Return on investment
- July 09, 2019
RPA vendor Automation Anywhere said it's poised to take full advantage of the burgeoning RPA market. Its recent deal with Microsoft is just one indication of RPA's popularity.
- March 26, 2019
The right way to treat employees in the automation age is not by deploying scalable efficiency, but by offering scalable learning. The first requirement: enlightened leaders.
- February 15, 2019
Implementing RPA requires planning and coordination between multiple parts of the business to be effective. Execs at IBM Think share tips on how to craft a winning RPA strategy.
- January 23, 2019
We asked five CIOs to share their tech resolutions for the new year. Ambition is sky high. Projects include RPA, AI that can handle sensitive data, scaling the business and more.
- January 21, 2019
Tech executives sound off on the IT trends they see shaping CIO strategies in 2019. AI and cloud loom large, but the test for CIOs is not just technical.
- December 10, 2018
Online mobile lottery service Lottery.com wants to use blockchain as a service to bolster a new business initiative: expanding into games for charities. Read about the challenges and payoffs.
- November 30, 2018
Women leaders in tech are still few and far between. The industry knows it's a problem, but fixing gender inequality in the top ranks won't be easy, according to a recent panel.
- November 28, 2018
McKinsey surveyed thousands of executives on their AI projects to find out what was working and what wasn't. Here's the lowdown.
- October 16, 2018
With digital business models maturing, CIOs have shifted their IT and business priorities to make digitization projects successful -- and to get other company leaders on board.
- May 10, 2018
IT execs from Yamaha, Union Pacific, the city of Las Vegas and UL share their CIO strategies for deriving business benefit from emerging tech.
- August 08, 2017
The 'decision science' center of excellence at Monsanto is outfitted and overseen by IT. It's also the heart of the company's data culture. CIO Jim Swanson explains.
- July 27, 2017
GE's digital thread connects the data and systems around processes, creating a path to more than $1 billion in productivity gains.
- July 27, 2017
Jim Fowler, CIO at GE, wants the business to see him as a leader who is ready and willing to architect for the future.
- June 30, 2017
Cogito's artificial intelligence technology tracks the tone of a conversation and provides real-time coaching for call center agents.
- June 29, 2017
Topcoder's CEO discusses how the company measures and is investing in AI. Plus, he talks platform as a service and innovation strategy in this SearchCIO video.
- June 15, 2017
For all the intense interest in AI investments, the ROI for AI is not well-understood. Rather than make bad guesses, CIOs should treat AI projects like venture capital investments.
- December 07, 2016
CFOs discussed how they decide whether to keep or replace software at the recent MIT Sloan CFO Summit. Cloud looms large in their decisions, as do business capabilities.
- December 08, 2015
Innovation leaders at the recent FutureM conference make it clear that enterprise innovation teams are still a work in progress.
- April 06, 2015
MGM Resorts uses customer analytics to dispel a long-standing myth on how to deliver good customer service to the digital customer.
- March 27, 2015
Google is the latest of the tech giants hiring Wall Street hotshots. The CIO lesson? Partner with your CFO if you want to get ahead. Also in Searchlight: Facebook turns Messenger into an ecosystem; Twitter faces a gender bias lawsuit.
- March 19, 2015
Getting the CEO and CFO to fork over funding for innovation IT projects is never easy. At the Fusion 2015 CEO-CIO Symposium, Gartner's Barbara Gomolski advised CIOs to look at how startups raise capital. Here are three tips.
- October 23, 2014
What separates the high earners from the low earners among senior IT executives? The ability to negotiate a bonus helps, according to the 2014 TechTarget IT Salary and Careers Survey.
- October 03, 2014
Build it, but people won't necessarily come, the New York Times conceded: It's pulling the plug on some of its mobile apps and axing 100 jobs. Also in Searchlight: 76 million accounts are compromised in JPMorgan Chase hack; PayPal is cut loose.
- September 16, 2014
When it comes to figuring out the value of using the cloud, Forrester Research analyst James Staten advises doing the analyses around the business problem you are trying to address -- not around ...
- July 18, 2014
The challenges startups face range from securing office space to finding affordable housing for the team when salaries are low or non-existent. Here's how PayPal is lending a helping hand with its Start Tank incubator.
- September 26, 2013
Two top CIOs give their quick takes on proving up the value of social media and collaboration tools.
