Information technology outsourcing
- November 16, 2018
Augmented intelligence -- AI used to enhance human skills -- makes workplaces more productive, diverse, inclusive and authentic. That's one future conjured at an MIT forum on AI.
- May 31, 2018
The C-suite's penchant for hiring in its own image prevents companies from creating a digital culture. Another barrier: assuming HR can find the right people.
- October 03, 2017
The AWS cloud platform is No. 1 in the cloud market -- but it won't be the only one, chief exec Andy Jassy predicts. A few big vendors will fit into companies' multicloud strategies.
- April 21, 2017
The H-1B program is now officially under review. Don't be the next headline, experts warn. Also: Steve Ballmer's public service project, Facebook's brain-computer interface.
- May 31, 2016
In advance of the World BPO/ITO Forum on June 13 and 14 in New York, conference speaker R. Lee Coulter talks about the state of AI applications in IT and business process outsourcing.
- March 30, 2016
Fueled by technology and global in scope, the gig economy is underway. Making it work will require a new social contract.
- February 29, 2016
What's happening in the IT and business processing outsourcing industry? Here's the 2016 outlook from the ITO-BPO pros at global law firm Mayer Brown.
- June 25, 2015
KPMG’s Cliff Justice lays out a vision for the future with the work of 110M to 140M knowledge workers handled by cognitive robotics technology.
- June 15, 2015
Andy Wasser of Carnegie Mellon says robotic process automation is not a big-bang technology, but its implications for BPO/ITO are huge.
- May 30, 2014
The WBPO/ITO Forum kicks off next week with a focus on reinventing global sourcing. Here's a preview of Vishal Ahluwalia's talk on offshoring trends.
- December 18, 2013
Mobile technology is a top priority for CIOs and IT leaders in 2014, according to TechTarget's 2013 IT Salary and Careers Survey.
- October 11, 2012
U.S. manufacturers are making big news by bringing back offshore outsourcing jobs, but CIOs are quietly reshoring IT jobs as well.
- October 11, 2012
CIOs will face more pressure to cut costs, according to the CIO survey from SIM. But the details of CIO budgets and tech hiring are complicated.
- August 28, 2012
When outsourcing IT operations, midmarket companies sometimes find that a better and less expensive workforce lives much closer than India.
- July 18, 2012
With a smart IT outsourcing strategy and creative BPO, CIOs can improve the whole business.