Information technology outsourcing
- July 27, 2006
On-demand CRM vendors are extending their functionality into mobile applications, and though they can be a good fit for some, there's still a need for mobile platforms.
- July 26, 2006
The hosted data center is an appealing alternative to building new. But experts warn you can't just hand over the reins and walk away: It requires hands-on management.
- July 25, 2006
Data center managers must find a way to dump leftover electronic waste or e-waste, and many are turning to third-party waste management firms to do the dirty work for them.
- July 20, 2006
Experts agree: Signing onto a company board is pivotal to advancing your career. Finding a seat, however, is easier said than done.
- July 19, 2006
The market for North American contact center outsourcing is expected to continue down a steady growth path, according to recent research.
- July 18, 2006
A new study finds an increase in offshoring the development of commoditized applications as companies hone in on mission-critical development.
- July 13, 2006
The term "strategy" means different things to different organizations. But no matter how it's defined, every company should have one. James Champy offers three pieces of advice on how to determine and implement your company's strategy.
- July 01, 2006
ITIL is a set of suggested standards and practices for setting up efficient processes to solve your IT and business problems. Here's a look at the enhancements being made in version 3, which is set to be released later this year.
- June 14, 2006
Challenged by a spate of mergers, an agricultural lender converged voice and data to leverage its CRM solution and differentiate itself from the competition.
- June 13, 2006
Why honesty is the best policy: Advice from a CIO who held his team together when a billion dollar company came courting.
- June 08, 2006
Will you be a CIO in five years? Do you want to be? Whatever your direction, you've got to have a plan and it must include at least two things: business skills and experience serving on the board of other companies.
- June 06, 2006
More than half of those who answered a recent survey say they have no current plans to deploy the upcoming Windows Vista OS.
- June 05, 2006
CIOs at midsized firms oversee complex IT environments but lack the budgets and staff their counterparts at big companies enjoy. How do they make it work? More than 200 midmarket CIOs gather this week in Carlsbad, Calif., to share ideas and insights...
- May 31, 2006
The disclosure last week of a major flaw in Symantec's antivirus software is another reminder for CIOs that organizations need multiple layers of protection, analysts warn. Security should also factor into your evaluation of every commercial ...
- May 30, 2006
A competitive business landscape requires new approaches to data integration, using SOAs and semantics, according to the keynote at the Global Integration Summit.