managing expectations for DR in a virtual server environment

We've been looking at evolving technology strategies around disaster recovery in a virtual server environment this week at SearchCIO.com, but some of the best advice I heard came down to managing ...
September 16, 2010 16 Sep'10
Supporting cloud services is a quandary for IT

A CIO was recently approached by a business line manager about a problem with a cloud service. The manager asked if the CIO could help resolve the issue, and the CIO gave him a flat-out “No.” It is ...
September 09, 2010 09 Sep'10
Women in IT band together at VMworld 2010

Navigating the crowded halls of VMworld 2010 in San Francisco last week, I couldn't help feeling drawn to the signage developed for this year's event: "Virtual Clouds, Actual Roads. " The backdrop ...
September 07, 2010 07 Sep'10
Improving business services management, one vehicle at a time

It's funny the places where you can gain some insight about business services management. Last week, I spent two hours waiting at my local Massachusetts Registry of Motor Vehicles to exchange a ...
September 02, 2010 02 Sep'10
Mobile application development made easy … eventually

A while back, I checked in with a few IT managers about their mobile application development plans. I was wondering if business intelligence applications were making their way on to their users’ ...
September 01, 2010 01 Sep'10
VMware luminaries say virtualized environments lead to IT as a Service

Hall D in San Francisco's Moscone Center was an electric mecca this week, as tens of thousands of IT professionals gathered to hear VMware Inc. luminaries discuss the future of IT as a Service at ...
August 26, 2010 26 Aug'10
Hair-raising approaches to data backups

We are smack dab in the middle of hurricane season, but SMBs should be keeping an eye on well-intentioned employees in addition to the local forecast. Like the intern who was hired to perform daily ...
August 25, 2010 25 Aug'10
WikiLeaks: When IT security threats are leakers, not hackers

Last month's release of the incendiary Afghan War Diary by WikiLeaks raised a lot of national security questions, not the least of which is how a large, complex enterprise anticipates the human ...
August 24, 2010 24 Aug'10
Trade promotion management: A missing opportunity?

If you read Linda Tucci's recent story on the efforts of Tasty Baking Co. to find a workable solution for trade promotion management, you may have been struck, as I was, about why TPM can be such a ...
August 20, 2010 20 Aug'10
The cloud hype cycle will take the industry for a ride

If you think cloud computing is coming on strong, well, you ain't seen nothing yet. Analysts at Gartner Inc. predict that worldwide revenue from cloud services will balloon from $58.6 billion in ...
August 20, 2010 20 Aug'10
Social media risks that will make your hair stand on end

We've all heard about the benefits of using social media in the enterprise: Brands are enhanced, customers engaged, employees connected. But as summer nears its end, let's gather around the ...
August 17, 2010 17 Aug'10
Midsized companies migrating to Windows 7 find the payback worthwhile

If the sagging economy has forced midsized companies to delay hiring more IT staff, maybe migrating to Windows 7 can move them off that dime. In a recent report by IDC, an impressive number of ...
August 13, 2010 13 Aug'10
The feds' identity ecosystem will include national identity cards

The U.S. government is increasing its efforts to identify, authenticate and authorize people online. This month it's releasing a draft of a Strategy for Trusted Identities in Cyberspace proposal ...
August 12, 2010 12 Aug'10
Gartner downgrades 2010 IT spending -- what's in your wallet?

Gartner Inc. downgraded its forecast for 2010 IT spending worldwide, and now pegs growth at 2.9% rather than the 4.1% growth it forecast earlier this year. Spending numbers for the U.S. market are ...
August 11, 2010 11 Aug'10
Top five free Microsoft downloads

Every once in a while I like to check out what Microsoft admins are downloading these days. I sometimes do a search on Google, but to get a feel for the work being done in Microsoft shops, I always ...
August 11, 2010 11 Aug'10
Free sample gap analysis templates: Software, security, architecture

Learn how other organizations tackle gap analysis, from software projects to IT portfolio assessments, in this list of sample gap analysis templates.
August 10, 2010 10 Aug'10
The end of online anonymity, part 2

