Information technology outsourcing

  • November 09, 2005 09 Nov'05

    CIO decisions: Setting the table with China

    IT execs in the manufacturing space give advice about doing business on the Asian frontier at an executive leadership conference this week.

  • November 08, 2005 08 Nov'05

    Indian BPO providers tighten data security

    Indian BPO providers working to protect their reputations and customer data have issued workplace security rules tighter than most in the U.S.

  • November 01, 2005 01 Nov'05

    Deutsche Bank looks offshore jobs to Russia

    A Deutsche Bank executive sings the praises of outsourcing jobs to Russia rather than India.

  • October 31, 2005 31 Oct'05

    Building an IT governance committee

    In this excerpt from their recent Harvard Business Review article, the authors detail what an IT governance committee should look like.

  • September 29, 2005 29 Sep'05

    Dialing in the VoIP strategic advantage

    VoIP has the potential to be the next disruptive technology changing the way businesses communicate. An excerpt from "Harvard Business Review."

  • September 28, 2005 28 Sep'05

    Offshore comparison shopping: Best buys abroad

    Gartner spells out why India rules -- and the research firm offers rules to follow when shopping for your offshore needs.

  • September 27, 2005 27 Sep'05

    India's looming IT labor crunch

    As demand for IT services continues to grow at 30% a year, some say the trained labor supply will soon run out. Then what happens?

  • August 23, 2005 23 Aug'05

    IT primer: Wireless A-Z

    Wireless seems to have more obscure acronyms than any other area of technology. This article explains the technologies behind the most important wireless acronyms.

  • August 10, 2005 10 Aug'05

    Tips for managing offshore vendors

    The global outsourcing scene has changed, and CIOs need to rewrite the rules when it comes to choosing and managing vendors.

  • August 10, 2005 10 Aug'05

    VoIP right for single-site call centers

    While most of the benefits of VoIP seem to center around multiple-site call centers and remote agents, there are advantages for smaller shops, too.

  • August 04, 2005 04 Aug'05

    Outsourcing journey starts with 'Why?'

    Why outsource? CIOs should know precisely why their company is a candidate for outsourcing before they vote on a vendor.

  • July 28, 2005 28 Jul'05

    CIO makeover: Nine questions you should ask

    We're not talking about a Brooks Brothers suit. These are the types of skills the 21st century CIO needs in order to thrive.

  • July 27, 2005 27 Jul'05

    Vertical Views: Midsized manufacturers grow with globalization

    Watts Water Technologies Inc. was a provincial company for nearly a century. But that changed when the North Andover, Mass.-based manufacturer launched an aggressive global push in the 1980s. Today, China has become an indispensable part of the $860...

  • July 21, 2005 21 Jul'05

    CIO how-to: Smart decisions on deadline

    Do you find yourself missing deadlines, scrambling to get things done, endlessly weighing opinions?

  • July 20, 2005 20 Jul'05

    HP CIO has Superman role to play

    New Hewlett-Packard CIO Randy Mott gets a $15 million compensation package -- and a set of hero-sized problems.