News

IT governance

• March 12, 2019 12 Mar'19

  Trump 2020 budget calls for more RPA, better CX

  The Trump 2020 budget calls for ways to upgrade the consumer experience with RPA and user-friendly interfaces. But legacy systems continue to take the lion's share of IT funds.

• October 31, 2018 31 Oct'18

  HBS panel discusses regulating social media platforms

  At Harvard Business School's recent Tech Conference 24, three panelists discussed the potential need for regulating social media platforms by an independent, quasi-governmental system.

• August 22, 2018 22 Aug'18

  Approaches for embedding human ethics in AI systems

  Instilling ethics in AI systems is a low priority for CIOs aiming to harness the power of machine intelligence. That's a mistake, warned Darin Stewart at the Gartner Catalyst event.

• May 04, 2018 04 May'18

  Corporate IT rebrands its modern role: Reduce complexity

  The days of corporate IT as a back-end function with its practitioners relegated to the basement are long over. But IT strategy in 2018 has its own host of challenges.

• February 28, 2018 28 Feb'18

  Survey: Attorneys still lack proficiency in e-discovery technology

  E-discovery technology has become an integral -- and essential -- element of the modern legal process, but a new report suggests attorneys are still struggling to embrace the technology. A survey ...

• July 28, 2017 28 Jul'17

  No code platform: Verité manages big projects via Quick Base

  Verité, a non-profit organization focusing on labor conditions in international supply chains, turned to a no code product to boost efficiency and manage complex projects.

• October 11, 2016 11 Oct'16

  MIT Media Lab uses 'Electome' to track political discourse

  Still looking for a way to make sense of the current political season? MIT's Laboratory for Social Machines has created Electome, an analytics tool that tracks election conversation. Dubbed a ...

• August 12, 2016 12 Aug'16

  Delta outage sparks disaster recovery concerns

  This week, the news of Delta Air Lines' computer outage soared high, while Delta flights remained grounded. Over 2000 flights were cancelled and delays still continue. In Searchlight, associate ...

• July 22, 2016 22 Jul'16

  CIO, business must wield EU-U.S. Privacy Shield

  CIOs have a part to play in adopting the enhanced data transfer pact. Also in Searchlight: Survey says majority of companies not ready for digital business; Dell-EMC merger is close to done.

• June 20, 2016 20 Jun'16

  Don’t wait for the government to fortify your data governance strategy

  Having a tough time defining an IT security strategy able to take on big data and the Internet of Things? The panelists on the “Big Data 2.0: Next-Gen Privacy, Security and Analytics” session at ...

• May 31, 2016 31 May'16

  Being a great communicator and facilitator is key to CISO role

  To bridge the security gap, CISOs should take a more active role and sell security to the business, says Delta Dental of NJ's head of information security.

• March 21, 2016 21 Mar'16

  Three key ingredients of any data lake implementation

  A data lake implementation can provide enormous flexibility for analyzing all types of external and internal data -- but not without these three requirements.

• September 25, 2015 25 Sep'15

  Hybrid cloud environments, choice territory for CIOs

  Cloud computing watchers touted the hybrid approach as fast and fortified at the Hybrid Cloud Summit on Thursday. Also in Searchlight: China on cyberattacks; Apple sets target date for an electric car.

• August 20, 2015 20 Aug'15

  #CIOChat: Are enterprises ready to upgrade to Windows 10?

  Industry experts think Windows 10 will become the leading OS for enterprises. Will businesses jump on the bandwagon? Join #CIOChat on Aug. 26, at 3 p.m. EST to discuss.

• August 07, 2015 07 Aug'15

  Windows 10 privacy brouhaha: Overblown?

  Many are crying foul over the new Windows 10 privacy policy, but are they really just crying wolf? Also in Searchlight: Hackers attack Yahoo through Flash bug; hitchhiking bot is beheaded.

• August 07, 2015 07 Aug'15

  For CIOs invested in digital transformation, think platform

  Digital transformation is full of unknowns, but having a platform to enable transformation isn't one of them. MIT's Jeanne Ross explains in this Q&A.

• June 19, 2015 19 Jun'15

  FCC shows it means business on net neutrality with AT&T $100m fine

  The FCC slams AT&T with a $100 million fine, a move many are calling a victory for net neutrality. Also in Searchlight: The FBI probes Cardinals for hacking Astros; a changing of the guard at Microsoft.

