Information technology outsourcing
- July 21, 2003
IT may get all the attention when it comes to outsourcing business processes offshore, but according to one study, it's not doing all the business.
- July 17, 2003
Oracle's overture to PeopleSoft and the "irreversible mega-trend" of offshore outsourcing put some heat in June's headlines.
- July 10, 2003
Gartner analysts say the BPO offshore push will pull in nearly 40% more revenue in 2003. The market should surpass the $1 billion mark with India the primary destination.
- July 08, 2003
LOS ANGELES -- Hundreds of people jetted into a $1,000+ conference, held at a swanky hotel in the expensive City of Angels to learn how to save money. Evidently, you not only have to spend it to make it, you also have to spend money to save money. ...
- July 02, 2003
Outsourcing may sound like a no-brainer to you, but the idea may not impress the CEO. So how do you sell the big boss on the idea? Don't just toot the horn of cost savings -- you may get a deaf ear. There are other instruments you need to play.
- June 27, 2003
Why is outsourcing such a hot topic? It's all about the money, at least right now. Lorrie Scardino, a research director with Gartner Inc., waxes outsourcing and offers advice on SLA re-negotiation.
- June 26, 2003
Gartner analysts say that offshore outsourcing isn't merely trendy, it's mega-trendy. But could onshore unrest be the price U.S. businesses pay for sending jobs overseas?
- June 25, 2003
Dollars may be driving most CIOs to outsource, but attendees at Gartner's outsourcing summit learned that it really should be more of a strategic decision.
- June 24, 2003
Attendees at Gartner's Outsourcing Summit 2003 see the advantages in taking some IT operations offshore, but they're not entirely sold on the idea for certain functions.
- June 20, 2003
Portfolio management takes the concept of investment fund management and applies it to IT projects. Follow these steps to be a "Wall Street CIO."
- June 18, 2003
Does Oracle's overture to PeopleSoft (and indirectly to J.D. Edwards) have you wondering what on earth to do with your ERP strategy? There are four things to keep in mind in the midst of the merger madness.
- June 17, 2003
Should your company keep control of its supply chain and manufacturing facilities when it needs to expand — and risk getting stuck with expensive capacity it can't use? Or should it outsource — and if so, to whom and for how much? ...
- June 05, 2003
Last year was the winter, spring, summer and fall of IT services discontent. But Gartner analysts predict growth will return this year -- with outsourcing driving the money train.
- June 05, 2003
As more demand has been put on the data center to meet the needs of its internal customers, the rules of data center operation have changed. Today, data center managers are re-examining business processes and turning to utility computing, ...
- June 03, 2003
Offshore outsourcing is changing the U.S. economy and the very role of the CIO. This can be a good thing or a bad thing, depending on how firms go about the outsourcing process.