Small business infrastructure and operations
- February 09, 2011
Plenty of up-front planning, a few helpful automation tools, and even Vista make for a fairly easy Windows 7 migration from XP, say IT managers.
- February 09, 2011
Cloud computing models are converging. Many roads are leading to PaaS, and some vendors are building an IaaS-SaaS-PaaS triple threat.
- February 07, 2011
CIOs are cautiously deciphering the value of cloud computing, and finding that their expectations don't always match the payoff. Yet the service delivery model is gaining traction.
- February 03, 2011
As IT executives decide whether cloud risks outweigh the benefits of moving to the cloud model, the debate continues.
- February 02, 2011
The top 10 public cloud computing risks -- from security to legal ambiguity -- and how IT executives and industry experts advise dealing with them.
- January 26, 2011
Midmarket companies' growth and their desire to give customers remote access to business applications are fueling the adoption of public cloud computing resources.
- January 19, 2011
In the 2010 CIO Careers and Salary Survey, managers say leading-edge technologies are drawing them into strategic IT planning. A healthy number, however, are not so gung-ho.
- December 15, 2010
SaaS-based project and portfolio management tools for SMBs offer a plus besides cost -- in uncertain times, they're better at adapting to rapid change than traditional project management tools, say experts.
- December 08, 2010
The days of eyeballing resources for virtual machine performance are falling to the wayside as IT directors seek better server virtualization ROI.
- November 24, 2010
Virtualization licensing models have come a long way on the server side, but making sense of virtual licensing models for the desktop is a complex endeavor.
- November 23, 2010
News CIOs should use from the MIT Sloan CFO Summit: In these uncertain times, CFO responsibilities center on internal execution and scenario planning for constant change.
- November 18, 2010
Cloud technology accentuates some norms of IT culture that need to change. The command-and-control approach is one of them.
- November 17, 2010
Enterprise collaboration platforms aim to add a social layer to work apps. This story, the second of two about such platforms, offers a market overview and vendor selection advice.
- November 17, 2010
A virtual PBX system can give small companies many big-company phone features for a small monthly outlay, but it won't scale gracefully for medium-sized companies.
- November 10, 2010
The cost of data management solutions in the cloud and on-premise is still a bit steep for SMBs, but a lack of data classification will cost you more.
- October 27, 2010
Midmarket cloud adopters are in need of a data integration solution that can ease the flow of information among cloud applications and on-premise systems.
- October 20, 2010
In 2020, will IT shops be "industrialized" powerhouses that expand with the business, or downsized to just five people? The Forrester CIO Forum sounds off on the future of IT.
- October 13, 2010
IT executives share their IT governance strategies as consumerization and the cloud change the rules -- and responsibilities -- of IT.
- September 29, 2010
The Apple iPad has launched a tablet PC war as vendors strive to provide the mobility and functionality IT organizations crave. So what's the best tablet PC for your company?
- September 22, 2010
At Sun National Bank, a server virtualization project enabled a home-grown disaster recovery system and a bigger bang for the buck.
- September 08, 2010
Experts share their information dashboard design tips and scorecard template how-tos in this guide of real-world dashboard and scorecard development dos and don'ts.
- September 08, 2010
Outsourcing solutions are undergoing a seismic shift, says the head of outsourcing at A.T. Kearney. See what CIOs want from outsourcing companies, and the tradeoffs made in return.
- September 01, 2010
Public and private cloud computing have penetrated enterprises, forcing IT to develop a plan for managing two distinct service-delivery models.
- September 01, 2010
The IT service catalog is a linchpin of ITSM, but is hard to create and manage. Here an expert advises where to begin, what to avoid and why CIOs should make a catalog a priority.
- September 01, 2010
Demand for data center colocation is up, and so are the prices, prompting a debate over whether investments in colocation services match the ROI.
- August 31, 2010
Is it better to own or rent data center space? CIOs are seeking more modular, green data center designs and considering data center outsourcing, as consolidation takes precedence.
- August 25, 2010
See how one CIO is taking permanent document storage to the extreme, as in thousand-year-old record maintenance, as part of his IT strategic planning initiatives.
- August 11, 2010
Learn how other organizations tackle gap analysis, from software projects to IT portfolio assessments, in this list of sample gap analysis templates.
- July 28, 2010
There are benefits to following agile best practices throughout the project lifecycle, but when are they your organization's best bet? Learn how to get started.
- June 30, 2010
Midsized organizations are trending toward picking and choosing the ITIL best practices that fit their needs. While this may save them time, what's it costing them?
- June 23, 2010
SMBs are choosing their own IT service catalog building blocks as ITIL proves too resource intensive.
- June 16, 2010
For those considering a new small-business printer this year, there are a lot of new options. Read this brief rundown on what it all means for more informed buying decisions.
- June 15, 2010
BI SaaS solutions for the cloud are causing more commotion among enterprise and midmarket companies alike than are cloud apps for email and CRM.
