Small business IT strategy
- September 29, 2009
An accurate risk management assessment can save you millions. Learn how to create, upgrade or review a risk management process using our list of tools, calculators and resources.
- September 25, 2009
Recently, I’ve been talking to CIOs at midsized organizations about whether the recession is over and the recovery has begun. In some industries at least, the cost-cutting isn’t over and the need ...
- September 22, 2009
As Microsoft enhances built-in vertical functionality of Dynamics AX for partners, an IT director explains the cost analysis and features that led his company to take the AX route.
- September 18, 2009
The District of Columbia has won the 2009 Innovations in American Government Award in Urban Policy for its Data Feeds: Democratization of Government Data project, the first initiative in the ...
- September 10, 2009
Besides the obvious blockades to an ERP implementation -- the cost and the potential long-term disruptions to the business -- midmarket companies are still moving forward with ERP projects. I’ve ...
- September 08, 2009
In this ERP case study of Peet's Coffee's ERP system implementation, the CIO decides between a big bang or phased go-live and begins accruing ERP benefits.
- September 04, 2009
It’s barely September, yet warnings about flu season -- swine flu season, that is -- are circulating fast and furious. The Centers for Disease Control and Prevention had a press conference this ...
- September 03, 2009
Servers are still prime virtualization candidates, but CIOs are also looking at desktop and storage virtualization and tweaking virtualization technologies for project testing.
- September 02, 2009
When growth at Peet's Coffee & Tea started to cripple its tangle of IT systems, its CIO led the charge for ERP. Here's how and why Peet's chose ERP and Microsoft Dynamics AX.
- August 27, 2009
In a world of information overload, many of us have turned multitasking into a way of life (I have done so with the help of RedBull). But are our efforts actually making us more efficient? Earlier ...
- August 27, 2009
I’ve been asking IT execs what’s on their agenda for next year and the good news is that it’s not all about further delaying projects. Rather, budgets are opening up a bit, due, in part, to ROI ...
- August 25, 2009
Experts offer tips on negotiating and managing software virtualization licensing terms and how to avoid violating software vendors' licensing policies in a virtual environment.
- August 21, 2009
When you’re cranking the A/C during these final hot days of summer, don’t forget about data center cooling as well. The consequences for not monitoring server room temperatures could burn you well ...
- August 18, 2009
Many organizations are inching toward the latest business intelligence systems -- flexible, robust, user friendly -- to enable business agility. Here's how.
- August 14, 2009
Signs are that the economic recession is receding and the recovery is slowly beginning. Great news, right? But with recovery comes new job opportunities, and potential attrition on your staff. ...
- August 12, 2009
Open source solutions and Software as a Service applications are both viable options in the midmarket. But which is best suited for you depends on your need for customization, integration and value.
- August 11, 2009
At Tulane University, an enterprise content management system was just one of many improvements to result from Hurricane Katrina. Here, learn must-haves for the people side.
- August 06, 2009
IT jobs are down this year. Mix that lack of employment opportunity with an exceptionally tough job market (the average national unemployment rate is up to 9.4% as of July 2009), and you get some ...
- August 05, 2009
Not just for just office admins, enterprise content management systems can play a strategic role in a disaster recovery program. Just ask Tulane.
- August 04, 2009
Midmarket companies seeking technical skills and cost savings are behind some of the IT outsourcing growth predicted for later this year.
- July 31, 2009
What’s going to get you fired from your CIO job? I was reminded this week of all the ways CIOs risk termination, from failed IT projects to jobs that outgrow them, during a “town meeting” (aka ...
- July 29, 2009
Disaster recovery services come in many flavors, including those that cost as little as $100 a month. Here's what you get from IBM and SunGard at price points up to about $2,000.
- July 24, 2009
When Microsoft (historically not a fan of the GPL) announced this week that it would release 20,000 lines of device driver code to the Linux community (meant to enhance the performance of Linux ...
- July 21, 2009
Still learning about the cloud? This quick rundown of four well-known vendors with cloud computing services is for you.
