IT in vertical markets
- May 04, 2012
This week's roundup of bits from around the Web includes two interesting looks at tech innovation. Plus, could your Facebook profile help save a life?
- March 20, 2012
The ACT-IAC recently gave out technology innovation awards to government programs using IT to improve services and automate paper-based operations.
- January 16, 2012
Recently, I was with my son to open an account at the local branch of my once mighty but now struggling Mega Bank. The customer service rep ran through the "product" options we had for creating his ...
- April 19, 2011
The news last week that Cisco killed the Flip mini-camcorder -- or, as Cisco put it, restructured its consumer products division -- is full of surprises. First, I have to admit, even as a Cisco ...
- April 05, 2011
Lands' End CIO Steve Cretney came up with a cloud strategy to help the retailer expand internationally. Then the hard part came -- using his soft skills to bring people along.
- January 11, 2011
As companies began emerging from the recession, IT salaries differed by industry, in some cases widely. How were industries alike? Raises and a generally upbeat outlook for 2011.
- October 26, 2010
Last week, I brought up the topic of chief software architect Ray Ozzie leaving Microsoft. Since then, Ozzie, who rarely issues public statements, published a 3,453-word letter as a farewell and a ...
- October 19, 2010
It's been years since the talk to break up Microsoft. When the company was on trial for antitrust violations in 2000, many experts felt that a breakup was just punishment. But as time went on, many ...
- September 28, 2010
CIO Joe Marcella, a seasoned practitioner of business process automation, talks about his approach and how the recession -- and social media -- have made BPA more critical than ever.
- August 26, 2010
How does a conservative company like The Vanguard Group find itself on the forefront of corporate social media and enterprise 2.0 communication tools? It's all about the client.
- March 30, 2010
Public-sector CIOs are adopting cloud computing services as a means to deliver better services, cut costs and even share resources with other agencies.
- February 16, 2010
A combination of desktop and server virtualization is helping one bank CIO sync up disaster recovery between the backup data center and production site.
- January 13, 2010
Welch's uses business intelligence Software as a Service to retain data during an ERP implementation and gain operational efficiencies and savings.
- January 07, 2010
The results of our annual IT salary survey are in, and IT execs in some industries clearly earn more than others. Which industry do you think comes out on top?
- November 30, 2009
Customer feedback management tools offer new functionality, but responding to social media often falls to the call center.