Small business IT strategy
- August 19, 2010
I don't know about you, but to me, ITIL (or IT Infrastructure Library) is a little overwhelming. I'm only looking at using the ITIL framework as an IT service catalog tool, and I get a little lost. ...
- August 17, 2010
If the sagging economy has forced midsized companies to delay hiring more IT staff, maybe migrating to Windows 7 can move them off that dime. In a recent report by IDC, an impressive number of ...
- August 11, 2010
Every once in a while I like to check out what Microsoft admins are downloading these days. I sometimes do a search on Google, but to get a feel for the work being done in Microsoft shops, I always ...
- August 11, 2010
Learn how other organizations tackle gap analysis, from software projects to IT portfolio assessments, in this list of sample gap analysis templates.
- August 11, 2010
Even when there is a driving need, launching a new data management strategy can be an uphill battle. As one chief privacy officer learned, getting the right team in place is key.
- August 10, 2010
Google CEO Eric Schmidt's statement last week about the end of online anonymity recalls similar words by one of his former colleagues, Scott McNealy of Sun, more than a decade ago. McNealy caused a ...
- August 05, 2010
In the past few years, Ross Pettit, client principal at Chicago-based ThoughtWorks Inc., has seen a shift in client requests. The agile software development consulting firm’s projects are still ...
- August 03, 2010
For some firms that dole out smartphones to their employees, the mobile security policy might consist of remotely wiping the phone if it's lost or stolen, or if the employee leaves the company. ...
- July 30, 2010
How frustrating is it to be one of the little guys without the resources to bear for big projects. Well, those frustrations may actually be easier to deal with than the alternative: Being a large ...
- July 29, 2010
You can’t talk about agile data modeling without mentioning Scott Ambler, whom many consider the authority if not founder of agile data modeling. In this tip, Ambler takes readers through an ...
- July 28, 2010
There are benefits to following agile best practices throughout the project lifecycle, but when are they your organization's best bet? Learn how to get started.
- July 22, 2010
A lack of formal standards has made cloud computing nebulous so far. If a company wants to switch vendors, move platforms or build its own infrastructure, the confusion mounts, since most providers ...
- July 21, 2010
ITIL methodologies can bolster IT service delivery and operations, but they can also be a challenge. Learn how to tackle the framework with our roundup of ITIL best practices.
- July 14, 2010
I’ve been touching base with IT folks and analysts lately to get a feel for the projects people are working on these days, and the phrases that keep coming up are IT consolidation, modernization ...
- July 14, 2010
Westmont College turned to cloud computing services to help recover from a fire that destroyed 20 buildings. The services integrate CRM data with the school's back-end ERP system.
- July 13, 2010
After moving to a supply demand model for IT, the German logistics giant Deutsche Post DHL cut its IT business expenditures by 50% and achieved better business-IT alignment.
- July 08, 2010
You share, collaborate and inform via email, phone, instant message and more -- all because face-to-face time can be difficult to pull off in our increasingly busy schedules. And while some ...
- July 08, 2010
In the past few weeks I’ve been writing about agile projects, Scrum vs. waterfall or using the two project approaches together, and a theme that keeps coming up when I talk to project managers is ...
- July 01, 2010
Those looking to be certified in ITIL V2 Foundation have missed their chance: As of July 1, the V2 Foundation recertification is no longer offered, as the Office of Government Commerce slowly ...
- July 01, 2010
One of the 12 principles of agile projects is that agile processes promote sustainable development. The sponsors, developers and users should be able to maintain a constant pace indefinitely, ...
- June 30, 2010
Midsized organizations are trending toward picking and choosing the ITIL best practices that fit their needs. While this may save them time, what's it costing them?
- June 29, 2010
As private cloud computing gains traction in the enterprise, pitfalls await uninformed IT staff. Avoid common mistakes by reading our list of private cloud misperceptions.
- June 24, 2010
Where does ITIL fit in with SMBs? It seems more organizations are following ITIL best practices in their overall IT operations and service delivery -- creating some form of a service catalog, ...
- June 24, 2010
To quote one respondent to my last blog post on whether agile projects should mix Scrum and waterfall: “I have been on projects within the U.S. government where they tried to do both when saying ...
- June 23, 2010
SMBs are choosing their own IT service catalog building blocks as ITIL proves too resource intensive.