- July 17, 2009
Project and portfolio management (PPM) software is definitely not overlooked in the midmarket. According to a recent SearchCIO-Midmarket.com survey, 17% use some form of PPM software. But how many ...
- July 15, 2009
If armed with the right knowledge, midmarket organizations can get more out of their software vendor contract negotiations. Learn more about negotiating contracts with SAP, IBM, Microsoft and Oracle.
- July 14, 2009
Cloud computing seem out of your midmarket reach? This quick-hit guide answers common questions, dispels myths and provides tangible cloud computing facts.
- July 09, 2009
Whether they’re using formal project scheduling systems or informal index cards pinned to the wall, midmarket companies are taking steps to standardize project prioritization. But are these efforts ...
- July 07, 2009
Despite the potential of project and portfolio management (PPM) software, most midsized firms use it to manage projects and resources, not a project portfolio.
- July 01, 2009
Now that information security has the attention of the business, Gartner says, security needs to speak about risk in language the business can relate to. Here's how.
- June 30, 2009
Our exclusive research shows how midsized organizations are employing IT governance, with or without PPM software, for project management success.
- June 29, 2009
The SaaS BI model can help businesses establish a sales analytics strategy that pulls customers and partners into the BI loop.
- June 26, 2009
How important is business knowledge management to the success of your offshore strategy? Pretty important, one CIO who offshores to India told me recently. Offshore workers are often at a ...
- June 24, 2009
With most market data showing IT spending and budgets down for 2009, security holds its own, with a pair of recent reports showing pockets of double-digit growth.
- June 19, 2009
The CIO, as the liaison between business and IT, needs to know exactly what’s going on in IT and then translate it into something the business side understands: dollars and cents. To do that, the ...
- June 16, 2009
Learn how one company evaluated project portfolio management tools by developing a vendor scorecard that emphasized the features it needed most.
- June 12, 2009
It seems every time I ask someone what they think about cloud computing, I’m asked five or more questions in return: Isn’t what cloud providers offer pretty cookie cutter? Translate that as, “They ...
- June 10, 2009
BI in the cloud raises questions, possibilities for CIOs here at Information Builders user conference in Nashville.
- June 09, 2009
Amazon’s cloud computing model is allowing startup companies like Confidela to bring their products to market quicker and cheaper. The company of 15, which recently launched WatchDox, a document ...
- June 09, 2009
For $1,700 per month, Mayer Electric finds a B2B integration service to satisfy a small but growing customer base seeking an end-to-end "punchout" online ordering process.
- June 05, 2009
Should midmarket companies consider using outside providers to manage their data protection services? For companies with smaller staffs and budgets, using a third-party provider to manage their ...
- June 02, 2009
Midmarket CIOs who think of a business process management (BPM) strategy in its basic form as a tool for putting processes around purchase orders, claims or employee onboarding and offboarding ...
- May 28, 2009
I checked in with early cloud adopter Jerry Hodge, CIO of Hamilton Beach Brands Inc., for an update on his pioneering migration from Lotus Notes to Gmail -- the quintessential cloud app. The ...
- May 27, 2009
Data center outsourcing in the midmarket outpaces that of enterprise companies and the practice is poised to grow, a study says. Meanwhile, providers are increasing capacity.
- May 26, 2009
Server virtualization, plus software-based replication and cloud computing offerings, can reduce the cost of your IT disaster recovery plan.
- May 21, 2009
My first day at Forrester's IT Forum was filled with everything today's CIO should be aware of -- the changing role of IT, the need for constant innovation and the rapidly evolving workforce. By ...
- May 20, 2009
Read how a CIO and telecom expense experts cut their telecom bills.
- May 19, 2009
Learn how workflow automation and a business process management (BPM) tool integrated legacy systems and reduced manual data entry at one medical school.
- May 14, 2009
Recently, while researching some information for a story on legacy systems integration, I dug around to figure out how midmarket IT execs determined and measured the benefits of legacy applications ...
- May 14, 2009
Spend management software and cost transparency tools are being used by CIOs in enterprise organizations to identify savings in new areas. Learn how to use these tools here.