- June 09, 2010
Cloud collaboration tools were the start of the USGA's cloud migration strategy -- bringing cost savings, business continuity and customizable CRM to the association.
- June 01, 2010
JetBlue Airlines uses HP's LoadRunner for website performance testing amid a spate of new cloud-based performance testing software services.
- May 27, 2010
CIOs are embracing business technology to better meet the needs of the business, but transforming IT to accommodate this new world order is challenging.
- May 26, 2010
Cloud computing has generated a lot of buzz (and noise) over the years -- but what is it, really? Learn some of the basics and how to plan a cloud strategy for midmarket IT.
- May 19, 2010
Dave Hart, chief technology officer of $1 billion IT infrastructure service provider Presidio, discusses virtual data center conundrums and how midmarket CIOs can get around them.
- May 05, 2010
Social media management policies have two goals: To mitigate potential business risks and to promote business benefits via acceptable use. Learn how to find your social balance.
- April 21, 2010
What steps do you need to take to develop a solid business intelligence strategy? Check out these tips on better BI user adoption, governance and creating a cohesive BI plan.
- April 07, 2010
Find out why one CIO believes most midmarket companies will move to cloud email in the next few years and where he thinks cloud computing services are limited.
- March 24, 2010
Customizing SharePoint to fit your needs can be a timesaver and a cost-cutter. Learn how other organizations have integrated tools and data flows to leverage the platform.
- March 17, 2010
Some organizations are dipping their toes into the cloud by deploying Web apps. In Office 2010, Microsoft takes this one step further -- offering its Office suite in the cloud.
- February 24, 2010
Performing an IT gap analysis can help your IT shop pinpoint gaps in its service delivery as a starting point in using the ITIL framework. Learn the eight questions to ask.
- February 17, 2010
How best to migrate from Windows XP to Windows 7? CIOs are comparing desktop virtualization and traditional desktops. In this second of a two-part series, experts weigh in.
- February 03, 2010
Business process management systems can be costly and time-consuming, leading some organizations to turn to SaaS. But is SaaS BPM a fit for everyone?
- January 27, 2010
Some CIOs land at the boardroom table; others enjoy long tenures in the same spots. Here's a sampling of CIO career paths and the steps to help you get there.
- January 20, 2010
How much do your midmarket IT peers make? See salary averages by industry and title and learn which industry is expecting the highest pay increase.
- January 06, 2010
SaaS CRM helps a national broker/dealer woo financial advisers away from competitors by creating a single-sign on experience.
- December 01, 2009
Get started on or improve your mobile device management strategy with these tips, strategies and resources for mobile device security, mobile application support and more.
- November 17, 2009
Windows XP is in extended support, Vista is ready to be left in the past and organizations are considering upgrading to Windows 7. Learn more with these tips and resources.
- October 23, 2009
After five long years of debate, lobbying and political posturing, the FCC finally voted yesterday to begin crafting net neutrality rules. With differing opinions across the board as to what this ...
- October 21, 2009
From protection to recovery, understanding your data storage technology needs and options is crucial. Learn more about data storage solutions in this compilation of midmarket FAQs.
- September 03, 2009
Servers are still prime virtualization candidates, but CIOs are also looking at desktop and storage virtualization and tweaking virtualization technologies for project testing.
- August 19, 2009
Once you have virtualized most of your servers, what's next? Experts dish on the next steps to creating a virtual infrastructure, sometimes with little capital investment.
- August 05, 2009
Not just for just office admins, enterprise content management systems can play a strategic role in a disaster recovery program. Just ask Tulane.
- July 08, 2009
One company's path from no disaster recovery to a SAN-based DR strategy was driven by the CIO's unshakeable belief that storage is the first principle of a good data center.
- June 23, 2009
Learn how a midmarket insurance company uses virtualization and replication to enable recovery of its Windows server farm in a reasonable time frame. A mainframe benefits, too.
- June 10, 2009
BI in the cloud raises questions, possibilities for CIOs here at Information Builders user conference in Nashville.
- June 09, 2009
For $1,700 per month, Mayer Electric finds a B2B integration service to satisfy a small but growing customer base seeking an end-to-end "punchout" online ordering process.
- June 04, 2009
The move from tape to disk-based replication continues, as does the demand for online backup and DR services. Just ask the CIO of a $200M nonprofit in hurricane-prone Houston.
- June 02, 2009
From remote access solutions to telecom contracts, our list will help you identify gaps in your business continuity strategy and prepare for outages.
- May 12, 2009
Software testing services in the cloud mean faster time to market and cost savings for application development, but watch out for these limitations.
- April 21, 2009
After running IT on a shoestring, the CIO of a growing firm gets a 15% budget increase to support global expansion and prepare the business for the upturn.
- April 07, 2009
Find out how two midmarket companies are successfully using collaboration tools and strategies to drive business outcomes.
- April 02, 2009
Learn how to effectively incorporate remote/branch offices into your established disaster recovery plans with tips and advice from one of Forrester's DR analysts.