- June 18, 2010
I talked to a few CIOs recently who were using Scrum and Waterfall for agile project development. One was using a combination of the two to develop a portal and services for emergency room ...
- June 17, 2010
A lot of projects fail. If business requirements aren't clear or gathered effectively, or if the scope of the project is inaccurate, failure happens. But this past weekend, at New England GiveCamp ...
- June 16, 2010
For those considering a new small-business printer this year, there are a lot of new options. Read this brief rundown on what it all means for more informed buying decisions.
- June 10, 2010
It’s OK to fail when taking an agile approach to a business service or software development project, but if you fail, fail fast. As one expert explained to me, if you don’t fail, you don’t really ...
- June 09, 2010
If employee retention strategies haven't been a priority for you as of late, now may be a good time to refresh your staff priorities, because IT talent is in high demand. According to the June Dice ...
- June 03, 2010
"Social [media] is like sex -- fun to read about, fun to look at, but to really understand it, you have to do it." How's that for an attention getter? That's how Nigel Fenwick, principal analyst at ...
- May 27, 2010
The CIO role is changing -- there's no doubt about that -- but the question remains: What does the new CIO role comprise? During her keynote presentation at the Forrester IT Forum in Las Vegas this ...
- May 27, 2010
CIOs are embracing business technology to better meet the needs of the business, but transforming IT to accommodate this new world order is challenging.
- May 26, 2010
Cloud computing has generated a lot of buzz (and noise) over the years -- but what is it, really? Learn some of the basics and how to plan a cloud strategy for midmarket IT.
- May 20, 2010
"Is this safe?" seemed to be the first question out of everyone's mouth when a colleague of mine was handing out USB memory sticks at the recent MIT Sloan CIO Symposium. The tiny memory sticks did ...
- May 19, 2010
Dave Hart, chief technology officer of $1 billion IT infrastructure service provider Presidio, discusses virtual data center conundrums and how midmarket CIOs can get around them.
- May 18, 2010
It's no surprise that many organizations are using Microsoft Excel. Evolving from more than just a simple spreadsheet application, Excel is used for everything from simple project management to ...
- May 13, 2010
Maybe this is obvious to others, but it wasn’t to me when I was talking to a systems integrator about its new cloud computing disaster recovery service. Although cloud computing is not exactly ...
- May 13, 2010
Before the dust settles from an erupting volcano in Iceland, business continuity managers need to take a close look at their business continuity plans, starting with their supply chain.
- May 11, 2010
The Square credit card swiper and mobile application could help small to midsized companies seal the deal for sales made while on the go. But it's up to IT managers and CIOs to balance the ...
- May 06, 2010
Cloud service providers are being asked by IT execs to lay bare their security, data integration, compliance and performance capabilities -- and to have an exit strategy.
- May 04, 2010
Microsoft's Internet Explorer (IE) market share has gone down again. The once-king of Web browsers now accounts for less than 60% of the market, and users are opting for multiple browsers and ...
- April 29, 2010
Midmarket companies’ disaster recovery plans are heading into the cloud. An informal survey by Forrester Research of its SMB customers showed that 12% to 15% are using online backup services. ...
- April 28, 2010
Terry Childs, former network admin for the city of San Francisco, was recently found guilty of one felony count of denying computer services. In 2008, Childs refused to hand over WAN network ...
- April 22, 2010
The crew at outdoor apparel and accessory retailer Eastern Mountain Sports knows a thing or two about motivation. They are guides, not employees, after all, who traverse mountains themselves. But ...
- April 21, 2010
Security threats are everywhere. Not just your traditional hackers and cybercriminals -- I'm talking about the people who work for you. Those who absent-mindedly leave a laptop in an airport or ...
- April 21, 2010
What steps do you need to take to develop a solid business intelligence strategy? Check out these tips on better BI user adoption, governance and creating a cohesive BI plan.
- April 15, 2010
Colleges across the country have started turning to cloud email services such as Gmail in an effort to cut costs. It's not entirely surprising, either: IT shops have been toying with the idea of ...
- April 14, 2010
How well do you know your IT project stakeholders? A better relationship with your stakeholders can vastly improve project success rates and overall IT/business communications.