Google CEO Eric Schmidt's statement last week about the end of online anonymity recalls similar words by one of his former colleagues, Scott McNealy of Sun, more than a decade ago. McNealy caused a ...
August 05, 2010 05 Aug'10
Agile best practices applied to business problems

In the past few years, Ross Pettit, client principal at Chicago-based ThoughtWorks Inc., has seen a shift in client requests. The agile software development consulting firm’s projects are still ...
July 30, 2010 30 Jul'10
A world without legacy systems

How frustrating is it to be one of the little guys without the resources to bear for big projects. Well, those frustrations may actually be easier to deal with than the alternative: Being a large ...
July 30, 2010 30 Jul'10
Catalyst Conference: Is the new BI about less automation -- or more?

I'm here on the business intelligence track at the Burton Group's Catalyst Conference, trying to sort out the old BI from the new. As you might expect, there is a lot of talk about predictive ...
July 29, 2010 29 Jul'10
Taking notations on agile data modeling

You can’t talk about agile data modeling without mentioning Scott Ambler, whom many consider the authority if not founder of agile data modeling. In this tip, Ambler takes readers through an ...
July 22, 2010 22 Jul'10
Readers respond to practice and philosophy of IT chargeback

My thanks go out to readers who were charged up enough to write about the IT chargeback series on SearchCIO.com. Whether you do showback, partial chargeback or chargeback for a profit; charge ...
July 22, 2010 22 Jul'10
Chief data officers: Bringing data management strategy to the C-suite

John Bottega admits he's a bit of a clotheshorse. The guy likes a quality suit. Actually, he is a connoisseur of fine suits, their fit, their style, their durability. The sleeve on a quality suit, ...
July 16, 2010 16 Jul'10
Chargeback process: An old model heralds changes in IT

The old chargeback process, revived by cloud computing, could have major ramifications for IT organizations as they revamp to become centralized service providers, experts say. Traditional ...
July 15, 2010 15 Jul'10
Does IT chargeback pave the way to outsourcing?

If your organization is talking about moving to an IT chargeback or a supply and demand model for IT, could that be its first step on the road to outsourcing? That was an interesting sidelight ...
July 14, 2010 14 Jul'10
IT consolidation for business innovation

I’ve been touching base with IT folks and analysts lately to get a feel for the projects people are working on these days, and the phrases that keep coming up are IT consolidation, modernization ...
July 09, 2010 09 Jul'10
IT chargeback: A political hot potato is tossed up by cloud computing

A question has been nagging me since I attended Cloud Expo in New York: What metrics can IT departments use to charge back business units for cloud services? Measured service is fundamental to the ...
July 08, 2010 08 Jul'10
Is mobile video conferencing worth considering in the midmarket?

You share, collaborate and inform via email, phone, instant message and more -- all because face-to-face time can be difficult to pull off in our increasingly busy schedules. And while some ...
July 08, 2010 08 Jul'10
Think lean before you start agile projects

In the past few weeks I’ve been writing about agile projects, Scrum vs. waterfall or using the two project approaches together, and a theme that keeps coming up when I talk to project managers is ...
June 18, 2010 18 Jun'10
Self-service technology transforms universities into 'schools of one'

IT executives who are grappling with social media and self-service technology will sympathize with their counterparts in higher education. The technology sophistication of current university ...
June 17, 2010 17 Jun'10
New England GiveCamp: One NERD and multiple IT project success stories

A lot of projects fail. If business requirements aren't clear or gathered effectively, or if the scope of the project is inaccurate, failure happens. But this past weekend, at New England GiveCamp ...
June 11, 2010 11 Jun'10
Pundits blur lines between effect of cloud services and the Internet

Cloud computing has been around so long, even the CTO Power Panel at the recent Cloud Expo couldn't identify its origins. "What was the year that BusinessWeek published the cover story on Amazon's ...
June 10, 2010 10 Jun'10
When it comes to an agile model, failure is an option

It’s OK to fail when taking an agile approach to a business service or software development project, but if you fail, fail fast. As one expert explained to me, if you don’t fail, you don’t really ...
May 27, 2010 27 May'10
Is the new CIO role of today cultivating CEOs of the future?

