Information technology outsourcing

  • July 19, 2005 19 Jul'05

    The best-laid VoIP plans

    A Forrester Research case study spotlights Social Security Administration CIO Thomas Hughes' model approach to VoIP.

  • July 12, 2005 12 Jul'05

    The top benefits of business process standardization

    Learn three key things that must happen for your business and its outsourcing capabilities to be successful.

  • July 07, 2005 07 Jul'05

    Companies see a surge in phishing attacks

    New reports from IBM and Postini show attempted phishing attacks escalated dramatically in the last two months.

  • July 05, 2005 05 Jul'05

    Russia's no-frills outsourcing strategy

    Russia is gaining respect in the global outsourcing market by offering customers real-world expectations.

  • June 30, 2005 30 Jun'05

    The sweet sound of lower handheld TCO

    One researcher says managed devices can lower TCO by 15%, and a mobile management vendor claims its latest update can extend existing management tools for use with handhelds.

  • June 29, 2005 29 Jun'05

    10 ways to prep for auditors

    There are 10 ways to prepare for those auditors knocking at your door -- and avoid wasting time and money.

  • June 27, 2005 27 Jun'05

    Remote control: Outsourcing for SMBs

    Washington, D.C., law firm wins with virtual IT services and homegrown help desk.

  • June 21, 2005 21 Jun'05

    Disposing of IT assets the right way

    Old computers can still pose a security risk even from the garbage heap. Here are some tips on how to keep your data safe.

  • June 20, 2005 20 Jun'05

    Security Bytes: Phishers exploit MasterCard breach

    Elsewhere, Trojans attack Britain and security holes are found in the Opera browser, SpamAssassin.

  • June 08, 2005 08 Jun'05

    Gartner picks best offshore destinations

    According to Gartner research, 5% of IT jobs have gone overseas, and 25% will be "offshored" by 2010. Global sourcing is inevitable and Gartner analysts are encouraging CIOs to embrace this trend rather than resist it. However, there is a negative ...

  • June 02, 2005 02 Jun'05

    Offshoring has long way to go

    A new report from Forrester shows that offshore outsourcing is in the hands of the few and the conflicted.

  • May 26, 2005 26 May'05

    Getting real results by going virtual

    When Deluxe Laboratories acquired a distribution business, it decided to let utility provider Savvis Communications worry about IT. Letting go is paying off.

  • May 11, 2005 11 May'05

    Study: Outsourcing losing its sheen

    Cheaper, better, faster? New Deloitte Consulting research suggests the paradigm for outsourcing is no longer valid.

  • May 02, 2005 02 May'05

    M&A power play

    Mergers and acquisitions often put CIOs at loggerheads over the top job. Leadership skills determine the winner.

  • April 26, 2005 26 Apr'05

    Five ways to make your offshore outsourcing relationship work

    Going offshore for applications development work and business process services is no longer a question of whether, but rather a question of how and when.