- April 08, 2010
Security continues to be a top priority for IT organizations shelling out budget dollars and planning for the future. But do you know the right questions to ask when evaluating potential security ...
- April 02, 2010
I just got word from Microsoft that they plan to release Office 2010 and SharePoint 2010 -- with the new Microsoft business intelligence (BI) features -- on May 12. To back up a bit, we wrote about ...
- March 25, 2010
CIO Rich Secor decided to look into cloud computing pricing to see what all the buzz was about. Could it save his company, Health Advances LLC, some money? Could it provide better application ...
- March 25, 2010
The Google Fiber for communities deadline is right around the corner. In an effort to test out its plans for high-speed broadband and fiber-to-the-home connections, Google has asked interested ...
- March 24, 2010
Customizing SharePoint to fit your needs can be a timesaver and a cost-cutter. Learn how other organizations have integrated tools and data flows to leverage the platform.
- March 19, 2010
I was at a Boston Society for Information Management (SIM) event the other day on transformation: how CIOs are transforming the business and the role of IT, but what struck me is how little a role ...
- March 18, 2010
How important are IT certifications today? As organizations start to hire again (there were 58,229 available tech jobs on Dice.com this month), IT certifications could help potential candidates ...
- March 11, 2010
There has been a lot of Windows 7 coverage on SearchCIO-Midmarket.com -- everything from planning your migration strategy to making it your last operating system. Part of the appeal of the new OS ...
- March 04, 2010
Desktop virtualization is not the slam dunk that server virtualization is in terms of cost savings. In a recent article, I talked to experts about how the cost of desktop PCs was replaced by even ...
- March 03, 2010
The open source community has a new addition: an enterprise-level, ITIL-aligned change management tool. Recently unveiled at the Pink Elephant IT Service Management Conference & Expo, ...
- March 03, 2010
Business analyst roles are re-emerging in 2010 as a way to avoid IT project failures. Learn how business analysts and project managers contribute to an IT dream team.
- February 26, 2010
A few weeks ago, I spoke with Chris Larsen, principal analyst for consultancy firm IT Evolution, about the next step after project management. Organizations of all shapes and sizes are considering ...
- February 24, 2010
Performing an IT gap analysis can help your IT shop pinpoint gaps in its service delivery as a starting point in using the ITIL framework. Learn the eight questions to ask.
- February 19, 2010
Twitter, schwitter: We've all been overexposed to social networking tools and news. But good, bad or ugly, Microsoft's inclusion of LinkedIn as an officially supported plug-in for Outlook is a ...
- February 17, 2010
How best to migrate from Windows XP to Windows 7? CIOs are comparing desktop virtualization and traditional desktops. In this second of a two-part series, experts weigh in.
- February 12, 2010
Over the past week, IT change management popped up a lot in my interviews with consultants, CIOs and IT managers. No matter what the topic of the discussion was (from new software deployments to ...
- February 10, 2010
How best to migrate from Windows XP to Windows 7? In this first of a two-part series, it's a hard choice between desktop virtualization and new PCs. But CIOs have to decide soon.
- February 04, 2010
Going forward, IT is being asked to work more closely with the business, driving value and realizing investment benefits -- while also maintaining technological support for the business. In order ...
- February 03, 2010
Business process management systems can be costly and time-consuming, leading some organizations to turn to SaaS. But is SaaS BPM a fit for everyone?
- January 29, 2010
If you've missed the SharePoint boat, now might not be the best time to buy your ticket. While Microsoft unveiled some new features in SharePoint 2010, new users might not find them compelling ...
- January 27, 2010
Some CIOs land at the boardroom table; others enjoy long tenures in the same spots. Here's a sampling of CIO career paths and the steps to help you get there.
- January 22, 2010
2010 might be the year of the middle manager. More specifically, we'll see the rise of the IT project manager, with organizations planning to hire more people for this position in the coming year. ...
- January 20, 2010
How much do your midmarket IT peers make? See salary averages by industry and title and learn which industry is expecting the highest pay increase.
- January 15, 2010
I've recently spoken with a lot of IT managers about Windows 7 in preparation for upcoming coverage. Overall, everyone wants to know when they should migrate from XP to Windows 7 and why they would ...
- January 13, 2010
IT transformation can be about legacy systems, legacy infrastructure or changing business. Learn how CIOs have led this most challenging of efforts.