- May 13, 2009
SOA and Web services offer benefits including improved data integration, process improvement and ROI. Learn best practices for implementing and managing SOA and Web services.
- May 08, 2009
If I were a CIO who had just gotten canned or was just worried about my job security, I would want to be counseled by someone like John A. Challenger. Challenger is CEO of Challenger, Gray & ...
- May 08, 2009
What happens when open source and cloud computing collide? Cost savings, flexibility and (at least one open source vendor hopes) midmarket CIOs checking it out. Open source CRM provider SugarCRM ...
- May 06, 2009
As the partner ecosystem expands, companies need to find a better way to vet security practices of third parties. Gartner offers some practical tips.
- May 05, 2009
Are your disaster recovery and business continuity plans up to snuff for a swine flu pandemic? Find out what measures other CIOs are taking and what you can do today.
- May 01, 2009
With more than 150,000 retail stores expected to close their doors this year as a result of the current economic crisis, should retailers consider look to outsourcing IT services to help cut costs ...
- April 28, 2009
As Gartner and others see growing interest in outsourcing data centers in part or in whole, cost alone is rarely the sole driving factor.
- April 28, 2009
IRobot CIO Jay Leader discusses the importance of a strong IT strategy, data center investments and virtualization. Learn how to be a good leader in any economic situation.
- April 22, 2009
In this exclusive video interview with iRobot CIO Jay Leader, learn about his thoughts on SaaS, cloud computing and how the role of the CIO has evolved.
- April 21, 2009
"IT governance IS about the money," said Michael Cohn, who currently heads up an eight-person IT governance committee at his accounting firm. "The IT governance committee should focus on the top ...
- April 16, 2009
Cloud computing is at that early stage where there’s much discussion of taxonomy: Is it infrastructure? Is it Software as a Service? Is it a platform? All well and good, but little discussed so far ...
- April 15, 2009
In the year of the Great Recession, CIOs are doing more with less or the same, focusing on certain key areas.
- April 14, 2009
When the U.K. government set a new target for patient treatment wait times, a London hospital became the first to implement a BPM solution.
- April 10, 2009
Looking for ways to do more with less? Drive innovation? Develop some overall new ideas? A new study suggests having a “socially distinct newcomer” in your team can help with decision making. The ...
- April 03, 2009
Did you know that the cost of not finding information is $3,300 per employee per year, according to IDC research? That’s crazy! IDC’s research credits ineffective searches; poor, inconsistent ...
- April 02, 2009
Learn how to effectively incorporate remote/branch offices into your established disaster recovery plans with tips and advice from one of Forrester's DR analysts.
- March 27, 2009
Midmarket companies may think that putting processes around purchase orders, claims or employee onboarding and offboarding is akin to having a business process management (BPM) strategy, but in ...
- March 25, 2009
There are free open source solutions available for almost everything -- if you know where to look and what to look for. Plus: Experts' top picks for free software.
- March 24, 2009
ITIL service support offers resource-constrained midmarket CIOs best practices to help with service-related problems and business process improvement.
- March 20, 2009
March Madness has officially started. Offices are buzzing with pick-to-win pools, friendly competition amongst peers and co-workers -- and the network slowdown caused by streaming live videos of ...
- March 20, 2009
As the national job market continues to founder, with total jobless claims reaching a record high of 5.5 million, IT professionals can take solace in a recent report from Forrester Research Inc. ...
- March 17, 2009
CIOs are doing more with less -- and sharing their budget strategies. Get advice on everything from ITIL to outsourcing with our top five lean thinking tips.
- March 13, 2009
Microsoft ERP software upgrades were, needless to say, a focus of this week’s Microsoft Convergence conference, where some 7,000 customers and partners converged on New Orleans for Redmond’s annual ...
- March 11, 2009
How can you make your security spending count? For starters, stop patching every vulnerability and start analyzing the impact of the vulnerability on you. Read on for three more tips.
- March 10, 2009
Midmarket CIOs can optimize their application software investments by revisiting service levels, support and customization options. This can lead to reduced costs and quicker ROI.
