Information technology outsourcing
- November 09, 2005
IT execs in the manufacturing space give advice about doing business on the Asian frontier at an executive leadership conference this week.
- November 08, 2005
Indian BPO providers working to protect their reputations and customer data have issued workplace security rules tighter than most in the U.S.
- November 01, 2005
A Deutsche Bank executive sings the praises of outsourcing jobs to Russia rather than India.
- October 31, 2005
In this excerpt from their recent Harvard Business Review article, the authors detail what an IT governance committee should look like.
- September 29, 2005
VoIP has the potential to be the next disruptive technology changing the way businesses communicate. An excerpt from "Harvard Business Review."
- September 28, 2005
Gartner spells out why India rules -- and the research firm offers rules to follow when shopping for your offshore needs.
- September 27, 2005
As demand for IT services continues to grow at 30% a year, some say the trained labor supply will soon run out. Then what happens?
- August 23, 2005
Wireless seems to have more obscure acronyms than any other area of technology. This article explains the technologies behind the most important wireless acronyms.
- August 10, 2005
The global outsourcing scene has changed, and CIOs need to rewrite the rules when it comes to choosing and managing vendors.
- August 10, 2005
While most of the benefits of VoIP seem to center around multiple-site call centers and remote agents, there are advantages for smaller shops, too.
- August 04, 2005
Why outsource? CIOs should know precisely why their company is a candidate for outsourcing before they vote on a vendor.
- July 28, 2005
We're not talking about a Brooks Brothers suit. These are the types of skills the 21st century CIO needs in order to thrive.
- July 27, 2005
Watts Water Technologies Inc. was a provincial company for nearly a century. But that changed when the North Andover, Mass.-based manufacturer launched an aggressive global push in the 1980s. Today, China has become an indispensable part of the $860...
- July 21, 2005
Do you find yourself missing deadlines, scrambling to get things done, endlessly weighing opinions?
- July 20, 2005
New Hewlett-Packard CIO Randy Mott gets a $15 million compensation package -- and a set of hero-sized problems.