- January 08, 2010
I recently spoke with a number of midmarket IT managers and executives about moving on from 2009 and moving into 2010. One topic that came up quite a bit during these conversations was where IT job ...
- December 23, 2009
Despite cuts in IT staffing and budgets, the efficiencies born of challenging times also engaged IT in 2009 -- and may drive IT job opportunities in 2010.
- December 22, 2009
Business process management tools can help streamline organizations by standardizing workflows. Learn how two IT executives got the most out of these BPM tools.
- December 18, 2009
IBM announced this week that it was buying Lombardi, a successful and well-known BPM technology vendor. Lombardi has a range of tools that are both innovative and affordable for midmarket ...
- December 16, 2009
Two CIOs offer lessons learned from their information security programs profiled in 2009, from making security affordable to training techniques.
- December 11, 2009
What’s the price for server uptime? How much would you be willing to invest to maintain five 9s of availability on your mission-critical line of business applications? With limited budgets and ...
- December 09, 2009
While most organizations won't be ready to migrate to Windows 7 until 2011, learn what you can do now to plan for the inevitable upgrade from Windows XP to Windows 7.
- December 08, 2009
The vendor evaluation process can be very complex and time consuming. Get the latest resources for making informed decisions during your vendor evaluation process.
- December 04, 2009
As the role of the CIO evolves to include more of the business and strategic decision making and less of some of the techy details, the CIO may be missing what's going on across IT in some ...
- November 20, 2009
Salesforce.com has announced that it has developed a collaboration platform that brings social networking into the enterprise -- Salesforce Chatter. And for the more than 60,000 Salesforce.com ...
- November 19, 2009
The hardest part of implementing business process management (BPM), ERP or even customer relationship management (CRM) can be training users to do their jobs using the new tool. To trim that ...
- November 13, 2009
As I was interviewing experts and practitioners this week on the uses of Agile practices, the term transparency kept popping up in comments about the benefits of using this type of software ...
- November 11, 2009
Deciphering the many business process terms and acronyms can get a bit hazy, from the multiple meanings of BPM to the definition of BAM. Learn more now.
- November 10, 2009
Do you know the difference between BPA and BPM? Learn the importance of business process management and business process automation in our comparison.
- November 06, 2009
Verizon's first Android phones, the Droid Eris by HTC and Motorola Droid, are being released today. The commercials highlight a string of new features not currently available on some other ...
- November 04, 2009
From a new software rollout to business transformation or an M&A, there is one constant: change. Here are lessons from the field on CIOs managing change.
- November 03, 2009
Struggling with project management? Check out these free project management templates and resources, including a free alternative to Microsoft Project, and Gantt chart how-tos.
- October 29, 2009
Another year, another list of truly geeky Halloween costume ideas that say IT 2009 all the way. (Eye rolls, please!) Moving to Gmail: Want to stand out in a crowd of your midmarket peers? Pack your ...
- October 27, 2009
Whether you want to find savings in existing contracts or risk going without, this series of tips and CIO case studies shows how IT executives are weighing the risks and benefits of saving money on software maintenance.
- October 23, 2009
After five long years of debate, lobbying and political posturing, the FCC finally voted yesterday to begin crafting net neutrality rules. With differing opinions across the board as to what this ...
- October 16, 2009
Whenever I go to a show related to business intelligence or speak with an expert in the field of BI, there are endless opinions on how to get more out of BI and get that data out to more users. One ...
- October 09, 2009
I see an interesting sea change when it comes to risk: Thanks to the recession, as IT risk management is constrained by tightening IT budgets, the risk of doing business goes up. As part of my ...
- October 07, 2009
October is national Cyber Security Awareness month! The campaign, sponsored by the National Cyber Security Alliance, a partnership that works with the government as well as corporate sponsors, ...
- October 06, 2009
Need a hand in evaluating prospective vendors or managing your current crop? Here's a sampling of software vendor scorecards and requirements to help you create your own.
- October 02, 2009
The rush for Google Wave has begun. The much-anticipated release of Google’s collaboration tool has generated media hype, exclusive invites to try the beta and even eBay bidding wars for the ...
- September 30, 2009
The midmarket's adoption of IT outsourcing services is increasing as the economy begins to recover, with SaaS deals in the five figures and skills augmentation topping the list.