Information technology outsourcing

  • July 21, 2003 21 Jul'03

    Aberdeen: BPO isn't all about IT

    IT may get all the attention when it comes to outsourcing business processes offshore, but according to one study, it's not doing all the business.

  • July 17, 2003 17 Jul'03

    CIO Trendwatch: Oracle's overture, offshore outsourcing, oh my

    Oracle's overture to PeopleSoft and the "irreversible mega-trend" of offshore outsourcing put some heat in June's headlines.

  • July 10, 2003 10 Jul'03

    Gartner: Offshore BPO market to grow 38% in 2003

    Gartner analysts say the BPO offshore push will pull in nearly 40% more revenue in 2003. The market should surpass the $1 billion mark with India the primary destination.

  • July 08, 2003 08 Jul'03

    Gartner: Offshore outsourcing horse has 'left the barn'

    LOS ANGELES -- Hundreds of people jetted into a $1,000+ conference, held at a swanky hotel in the expensive City of Angels to learn how to save money. Evidently, you not only have to spend it to make it, you also have to spend money to save money. ...

  • July 02, 2003 02 Jul'03

    Gartner: Outsourcing is about more than cost savings

    Outsourcing may sound like a no-brainer to you, but the idea may not impress the CEO. So how do you sell the big boss on the idea? Don't just toot the horn of cost savings -- you may get a deaf ear. There are other instruments you need to play.

  • June 27, 2003 27 Jun'03

    Gartner Outsourcing Summit 2003: SLAs, ESPs and you

    Why is outsourcing such a hot topic? It's all about the money, at least right now. Lorrie Scardino, a research director with Gartner Inc., waxes outsourcing and offers advice on SLA re-negotiation.

  • June 26, 2003 26 Jun'03

    Gartner: Offshore outsourcing unstoppable, despite backlash

    Gartner analysts say that offshore outsourcing isn't merely trendy, it's mega-trendy. But could onshore unrest be the price U.S. businesses pay for sending jobs overseas?

  • June 25, 2003 25 Jun'03

    Why do CIOs outsource? The price is right

    Dollars may be driving most CIOs to outsource, but attendees at Gartner's outsourcing summit learned that it really should be more of a strategic decision.

  • June 24, 2003 24 Jun'03

    Offshore outsourcing becoming 'in' thing for CIOs

    Attendees at Gartner's Outsourcing Summit 2003 see the advantages in taking some IT operations offshore, but they're not entirely sold on the idea for certain functions.

  • June 20, 2003 20 Jun'03

    Manage IT like a stock portfolio

    Portfolio management takes the concept of investment fund management and applies it to IT projects. Follow these steps to be a "Wall Street CIO."

  • June 18, 2003 18 Jun'03

    Four things to keep in mind amidst merger madness

    Does Oracle's overture to PeopleSoft (and indirectly to J.D. Edwards) have you wondering what on earth to do with your ERP strategy? There are four things to keep in mind in the midst of the merger madness.

  • June 17, 2003 17 Jun'03

    When is it smart to sell the factory and outsource?

    Should your company keep control of its supply chain and manufacturing facilities when it needs to expand — and risk getting stuck with expensive capacity it can't use? Or should it outsource — and if so, to whom and for how much? ...

  • June 05, 2003 05 Jun'03

    Gartner: Outsourcing to drive IT services recovery

    Last year was the winter, spring, summer and fall of IT services discontent. But Gartner analysts predict growth will return this year -- with outsourcing driving the money train.

  • June 05, 2003 05 Jun'03

    IT execs using 'Big Three' to keep data center solid

    As more demand has been put on the data center to meet the needs of its internal customers, the rules of data center operation have changed. Today, data center managers are re-examining business processes and turning to utility computing, ...

  • June 03, 2003 03 Jun'03

    Offshoring IT jobs? Consider the risks, not just the rewards

    Offshore outsourcing is changing the U.S. economy and the very role of the CIO. This can be a good thing or a bad thing, depending on how firms go about the outsourcing process.