• June 05, 2015 05 Jun'15

  Apple's Tim Cook stands up for consumer privacy

  This week, Tim Cook delivered strong words on consumer privacy and how other digital companies do business. Also in Searchlight: Caitlyn Jenner beats Obama's Twitter record; Yahoo will live-stream an ESPN game.

• April 08, 2015 08 Apr'15

  Informatica going private could be a good thing for CIOs

  The news of Informatica going private might set off alarm bells for CIOs, but experts say the move could turn out to be a positive development for customers and company alike.

• November 19, 2014 19 Nov'14

  CIOs' response to Facebook at Work? Never say never

  Bracing for another wave of consumer tech: CIOs and enterprise collaboration experts weigh in on Facebook at Work.

• May 09, 2014 09 May'14

  Upcoming FCC Net neutrality rules spark firestorm of protest

  Cue the fireworks: Tom Wheeler hints at new FCC Net neutrality rules driven by paid access; plus, strategic planning and 3-D phones -- in Searchlight.

• April 04, 2014 04 Apr'14

  Shadow technologies, prescriptive analytics and cloud compliance

  This week on SearchCIO.com, we dished up expert advice pertaining to prescriptive analytics, cloud security and shadow technologies. CIOs hoping to conquer the next business frontier should look no ...

• February 28, 2014 28 Feb'14

  In dark days for privacy, protecting data gets more hands-on

  In the Searchlight, protecting data is getting more hands-on as Snowden leaks mount. Plus, get moving on big data, get hired at Google and more.

• February 10, 2014 10 Feb'14

  New visualization tools can spot weaknesses in error-prone spreadsheets

  Visualization tools for spreadsheets, telling data stories and the power of the 1%: The Data Mill reports.

• October 25, 2013 25 Oct'13

  HealthCare.gov diagnosis: Project governance severely lacking?

  In the Searchlight: Federal health site woes stem from project governance deficiency, clamp-downs on data brokering and patent trolling, and more.

• April 24, 2013 24 Apr'13

  Gartner's basic business rules for capitalizing on big data

  A breakthrough like big data comes around only once in a blue moon. Here's what business executives need to do to capitalize on it.

• April 24, 2013 24 Apr'13

  Gartner outlines the IT essentials for building a big data strategy

  Building a successful big data strategy takes discipline, imagination and a CIO who can work with the business. Here's how to do it.

• March 15, 2013 15 Mar'13

  Big data analytics may not provide the answers you really need

  In the Searchlight: Don't base big decisions on big data analytics alone; plus project management's big secret and FUN with BYOD.

• February 08, 2013 08 Feb'13

  BYOD near death? Surely you jest

  This week's Searchlight illuminates some dark predictions for BYOD and applications. Plus our semi-regular reminder of the vast power of social media.

• December 13, 2012 13 Dec'12

  Finding a business solutions architect with the right stuff

  Turning a technology-focused enterprise architecture into a business architecture calls for a business solutions architect with the right stuff.

• December 13, 2012 13 Dec'12

  How to transform enterprise architecture into business architecture

  Turning your enterprise architecture into a framework that's business-centric and customer-focused is hard work, and more art than science.

• November 01, 2012 01 Nov'12

  Sustainable IT strategy drives socially responsible business practices

  As businesses confront a world with rising energy costs and shrinking resources, a sustainable IT strategy can be a key enabler for change.

• October 22, 2012 22 Oct'12

  Governance and leadership lessons from a health care CIO

  A seasoned CIO acts as the governance and leadership beacon for a statewide health care initiative spanning 12 groups and millions of dollars.

• June 29, 2012 29 Jun'12

  Microsoft vs. Apple: Under the Surface

  The Microsoft vs. Apple saga continues with Surface, but enterprise domination is out of their hands.

• May 01, 2012 01 May'12

  Four ways to improve your change management strategy

  What creates the most bottlenecks when it comes to a change management strategy? One expert outlines the biggest offenders.

• April 20, 2012 20 Apr'12

  Seeing the obvious is an IT project management skill

  Having good IT project management skills can mean knowing when you don't need them.

• March 28, 2012 28 Mar'12

  Ensuring self-service BI doesn't become a data free-for-all

  Doing self-service BI right still requires structured and governed data management.

• March 23, 2012 23 Mar'12

  Will cloud service providers create a jobs boom?

  Are cloud service providers fueling major job growth, or just re-employing workers bumped by the cloud?

• March 20, 2012 20 Mar'12

  Technology innovation awards focus on government initiatives

  The ACT-IAC recently gave out technology innovation awards to government programs using IT to improve services and automate paper-based operations.