- March 06, 2009
President Obama selected Vivek Kundra as his first federal CIO. Kundra, formerly chief technology officer for the District of Columbia, has been recognized among the top 25 CTOs in the country and ...
- March 03, 2009
Many companies are implementing ITIL without considering the importance of an IT communications plan. Get expert advice on ways to target your IT communications for ITIL success.
- March 03, 2009
For the first time, Britain's Office of Government Commerce is endorsing an official ITIL compliance framework for auditing ITIL software and processes. Here's why.
- February 27, 2009
Even as CIOs face smaller IT budgets in a range of areas this year, one segment that still has traction is Software as a Service (SaaS). The subscription-based software delivery model provides an ...
- February 24, 2009
A credit union transforms its service desk into a business process management facilitator with the help of an ITSM SaaS application that proves a strong ROI from year one.
- February 20, 2009
An article on our sister site, SearchCIO.com, this week highlighted the qualities of a good leader during a recession, culling advice from leadership experts and CIOs. The list includes qualities ...
- February 17, 2009
Project portfolio management software helped one CIO survive a $1.5M budget cut and helps others prioritize and optimize IT projects. ROI nears 600%, says one study.
- February 13, 2009
It took a lot of coaxing to get me to start using Twitter. It wasn't that I didn’t want to join. It wasn't because I didn’t understand it. I just didn’t get it. I didn’t see what the big deal was. ...
- February 11, 2009
As the economic recession comes to law firms, CIOs of prestigious firms find ways to trim costs no matter how modern and economical they have already made their shops.
- February 10, 2009
For the first time in many years, most midmarket CIOs will have to deal with flat or down budgets. Our survey of 275 IT managers shows the tough choices companies are making during the economic downturn.
- February 06, 2009
When a business slowdown creates employees with too much time on their hands – look out, help desk. That was my take on a blog from our senior writer Linda Tucci, who found herself in a roomful of ...
- February 04, 2009
Open source applications look attractive in cost-cutting times, but solid IT support is essential for long-term success. Here, some CIO experiences.
- February 03, 2009
Log management saves $100,000 in help desk costs for one campus environment, plus offers "forensics on the fly," while IPS integration boosts efficiency and effectiveness.
- January 30, 2009
Are you ready for some server virtualization? This year, the Super Bowl will be running on one of IBM's smallest systems, the BladeCenter S. The system will support security and credentialing for ...
- January 30, 2009
Reporters hear this a lot when it comes to SMB security: The security risks facing small and medium-sized businesses (SMBs) are often identical to those at big companies, only different in scale. ...
- January 27, 2009
Project management offices offer critical IT governance when resources are tight, identifying which projects are most essential and even precluding IT layoffs.
- January 26, 2009
The Hyper-V experiment continues. My three Server 2008 VMs are extremely stable -- no crashes at all, nine days continuous running. I made a number of restarts to address various upgrades and all ...
- January 22, 2009
I’ve succumbed to the call of the “tweet.” In the Web 2.0 checklist of the best, I can add Twitter to the short list with the likes of Facebook, LinkedIn and Yammer. And although the novelty still ...
- January 21, 2009
CIOs struggle to attract a business audience for business continuity management, partly due to confusion with disaster recovery.
- January 16, 2009
So Windows 7 is out in beta. My colleague Mark Schlack took it for a test drive and wasn’t impressed (see Windows 7migration: First thoughts). Yet at some point, if you’re still a Windows XP user, ...
- January 14, 2009
IT employment trends are better than the national average, but IT hiring is tight. IT executive jobs in the midmarket can be secure, especially if they focus on strategy.
- January 13, 2009
The recession has CIOs scrambling to contain costs any way they can. Midmarket appliance maker Hamilton Beach found a way to save $1 million: Gmail.
- January 08, 2009
A lot of budget-strapped CIOs are going to be telling their systems and storage directors to take another look at consolidation this year. These days, consolidation means virtualization. Only ...
- January 06, 2009
Security strategy is growing up fast at SMBs, says a new report from Forrester Research. Smaller firms will spend more as they approach computer security more like the enterprise.
- December 30, 2008
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