- February 19, 2013
Dell's global CIO talks about a new BYOD program, social networks and her relationship with CEO Michael Dell.
- October 05, 2012
Cloud applications will be everywhere someday, but new research says there are still a lot of doubters. What's behind this data?
- June 07, 2012
How should a BI and analytics practice be structured --and should IT be involved? Read our rundown of a recent Boston talkfest on the topic.
- June 05, 2012
The CIO role calls for a salesperson, but not the snake-oil variety, says the FCC's CIO. Consultative selling is about finding and fixing pain points.
- May 04, 2012
Do CIOs care enough about gaining a competitive advantage—or is collegiality the secret of success in IT?
- April 04, 2012
Do the CIO and CFO see eye to eye on IT's value to the business? A new SearchCIO.com report reveals some serious gaps and ways to improve alignment.
- March 29, 2012
Miami Dolphins CTO Tery Howard turns to analytics technology and IBM to make Sun Life Stadium all that it can be.
- March 22, 2012
OFS Brands Application Manager Tim Hopper explains why the national furniture supplier pursued a mobile BI strategy and the ways it's paying off.
- February 09, 2012
I'm writing this blog post on my second monitor. It's a 21-inch widescreen. I also have a third monitor, a 24-incher that actually belongs to a second computer -- and sometimes I use my iPad as ...
- January 25, 2012
CIOs are proving the value of technology investments with a few of their own, and generating revenue for the business with existing technologies.
- January 12, 2012
There's no easy way to prove the value of technology investments, but smart CIOs are finding new ones -- and smarter still, being proactive about it.
- March 17, 2011
Allan Hackney spent his first 15 months as CIO at John Hancock Financial Services hunkered down with the ledger. Learn why managing IT finance matters and how it's about to change.
- December 08, 2010
The deployment of enterprise collaboration and social media is now a top agenda item for CIOs. Realizing the potential of these tools is a matter of passion, experts say.
- November 12, 2010
A little while ago, I asked the CIO of a multinational distributor of electronics equipment what he most needed to read about. His answer? Application monitoring. It's an area ripe for development, ...
- September 01, 2010
Demand for data center colocation is up, and so are the prices, prompting a debate over whether investments in colocation services match the ROI.
- August 24, 2010
A cloud computing solution at Harvard Medical School illustrates the need for CIOs to articulate the business case and bring everyone into the process.
- May 21, 2010
Tactical and strategic, behind the scenes and front and center, IT control freak and innovation unleasher: The MIT Sloan CIO Symposium explores the paradox of the CIO job.
- May 04, 2010
Retailers and insurers are proving the worth of business intelligence data by creating new service offerings for their customers.
- April 13, 2010
Identity management in cloud computing is a hot button: Enterprises grapple with the security concerns perceived to be associated with the cloud, but are attracted by the possible cost savings and management efficiencies it presents.
- March 17, 2010
How did Northwestern Mutual's CIO change his IT department from an unappreciated service provider to a business asset? By making his staff speak the language of IT business value.
- March 09, 2010
Balanced scorecard framework co-developer Robert Kaplan discusses IT strategy and the ways CIOs can demonstrate the business value of IT.
- March 03, 2010
Should CIOs have innovation strategies? We talk with Chevron's innovation specialist on how the energy giant discovers ingenuity and develops a corporate creative process.
- February 03, 2010
How did CIO Sharon Gietl help The Doe Run Co. navigate budget cuts and layoffs? With a tiny PMO that is prioritizing projects across the enterprise.
- August 05, 2009
PPM software vendors are trying to address user concerns over pricing, resource allocation and calculating ROI. But have Microsoft SharePoint and Project already done the job?
- July 16, 2009
IT portfolio management features aren't a top priority for users of PPM software, a SearchCIO.com survey shows, but PPM strategy is.
- July 15, 2009
What goes into successful project management governance? The best mix calls for just the right amount of process and a focus on improved project completion rates.
- July 15, 2009
If armed with the right knowledge, midmarket organizations can get more out of their software vendor contract negotiations. Learn more about negotiating contracts with SAP, IBM, Microsoft and Oracle.
- July 07, 2009
Despite the potential of project and portfolio management (PPM) software, most midsized firms use it to manage projects and resources, not a project portfolio.
- April 30, 2009
Business process management (BPM) software can lead to fast ROI when companies use it properly, experts and users say. Learn how to get started here.
