Return on investment

  • November 12, 2003 12 Nov'03

    How Rent-a-Center uses IT strategically for financial gain

    Learn how Rent-a-Center leverages IT strategically, and how its internal communications system provides business value.

  • November 11, 2003 11 Nov'03

    10 secrets of successful offshore software development, part 2

    If you want to get some extra "oomph" from offshore software development, "extrasourcing" could be the ticket.

  • November 06, 2003 06 Nov'03

    Smart IT investments will eventually pay off for the entire company

    Technology purchases like open source software, Software as a Service and other apps that are easy to use can benefit companies as a whole, one expert writes.

  • October 29, 2003 29 Oct'03

    HP chief plugs 'adaptive enterprise'

    "Survival of the fittest" may be the rule in the animal kingdom, but in the IT kingdom, it's the adaptive who survive. That's the word from HP's Carly Fiorina -- at a Forrester Research conference yesterday, she opened up about her firm's "adaptive ...

  • October 28, 2003 28 Oct'03

    Gartner: Business units to drive more outsourcing deals

    Who's going to be calling the shots when it comes to outsourcing? Business people. That means IT people and the companies that serve them need to bone up on their business terms if they don't want to be bucked off the bandwagon.

  • October 20, 2003 20 Oct'03

    A CIO Conversation: CIO position 'young but here'

    Darwin John, former CIO of the FBI, looks back on his more than 30 years of experience and offered valuable advice to CIOs and IT executives on IT/business alignment issues, collaborative CIOs, the role of IT in the organization and more.

  • October 15, 2003 15 Oct'03

    The priority that persists

    The more things change, the more they stay the same. New research shows that an old problem is still the top concern for senior technology execs.

  • October 13, 2003 13 Oct'03

    Analyst: Find savings in administrative fat

    Consolidation and cutbacks are obvious ways to save money. But there are other ways CIOs can use IT to trim the corporate fat.

  • September 29, 2003 29 Sep'03

    Alignment, communication among top CIO challenges

    If you're a CIO, how do you deal with some of the most nagging challenges in your department? Thou shalt follow the 10 commandments of IT consultant and author Harris Kern.

  • September 25, 2003 25 Sep'03

    Service level management: Linking IS performance to business goals

    In today's cost-justifying economy, CIOs are creating service-level management programs to ensure that IT services are properly linked to business processes and goals.

  • September 18, 2003 18 Sep'03

    Expert to CIOs: Be the 'CFO of IT'

    Between utility computing and offshore outsourcing, it's a pretty safe bet that the data center of tomorrow won't look like the data center of today. What can CIOs do to prepare for the inevitable evolution? In this interview, Tom Pisello, founder, ...

  • September 16, 2003 16 Sep'03

    Selling IT to the CFO: The new differentiator in the analytics world

    Analytics and data warehousing technologies can produce significant quantifiable returns. However, IT managers responsible for these technologies face significant obstacles to quantifying ROI metrics. So it is no wonder that the featured course at ...

  • September 10, 2003 10 Sep'03

    Why IT does matter

    Their colleague in Cambridge caused quite a ruckus when he wrote that IT doesn't matter. Now two Harvard professors describe why IT does matter.

  • August 29, 2003 29 Aug'03

    On-demand is an exercise in utility

    On-demand is one of this year's hottest trends according to the Wall Street Journal and Gartner Inc., and that's without being a mainstream member of the tech culture or even having a clear definition. Once everyone can define it and is doing...

  • July 22, 2003 22 Jul'03

    Want the most from IT service levels? Be proactive!

    Service level improvement should be the highest priority for any IT department, and proactive management is a must for the department to deliver.