• March 14, 2012 14 Mar'12

  Data silos in big data analytics: Now you see them, now you don't?

  Big data makes the problem of data silos even bigger. Or does it? Either way, CIOs must make big changes to get the most out of big data analytics.

• February 16, 2012 16 Feb'12

  Las Vegas CIO uses IT to become a player in foreclosure crisis

  Up against the Nevada foreclosure crisis, Las Vegas CIO Joseph Marcella uses, improves and shares IT services to help beat the lousy odds.

• November 30, 2011 30 Nov'11

  A new wrinkle on IT and business alignment: Employee 'line of sight'

  For some CIOs, IT and business alignment has gotten personal. The alignment that matters is between individual employees and strategic business goals.

• November 22, 2011 22 Nov'11

  The who, what and where of winning with business process improvement

  Two business process management veterans share how they succeeded at business process improvement and set up a BPM program for continuous enhancement.

• October 18, 2011 18 Oct'11

  GARP Assessment takes records management to the next step

  WASHINGTON, D.C. -- Here at the ARMA International 56th Annual Conference and Expo, records information managers cringe a little when their Generally Accepted Recordkeeping Principles (GARP) get ...

• August 31, 2011 31 Aug'11

  A manufacturing-floor look at Ford's bring-your-own-device program

  Ford Motor's mobility expert gives an inside view of how and why the car giant introduced bring-your-own-device programs to 70,000 of its employees.

• August 10, 2011 10 Aug'11

  Desktop virtualization deployment strategies and challenges

  A look at how enterprise IT execs have deployed desktop virtualization, the benefits they have realized and the challenges they faced along the way.

• August 09, 2011 09 Aug'11

  Desktop virtualization now being pushed by the business, not by IT

  Virtual desktop infrastructure no longer is the end-all solution for desktop virtualization, and the technology's business use cases are shifting.

• June 27, 2011 27 Jun'11

  Cost and content of social media policies vary widely by industry

  Setting social media policies is a tricky and potentially costly process that varies widely based on an industry's regulatory requirements.

• June 14, 2011 14 Jun'11

  No matter an outsourcing contract's size, governance is an inside job

  No matter how big the outsourcing contract, accountability should be an inside job. CIO Linda Jojo explains why outsourcing is all about governance.

• June 02, 2011 02 Jun'11

  At Manulife Financial, innovation is part of IT governance structure

  In this CIO Innovators video, Manulife Financial Corp. CTO Harry Pickett describes IT innovation as a function of the IT governance structure.

• April 12, 2011 12 Apr'11

  A culture of innovation begins with line-of-business and IT teamwork

  IT executives create a culture of innovation by focusing on information before technology, and fostering line-of-business and IT teamwork.

• March 31, 2011 31 Mar'11

  Nationwide Mutual Insurance saves $2 million through lean operations

  In an era of built-out IT infrastructures -- when innovation of owned technology is the rule -- lean operations can cut costs, as they did at Nationwide Mutual Insurance.

• March 29, 2011 29 Mar'11

  The need for IT innovation leads to aggressive collaboration

  IT innovation is what happens when there's no money for new equipment but plenty of fresh ideas emanating from all parts of the business.

• February 03, 2011 03 Feb'11

  IT executives weighing cloud risks against the benefits

  As IT executives decide whether cloud risks outweigh the benefits of moving to the cloud model, the debate continues.

• February 02, 2011 02 Feb'11

  Advice for dealing with the top 10 risks in public cloud computing

  The top 10 public cloud computing risks -- from security to legal ambiguity -- and how IT executives and industry experts advise dealing with them.

• October 18, 2010 18 Oct'10

  End-to-end monitoring offers a view from cloud to enterprise

  End-to-end monitoring tools for the cloud and the enterprise promise to provide IT a view inside virtualized environments and the cloud.

• September 16, 2010 16 Sep'10

  Mobile phone security policies give IT some control over the influx

  There's no turning back mobile devices' invasion of the enterprise. CIOs need to put mobile phone security policies in place to control these uninvited guests.

• September 01, 2010 01 Sep'10

  The fundamentals of launching an IT service catalog

  The IT service catalog is a linchpin of ITSM, but is hard to create and manage. Here an expert advises where to begin, what to avoid and why CIOs should make a catalog a priority.

• August 31, 2010 31 Aug'10

  Getting clarity on the ITIL framework from ITIL's chief architect

  Some 30 years after it began, the ITIL framework can still furrow the brow. Where do you start? Can you choose between V2 and V3? We get some clarity from two ITIL experts.