The CIO role is changing -- there's no doubt about that -- but the question remains: What does the new CIO role comprise? During her keynote presentation at the Forrester IT Forum in Las Vegas this ...
May 27, 2010 27 May'10
BP's risk management strategy put planet in peril

A story in this morning's New York Times on BP's risk management strategy will no doubt send chills down the spine of many a corporate risk and compliance officer. The story reports on an internal ...
May 25, 2010 25 May'10
The discovery phase of private clouds

A year ago, when I brought up private clouds to IT executives, many were flat out not interested. Flash forward a year, and their stance has changed. Many IT executives are entering boot camps ...
May 21, 2010 21 May'10
Idea management software: The future is now

Idea management software sounds so futuristic, it makes me think of the movie Minority Report. In fact, ideation management is in the here and now. As SearchCIO.com News Director Christina Torode ...
May 21, 2010 21 May'10
Mars and Venus on the future of IT

It could be I'm overly sensitive to gender issues among the academic scientific elite, having moved to Cambridge, Mass., about the time then-Harvard President Larry Summers made his unfortunate ...
May 20, 2010 20 May'10
USB memory sticks spark concern -- but still prove hard to pass up

"Is this safe?" seemed to be the first question out of everyone's mouth when a colleague of mine was handing out USB memory sticks at the recent MIT Sloan CIO Symposium. The tiny memory sticks did ...
May 19, 2010 19 May'10
Technology job openings surge, headhunters are on the prowl

A report on technology job openings reinforces evidence that the recession is receding. Do you know where your IT staff is headed? It could be out the door. This month's report from Dice Inc., the ...
May 18, 2010 18 May'10
Why using Microsoft Excel in SMB IT makes sense

It's no surprise that many organizations are using Microsoft Excel. Evolving from more than just a simple spreadsheet application, Excel is used for everything from simple project management to ...
May 13, 2010 13 May'10
In lieu of customers, cloud vendors form partnerships at Cloud Expo

Sys-Con, creator of the sixth international Cloud Computing Expo held last month in New York, blamed a real cloud for the absence of traffic on its show floor. It wasn’t enterprise concern over ...
May 03, 2010 03 May'10
CIO weekly wrap-up: The future of Flash, Sarah Palin hacker convicted

I'm having a slightly cranky Monday morning. The Greater Boston area is on a "boil water" order due to a catastrophic water main break -- which is most immediately affecting me in that there is no ...
April 29, 2010 29 Apr'10
IT hiring: The drama behind the statistics

Well, this sounds like a positive sign of economy -- and IT -- recovery. We've written recently about what CEOs look for in the CIO role, and now The Boston Globe is reporting that IT hiring is on ...
April 23, 2010 23 Apr'10
Antivirus software update goes rogue, corporate email security scares

Wednesday was a busy -- read: frustrating -- day for many organizations using McAfee Inc.'s antivirus software or Google Inc.'s Gmail. Problems with the two popular services raised concerns about ...
April 20, 2010 20 Apr'10
Gartner's take on emerging business intelligence technology

The most tangible success measure of business intelligence technology is usage -- and mainstream BI just isn’t there, and won’t be for some time, according to Gartner analyst Kurt Schlegel. The ...
April 16, 2010 16 Apr'10
CIO careers: Seeking legal experts

Of all the conversations I had with attendees this week at the Gartner Business Intelligence Summit in Las Vegas, it was actually one with Gartner analyst Debra Logan about CIO careers that ...
April 15, 2010 15 Apr'10
More colleges move to cloud email like Gmail, ditch in-house email

Colleges across the country have started turning to cloud email services such as Gmail in an effort to cut costs. It's not entirely surprising, either: IT shops have been toying with the idea of ...
April 09, 2010 09 Apr'10
Computer hardware upgrades and iPhone OS 4: When software spurs buying

