Information technology outsourcing

  • April 25, 2005 25 Apr'05

    Midmarket CIOs duck vendor pitches

    The SMB space is so hot that many midmarket CIOs have devised ways to avoid those pesky vendors.

  • April 18, 2005 18 Apr'05

    Costco shops for right outsourcing contract

    The senior-ranking IT executive at Costco Wholesale Corp. got a real deal on outsourcing and empowered his IT staff members by allowing them to buy into it -- or not.

  • April 13, 2005 13 Apr'05

    RIM CEO aims for function over flash

    The makers of a favorite CIO accessory -- the BlackBerry -- say it will focus on essentials rather than extras.

  • April 07, 2005 07 Apr'05

    Gartner Outsourcing Summit: Reporter's notebook

    Check out these tidbits from this week's Gartner Outsourcing Summit.

  • April 06, 2005 06 Apr'05

    Gartner: CIOs prep for prime time

    The new CIO has to be a political animal -- and a diplomat who can cross party lines.

  • April 05, 2005 05 Apr'05

    CIOs address the reluctant majority

    Smart CIOs bring their outsourcing arguments to three types of employees: connectors, mavens and laggards.

  • April 05, 2005 05 Apr'05

    Six ways to go global

    Choosing Bangalore over Brazil might be your first decision, but the right location means nothing without a smart offshore strategy.

  • April 04, 2005 04 Apr'05

    CIO deletes e-mail outsourcing contract

    CIO Vic Fischer pulled the plug on an e-mail outsourcing contract when he realized it was adding to the user confusion it was intended to fix.

  • April 03, 2005 03 Apr'05

    Outsourcing deals needs strong Rx, Gartner cautions

    The Gartner Outsourcing Summit 2005 is full of sickly statistics -- and warnings against signing contracts without getting second opinions.

  • March 30, 2005 30 Mar'05

    Gartner: Prioritize privacy management now or pay later

    Do you have a privacy management policy in place yet? Analysts with Gartner say you need one now, otherwise Uncle Sam and John Q. Customer may tag team your business into the ropes.

  • March 07, 2005 07 Mar'05

    Get ERP right -- the first time

    Tens of millions of dollars go down the drain when ERP projects go sour. Now SearchCIO expert James Champy offers five tips for reaping the fruits of your ERP labor.

  • February 24, 2005 24 Feb'05

    CIOs who walk the line

    CIOs today need to walk a fine line between business and technology – stepping out of the trenches while running smart IT projects.

  • February 15, 2005 15 Feb'05

    The outlook for VoIP: Regulatory battles and new competition

    The ongoing debate about how and whether to tax voice services is growing louder as the number of VoIP users surges.

  • February 14, 2005 14 Feb'05

    An ERP story: Five years, three vendors and big lessons

    Keystone Automotive turned around a failing ERP project by bridging the gap between business and IT executives.

  • February 08, 2005 08 Feb'05

    Offshoring math 101

    The differences in labor costs are pretty obvious between onshore and offshore call centers. Measuring labor and other hidden costs can get tricky, however.