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Enterprise mobile strategy

  • February 07, 2006 07 Feb'06

    ROI and SOA projects

    Preston Gralla looks at what kind of return you might expect on your technology investment, and how to measure ROI after deployment.

  • February 02, 2006 02 Feb'06

    Analyze this -- Anger management software

    Go ahead, lose your cool. But be sure to speak distinctly. Speech recognition software is designed to bring customer service to a whole new level.

  • January 21, 2006 21 Jan'06

    Driving IT strategy: Zipcar's Roy Russell

    Zipcar's information technology leader discusses the company's growth and IT strategy.

  • January 13, 2006 13 Jan'06

    Grocer uses free Wi-Fi to keep it fresh

    Stop & Shop supermarket customers enjoy free Wi-Fi -- an investment that results in so-called soft benefits.

  • January 10, 2006 10 Jan'06

    Number of at-home agents to skyrocket

    The number of contact center agents working from home is set to explode over the next three years. One reason? VoIP.

  • December 27, 2005 27 Dec'05

    2005 -- The year of the IT blockbuster

    Get your popcorn, grab a seat and check out our comical review of IT sagas you'll never see on the big screen.

  • December 26, 2005 26 Dec'05

    2005 -- The year of the IT blockbuster

    Get your popcorn, grab a seat and check out our comical review of IT sagas you'll never see on the big screen.

  • December 22, 2005 22 Dec'05

    PC and server trends: Ready, set, spend

    An expert looks at future PC and server trends for midmarket organizations.

  • December 20, 2005 20 Dec'05

    Seven toys for online retailers in '06

    Just in time for the holidays, seven technologies you need to have on your list, courtesy of Forrester Research.

  • December 14, 2005 14 Dec'05

    VoIP reaches 15 million searches

    Cementing its place as the hot technology, VoIP and VoIP-related terms reached 15 million online searches in September. On one search engine, VoIP beat out iPod as a search term.

  • December 08, 2005 08 Dec'05

    Microsoft, SIM, Monster -- big geeks on campus

    Microsoft and the Society for Information Management (SIM) are teaming up to sell IT as a career route on college campuses -- where technology majors are scarce.

  • December 08, 2005 08 Dec'05

    Ten tactics for a happy new year

    Gartner tells CIOs how to look good next year -- and keep CEOs in good spirits.

  • December 06, 2005 06 Dec'05

    A closer look at fixed mobile convergence

    You don't have to put fixed mobile convergence on your holiday shopping list just yet, according to our wireless expert. But now is the time to determine how the technology can benefit you -- so you can shop smart later.

  • December 06, 2005 06 Dec'05

    Bangalore infrastructure woes worsen

    Bangalore is collapsing beneath its own weight -- and some IT companies say the government is shortchanging them.

  • November 22, 2005 22 Nov'05

    Calling Madison Avenue -- Marketing for IT

    Savvy CIOs are using sophisticated marketing tools to get the attention of management -- and the world. Should you be tooting your own horn?

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