As an iPhone 3G owner, I was very excited to hear about the Apple iPhone's newest operating system, the iPhone OS 4 software upgrade, planned for deployment this summer. Actually, I've never felt ...
April 07, 2010 07 Apr'10
CIO weekly wrap-up: Cloud computing, IT innovation, CIO role and DR/BC

I'm a bit late with this post this week, but you can still catch up SearchCIO.com's latest news on cloud computing, IT transformation, the evolving CIO role and IT business continuity and disaster ...
April 07, 2010 07 Apr'10
Five steps to playing a bigger part in your company's M&A

I spoke with Gartner analyst Dave Aron for my story today about the CIO role in a merger and acquisition. The topic seemed timely: A variety of reports suggest that corporate M&A activity is ...
April 07, 2010 07 Apr'10
A move to cloud computing services -- back in 1999

Back in 1999, the beta for Amazon EC2 was seven years away; Google Apps, was well, a gleam in Google’s eye; and Erik Dubovik was moving business processes into the cloud. It wasn’t called cloud ...
April 02, 2010 02 Apr'10
Microsoft business intelligence tools here in May

I just got word from Microsoft that they plan to release Office 2010 and SharePoint 2010 -- with the new Microsoft business intelligence (BI) features -- on May 12. To back up a bit, we wrote about ...
March 30, 2010 30 Mar'10
BI strategy: What Holy Grail are you seeking?

Gartner’s BI Summit is just around the corner, and I’m eager to see how attendees’ business intelligence strategies and priorities have changed. When I went to the show last year, a big topic of ...
March 25, 2010 25 Mar'10
Gaga for Google Fiber? We're all a bit crazy when it comes to tech

The Google Fiber for communities deadline is right around the corner. In an effort to test out its plans for high-speed broadband and fiber-to-the-home connections, Google has asked interested ...
March 22, 2010 22 Mar'10
CIO weekly wrap-up: National cybersecurity list, basketball technology

Like many of you, I'm caught up in the passage of health care reform here in the U.S. If you're interested in the health care system dovetails with your interest in technology, be sure to check out ...
March 19, 2010 19 Mar'10
IT execs weigh in on cloud computing and IT business transformation

I was at a Boston Society for Information Management (SIM) event the other day on transformation: how CIOs are transforming the business and the role of IT, but what struck me is how little a role ...
March 19, 2010 19 Mar'10
Success with cloud applications calls for a strong data-privacy policy

Public agency CIOs and IT executives are joining the move to cloud applications, while making sure their data privacy policy remains strong. As I've stated previously on this blog, public-sector ...
March 18, 2010 18 Mar'10
Top IT certifications: Do they matter to you?

How important are IT certifications today? As organizations start to hire again (there were 58,229 available tech jobs on Dice.com this month), IT certifications could help potential candidates ...
March 15, 2010 15 Mar'10
CIO weekly wrap-up: What is Foursquare's draw? Also Balanced Scorecard

Happy soggy Monday from the rain-soaked East Coast! We've had a pretty easy winter so far, but these April showers sure are coming early and strong. So, I've seen a lot in the mainstream media this ...
March 12, 2010 12 Mar'10
ITIL framework and IT outsourcing a formidable duo

I haven't tackled IT Infrastructure Library as a topic in the forefront of any stories of late, but that changed this week as I researched my piece on IT infrastructure outsourcing and how a strong ...
March 11, 2010 11 Mar'10
Why one IT guy found Windows 7 to be too user-friendly

There has been a lot of Windows 7 coverage on SearchCIO-Midmarket.com -- everything from planning your migration strategy to making it your last operating system. Part of the appeal of the new OS ...
March 09, 2010 09 Mar'10
Are you stress testing your IT strategies?

I recently spoke with Robert Kaplan, author of the Balanced Scorecard, about how he would revise his framework given the economic meltdown in the last few years. The addition he would make is a ...
March 08, 2010 08 Mar'10
CIO weekly wrap-up: Web browser wars in Europe, iPad's new ad and more

I'm back from a couple of days off in Los Angeles – my first trip to southern California, and a well-timed one as I got to witness some of the pre-Oscar hoopla for myself. Now, it's back to the ...

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