- April 14, 2009
The Project Management Institute's revised standards for project and portfolio management aren't complete, Gartner says. Find out why PMI disagrees.
- August 20, 2008
In this tip, we delve into the guts of enterprise risk management, discuss challenges and potential paybacks and provide some best practices for making it work.
- February 22, 2008
SAP is pushing for 10,000 midmarket SaaS customers by 2010. Can the company pull it off?
- February 19, 2008
The possibility of recession means a tighter budget, but it also leaves manufacturers ready to cut costs.
- October 26, 2006
Implementing an identity and access management system begins with the executive approval process. Joel Dubin offers detailed steps to winning over your CEO and CFO with ROI benchmarks.
- July 20, 2006
"Google" hacking and directed attacks such as SQL injection and cross-site scripting are the most dangerous attack methods Web sites face, according to a study by Fortify Software.
- June 29, 2006
Security pros know that passwords are nothing but trouble. For them, single-sign on, two-factor authentication and federated ID represent the path to stronger authentication and password protection.
- February 07, 2006
Preston Gralla looks at what kind of return you might expect on your technology investment, and how to measure ROI after deployment.
- January 21, 2006
Zipcar's information technology leader discusses the company's growth and IT strategy.
- January 10, 2006
Executives rely on performance metrics to make changes within their organizations. This column discusses the art of creating and implementing effective metrics.
- October 09, 2005
A financial services company forges meaningful relationships between geeks and suits with a three-day contest that could have been scripted for TV's 'The Apprentice.'
- August 23, 2005
Most executives understand the benefits of rolling out business intelligence (BI) to all workers in the enterprise. But they may not be prepared for a common set of problems that almost all BI projects bring.
- August 04, 2005
Why outsource? CIOs should know precisely why their company is a candidate for outsourcing before they vote on a vendor.
- July 06, 2005
No money down, no buyer's remorse, no PC disposal costs. What's stopping SMBs from leasing computer equipment?
- May 03, 2005
Romco CFO Craig Burket found a simple cure for all those Excel headaches.
- October 27, 2004
You've heard the candidates talk about it. But a new national campaign -- lead by concerned tech execs and university presidents -- may provide some answers to the offshore outsourcing issue.
- September 22, 2004
Tom Czajkowski, CIO at Plexus, tells SearchCIO.com why the company's first major outsourcing project is not offshore and what it's doing wrong with its ROI process.
- January 19, 2004
When beset by tight times and flat-lined budgets, IT managers must tread carefully to get projects funded. The task of making a low-risk case for changes to service organizations is complicated by the fact that there are no true rules of thumb for ...
- December 09, 2003
Software developers tasked with minding ROI must balance ease of use of the application, ease of operations, ease of deployment and ongoing maintenance, and ease of initial development.
- December 01, 2003
An information systems expert at MIT's Sloan School of Management explains why some key decisions about IT are best left in the hands of senior business managers.
- November 12, 2003
Learn how Rent-a-Center leverages IT strategically, and how its internal communications system provides business value.
- November 12, 2003
Altria, frequently ranked number one in Economic Value Added, credits much of the company's success to its focus on ROM. The top ranked consumer goods company owns Philip Morris International and Kraft Foods, among other companies.
- November 11, 2003
If you want to get some extra "oomph" from offshore software development, "extrasourcing" could be the ticket.
- November 06, 2003
Technology purchases like open source software, Software as a Service and other apps that are easy to use can benefit companies as a whole, one expert writes.
- October 29, 2003
"Survival of the fittest" may be the rule in the animal kingdom, but in the IT kingdom, it's the adaptive who survive. That's the word from HP's Carly Fiorina -- at a Forrester Research conference yesterday, she opened up about her firm's "adaptive ...
- September 18, 2003
Between utility computing and offshore outsourcing, it's a pretty safe bet that the data center of tomorrow won't look like the data center of today. What can CIOs do to prepare for the inevitable evolution? In this interview, Tom Pisello, founder, ...
- September 10, 2003
Their colleague in Cambridge caused quite a ruckus when he wrote that IT doesn't matter. Now two Harvard professors describe why IT does matter.
- July 22, 2003
Service level improvement should be the highest priority for any IT department, and proactive management is a must for the department to deliver.
- June 25, 2003
Dollars may be driving most CIOs to outsource, but attendees at Gartner's outsourcing summit learned that it really should be more of a strategic decision.