• July 22, 2010 22 Jul'10

  Why you need a formal data governance program, and how to get started

  Formal data governance programs are still the exception rather than the rule. Learn why your organization needs one, plus five preconditions necessary to ensure success.

• July 15, 2010 15 Jul'10

  IT chargeback adoption obstacles and benefits

  CIOs debate the merits of IT chargeback as a holy grail of business efficiency.

• July 13, 2010 13 Jul'10

  Deutsche Post DHL cuts IT budgets by half with a supply demand model

  After moving to a supply demand model for IT, the German logistics giant Deutsche Post DHL cut its IT business expenditures by 50% and achieved better business-IT alignment.

• July 08, 2010 08 Jul'10

  IT chargeback: A fundamental part of cloud computing takes shape

  IT chargeback is being put to the test by cloud computing. Which metrics can be used to charge business units for IaaS, PaaS and SaaS?

• July 07, 2010 07 Jul'10

  Pros and cons of using enterprise master data management with BI

  Enterprise master data management is a big task. Some CIOs are finding quick wins by starting MDM within their business intelligence efforts. For others? It's a no-win.

• June 24, 2010 24 Jun'10

  Five private cloud computing best practices

  Private cloud computing is something with which enterprises are coming to grips. Check out our list of five best practices for successfully deploying a private cloud.

• June 08, 2010 08 Jun'10

  Pillars of cloud provisioning: self-service, automation and policy

  CIOs can control cloud provisioning with governance around self-service and automation, while embracing an on-demand, "business technology" approach.

• May 06, 2010 06 May'10

  Five top concerns about cloud service providers

  Cloud service providers are being asked by IT execs to lay bare their security, data integration, compliance and performance capabilities -- and to have an exit strategy.

• April 06, 2010 06 Apr'10

  Cloud interoperability standards aim for vendor independence

  Standards groups are developing cloud interoperability, portability and security standards in an attempt to ease the switch from one cloud provider to another.

• March 25, 2010 25 Mar'10

  A CIO's tough-love approach to IT transformation

  For Boston Scientific CIO Rich Adduci, the first step in IT transformation and making IT into a business partner was to tell his managers they weren't as good as they thought they were.

• March 10, 2010 10 Mar'10

  Balanced scorecard author talks agile business and risk management

  Robert Kaplan, author of the balanced scorecard, talks about agile business, risk management and predictive analysis in this Q&A.

• February 25, 2010 25 Feb'10

  IT governance framework helps public agencies boost service, cut costs

  An IT governance framework can help public agencies improve service levels and cut costs amid tight budgets. Read more about IT governance models in Massachusetts and California.

• February 17, 2010 17 Feb'10

  Proving the value of a business continuity plan (before disaster hits)

  How do you educate the business on the value of a business continuity plan before disaster strikes? Linking risks to business performance is key.

• February 09, 2010 09 Feb'10

  New IT management framework focuses on business value

  Enterprises such as Chevron and Merck are working together to shape an emerging IT-management best practices framework.

• February 02, 2010 02 Feb'10

  IT salary survey shows no growth in 2009, but that could end in 2010

  A look back at IT executives' state of mind and IT salaries for 2008 compared with our 2009 IT salary and careers survey.

• January 20, 2010 20 Jan'10

  The road to agile IT runs through IT services management and PPM

  Agile IT can be realized with IT services management best practices and project portfolio management, but IT leaders need to clean house first.

• December 30, 2009 30 Dec'09

  ITIL best practices and lessons for the new year

  The value of implementing ITIL best practices is clear to IT, but not always to the business. Find out how some ITIL users increased ITIL adoption in 2009 and get tips for 2010.

• November 12, 2009 12 Nov'09

  Should it stay or should it go? Application consolidation in 4 steps

  How to decide which applications to cut and which to keep when consolidating your application portfolio.

• November 03, 2009 03 Nov'09

  How Virginia's new CIO is fixing the state's IT outsourcing problems

  Virginia's CIO explains steps being taken to improve oversight and performance of the state's $2 billion IT outsourcing deal, which has been beset by delays and other problems.

• October 29, 2009 29 Oct'09

  Six ways to fail with your SOA implementation

  A service-oriented architecture is one way to make application development more agile, a growing business requirement. Here are the top risks for SOA failure, so you get it right.