- March 31, 2009
CIO Greg Folsom wanted a flexible DR solution to cover many contingencies. The answer? Server virtualization and an industrial-strength SAN.
- March 18, 2009
Will search technology be the next generation of BI? A Gartner analyst discusses how this falls short and where the business intelligence space is headed.
- January 28, 2009
Desktop virtualization can offer midmarket CIOs some great shortcuts -- but it has limitations. An expert who's done 200 virtualization projects discusses it in this Q&A.
- January 07, 2009
Corporate performance management dashboards have been all the rage but ultimately are only rear-view mirrors. New tools add forecasting and modeling capabilities, letting managers adjust more quickly to changes in the business.
- December 30, 2008
Our top 10 most-read articles cover Microsoft, smartphones, careers and more.
- December 17, 2008
Web 2.0 has made a splash in the midmarket, connecting users and customers alike. From SharePoint to LinkedIn and packaged apps, learn how midmarket CIOs are finding Web 2.0 benefits with our top five tips.
- December 10, 2008
Go ahead, duke it out, we say. But can the mainframe server ever be a viable contender in the midmarket space?
- December 09, 2008
The CIO of the city of Riverside, Calif., took compliance and e-discovery by the horns by establishing a flexible but easily enforceable electronic records retention program.
- December 02, 2008
If you're a CIO who likes to have intelligent discussions across disciplines, terms such as SOA, SaaS and SOAP have you drowning in a sea of acronyms.
- November 19, 2008
IT execs get major benefits by deploying virtual servers. But they're also discovering that virtualized environments are more difficult and complex to manage than anticipated.
- November 04, 2008
A CIO used every penny of a budgeting windfall to build the network infrastructure for a nonprofit performing arts center while never wasting a dime. Wi-Fi and a fixed-mobile communications (FMC) system are among the perks helping performers, ...
- October 06, 2008
Some guys have all the fun. Learn how one IT director challenged employees to share his vision of a modern, more efficient shop and how he got the job done.
- September 23, 2008
Is Web 2.0 the way forward? Gil Yehuda, senior analyst at Forrester Reasearch Inc., discusses the Web 2.0 explosion and its place in the midmarket.
- September 10, 2008
IBM and its Ubuntu-toting partners say CIOs can boot Microsoft from desktops. Could their efforts work this time?
- August 20, 2008
A midmarket CIO takes a pass on on-premise applications.
- August 13, 2008
Like it or not, mobile device management means supporting multiple systems. But CIOs don't have to get tangled in a web of unmanageable devices.
- August 08, 2008
The increase in streaming video from major sporting events is causing havoc with network speed.
- July 23, 2008
Disk-based data deduplication tools could make tape storage an afterthought. But as vendors join on, CIOs should take a close, realistic look at deduplication's benefits.
- June 17, 2008
Enterprise 2.0 Conference presenters have had positive, if modest, success with deployments. The barriers, they say, are huge but not insurmountable.
- June 12, 2008
Despite all the hoopla, paying gigs in Enterprise 2.0 are few and far between. But that doesn't mean you shouldn't be on the lookout for staffers with that expertise.
- June 11, 2008
A Google executive argues that all significant IT innovations in the next decade will happen through cloud computing.
- May 20, 2008
Microsoft is betting that midmarket companies will ante up for a way to measure energy efficiency.
- May 14, 2008
The IT job market isn't exactly booming, but it's a better bet for college grads than other industries.
- May 07, 2008
SAP CEO Henning Kagermann set the Business ByDesign bar high. Too high. Humbled, the company is now taking a more modest approach.
- May 06, 2008
Gartner analysts say hosted email is edging toward its moment in the sun, but barriers remain for the midmarket.
- May 06, 2008
SAP is teaming with IBM and Hewlett-Packard. The point? Convincing midmarket customers that buying and installing Business All-in-One is effortless.
- May 01, 2008
Congress isn't short on options for a federal data breach notification law. But it doesn't appear to be a priority.
- April 15, 2008
The proliferation of personal health record programs -- with big ones under way from Google and Microsoft -- means a whole new set of questions for hospital CIOs to answer.
- March 26, 2008
Apple's iPhone intentions may be good for the business world. Or they may not be. Proceed with caution, Gartner says.
- March 18, 2008
The way to energy efficiency is through metrics, experts say. Now if only everybody would agree on one and start using it.
- March 12, 2008
Research In Motion president Mike Lazaridis can prepare answers. But is he prepared for Microsoft and Apple?
- March 05, 2008
Employees are becoming more intent on using their personal smartphones for work. But iPhones and the like just might be safe, provided IT sets some rules.
- February 27, 2008
Google Apps Team Edition is so tempting you could measure the time it'll take your employees to get hooked on it with an egg timer. You can wrestle users over it, if you're so inclined, but best to embrace it instead.
- February 22, 2008
SAP is pushing for 10,000 midmarket SaaS customers by 2010. Can the company pull it off?