Information technology outsourcing

  • July 27, 2006 27 Jul'06

    CRM SaaS vendors make move to mobile

    On-demand CRM vendors are extending their functionality into mobile applications, and though they can be a good fit for some, there's still a need for mobile platforms.

  • July 26, 2006 26 Jul'06

    Hosted data centers have benefits, but pitfalls, too

    The hosted data center is an appealing alternative to building new. But experts warn you can't just hand over the reins and walk away: It requires hands-on management.

  • July 25, 2006 25 Jul'06

    Data centers get a handle on e-waste

    Data center managers must find a way to dump leftover electronic waste or e-waste, and many are turning to third-party waste management firms to do the dirty work for them.

  • July 20, 2006 20 Jul'06

    CIOs use board membership to advance careers

    Experts agree: Signing onto a company board is pivotal to advancing your career. Finding a seat, however, is easier said than done.

  • July 19, 2006 19 Jul'06

    Outsourced call centers maintain growth

    The market for North American contact center outsourcing is expected to continue down a steady growth path, according to recent research.

  • July 18, 2006 18 Jul'06

    Offshore application development becoming popular option

    A new study finds an increase in offshoring the development of commoditized applications as companies hone in on mission-critical development.

  • July 13, 2006 13 Jul'06

    Three ways to define and implement a corporate strategy

    The term "strategy" means different things to different organizations. But no matter how it's defined, every company should have one. James Champy offers three pieces of advice on how to determine and implement your company's strategy.

  • July 01, 2006 01 Jul'06

    ITIL version 3: Perfecting processes to solve problems

    ITIL is a set of suggested standards and practices for setting up efficient processes to solve your IT and business problems. Here's a look at the enhancements being made in version 3, which is set to be released later this year.

  • June 14, 2006 14 Jun'06

    CIO Decisions 2006: Easing growing pains with a CRM-VoIP cocktail

    Challenged by a spate of mergers, an agricultural lender converged voice and data to leverage its CRM solution and differentiate itself from the competition.

  • June 13, 2006 13 Jun'06

    Honesty holds team together during buyout

    Why honesty is the best policy: Advice from a CIO who held his team together when a billion dollar company came courting.

  • June 08, 2006 08 Jun'06

    Forget skill sets, find yourself a board to sit on

    Will you be a CIO in five years? Do you want to be? Whatever your direction, you've got to have a plan and it must include at least two things: business skills and experience serving on the board of other companies.

  • June 06, 2006 06 Jun'06

    Vista security skepticism swells, according to survey

    More than half of those who answered a recent survey say they have no current plans to deploy the upcoming Windows Vista OS.

  • June 05, 2006 05 Jun'06

    Job getting tougher for IT execs

    CIOs at midsized firms oversee complex IT environments but lack the budgets and staff their counterparts at big companies enjoy. How do they make it work? More than 200 midmarket CIOs gather this week in Carlsbad, Calif., to share ideas and insights...

  • May 31, 2006 31 May'06

    Wake-up call for CIOs as Symantec flaw outed

    The disclosure last week of a major flaw in Symantec's antivirus software is another reminder for CIOs that organizations need multiple layers of protection, analysts warn. Security should also factor into your evaluation of every commercial ...

  • May 30, 2006 30 May'06

    SOA, semantics changing data integration

    A competitive business landscape requires new approaches to data integration, using SOAs and semantics, according to the keynote at the Global Integration Summit.