• October 28, 2009 28 Oct'09

  Agile development methodology not easy but worth the effort, users say

  The agile methodology is giving development organizations the "speed they need" to respond to changes in the market and bring more value to the business faster. Here's how.

• October 14, 2009 14 Oct'09

  Multisourcing requires IT governance strategy with multiple tiers

  An IT governance strategy for multisourcing activities requires a multi-tier approach with participation throughout the enterprise. Read how NASA learned to govern multisourcing.

• September 02, 2009 02 Sep'09

  Uniting ITSM, PPM process methodologies yields IT management benefits

  ITSM and PPM are typically separate disciplines, but integrating them can increase visibility, help with budgeting and more. Learn more about this dynamic duo.

• August 11, 2009 11 Aug'09

  Wary of public cloud, CIO builds private cloud and transition plan

  CIOs reluctant to put cloud pilots into production are investing in private clouds with moves they can then take to the public cloud later.

• July 15, 2009 15 Jul'09

  Project management governance: How much is enough?

  What goes into successful project management governance? The best mix calls for just the right amount of process and a focus on improved project completion rates.

• June 30, 2009 30 Jun'09

  Solid governance model key to IT outsourcing contract success

  A solid governance model and a relationship-minded manager are crucial to the success of an IT outsourcing contract. Here's what to look for.

• June 30, 2009 30 Jun'09

  CIOs with, without PPM software discuss IT project governance

  Our exclusive research shows how midsized organizations are employing IT governance, with or without PPM software, for project management success.

• June 24, 2009 24 Jun'09

  How PPM software usage changes as firms grasp IT portfolio management

  Nearly four in 10 large organizations use PPM software, but not all instances are created equal. New survey data shows what IT values most and how deployments mature.

• June 02, 2009 02 Jun'09

  9 steps to business continuity strategy: Remote access solutions, more

  From remote access solutions to telecom contracts, our list will help you identify gaps in your business continuity strategy and prepare for outages.

• April 21, 2009 21 Apr'09

  Is IT governance all about (or only about) the money?

  "IT governance IS about the money," said Michael Cohn, who currently heads up an eight-person IT governance committee at his accounting firm. "The IT governance committee should focus on the top ...

• March 12, 2009 12 Mar'09

  IT governance, corporate governance must align in economic recession

  IT governance in an economic recession is more important than ever, as IT organizations must align with the business, justify costs and adapt to market conditions.

• March 11, 2009 11 Mar'09

  As recession deepens, IT transformation best tackled in chunks

  Transformative IT will enable companies to emerge from the recession ready to compete, gurus say. But big projects, it seems, are best taken in chunks these days.

• March 10, 2009 10 Mar'09

  Business intelligence strategy success a matter of alignment

  It sounds basic, but it isn't always happening: IT must partner with the business for a successful BI strategy. Here's where things go wrong.

• March 03, 2009 03 Mar'09

  Cloud computing helps firm bring call center in-house, integrate apps

  Cloud computing allows a firm to bring its call center in-house to improve customer service, plus integrate applications and provide executive dashboards. Here's how.

• January 22, 2009 22 Jan'09

  IT outsourcing contracts merit review given scandal at Indian firm

  Customers of Indian IT services firm Satyam should weigh their options as the offshore outsourcer weathers a financial scandal. In fact, here's advice for all CIOs who outsource.

• December 11, 2008 11 Dec'08

  Gartner picks top 30 countries for offshore IT outsourcing

  Countries like Mexico, Poland and Vietnam have strengthened their positions. Find out which countries round out the top 30.

• October 22, 2008 22 Oct'08

  Top five tips for CIO strategic planning

  Strategic planning for enterprise CIOs takes on even more importance in an unsteady economy. Here are five tips for doing it properly.

• August 13, 2008 13 Aug'08

  Which mobile OS will IT support?

  Like it or not, mobile device management means supporting multiple systems. But CIOs don't have to get tangled in a web of unmanageable devices.

• June 10, 2008 10 Jun'08

  PMO leads IT revamp, gets a seat at the table

  Hired to get a project management office up and running, Robert Golden ended up renovating and then running IT at Insurance House Cos. His secret weapon? Facts.

• April 15, 2008 15 Apr'08

  Cloud computing companies offer new services, architecture

  Cloud computing is a disruptive force in computing, akin to the revolution ushered in by the Internet. The big vendors are dumping billions into new services and architecture.

• March 18, 2008 18 Mar'08

  Crayola's CIO colors outside the lines

  CIO Sandra Brandon has broken down barriers at historic crayon maker Crayola LLC.